Sonesta ES Suites Houston Galleria

Hotels
•
Sonesta ES Suites
8.4 (1651 reviews)
5190 Hidalgo Street , Houston , US
+1 713-355-8888

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Breakfast
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance

Categories

Cleanliness
7.79
Issues with cleanliness were mentioned, including strong odors and poor maintenance.
Service
8.76
While some service issues were noted, many reviews praised the friendly staff.
Location
9.3
Numerous reviews highlighted the great location near attractions like the Galleria.
Room Quality
7.75
Concerns about room quality and maintenance issues were raised.
Amenities
8.28
Positive mentions of breakfast and kitchen facilities, but some amenities needed updates.
Value for Money
8.74
The hotel offers decent value, particularly for long stays with kitchen facilities.
Food and Beverage
8.29
Breakfast was praised, adding to the positive experience.
Overall Experience
8.26
The overall experience varied greatly among guests, with significant issues as well.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:33

Property Description

Convenient Location near Houston Galleria Shopping Center

Spacious Suites with Full Kitchens and Complimentary Breakfast

Amenities for Comfort and Convenience

Experience the perfect blend of comfort and convenience at Sonesta ES Suites Houston Galleria. With spacious suites featuring full kitchens and a complimentary breakfast, your stay is sure to be delightful. Enjoy free WiFi, cable TV, and a sofa bed in select suites. Keep up with your fitness routine at the 24-hour gym and relax by the outdoor pool. Need a snack? Visit the on-site convenience store. Located near major attractions like the George R. Brown Convention Center and NRG Stadium, your stay with us will be memorable. Book now for an unforgettable experience!

Important information:

You must show a valid photo ID and credit card upon check-in. An additional authorization of USD 50 per stay plus room and tax for your entire stay or up to 7 nights will be placed on your credit card. This hold will be released by the hotel immediately after checkout. Please note that it can take up to several days or weeks to reimburse, depending on your issuing bank's policy and practice.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in.

When traveling with pets, please note that an extra charge of $75 for stays up to 7 nights; $25 per week thereafter applies. A maximum of 2 dogs per room is allowed.



Guests must be aged 21 or older to check in.

Pool would be closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Guest Reviews

8.4
Based on 1651 reviews
Cleanliness: 7.79
Service: 8.76
Location: 9.3
Room Quality: 7.75
Amenities: 8.28
Value for Money: 8.74
Food and Beverage: 8.29
Overall Experience: 8.26
C
Carolyn • couple • us
10
Loved it. We will be back in 2 weeks.
Pros:

Clean, comfortable and close to my doctor.

2026-10-13 • via Nuitee
T
Tennille • solo_traveller • us
6
Great location but not clean.
Pros:

Location was great. Staff nice.

Cons:

The room wasn't clean. Found items from previous people who stayed there. We sneezed a lot. Something in the vents or possible mold. Saw a roach in the lobby.

2026-10-13 • via Nuitee
T
Tatttoosteve • solo_traveller • gb
7
Pros:

Not a bad location, free parking and plenty of it, breakfast included

Cons:

Staff had no enthusiasm and struggled to be welcoming.

2026-10-12 • via Nuitee
M
Marvin • solo_traveller • hn
10
Relación Calidad Precio muy buena
Pros:

Limpio siempre, personal muy amable y humilde.

Cons:

El ruido del AC, es un poco incómodo en algunos momentos. Difícil encontrar agua en bote en el hotel.

2026-10-11 • via Nuitee
R
Rosario • solo_traveller • ar
7
Pros:

El personal super amable

2026-10-08 • via Nuitee
N
Nissan • couple • us
6
It was ok
Pros:

Location

Cons:

Ants in my room

2026-10-07 • via Nuitee
M
Maksym • solo_traveller • us
10
2026-10-07 • via Nuitee
D
Dmitry • solo_traveller • pt
9
2026-09-18 • via Nuitee
O
Olena • solo_traveller • us
9
2026-09-18 • via Nuitee
D
Dmitry • solo_traveller • pt
9
2026-09-18 • via Nuitee
D
Dmitry • solo_traveller • pt
9
2026-09-18 • via Nuitee
L
Li Ling • couple • tw
7
大致良好，但每天ㄧ陳不變的早餐令人食不知味
Pros:

有廚房餐具鍋子、微波爐、沙發、用餐桌椅

Cons:

馬桶很低、坐墊無法立起，沙發椅子都陷下去坐起來不很舒服

2026-09-16 • via Nuitee
O
Orvin • couple • us
7
2026-09-16 • via Nuitee
L
Li Ling • couple • tw
7
2026-09-16 • via Nuitee
O
Orvin • couple • us
8
2026-09-15 • via Nuitee
J
Jason • couple • nl
4
Tegenvaller!
Pros:

Bed was goed, douche was goed, airco koelde goed, goede locatie en goede parkeergelegenheid.

Cons:

Hotel gaf mij een ghetto vibe, oud en versleten, plafond in sommige gangen open, rare sfeer en bepaald personeel aan de balie gedroeg zich vreemd, sterke stank op sommige plekken, schimmel in badkamer, komt niet overeen met de mooie foto’s. Snap de relatief hoge score totaal niet.

2026-09-14 • via Nuitee
C
Cynthia • couple • au
9
2026-09-14 • via Nuitee
T
TETIANA • couple • us
10
2026-09-12 • via Nuitee
L
Lucy • family_with_children • gb
10
2026-09-11 • via Nuitee
S
Suzy • couple • eg
9
Great location nice staff good value for money
Pros:

Location staff breakfast

Cons:

AC loud sound

2026-09-10 • via Nuitee