INNit Bliss

Hotels
7.4 (816 reviews)
46 Upper Rock Gardens , Brighton & Hove , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Location

Guest Reviews

7.4
Based on 816 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
E
elena Maria Federica • solo_traveller • it
9
Solo una notte
Pros:

Piccola ma c' era tutto

Cons:

Al quarto piano ,bagno piccolo

2026-08-28 • via Nuitee
R
Robert • solo_traveller • gb
8
Great stay, just be aware of shower
Pros:

Beautiful room and fantastic facilities and easy to check in and get into room. The ample tea and coffee and biscuits and earplugs were very nice touch.

Cons:

The shower temperature fluctuates every 10 seconds from lukewarm to scalding hot, made it an unpleasant experience & the walls are paper thin!

2026-08-26 • via Nuitee
K
Klaus • family_with_children • de
10
Pros:

Clean and nicely decorated rooms. Close to restaurants and pubs. Just perfect!

2026-08-24 • via Nuitee
L
Lorena • couple • gb
8
The place is very cosy
Pros:

Bathtub

Cons:

The person responsible for cleaning tried to enter the room before I had finished checking out.

2026-08-23 • via Nuitee
J
Jones • family_with_children • gb
7
Would be easier dealing with a human being
Pros:

the rooms were good value for money and comfortable. The fact that ear plugs were provided was a good idea it could be a bit noisy .

Cons:

There was difficulty in paying at first at none of the links on their emails worked, this was frustrating and the multiple automated emails became confusing and at one point incorrect.

2026-08-23 • via Nuitee
G
Gabriel Stoica • solo_traveller • gb
10
Pros:

Nice place to stay , decent size of room close to beach coffee and tea available confortable beds

Cons:

N/a

2026-08-23 • via Nuitee
M
MARK • solo_traveller • gb
9
Great stay, excellent value
Pros:

Good location, room nicely designed, hot shower, spotlessly clean, comfortable bed, tea and biscuits

2026-08-22 • via Nuitee
S
STEFANO • solo_traveller • it
7
Pros:

Posizione, tappi x orecchie e bollitore check in comodo con codici

Cons:

Bagno piccolissimo,

2026-08-21 • via Nuitee
H
Hannah • couple • gb
5
Did the job but wouldn’t stay again.
Pros:

The location was good.

Cons:

It was very hot with small window and a tiny fan that didn’t do much. The water pressure was very low and it was difficult for two people to take a shower consecutively. It was very overpriced.

2026-08-20 • via Nuitee
M
Michael • solo_traveller • gb
9
Pros:

Location and value perfect

Cons:

Front door touchpad was very temperamental witnessed other guests also struggling to open it

2026-08-20 • via Nuitee
P
Peter • solo_traveller • gb
9
Great value, great location
Pros:

Nicely decorated, good location, very comfortable and spacious.

Cons:

No complaints.

2026-08-20 • via Nuitee
C
Chiara • solo_traveller • it
4
Disappointing
Pros:

Good location

Cons:

There were no light curtains for privacy. The room was on the ground floor next to the building entrance door. So it was a choice between closing the light-blocking curtains (hello, darkness, my old friend!) or leaving them open and living on display (including bathing!).
Uncomfortable bed, and it was impossible to sleep without earplugs.
The "toiletries" provided were two dispencers of hand soap. That was it. Not even some shower gel.

2026-08-19 • via Nuitee
G
Gabriel Stoica • solo_traveller • gb
9
Pros:

Nice room and position , not far from city center , clean , easy to check in and out and facilities , the room and decent size confortable beds and nice view from window, nice clean towels ,hair dryer , kattle , blanket tea and coffee

Cons:

Will nice to have small fridge in or on coridor

2026-08-18 • via Nuitee
S
Stacie • extended_group • gb
10
2026-08-17 • via Nuitee
M
Mark • couple • gb
10
2026-08-17 • via Nuitee
N
Núria • couple • gb
8
2026-08-16 • via Nuitee
T
TheodoraX • solo_traveller • gb
8
2026-08-16 • via Nuitee
B
bozon • extended_group • fr
6
Bon séjour
Pros:

Proximité du centre, de la mer

Cons:

Salle de bain minuscule, pas de table et chaise

2026-08-16 • via Nuitee
C
Colin • couple • gb
5
overall an enjoyable experience but having the bath leak was a bit of a downside.
Pros:

Nice room, very comfortable

Cons:

Bath leaked everywhere, reported and a staff member turned up at 1am to say that all maintenance were not available until the morning which wasn't very helpful as I had to check out at 11am. Peeling wallpaper and ceiling cracks and the bathroom mirror light was not working.

2026-08-15 • via Nuitee
S
Stephanie • solo_traveller • fr
9
Pros:

L emplacement est parfait. Pas loin du centre et rue commerçante a proximité. Le propriétaire est réactif pour répondre aux questions et aidant. Par contre il n est pas sur place. Tout est automatisé.

Cons:

Pas de réception sur place , tout est automatisé. Boite a clef, code d entrée par texto. C est bien fait, pas de problème mais pas d humain a part la femme de ménage le matin.Sinon ils sont réactifs et aidant pour le moindre problème.

2026-08-15 • via Nuitee