Crowne Plaza Manchester City Centre by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.7 (8864 reviews)
70 Shudehill , Manchester , gb

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.78
The room had a notable odor and reported cleanliness issues, impacting overall satisfaction.
Service
9.25
Numerous reviews highlighted exceptional staff warmth and willingness to assist, contributing positively to the experience.
Location
9.29
The location received consistent praise for being convenient, near shopping areas, and offering a great city view.
Room Quality
8.24
Rooms were described as modern and spacious, though some guests reported discomfort with bed quality.
Amenities
8.77
Amenities such as room service and bar facilities were positively noted, although some technical issues were mentioned.
Value for Money
8.23
Some guests felt overcharged relative to the experience, impacting the perceived value.
Food and Beverage
9.28
Breakfast offerings were praised for quality and variety, though some items were reported as unavailable.
Overall Experience
8.75
Despite some issues, the overall sentiment remains positive based on staff service and hotel amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:11

Property Description

Indulge in Luxury Accommodations
Discover the Crowne Plaza Manchester City Centre's 228 uniquely designed rooms, featuring premium beds and exclusive Sleep Advantage aromatherapy kits for ultimate relaxation.

Club Lounge Experience
Upgrade to a club, deluxe club, or junior suite room for access to the Club Lounge, offering complimentary soft drinks, evening beverages and canapes, and a delicious continental breakfast each morning.

Prime Location in Manchester's Northern Quarter
Immerse yourself in the vibrant Northern Quarter scene, with top attractions like Manchester Arena, the Printworks, and renowned football clubs just a short walk away.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at the Crowne Plaza Manchester City Centre.

Important information:

Please note that pre-booked breakfasts are cheaper. You can book via the Special Requests box or at the hotel's reception. Standard Wi-Fi is available throughout the hotel in all public areas and bedrooms. Alternatively, upgrade to Premium Wi-Fi for GBP 10 per 24 hours. Public car parks available in proximity of hotel however we no longer have any affiliation with them. Please note the hotel does not accept payment via cash. All major cards are accepted. Requests are subject to availability and cannot always be guaranteed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note, when booking 10 or more rooms, different supplements and polices may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 8864 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
C
Ciaran couple ie
1
Terrible
Pros:

I have a complaint in with booking. Com abs awaiting a response

Cons:

Room, food and staff

2026-04-18 via Nuitee
G
Gail solo_traveller gb
10
2026-04-18 via Nuitee
J
Jesper Bo couple dk
8
2026-04-18 via Nuitee
D
David solo_traveller gb
10
2026-04-18 via Nuitee
couple gb
10
2026-04-18 via Nuitee
N
Nicola couple gb
10
Perfect
Pros:

The staff were absolutely amazing such lovely people

Cons:

Nothing

2026-04-18 via Nuitee
J
Joakim solo_traveller no
9
2026-04-18 via Nuitee
C
Clive solo_traveller gb
4
Good location
Pros:

Location for our music venue, good pubs and eating. Handy for Victoria station. Staff very good.

Cons:

Given an unnecessary disabled room which was unpleasant. We were told this was because we had gone through booking.com

2026-04-18 via Nuitee
R
Robert solo_traveller gb
7
2026-04-17 via Nuitee
R
Ronald solo_traveller gb
8
2026-04-17 via Nuitee
R
rachel couple gb
9
Very nice, great room on the Club floor
Pros:

Amazing building, room was lovely.

Cons:

Nowhere to park outside for offloading (it’s double yellow lines) and the sink wasn’t working in my room.

2026-04-17 via Nuitee
S
Stephen couple gb
10
2026-04-17 via Nuitee
L
lindsay solo_traveller gb
9
Pros:

Staff very helpful and attentive.

2026-04-17 via Nuitee
J
Jennifer solo_traveller gb
10
4 wrinkleys visit Manchester
Pros:

Lovely hotel in a good location, the staff are great and very helpful and friendly. The food is top notch

Cons:

There is nothing I didn't like

2026-04-17 via Nuitee
L
Lyn couple gg
10
Pros:

Hotel staff were friendly, good location, close to train station and shopping Centre. Would definitely go back.

2026-04-16 via Nuitee
R
Robert family_with_children gb
10
2026-04-16 via Nuitee
O
Osa family_with_children gb
3
2026-04-16 via Nuitee
D
Drsafaa couple ca
9
2026-04-16 via Nuitee
M
Martin family_with_children ie
10
2026-04-16 via Nuitee
C
Connor solo_traveller gb
10
2026-04-15 via Nuitee