Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (2544 reviews)
4674 Ontario Mills Parkway , Ontario , US
+1 909-204-5365

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location with good amenities
Cons:
Cleanliness and room condition issues
Service discrepancies with room booking

Categories

Cleanliness
7.68
Room had unpleasant odors and a request for a refund due to being assigned a smaller suite.
Service
9.15
Staff was very helpful, friendly, and provided good service.
Location
9.19
Perfect location for work and near shopping and dining.
Room Quality
7.14
Beds were uncomfortable, and the room's condition was subpar.
Amenities
8.17
Inadequate hot water and no functioning hot tub.
Value for Money
8.63
Good value considering location and the complementary services offered.
Food and Beverage
8.68
Breakfast was delicious and staff was welcoming.
Overall Experience
8.55
Satisfactory stay with positives in staff, location, and value, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location near Ontario Mills Mall and Airport Shuttle Service
Located adjacent to Ontario Mills mall, Country Inn & Suites by Radisson, Ontario at Ontario Mills offers a complimentary airport shuttle service to Ontario International Airport, just 1 mile away.

Comfortable Accommodations and Amenities
Guest rooms feature modern amenities such as free Wi-Fi, flat-screen TVs, work desks, microwaves, fridges, and coffee makers. Enjoy the outdoor pool and start your day with a complimentary grab-n-go breakfast.

Fitness Room, Business Center, and Nearby Attractions
Stay active at the fitness room, take advantage of the business center, and make use of the laundry services. Explore nearby attractions like Victoria Gardens and J. Filippi Winery, both just a short drive away.

Book your stay at Country Inn & Suites by Radisson, Ontario at Ontario Mills for a convenient and comfortable experience.

Important information:

The Hotel no longer accepts pre-paid cards or gift cards for payment. Pre-paid cards won't be accepted and a regular credit card or debit card must be presented at check in that matches the card in the reservation that was pre-charged.

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2544 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
A
Ali • family_with_children • fr
8
2026-10-24 • via Nuitee
D
Diane • couple • us
10
2026-10-22 • via Nuitee
T
Tim • extended_group • de
7
Preis Leistung war für den Preis in Ordnung
Pros:

Die Lage ist super mit vielen Ess- und Einkaufsmöglichkeiten.

Cons:

Das WLAN ist grottig und reicht gerade so zum Nachrichten schreiben.

2026-10-21 • via Nuitee
M
Milton • couple • us
10
2026-10-21 • via Nuitee
V
Vanessa • extended_group • pf
8
2026-10-21 • via Nuitee
K
KATHERINE • couple • us
7
Clean, roomy, breakfast just ok
Pros:

Clean, room size, comfy,
Staff friendly

Cons:

Coffee maker leaked, toilet clogged, breakfast was just ok, no hot tub.

2026-10-20 • via Nuitee
V
Vaihere • family_with_children • pf
10
2026-10-20 • via Nuitee
D
David Claude • family_with_children • pf
10
Superbe séjour rien à dire
Pros:

Tout excellent

Cons:

Rien

2026-10-19 • via Nuitee
M
Melinda • couple • us
8
Easy and friendly stay near the airport
Pros:

Close to the airport without being right by the airport. Staff was friendly.

Cons:

Car alarms going off for hours in the parking lot, did try to use the underground parking lot, but had to report people in the stairwell that shouldn’t be there. Opted to park outside. No issues

2026-10-18 • via Nuitee
G
Gilles • couple • pf
10
Super séjour hôtel avec de très bonnes s prestations.
Pros:

C’était très bien la chambre au 4 eme le petit est simple mais bon et les alentours très bien la proximité avec Ontario mills et très bon rapport qualité prix. Ce n’est pas la 1 ère fois que nous venons dans cet hôtel et ce ne sera pas la dernière très très bien.

Cons:

La seule remarque est que le petit déjeuner est moyen mais c’est sûr que vu le prix du séjour on peut pas demander la lune et si on veut un restaurant plus copieux il y a aux alentours.

2026-10-17 • via Nuitee
G
Gilberto • solo_traveller • us
10
2026-10-16 • via Nuitee
K
Katelyn • couple • us
10
2026-10-15 • via Nuitee
M
Mobley • solo_traveller • us
10
2026-10-14 • via Nuitee
T
Tiraina • extended_group • pf
10
2026-10-12 • via Nuitee
M
MAIRE • extended_group • pf
10
Hôtel très propre et très bien situé. Bon petit déjeuner. Personel aimable et très sympathique. Je recommande
Pros:

Tout

Cons:

Rien

2026-10-11 • via Nuitee
M
Martha • couple • us
6
Cons:

Stayed 5 days, our room was supposed to be cleaned every other day it didn’t get clean till we asked the day before checking out

2026-10-11 • via Nuitee
N
Nicole • couple • us
1
This was a terrible experience, so bad that we checked out at approximately 5:30 am
Pros:

I extremely unhappy and disappointed in this property. The hotel was dirty and had bugs in the bed as well as in the shower. Did not even stay through the the entire night as a result of bugs in the bed and bathroom. There was absolutely NOTHING I like about this property.

Cons:

The property was insanitary (bugs in the bed and shower), unwelcoming, had an uncomfortable, eerie feeling about it, random rooms were left open, doors were not closed, I was awoken to bugs crawling on my arms and biting me.

2026-10-11 • via Nuitee
M
MINHYE • couple • us
10
Pros:

Staff were sooo friendly and helpful , and breakfast was also great . Bathroom was lil old but staffs were all kind breakfast good location is awesome and etc

2026-10-08 • via Nuitee
J
Jose • couple • us
10
What I booked wasn’t available when I arrived… they upgraded me at no extra charge!
Pros:

Nice quiet hidden by trees and bushes… felt like a getaway….

2026-10-07 • via Nuitee
S
Sarah • solo_traveller • us
6
2026-10-07 • via Nuitee