Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta Hotels
8.4 (1473 reviews)
5190 Hidalgo Street , Houston , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.4
Based on 1473 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
M
Mangie • family_with_children • us
10
2026-04-17 • via Nuitee
T
Tanko • solo_traveller • ng
9
Pros:

A very friendly and hospitable hotel

2026-04-16 • via Nuitee
K
Kathleen • couple • us
9
Clean, comfortable, great rate and location.
Pros:

Enjoyed the breakfast that had the wide variety of hot and cold choices, the room was very clean and comfortable, the hallway carpets and everything in our room looked new, the front desk staff was very informative about the area and professional We paid an online rate that was excellent! Just a short walk to the Galleria where we went for meals and people watching!

Cons:

Wish there had been a hot tub.

2026-04-16 • via Nuitee
C
Cardona • family_with_children • us
9
Pros:

Bkf excellent

2026-04-16 • via Nuitee
C
Conrada • couple • us
8
2026-04-15 • via Nuitee
J
Joan • family_with_children • us
10
Highly recommend
Pros:

Friendly and helpful staff, property was very clean, the included breakfast was way above average, great price and great location. Felt safe the whole time.

Cons:

I didn't expect the road noise to be constant but it is a very popular area.

2026-04-14 • via Nuitee
T
TCharger53 • solo_traveller • us
10
2026-04-14 • via Nuitee
O
Olha • couple • us
10
2026-04-14 • via Nuitee
P
pablo • couple • ar
9
Definitely a good place to stay in Houston!
Pros:

Clean
Well located
Good parking
Friendly staff

Cons:

More options at breakfast could improve customer satisfaction.

2026-04-12 • via Nuitee
A
Andrea • couple • cr
8
Pros:

La ubicación.

Cons:

El personal, la comunicación no fue buena ni amigable

2026-04-11 • via Nuitee
K
Kate • family_with_children • us
10
2026-04-10 • via Nuitee
S
Sophie • family_with_children • gb
7
Easy location with parking
Pros:

Free parking
Great location for the mall and places to eat
Spacious room

Cons:

The bathroom tap appeared to be hot on all options.
Air con was very loud.
Bed was too soft.
The sockets on the bedside unit could not support UK devices so it was much harder to charge smaller items.

2026-04-10 • via Nuitee
J
Jorge • couple • mx
3
incomoda por no poder tomar el aseo personal como debiera.
Pros:

Limpieza y ubicación

Cons:

No había agua Fria en la Regadera ni en el Lavabo.
Solo salía agua muy caliente.
Llegamos a la habitación a las 11.30 de la noche y no hubo quien atendiera mi llamado.
a la mañana siguiente salimos de la habitación a las 6.30 am y externe mi queja en el mostrador.
El agua para ducharnos y lavarnos los dientes y aseo personal salía hirviendo.

2026-04-09 • via Nuitee
P
PEI YIN • couple • us
10
2026-04-09 • via Nuitee
T
Terezinha • family_with_children • br
10
Fantástico
Pros:

Tudo

2026-04-08 • via Nuitee
O
OLEKSANDR SIRUK • extended_group • us
8
Pros:

Great location, price and good breakfast. Location has free parking which is great at this crowded area. Cooking area is also very helpful.

Cons:

I haven't noticed any diwnsides during my stay.

2026-04-06 • via Nuitee
F
Felipe • family_with_children • us
7
Pros:

Very good location, very close to Galleria Mall and restaurants.

Cons:

The room looks old
the breakfast has few options

2026-04-06 • via Nuitee
M
Matthias G. • family_with_children • be
10
Perfect
Pros:

Great value, spacious rooms, good breakfast, friendly staff

2026-04-06 • via Nuitee
O
Oleksandr • couple • us
10
2026-04-03 • via Nuitee
D
Dmytro • family_with_children • us
7
Pros:

Хорошая постель, большим плюсом было наличие кухни со всем необходимым для готовки

Cons:

Грязно, этому помещению уже давно требуется ремонт, завтрак не очень

2026-04-02 • via Nuitee