Crowne Plaza Marlow by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (2719 reviews)
Fieldhouse Lane , Marlow , gb

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Great food options
Cons:
Unattractive location
Inconsistent heating
Limited amenities

Categories

Cleanliness
8.01
The hotel is clean, but there were some mentions of the pool being cool and feedback about the changing rooms.
Service
8.98
Staff were consistently mentioned as friendly, helpful, and accommodating, highlighting their contributions to a positive experience.
Location
8.02
The location is convenient, being close to Marlow, but situated on an industrial site, which detracts from its appeal.
Room Quality
8.47
Rooms are spacious and quiet with comfortable mattresses, but minor issues like lumpy pillows were noted.
Amenities
7.5
Amenities such as the pool and spa facilities were criticized for size and temperature, affecting overall satisfaction.
Value for Money
8.46
The overall experience and quality of service justify the price, despite some cons raised by guests.
Food and Beverage
9.01
Food quality received high praise, with excellent options at breakfast and dinner.
Overall Experience
7.98
Overall a positive experience with standout staff, despite some issues like poor management response to complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:32

Property Description

Luxurious Lakeside Retreat
The 4-Star Crowne Plaza Marlow offers a serene escape by the lake in the Thames Valley.

Leisure and Dining
Indulge in the leisure centre with a swimming pool, hot tub, sauna, and steam room. Enjoy award-winning cuisine at the Glaze Restaurant or unwind at the Agua Bar & Lounge.

Fitness and Business
Stay active at the Quad Club's fitness facilities and pamper yourself with beauty treatments. Host events seamlessly with versatile meeting rooms and free WiFi.

Experience comfort and convenience at Crowne Plaza Marlow - book your stay now for a memorable getaway.

Important information:


Please Note: Rates inclusive of dinner only include dinner for up to 2 adults. Children sharing a room with adults will be charged extra for dinner at the hotel.

SECURITY DEPOSIT
All bookings require a pre authorization security deposit of £75 per night per room per night at check in, which is released at check out.

The card used at the time of booking must be provided upon arrival.

If guests are using satnav to find the hotel, use this alternative postcode: SL7 1LU.

If you require an adjoining room, please contact the hotel after the booking for availability.

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 2719 reviews
Cleanliness: 8.01
Service: 8.98
Location: 8.02
Room Quality: 8.47
Amenities: 7.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 7.98
N
Nalini • extended_group • gb
8
For a mid price hotel the rooms were a good size and everything worked.
Pros:

The reception staff were excellent. Karim and his boss were so helpful and very friendly.
Great rooms, everything worked.

Cons:

The spa was tired and staff there unhelpful

2026-05-17 • via Nuitee
R
Robbins • couple • gb
10
2026-05-16 • via Nuitee
C
Caroline • couple • gb
8
2026-05-16 • via Nuitee
J
John • solo_traveller • gb
7
2026-05-14 • via Nuitee
T
Tracey • solo_traveller • gb
9
2026-05-13 • via Nuitee
G
George • couple • gb
9
2026-05-13 • via Nuitee
J
James • solo_traveller • gb
10
2026-05-13 • via Nuitee
J
JIll • extended_group • gb
5
Basic but effective
Pros:

Free parking

Cons:

It was on an industrial estate, which wasn’t clear from the listing. Many of the Glass screens and doors were smeary. The bed linen was awful. The restaurant was like a canteen.

2026-05-13 • via Nuitee
G
Greg • couple • gb
10
Pros:

The concierge was beyond helpful and friendly

2026-05-13 • via Nuitee
N
Norton • solo_traveller • us
8
The staff was extremely conscientious, friendly and responsive. The food was good. It is a full service hotel with an
Pros:

It was very clean and comfortable. After a week of hiking in the Cotswolds, it felt great to be in a modern hotel.

Cons:

It was not as close to the town as I expected. But the walk into Marlow was very pleasant.

2026-05-12 • via Nuitee
N
Neville • couple • gb
10
Excellent Staff
Pros:

Every thing

Cons:

Nothing

2026-05-11 • via Nuitee
T
Tony • solo_traveller • gb
9
Relaxing and great Bed
Pros:

Alway's great and I love Hafiz on reception

Cons:

The swimming pool receptionist could learn to look at you when she talks to you.

2026-05-10 • via Nuitee
T
Teach • solo_traveller • gb
8
Pros:

Swimming pool and grounds

Cons:

The staff at the front desk

2026-05-09 • via Nuitee
A
Ana-Maria • family_with_children • gb
7
Overall I enjoyed my staying.
Pros:

Breakfast was amazing, variety of food.

2026-05-07 • via Nuitee
O
OKGidman • solo_traveller • gb
9
Always a lovely stay
Pros:

Lovely spacious rooms. The fridge is.super handy. Quiet rooms for a large busy hotel..but depends where your room is!
Great pool

Cons:

The gym machines could do with an upgrade and would be better if there were private cubicles In the women's changing rooms for the pool.
Check in can sometimes be pretty slow.

2026-05-07 • via Nuitee
R
rajesh • couple • gb
8
2026-05-06 • via Nuitee
H
Helen • couple • gb
9
2026-05-06 • via Nuitee
A
Anthony • couple • im
9
2026-05-06 • via Nuitee
P
Paul • solo_traveller • gb
10
2026-05-06 • via Nuitee
J
John • couple • ie
10
Great Room Great breakfast and superb staff
Pros:

Reception and front office staff .Totally professional and courteous

Cons:

Ah not a whole lot just it’s a good walk to High Street

2026-05-06 • via Nuitee