Holiday Inn Express Hotel & Suites Cherokee / Casino by IHG

Hotels
Holiday Inn Express
8.4 (182 reviews)
376 Paint Town Rd, Cherokee, North Carolina, 28719 , Cherokee , US

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Elevator
Fitness facilities
Free breakfast
Safe-deposit box at front desk
Free newspapers in lobby
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Good breakfast options
Cons:
Room maintenance issues
Old furniture
Some noise disturbances

Categories

Cleanliness
7.65
Cleanliness mentioned positively, but some reports of maintenance issues.
Service
9.15
Friendly and helpful staff highlighted in multiple reviews.
Location
9.15
Conveniently located near attractions and casino.
Room Quality
7.15
Some rooms noted for issues like cracked ceilings and worn mattresses.
Amenities
8.15
Good amenities provided with breakfast options.
Value for Money
8.65
Guests feel they get a good deal for their stay.
Food and Beverage
8.65
Breakfast selections are appreciated and well stocked.
Overall Experience
8.65
Generally positive with a few caveats; pleasant stays reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 05:33

Property Description

Convenient Amenities
Enjoy our fitness center, complimentary breakfast, and free Wi-Fi during your stay.

Business-Friendly Features
Take advantage of our business center and free newspapers in the lobby.

Cozy Accommodations
Relax in one of our air-conditioned rooms with flat-screen TVs, refrigerators, and microwaves.

Stay at Holiday Inn Express Hotel & Suites Cherokee / Casino for a memorable mountain getaway near Harrahs Cherokee Casino.

Important information:

  • Children may not be eligible for complimentary breakfast.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Guest type

    LGBTQ friendly

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 182 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 8.65
Overall Experience: 8.65
S
Sonya
6
Pros:

Our room was basically in the lobby!! Right beside the breakfast are, can you imagine the sounds at 5:00 am!!

2025-10-12 via Nuitee
D
Delrico family
4
Pros:

The hotel is fairly run down. The room was not that clean. The carpet was kind of damp and there was some kind of mold in the second sink (the one that is outside of the bathroom). The staff wasn’t super friendly except for the ones that were running the breakfast area in the morning. They were very nice and helpful. The breakfast itself was decent too, there’s a good selection.

2025-10-11 via Nuitee
E
Elisa friends
8
Pros:

Good location. Easy to find.

2025-10-10 via Nuitee
L
Liz
6
Pros:

Clean just old. Drains not great. AC musty. Great bedding and pillows and beds. Great staff

2025-10-10 via Nuitee
G
Gwen partner
10
Pros:

Good the price for the stay was expensive for 1 night

2025-10-05 via Nuitee
R
Randy family
10
Pros:

Very quite and clean

2025-10-04 via Nuitee
R
Rebecca partner
8
Pros:

Very nice facility. Convenient to casino.

2025-10-04 via Nuitee
J
Joshua
2
Musky room
Pros:

Room smelled of mildew and mold even after hvac ran for bit. Smelled as though room had been flooded.

2025-10-03 via Nuitee
B
Belinda partner
8
Pros:

Comfortable beds and pillows! Solid experience. Thanks!

2025-09-30 via Nuitee
J
Jeffrey family
8
Pros:

Clean neat room. Air great, facility clean

2025-09-28 via Nuitee
W
Whitney
8
Pros:

Clean and staff friendly. Bed mattress was not great for a king size mattress. Needs to be updated, and inside shower floor was chipping due to wear and tear. Otherwise okay to stay for the short time.

2025-09-25 via Nuitee
K
Karla family
8
Pros:

Friendly staff —clean rooms — nice breakfast options.

2025-09-22 via Nuitee
G
GRECIA family
10
Pros:

The staff was so nice and rooms are clean

2025-09-21 via Nuitee
D
Decrashonda partner
10
Pros:

Check in was good… we stayed on the 1st floor an we heard a lot of bumping an movement on floor above us I took some points off cause of the housekeeping they were horrible they came in our room without knocking they didn’t respect of privacy at all.. but other thank that my stay was great

2025-09-21 via Nuitee
A
Alex partner
8
Pros:

Good price, good room, good staff. Liked everything except I was bummed that the pool was closed the whole time.

2025-09-21 via Nuitee
V
Venancio
6
Not a great place to sleep
Pros:

Tile on the base of bathroom cracked and almost falling off. Bath tub is peeling away. The layer of resin on the tub is wearing and needs to be repaired.. The king bed needs to be replaced. When I laid down on it the bed I immediately felt gravity pull me to the center of the bed due to it being broken. Either was the base of it or the mattress that was worn. It was squeaky.. plus on the head board there was a splash of something on their not sure what it was.

2025-09-20 via Nuitee
P
Philip
8
Pros:


Good location across the street from the casino. Ample parking. Only negative was card reader for entry into the motel from rear parking lot was malfunctioning. Staff was aware of problem because they told me at check in. Stayed three nights and still not repaired.

.

2025-09-19 via Nuitee
P
patty family
10
Pros:

All was great no issues

2025-09-18 via Nuitee
J
Jodie family
10
Pros:

Next door to a grocery store

2025-09-17 via Nuitee
C
Cynthia friends
10
Pros:

Convenient and near attractions.

2025-09-15 via Nuitee