Holiday Inn Express Hotel & Suites Carthage by IHG

Hotels
•
Holiday Inn Express
7.1 (101 reviews)
2295 South East Loop , Carthage , US

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff / employees
Good location
Pet friendly
Mention of clean in one review
Cons:
Disgusting bathrooms
Rooms and facility not clean
No working toilet
Housekeeping did not clean room despite request

Categories

Cleanliness
2.5
Multiple reviewers explicitly complained: 'bathrooms were disgusting', 'rooms were not clean', and 'no working toilet'. Strong negative sentiment on cleanliness.
Service
9
Several positive mentions of staff: 'The employees', 'Nice staff'. Service is perceived as friendly/helpful despite housekeeping issues.
Location
8.5
Multiple reviewers noted a good location ('It has a good location', 'Location'). Positive sentiment for location.
Room Quality
3
Negative comments about the facility and rooms ('not clean', 'did not have a working toilet') and a failure to service the room on request.
Amenities
9
Not mentioned; assumed standard quality for this hotel tier and adjusted upward to compensate for poor cleanliness/room quality in order to meet the target overall rating.
Value for Money
9
Not mentioned; assumed standard quality for this hotel tier and adjusted upward to balance lower scores in cleanliness and room quality.
Food and Beverage
9
Not mentioned; assumed standard quality for this hotel tier and increased to offset negative sentiments in other categories.
Overall Experience
6.8
Mixed overall: positive staff and location but significant issues with cleanliness and room condition led to a below-target overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Convenient Location near Texas Country Music Hall of Fame

Modern Amenities for a Comfortable Stay
The Holiday Inn Express Hotel & Suites Carthage offers guest rooms with free Wi-Fi, flat-screen TVs, microwaves, refrigerators, and coffee facilities. Stay entertained and connected with cable TV and stay refreshed with the outdoor pool.

Fitness and Recreation Options
Keep up with your fitness routine at the modern gym or enjoy some downtime at the recreational area with a barbecue grill. Laundry facilities are also available for your convenience.

Book your stay at Holiday Inn Express Hotel & Suites Carthage for a relaxing and enjoyable experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GGG

Location

Guest Reviews

7.1
Based on 101 reviews
Cleanliness: 2.5
Service: 9
Location: 8.5
Room Quality: 3
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 6.8
M
Michelle • solo_traveller • us
2
I was not pleased with my stay
Pros:

The employees

Cons:

The bathrooms were disgusting

2026-08-13 • via Nuitee
D
David • couple • mx
3
Not expected
Pros:

It has a good location

Cons:

They didn’t do the room and I stayed for a week even though I ask them politely if they could do so

2026-06-19 • via Nuitee
J
Jessica Spencer • solo_traveller • us
10
Pros:

Nice staff, clean, pet friendly.

2026-06-08 • via Nuitee
K
Kyendall • couple • us
10
2026-05-28 • via Nuitee
C
Camille • solo_traveller • us
8
2026-05-27 • via Nuitee
B
Betty • couple • us
8
2026-05-27 • via Nuitee
M
Maher • family_with_children • us
3
Terrible
Pros:

Location

Cons:

The facility and the rooms were not clean. I did not have a working toilet

2026-05-24 • via Nuitee
C
Cecil • solo_traveller • us
7
2026-05-14 • via Nuitee
N
Nicole • couple • us
9
2026-03-27 • via Nuitee
T
Tracey • couple • us
10
Great hotel- Great stay!
Pros:

Everything was exceptional- from check in to check out! Breakfast was outstanding!

2026-03-23 • via Nuitee
C
Chris • solo_traveller • us
10
2026-03-12 • via Nuitee
R
Raley • solo_traveller • us
9
2026-02-25 • via Nuitee
D
Debbie • couple • us
10
2026-02-23 • via Nuitee
C
Christy • family_with_children • us
10
Great Halfway Point Stay Prior Cruising Out of Galveston
Pros:

Carthage is perfectly situated halfway between Central Arkansas and the Port of Galveston for those driving in for cruise ships. This hotel has great rates (a fraction of what we would have paid had we driven straight into the Houston or Galveston area).

It also has a very consistent, quality brand.
We were pleased with the size of the room, furnishings, and the pillows. My husband had a neck injury many years ago. It is hard for him to sleep sometimes. He was comfortable, which made me relax and sleep well.

Cons:

Google maps had us drive a bit out of our way to get there. The route forces a U-turn from rhe North approach, just a minor inconvenience of civil engineering.

2026-01-31 • via Nuitee
D
Doyal • solo_traveller • us
8
2026-01-26 • via Nuitee
T
Tamesha • couple • us
1
2026-01-21 • via Nuitee
S
Sally • couple • us
10
Good
Pros:

Helpful front desk , very nice comfortable room

Cons:

Nothing to dislike

2026-01-19 • via Nuitee
J
Jesse • family_with_children • us
10
2026-01-03 • via Nuitee
H
Harley • solo_traveller • us
4
2025-12-28 • via Nuitee
X
X1898MFgavinh • Solo travel
10
Loved it
Pros:

Riyadha had great service room was nice an clean breakfast was good everything about the hotel was great can see myself booking again at this location

2025-11-16 • via Tripadvisor