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Facilities
Property facilities
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Non-smoking rooms
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Express check-in/check-out
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Non-smoking throughout
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Private check-in/check-out
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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Security alarm
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Television in common areas
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Express check-in
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Free wired internet
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Internet access
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Housekeeping on request
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.
Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.
Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.
Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.
For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.
Please note that check-in times are between 14:00 and 17:00 on Sundays
Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 10 and older are allowed.
Children from 10 years old to 12 years old stay for free when using an existing bed.
People 10 years old and over stay for £25 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Location. Clean and comfortable
Shower was weak and water went from cold to hot, back and forth and last morning there was no hot water
Comfortable bed, nice interior design, nice big TV. Good location a stones throw from kemptown high street for good food selection and the beach. And a short walk into the city centre.
The water pressure on the 3rd floor deluxe room was abysmal, meaning the shower didn't work most of the time. And it meant standing in the shower for a long time without water, until the pressure came back on. I suspect you would need to shower when others are not in the hotel. It did put a big downer on the stay, and the hotel wouldn't offer a partial refund, but booking.com did.
There was an attempt to make the room nice. There was some thought and some nice touches.
Poorly finished all around. No obvious place to plug in the kettle so was on the floor, shower ran hot and cold, only 3 cost hangers one was broken. Iron supplied but no ironing board. Bath moved around when you tried to get in. Door security was lapse, feel mildy unsafe and not particularly secure, especially during the day.
Very good and easy to check in etc.
Our room had a cupboard with one hanger in it!! Also the shower head didn’t stay up!
It was so lovely, clean and close to the beach.
Nothing
Location
The shower was weak and we had to run the cold tap in the basin/sink to get the hot water to work in the shower
A great selection of Healthy items meeting the dietary requirements for all specific diets without having to request any changes . The hot food was hot , the cold items cold , food utensils, equipment,cutlery and crockery clean . Staff helpful if needed .
Nothing
Location
Size of kitchenette
Very hot water
Friendly cleaning staff
Outside patio unkempt
Comfortable but soft bed
Shower would be tricky for a “larger” person to access
My second stay. Convenient location. Excellent price. Quiet. The bed was clean and comfortable.
I would stay again if the price was competitive but I would request a room on the lower floors
My room was on the top floor. The room was quite small. It was very warm overnight (stayed early May). It would be extremely hot in the summer.
A mirror in the room would have been useful and some power sockets by the bed.
The shower was terrible. Not at all powerful and alternated between cold and scorching.
I never went there, the property told me they are not able to charge my card, asked me to update my card details which I didn’t update. It still says on booking that the property was not able to process the payment but they did without updating or informing me. I never received any check in information, and when I contacted the property they said I checked in and checked out. How?? I asked them to explain and help and they provided zero support. They said I need to contact booking, booking also gave them a call and they didn’t respond. They are still saying that my reservation is valid and I checked in and checked out.
Horrible experience so far. They charged me without informing me, even though they sent me an email saying that my card is invalid. I never received any notification that my card was charged at the end.
bath tub in room added a romantic touch
nothing to fault
Very little, had a tv with Netflix
Shower barely worked and when it did it was either scalding hot or freezing cold. The room was the size of a shoebox, half the plugs didn’t work, door handles were hanging off, the bed was terrible
Everything was in order
Top stairs i am seventy that was to much
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