Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Hotels
Country Inn & Suites by Radisson Americas
8.4 (2531 reviews)
4674 Ontario Mills Parkway , Ontario , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location with good amenities
Cons:
Cleanliness and room condition issues
Service discrepancies with room booking

Categories

Cleanliness
7.68
Room had unpleasant odors and a request for a refund due to being assigned a smaller suite.
Service
9.15
Staff was very helpful, friendly, and provided good service.
Location
9.19
Perfect location for work and near shopping and dining.
Room Quality
7.14
Beds were uncomfortable, and the room's condition was subpar.
Amenities
8.17
Inadequate hot water and no functioning hot tub.
Value for Money
8.63
Good value considering location and the complementary services offered.
Food and Beverage
8.68
Breakfast was delicious and staff was welcoming.
Overall Experience
8.55
Satisfactory stay with positives in staff, location, and value, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location near Ontario Mills Mall and Airport Shuttle Service
Located adjacent to Ontario Mills mall, Country Inn & Suites by Radisson, Ontario at Ontario Mills offers a complimentary airport shuttle service to Ontario International Airport, just 1 mile away.

Comfortable Accommodations and Amenities
Guest rooms feature modern amenities such as free Wi-Fi, flat-screen TVs, work desks, microwaves, fridges, and coffee makers. Enjoy the outdoor pool and start your day with a complimentary grab-n-go breakfast.

Fitness Room, Business Center, and Nearby Attractions
Stay active at the fitness room, take advantage of the business center, and make use of the laundry services. Explore nearby attractions like Victoria Gardens and J. Filippi Winery, both just a short drive away.

Book your stay at Country Inn & Suites by Radisson, Ontario at Ontario Mills for a convenient and comfortable experience.

Important information:

The Hotel no longer accepts pre-paid cards or gift cards for payment. Pre-paid cards won't be accepted and a regular credit card or debit card must be presented at check in that matches the card in the reservation that was pre-charged.

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2531 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
Z
Zurlenka solo_traveller mx
1
Pros:

No me quede en el hotel pedi cancelación del hotel por estar sucio

Cons:

Nada

2026-08-14 via Nuitee
B
Baynori Murrieta couple us
10
Amazing experience. Great breakfast and great service
Pros:

The property was clean and front desk were amazing

Cons:

Everything was great

2026-08-14 via Nuitee
P
Pearla family_with_children us
8
2026-08-13 via Nuitee
M
Muhammad Saleem family_with_children sa
5
2026-08-13 via Nuitee
M
Marquis couple us
9
2026-08-10 via Nuitee
C
Carr solo_traveller us
7
2026-08-10 via Nuitee
M
Molly family_with_children us
5
2026-08-09 via Nuitee
T
Toni couple us
4
Won’t stay here again by choice. The price to stay didn’t match the stay itself
Pros:

Breakfast lasted longer than other places. Front desk receptionist Marissa was beyond helpful. She stayed past her leave time to help me clock in. She kept me informed about the room wait as nothing was available at 3pm when I got there. Each morning I seen Marissa she was always cheerful and willing to help. The bed was super comfy. I throughly enjoy a firm mattress

Cons:

The other front desk receptionist Carlos was crazy rude. Gave me attitude when I told him I was there before another guest for check in. He kept telling me to just wait after I stated twice how I was already there and had been waiting. He gave me a side eye look that said so many not good things. The eating area had strangers off the street recording patrons while we ate on their phone talking very long and playing loud videos on their phone when they were not a guest at the hotel.

2026-08-08 via Nuitee
M
Marquinnta solo_traveller us
8
Relaxing stay at a great price
Pros:

I have stayed here several times. I love the value for my dollar here. It's near the mall, movie theaters, lots of food and other shopping. The room was very cozy and I had a decent view. I had a relaxing stay and will be back soon.

2026-08-08 via Nuitee
M
Mike couple us
10
2026-08-07 via Nuitee
A
ada couple us
6
2026-08-06 via Nuitee
R
Ricardo solo_traveller us
10
2026-08-05 via Nuitee
O
OSVALDO couple us
5
2026-08-04 via Nuitee
I
Ioane solo_traveller pf
9
Pros:

Personnel très sympathique

Cons:

Pas ee douche à la piscine

2026-08-04 via Nuitee
C
Cathy family_with_children us
6
Pleasant stop for an overnight stay.
Pros:

Clean, well kept property. Good location with ample parking. The breakfast was an added bonus for our families with children. The afternoon desk clerk (young man) was very friendly and helpful, even before we could check into our rooms.

Cons:

The rooms are pretty small and not very well laid out. There is no whirlpool hottub and the pool closing at 9 pm on a summer weekend was not optimal. The evening desk clerk (young lady) was not very friendly, seemed distracted while checking us in. She barely even looked at us, seemed as though we were bothering her.

2026-08-04 via Nuitee
G
Guadalupe solo_traveller us
8
Maid walked in two mornings in a row!
Pros:

Everything! The breakfast is excellent. The rooms are beautiful. The AC works. Underground parking, don't forget to ask for a parking key card for the elevator. You need it to access the elevator from the garage. We had two queen beds, sometimes it's nice to stretch out and sleep in the middle! The cook was great! Thank you!

Cons:

The maid tried to open the door at 10:30 the 1st morning. No courtesy knock or anything!And because the hubby forgot to put the safety latch and lock it, she walked in and asked something I wasn't awake enough to understand at 12:30 the second day! I said we're still in here, thank you. She closed the door, I locked it. The shower curtains are a disappointment. I have a curtain that is mesh or see through on the top 3rd and is split with a curtain on the outside and a shower liner on the inside. It snaps together so you can buy a replacement liner if it gets funky. Shower curtain is way to short.

2026-08-04 via Nuitee
G
Gucilatar family_with_children us
10
My family loved the place
Pros:

Everything is great

Cons:

None

2026-08-04 via Nuitee
G
Gonzalez solo_traveller us
10
2026-08-04 via Nuitee
E
Elise couple pf
7
Bien pour une nuitée bon petit déjeuner café à disponibilité à tout moment parking gratuit
Pros:

Bon petit déjeuner omelette hachis waffles

Cons:

On y a trouvé 2 cafards

2026-08-04 via Nuitee
E
Elizabeth couple us
4
2026-08-03 via Nuitee