Crowne Plaza Manchester City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (9589 reviews)
70 Shudehill , Manchester , GB
+44 161 828 8600

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.78
The room had a notable odor and reported cleanliness issues, impacting overall satisfaction.
Service
9.25
Numerous reviews highlighted exceptional staff warmth and willingness to assist, contributing positively to the experience.
Location
9.29
The location received consistent praise for being convenient, near shopping areas, and offering a great city view.
Room Quality
8.24
Rooms were described as modern and spacious, though some guests reported discomfort with bed quality.
Amenities
8.77
Amenities such as room service and bar facilities were positively noted, although some technical issues were mentioned.
Value for Money
8.23
Some guests felt overcharged relative to the experience, impacting the perceived value.
Food and Beverage
9.28
Breakfast offerings were praised for quality and variety, though some items were reported as unavailable.
Overall Experience
8.75
Despite some issues, the overall sentiment remains positive based on staff service and hotel amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:11

Property Description

Indulge in Luxury Accommodations
Discover the Crowne Plaza Manchester City Centre's 228 uniquely designed rooms, featuring premium beds and exclusive Sleep Advantage aromatherapy kits for ultimate relaxation.

Club Lounge Experience
Upgrade to a club, deluxe club, or junior suite room for access to the Club Lounge, offering complimentary soft drinks, evening beverages and canapes, and a delicious continental breakfast each morning.

Prime Location in Manchester's Northern Quarter
Immerse yourself in the vibrant Northern Quarter scene, with top attractions like Manchester Arena, the Printworks, and renowned football clubs just a short walk away.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at the Crowne Plaza Manchester City Centre.

Important information:

Please note that pre-booked breakfasts are cheaper. You can book via the Special Requests box or at the hotel's reception. Standard Wi-Fi is available throughout the hotel in all public areas and bedrooms. Alternatively, upgrade to Premium Wi-Fi for GBP 10 per 24 hours. Public car parks available in proximity of hotel however we no longer have any affiliation with them. Please note the hotel does not accept payment via cash. All major cards are accepted. Requests are subject to availability and cannot always be guaranteed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note, when booking 10 or more rooms, different supplements and polices may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.7
Based on 9589 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
J
Jan • family_with_children • be
9
Prettige ervaring
Pros:

Mooie, grote kamer met alle faciliteiten.
Veel lichtinval omdat de hele wand aan de straatkant een ruit is.
Vrij centrale ligging
Vriendelijk personeel
Uitgebreid ontbijt (continentaal+ Engels)

Cons:

We wilden nog een nacht verblijven doordat de luchtvaartmaatschappij onze vlucht voor de tweede maal cancelde.
We wisten dit maar erg laat, dus wij naar de receptie.
Maar er was eerst geen plaats meer in het hotel, nadien toch, een kamer aan (meer dan) het dubbele dan de prijs van de dag voordien!!

2026-09-19 • via Nuitee
S
Shirley • couple • gb
9
We always stay here when visiting Manchester because we really like the hotel
Pros:

Location and club rooms

Cons:

Nothing

2026-09-19 • via Nuitee
H
Henry • couple • gb
10
Down tor Casino trip. Hotel in ideal location for pubs too.
Pros:

Friendly, clean, secure

2026-09-19 • via Nuitee
I
Ian • solo_traveller • gb
7
Pleasantly surprised at the quality of the hotel.
Pros:

Location, nice room.

2026-09-18 • via Nuitee
N
Niall • couple • ie
10
Pros:

Big rooms and very comfortable bed. The breakfast was excellent with numerous options.

2026-09-18 • via Nuitee
C
christine • couple • gb
8
We had a good couple of days in Manchester and the hotel was nice, clean and comfortable
Pros:

It’s central, and we had a comfortable stay

2026-09-18 • via Nuitee
L
Lynn • solo_traveller • gb
8
2026-09-17 • via Nuitee
L
Luca • extended_group • it
9
2026-09-17 • via Nuitee
F
Farzanah • couple • za
7
3.5 stars
Pros:

Centrality
Executive floor
Staff attitude and friendliness

Cons:

Poor housekeeping
Mugs unwashed
Threadbare bases of the beds
Very dated decor
Smelly pillows

2026-09-16 • via Nuitee
C
Christina • solo_traveller • gb
9
2026-09-15 • via Nuitee
A
Antreas • couple • cy
10
2026-09-15 • via Nuitee
G
Georgina • extended_group • gb
10
2026-09-15 • via Nuitee
J
Jolien • couple • be
10
Vriendelijk, proper en praktisch
Pros:

Ik kwam voor het concert van Hilary Duff in de AO arena. Ik moest gewoon de straat naar onder wandelen en was in het station waar de arena was. Kortbij metro en shoppingcenter was ook niet onbelangrijk.

Cons:

Ik kan geen punt vinden.

2026-09-15 • via Nuitee
D
Dale • couple • gb
7
2026-09-15 • via Nuitee
K
Kurt • solo_traveller • de
8
2026-09-14 • via Nuitee
L
Leif • solo_traveller • no
7
2026-09-14 • via Nuitee
L
Leonard • family_with_children • ie
10
2026-09-14 • via Nuitee
E
Emma • family_with_children • gb
9
Perfect for a family trip to Manchester
Pros:

Welcoming, clean, great air con for the hot summer, great breakfast.

2026-09-14 • via Nuitee
A
Anders • family_with_children • no
8
2026-09-14 • via Nuitee
T
Tracy • couple • au
8
Great stay catching up with an old school friend
Pros:

Great location & beds very comfortable

2026-09-14 • via Nuitee