Country Inn & Suites by Radisson, Ontario at Ontario Mills, CA

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (2345 reviews)
4674 Ontario Mills Parkway , Ontario , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Concierge service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Convenient location with good amenities
Cons:
Cleanliness and room condition issues
Service discrepancies with room booking

Categories

Cleanliness
7.68
Room had unpleasant odors and a request for a refund due to being assigned a smaller suite.
Service
9.15
Staff was very helpful, friendly, and provided good service.
Location
9.19
Perfect location for work and near shopping and dining.
Room Quality
7.14
Beds were uncomfortable, and the room's condition was subpar.
Amenities
8.17
Inadequate hot water and no functioning hot tub.
Value for Money
8.63
Good value considering location and the complementary services offered.
Food and Beverage
8.68
Breakfast was delicious and staff was welcoming.
Overall Experience
8.55
Satisfactory stay with positives in staff, location, and value, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:30

Property Description

Convenient Location near Ontario Mills Mall and Airport Shuttle Service
Located adjacent to Ontario Mills mall, Country Inn & Suites by Radisson, Ontario at Ontario Mills offers a complimentary airport shuttle service to Ontario International Airport, just 1 mile away.

Comfortable Accommodations and Amenities
Guest rooms feature modern amenities such as free Wi-Fi, flat-screen TVs, work desks, microwaves, fridges, and coffee makers. Enjoy the outdoor pool and start your day with a complimentary grab-n-go breakfast.

Fitness Room, Business Center, and Nearby Attractions
Stay active at the fitness room, take advantage of the business center, and make use of the laundry services. Explore nearby attractions like Victoria Gardens and J. Filippi Winery, both just a short drive away.

Book your stay at Country Inn & Suites by Radisson, Ontario at Ontario Mills for a convenient and comfortable experience.

Important information:

The Hotel no longer accepts pre-paid cards or gift cards for payment. Pre-paid cards won't be accepted and a regular credit card or debit card must be presented at check in that matches the card in the reservation that was pre-charged.

Please note the pool is closed until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 2345 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 8.17
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.55
I
Ingram • couple • us
10
2026-01-31 • via Nuitee
B
Brandi • couple • us
3
2026-01-31 • via Nuitee
E
Edward • family_with_children • us
10
Pros:

The facility is very very nice and the staff is very courtesy

Cons:

U could not stay longer

2026-01-31 • via Nuitee
A
Anthony • extended_group • us
9
2026-01-30 • via Nuitee
K
Keyana • family_with_children • us
10
Pros:

Everything

Cons:

No dislikes

2026-01-30 • via Nuitee
J
Jorge • family_with_children • us
6
Pros:

Location

Cons:

Room key card deactivated during stay, dirty room upon checking in, worn out furniture, cracked tiles and rust in bathroom.

2026-01-30 • via Nuitee
R
Rena • couple • au
10
Pros:

Absolutely loved this beautiful place and the staff were just wonderful. Would definitely stay again!

2026-01-30 • via Nuitee
S
Specht • family_with_children • us
8
Pros:

The staff and location

Cons:

Coffee was bitter every day and lukewarm

2026-01-27 • via Nuitee
K
Keaire • extended_group • us
10
2026-01-27 • via Nuitee
D
Danni • family_with_children • us
10
Pros:

Miss Gina was very kind and welcoming. Kudos to Miss Gina!

Cons:

No alarm clock or radio

2026-01-27 • via Nuitee
A
Anthony • couple • us
7
2026-01-26 • via Nuitee
M
Maria • family_with_children • es
8
2026-01-26 • via Nuitee
O
Orlando • couple • us
9
overall good stay
Pros:

Breakfast was great.

Cons:

Maybe more meat selection other than pork. The ice machine was broken on our floor

2026-01-25 • via Nuitee
D
Dream • couple • us
10
I brought my cousin fir her birthday and she was overwhelmed on how wonderful her stay was
Pros:

I liked everything.... from the breakfast, the comfortable bed, the staff, the quietness. I would like to say the staff is amazing Carlos,Gina,Roxy, and Naomi wonderful group of people

Cons:

Bring back the chocolate chip cookies

2026-01-25 • via Nuitee
L
Laurie • couple • us
10
2026-01-24 • via Nuitee
B
Barbara • solo_traveller • pf
7
2026-01-24 • via Nuitee
B
Brunette • solo_traveller • us
7
Pros:

Location. Close to ONT

Cons:

Not enough plugs for charging electronics.

2026-01-23 • via Nuitee
R
Roxann • couple • us
5
Pros:

The bed was super comfy, quiet area next to alot of places to eat and shop.

Cons:

Downside, room was okay. Shower had NO hot water at all

2026-01-22 • via Nuitee
N
Nelissen • couple • us
9
2026-01-21 • via Nuitee
C
Carlos • couple • us
9
2026-01-20 • via Nuitee