INNit Bliss

Hotels
7.4 (659 reviews)
46 Upper Rock Gardens , Brighton & Hove , gb

Children allowed

Facilities

Non-smoking rooms
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Cashless payment available
Fire extinguishers
First aid kit available
See all facilities

Review Highlights

Pros:
Good communication
Great location
Value for money
Cons:
Cleanliness issues
Room maintenance needed
Shower problems

Categories

Cleanliness
6.05
The room showed signs of neglect in cleanliness, with issues reported regarding towels and overall room condition.
Service
8.05
Good communication and easy check-in process, albeit with a staffless check-in.
Location
8.75
Great location near the seafront, with easy access to shops and city centre.
Room Quality
6.55
Rooms are described as narrow and showing signs of age, with issues related to shower functionality.
Amenities
7.05
Standard amenities available, but some noted the need for improvements and repairs.
Value for Money
7.85
Guests felt they received good value for their stay, especially during off-peak times.
Food and Beverage
7.45
Not explicitly mentioned in reviews; standard quality for this hotel tier.
Overall Experience
7.45
Overall experience was positively skewed despite the noted flaws, with guests willing to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:27

Property Description

Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.

Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.

Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.

Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.

Important information:

For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.

Please note that check-in times are between 14:00 and 17:00 on Sundays

Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 10 and older are allowed.
    Children from 10 years old to 12 years old stay for free when using an existing bed.
    People 10 years old and over stay for £25 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 659 reviews
Cleanliness: 6.05
Service: 8.05
Location: 8.75
Room Quality: 6.55
Amenities: 7.05
Value for Money: 7.85
Food and Beverage: 7.45
Overall Experience: 7.45
D
David solo_traveller gb
8
Great room, perfect for a romantic getaway.
Pros:

The bath and bed was amazing! Huge room with all the facilities you’d possibly need for a short stay.

Cons:

Bottom floor next to the door so it was a little noisy. Also location is a little further out from the centre.

2026-04-18 via Nuitee
L
Lewis couple gb
10
Really lovely room and hotel with great location
Pros:

Great location

Cons:

The curtains could do with a hook so people can’t see in as it’s street level

2026-04-17 via Nuitee
Z
Zak couple gb
10
2026-04-17 via Nuitee
H
Helen couple de
10
Pros:

Tolles Zimmer zu einem absolut fairen Preis

2026-04-16 via Nuitee
C
Coinneach Livingstone solo_traveller gb
8
Great I will be back in
Pros:

Great room very clean relaxing and great value for money

Cons:

Location could have been better as noisey at times

2026-04-15 via Nuitee
G
gary solo_traveller gb
7
2026-04-14 via Nuitee
S
sue couple gb
7
2026-04-14 via Nuitee
P
Penny couple gb
7
2026-04-13 via Nuitee
D
Deborah solo_traveller gb
10
Comfortable stay
Pros:

It was clean and comfortable and just as advertised. Was unsure about no physical staff presence but managed codes and AI telephone system well and staff responded promptly and physically when needed help. Overall really good and definitely would go back.

Cons:

Nothing to not like on our stay.

2026-04-13 via Nuitee
E
Emma extended_group gb
9
2026-04-13 via Nuitee
A
Anabel couple es
8
2026-04-12 via Nuitee
R
Rob family_with_children it
10
2026-04-08 via Nuitee
S
Sarah solo_traveller gb
10
Pros:

Super near the pier and near a convenience store which was nice!

2026-04-08 via Nuitee
R
Rochelle couple gb
7
Good value for money but lack of communication / assistance and parking was expensive
Pros:

Good value for money. Easy to access.

Cons:

Tried to call the number provided 10 times to ask about the parking and no answer. Waited hours for a response via message which was far too late. They knew parking in the area was free until 8am and when asked for help with parking vouchers etc they didn’t reply until nearly 1pm. The emails said parking vouchers were provided but they weren’t. There was meant to be 3-5 private parking spaces with the propriety but the link didn’t work for this address. Just very poor communication in an area where parking is difficult to locate and very expensive

2026-04-07 via Nuitee
A
Angela couple gb
8
2026-04-05 via Nuitee
L
Lewis solo_traveller gb
10
2026-04-05 via Nuitee
M
Mehran couple gb
10
2026-04-03 via Nuitee
H
Hodis family_with_children gb
10
2026-04-02 via Nuitee
Z
Zak couple gb
10
2026-04-02 via Nuitee
L
Lewis extended_group gb
10
2026-03-31 via Nuitee