Crowne Plaza Manchester City Centre by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.7 (8561 reviews)
70 Shudehill , Manchester , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Excellent location
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.78
The room had a notable odor and reported cleanliness issues, impacting overall satisfaction.
Service
9.25
Numerous reviews highlighted exceptional staff warmth and willingness to assist, contributing positively to the experience.
Location
9.29
The location received consistent praise for being convenient, near shopping areas, and offering a great city view.
Room Quality
8.24
Rooms were described as modern and spacious, though some guests reported discomfort with bed quality.
Amenities
8.77
Amenities such as room service and bar facilities were positively noted, although some technical issues were mentioned.
Value for Money
8.23
Some guests felt overcharged relative to the experience, impacting the perceived value.
Food and Beverage
9.28
Breakfast offerings were praised for quality and variety, though some items were reported as unavailable.
Overall Experience
8.75
Despite some issues, the overall sentiment remains positive based on staff service and hotel amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 08:11

Property Description

Indulge in Luxury Accommodations
Discover the Crowne Plaza Manchester City Centre's 228 uniquely designed rooms, featuring premium beds and exclusive Sleep Advantage aromatherapy kits for ultimate relaxation.

Club Lounge Experience
Upgrade to a club, deluxe club, or junior suite room for access to the Club Lounge, offering complimentary soft drinks, evening beverages and canapes, and a delicious continental breakfast each morning.

Prime Location in Manchester's Northern Quarter
Immerse yourself in the vibrant Northern Quarter scene, with top attractions like Manchester Arena, the Printworks, and renowned football clubs just a short walk away.

Book now to experience the perfect blend of luxury, convenience, and exceptional service at the Crowne Plaza Manchester City Centre.

Important information:

Please note that pre-booked breakfasts are cheaper. You can book via the Special Requests box or at the hotel's reception. Standard Wi-Fi is available throughout the hotel in all public areas and bedrooms. Alternatively, upgrade to Premium Wi-Fi for GBP 10 per 24 hours. Public car parks available in proximity of hotel however we no longer have any affiliation with them. Please note the hotel does not accept payment via cash. All major cards are accepted. Requests are subject to availability and cannot always be guaranteed. You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation. Please note, when booking 10 or more rooms, different supplements and polices may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 18 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 8561 reviews
Cleanliness: 7.78
Service: 9.25
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
M
MURAT YALCIN • solo_traveller • gb
3
2026-03-28 • via Nuitee
A
Andrew • solo_traveller • gb
9
Pros:

Nice welcome good location easy check in

Cons:

Stains on carpet damage in bathroom

2026-03-28 • via Nuitee
J
James • family_with_children • gb
8
2026-03-28 • via Nuitee
C
Charisma • family_with_children • za
9
Good Spot in Manchester
Pros:

Welcoming and professional staff, excellent, large, comfortable rooms with city views, and a nice restaurant in the lobby. It's walking distance from the station, Manchester Cathedral and other hot spots are down the street.

2026-03-28 • via Nuitee
M
Maryanne • couple • ie
8
2026-03-28 • via Nuitee
S
Sean • solo_traveller • ie
10
Pros:

It was clean and friendly environment, I would highly recommend

2026-03-28 • via Nuitee
P
Paige • extended_group • gb
10
2026-03-28 • via Nuitee
E
Emma • family_with_children • gb
9
2026-03-27 • via Nuitee
F
Fiona • extended_group • ie
9
2026-03-27 • via Nuitee
E
Emma • couple • gb
10
2026-03-26 • via Nuitee
B
Brooks • family_with_children • gb
10
Pros:

Location, decent pricing, good breakfast, comfortable beds.

Cons:

Nothing really.

2026-03-26 • via Nuitee
O
Olympe • family_with_children • fr
9
2026-03-26 • via Nuitee
E
Emily • family_with_children • gb
10
Excellent hotel friendly staff and clean
Pros:

Fridge didnt charge. Excellent staff so helpful. Clean and the room services came without us asking!

Cons:

Its the area not the hotel itself. Just be careful outside the spar across the way.

2026-03-26 • via Nuitee
L
Louise • extended_group • gb
9
Great location. Nice breakfast and good room size.
Pros:

Great location. Lovely room with very comfy beds.

Cons:

It felt like there wasn’t enough lifts at busy times.

2026-03-26 • via Nuitee
S
Stephen • couple • gb
9
2026-03-26 • via Nuitee
A
Atkinson • couple • gb
10
2026-03-25 • via Nuitee
N
Neil • couple • gb
7
Nice room and location but price didn’t reflect overall stay
Pros:

Location, breakfast buffet, tea and coffee facilities, free cold water in fridge, television and room space

Cons:

Marks on wall, floor and ceiling. Scratches to new black gloss panel over bed, scratches to plug port on desk, room looked tired already

2026-03-23 • via Nuitee
R
Roxanne • family_with_children • gb
6
Location and staff were great, room was a bit shabby for the price
Pros:

Location
Staff

Cons:

Cleanliness in room
Things in room not working - plug sockets
Cheap coffee sachets in room

2026-03-23 • via Nuitee
J
Jacqueline • solo_traveller • gb
9
Pros:

It was central easy to get to shopping and bars

Cons:

We were at the back of hotel so had a view of back rds and loading bays

2026-03-23 • via Nuitee
R
Robyn • couple • au
7
Enjoyed it but glad it was only 1 night as the room lacked air flow and no windows to open.
Pros:

Cleanliness, location and staff were lovely and helpful.

Cons:

It is just so hot in the room we were in - 629 - airflow into the room felt nonexistent. Corridor was very warm too. Downstairs at reception and dining area was fine.

2026-03-23 • via Nuitee