INNit Bliss

Hotels
7.4 (659 reviews)
46 Upper Rock Gardens , Brighton & Hove , gb

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Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 12 years old stay for free when using an existing bed.
    People 10 years old and over stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 659 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
M
Martin • solo_traveller • gb
7
Nice hotel in a good location, easy to check in and can park close to the hotel
Pros:

The room was clean and had good facilities. Good location for local venues and the beach.

Cons:

Room walls are not very sound proofed

2026-03-05 • via Nuitee
A
Amy • solo_traveller • gb
5
Safe place to lay your head for the night, but essentially you get what you pay for.
Pros:

The bed was comfortable, I had most things that I needed, and the fellow guests were pretty quiet and non-disruptive. Customer service is quite good considering there are no staff physically present. Location is not too far from the pier and main seafront.

Cons:

A few of the plug sockets were coming out of the wall - this is dangerous and they were unusable. The fan provided did not work and was full of dust. The shower constantly went from extreme cold to boiling hot with hardly any medium, despite different settings tried, and the height could not really be adjusted. Radiator did not appear to work.

2026-03-03 • via Nuitee
S
Smith • family_with_children • gb
9
2026-03-03 • via Nuitee
R
rosamalee • solo_traveller • lk
10
2026-02-28 • via Nuitee
J
Jerome • family_with_children • fr
10
Pros:

Logement impeccable, la bouilloire est un petit plus sympa pour se faire un thé ou un café (qui sont fournis)

Cons:

Ras

2026-02-27 • via Nuitee
H
Harry • couple • gb
10
Wide choice of entertainment on TV, the bath was amazing. Will defo be staying again. Bed was super comfy and everything
2026-02-26 • via Nuitee
R
Ricky • family_with_children • gb
7
2026-02-23 • via Nuitee
D
Daniel • family_with_children • gb
10
Pros:

The bath was amazing and the room beautiful. Excellent location.

2026-02-14 • via Nuitee
A
alexa • couple • gb
6
2026-02-13 • via Nuitee
K
Katie • couple • gb
10
2026-02-10 • via Nuitee
F
Francesca • extended_group • gb
9
Great location, good value for money, I would stay there again
Pros:

The room was lovely, cosy and clean. There was a kettle, tea/coffee and biscuits.

Cons:

Loads of stairs to my room.

2026-02-09 • via Nuitee
D
Daniel • family_with_children • gb
9
Pros:

Excellent location and the room's are clean and modern.

Cons:

No cutlery in rooms.

2026-02-09 • via Nuitee
J
Joanna • extended_group • gb
7
2026-02-09 • via Nuitee
K
Kathryn • family_with_children • gb
8
Great hotel for a budget stay
Pros:

Great location, clean room, easy to find.

Cons:

The heating was on all night which made the room very warm.

2026-02-08 • via Nuitee
B
Barbara • family_with_children • gb
10
2026-02-08 • via Nuitee
D
David • family_with_children • gb
10
2026-01-30 • via Nuitee
H
Hannah • couple • gb
10
Fantastic - no issues whatsoever :)
Pros:

The room was lovely, nicely prepared and very well stocked with more than enough towels, and even dressing gowns and slippers which was a nice surprise. All necessary items were provided (hairdryer, iron, etc) and a portable radiator which was perfect to have next to the bed and heated the room nicely. The actually room itself was beautiful with a high ceiling and decorated well, it felt very cared for. The building is up a very nice quiet street with less than a 5 minute walk to the beach and lots of cafes and food places nearby. We paid for early check in the night before which was very straight forward, all communication with the staff was fast and direct making the whole check-in very smooth. And 11am check-out was the cherry on top, we will definitely be staying here again in the future!

Cons:

A full length mirror would have been a bonus but this is a very minor thing.

2026-01-27 • via Nuitee
M
Mark • solo_traveller • gb
6
2026-01-27 • via Nuitee
M
maddi • solo_traveller • gb
7
2026-01-26 • via Nuitee
M
Mehran • couple • gb
10
2026-01-23 • via Nuitee