Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta Hotels
8.4 (1429 reviews)
5190 Hidalgo Street , Houston , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Dec 1, 2025 until Sun, Mar 1, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1429 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
A
Aleman • extended_group • mx
9
muy buena estancia
Pros:

ubicacion
amplitud cuarto

Cons:

deposito no reembolsan al hacer check out

2026-02-14 • via Nuitee
C
cecilia • family_with_children • ar
8
Pros:

Excelente las camas

2026-02-14 • via Nuitee
D
Diana • couple • us
10
Pros:

Have already submitted my views - this last day was an add-on - nothing more to add. Everything was great!

2026-02-14 • via Nuitee
J
JULIO A • family_with_children • mx
9
SONESTA HOUSTON
Pros:

UBICACIÓN

Cons:

AIRE ACONDICIONADO MUUUUYYYY RUIDOSO

2026-02-13 • via Nuitee
J
JULIO A • family_with_children • mx
9
SONESTA HOUSTON
Pros:

Ubicación

Cons:

EL AIRE ACONDICIONADO ES MUYYYY RUIDOSO

2026-02-13 • via Nuitee
O
Oleksandr • solo_traveller • us
10
2026-02-13 • via Nuitee
A
Arleth • solo_traveller • mx
7
2026-02-12 • via Nuitee
N
Nancy • solo_traveller • us
9
Quiet & spacious suite
Pros:

The location is central and close (walking distance) to shops, food, and my event. The suite itself was great! I loved that it was spacious, with plenty of room to move around and get comfortably settled in either room. Quiet in the hallways and could get a good night rest.

Cons:

The suite was great! The only noticeable, minor things are that may benefit from a few touch ups: bathroom door lock (didn’t lock), 1 outlet cover was coming off, slight paint chipping.

2026-02-12 • via Nuitee
J
Jason • solo_traveller • us
6
2026-02-10 • via Nuitee
A
Anna • family_with_children • us
10
I will come back.
Pros:

Room was really clean. I’m wearing at white socks all the time and usually after hotel visits I just straw away socks, but not this time. They still was clean. I wanna say thank you to housekeepers who really clean rooms, for there hard work. Breakfast was good and you have a lot what you can choose. Any time when I will be in Houston I will stay at this place.

Cons:

Door at toilet was little bit hard to close but it’s okay. This place have more positive things than negative.

2026-02-10 • via Nuitee
O
Oleksandryna • family_with_children • us
10
Pros:

Clean and modest hotel. We really enjoyed our stay. The room had everything we needed, even more than we expected. Comfortable and cozy

2026-02-10 • via Nuitee
R
Roxanne • extended_group • us
8
Clean, no frills
Pros:

Location

Cons:

The hotel needs a remodel.

2026-02-09 • via Nuitee
S
sey • couple • us
9
Just great. Best place to stay in this part of Houston bar none. Yes, shower was disappointing but bed is great, room an
Pros:

Outstanding location, clean, large and comfortable rooms. Fabulous staff. Free parking!!!

Cons:

No hot water for shower: just Luke warm so barely tolerable. Gym is minimal at best.

2026-01-31 • via Nuitee
T
Troian • family_with_children • us
10
2026-01-31 • via Nuitee
К • extended_group • us
8
Гарне місце щоб переночувати
Pros:

Гарне розташування

Cons:

Дуже не зручний розкладний диван

2026-01-31 • via Nuitee
H
Heather • solo_traveller • us
9
Perfect location, great for the price
Pros:

Big spacious room with comfortable beds

Cons:

There was a silverfish on the ceiling when I walked in

2026-01-31 • via Nuitee
L
leo • couple • us
10
Love this hotel! Will come back again
Pros:

- Very clean
- Good location
- Breakfast is great
- The parking lot is cool

Cons:

Nothing

2026-01-30 • via Nuitee
J
Johnathan • couple • us
3
Disappointing, worn out rooms, poor elevator!
Pros:

Location. Galleria is nice with great restaurants, shopping, and security.

Cons:

Very worn! AC not working! Lost water! Mediocre breakfast. Dated dining room. Slow elevator and poor lighting. Poled multiple times in foot by carpet strips where carpet worn out!

2026-01-30 • via Nuitee
I
Iryna • family_with_children • us
10
2026-01-28 • via Nuitee
C
Constance • couple • us
8
Great value.
Pros:

Nice and clean

2026-01-27 • via Nuitee