Holiday Inn Express Dubai Jumeirah by IHG

Hotels
IHG
7.8 (108 reviews)
Jumeirah Road, Dubai, 0 , Dubai , AE

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Free beach shuttle
Electric car charging station
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Tiny room
Room quality discrepancies

Categories

Cleanliness
7.19
No specific mention, standard quality for this hotel tier.
Service
8.66
Staff's are really helpful both reception restaurant and cleaning.
Location
8.2
Good location to allow early breakfast due to flight schedules.
Room Quality
6.15
Room was tiny; not enough space for one person to stay comfortably.
Amenities
8.18
Very good hotel with amenities.
Value for Money
7.64
Mixed feelings due to room quality issues, but overall acceptable.
Food and Beverage
8.19
Allowed breakfast early, enhancing the dining experience.
Overall Experience
8.16
For all intent and purpose, an excellent choice.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:19

Property Description

Convenience and Comfort
Enjoy a range of amenities including a fitness center, complimentary Wi-Fi, concierge services, and a complimentary shuttle to the beach. Indulge in delicious meals at the hotel restaurant, and unwind with a drink at the bar/lounge.

Business and Leisure
Benefit from a 24-hour business center, complimentary newspapers, dry cleaning services, and free self-parking. Relax in one of the 193 guestrooms with free internet access, LCD TVs, and modern bathrooms.

Ideal Location
Centrally located in Dubai, explore nearby attractions such as Jumeirah Mosque, La Mer Beach, and Dubai World Trade Centre. Make Holiday Inn Express Dubai Jumeirah your choice for a convenient and relaxing stay.

Important information:

  • Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DXB

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 108 reviews
Cleanliness: 7.19
Service: 8.66
Location: 8.2
Room Quality: 6.15
Amenities: 8.18
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 8.16
J
JOHN family
8
Pros:

Staff's are really helpful both reception restaurant and cleaning. Restaurant they allow us have a breakfast early because of flight times. We really enjoyed the stay

2025-08-20 via Nuitee
Z
Zahra family
2
Pros:

Room was tiny! Not even enough space for one person to stay comfortably. All the rooms were the same size, which isn’t helpful. We ended up leaving after the first day. They refused to refund us though. The pictures make it look better than it is, as soon as we drove up to the hotel, I could tell it would be a disaster.

2025-08-18 via Nuitee
H
Hozefa
10
Pros:

Excellent

2025-08-15 via Nuitee
S
Shamim family
10
Pros:

For all intent and purpose. This property was an excellent choice. There wasn't much to dislike.

2025-08-09 via Nuitee
P
Parveen
10
Pros:

Heart worming staff very well i loved so as my family

2025-07-28 via Nuitee
M
Mohammed family
10
Pros:

Very good hotel with amenities

2025-07-22 via Nuitee
S
Salam
2
Flight canceled, no refund given
Pros:

There was no stay to begin with.

2025-07-02 via Nuitee
T
Thampy
8
Pros:

Room amenities were not satisfactory

2025-05-01 via Nuitee
A
Ameed friends
6
Pros:

limited breakfast, no potter for luggage, dont have sleepers for washroom use.

2025-04-11 via Nuitee
A
Alex partner
10
Pros:

All the staff was very helpful and friendly.

2025-04-09 via Nuitee
M
Mohamed
8
Pros:

Everything was ok at the hotel with reasonable price, the staff r so friendly and react in timely manner the only issue is the water pressure was very week

2025-04-07 via Nuitee
B
Beverly
2
Pros:

This hotel was disgusting. We had bugs in our room—roaches. We sat on the bed, and it was like a rock, and we fell through the bed; it was so old. It was disgusting. The bathroom was dirty with cobwebs. The towels were old, and the floor/carpet was sticky. It smelt like mold. I asked for a refund, and they would NOT refund my money. I was out $1500. I will continue to fight these people; it's a shame how they treat guests.

2025-04-03 via Nuitee
P
prem family
10
Pros:

Very friendly and helpful staff, especially Jusmine and Niko who went extra mile to provide us the service. The staff at the front desk were equally friendly and helpful.
I fully recommend this place if you are visiting Dubai.

2025-03-02 via Nuitee
K
Kojo
8
Pros:

Great hotel - helpful staff and good facilities. Tiny gym but otherwise impressive

2025-02-20 via Nuitee
M
munaf
6
Pros:

Property is good, but not as per the European or west living standards.
Poor stuff for discipline as well as not mating privacy standards as per their hospitality.
Staff are disturbing you when do not disturb sign on.
Staff looking in your pockets while transactions.
Inappropriate behavior.

2025-02-12 via Nuitee
L
Lotf
6
Pros:

It was ok but found a cockroach which was terrible but they tried their best to fix thinfs for us

2025-02-02 via Nuitee
K
Kokilaverny partner
10
Pros:

Third time staying very convenient

2024-12-03 via Nuitee
T
Tabitha partner
10
Pros:

Marcus was fabulous during check in. He acted quickly when we asked to change our room from smoking to none smoking. Keep it up. Not only that, the breakfast was fantastic.

2024-11-23 via Nuitee
E
Elsa friends
4
Pros:

The hotel is in a area which feels unsafe to go outside in the evening/night time unless you drive or use taxi.The room was smelling heavily like smoke and the bathroom was very old and mold was around the shower cabinet.The dining was very poor .Would not recommend if you are looking for cleanliness, safe and a tasty dining experience.

2024-09-07 via Nuitee
E
Ersin
10
Pros:

Clean and comfy place with friendly staff.

2024-05-21 via Nuitee