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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Heating
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Express check-in/check-out
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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CCTV outside property
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CCTV in common areas
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Security alarm
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Indulge in comfort at Westbourne Hotel & Spa, where each room is equipped with modern amenities like a flat-screen TV and tea/coffee facilities. Choose between a private or shared bathroom for your convenience.
Eco-Friendly Spa Experience
Pamper yourself at our eco-salon with a range of vegan and organic treatments. From massages to waxing, enjoy a 20% discount on all services. Relax and rejuvenate in a sustainable and tranquil setting.
Convenient Location
Explore the vibrant city with ease as we are just a short walk from the beach, Palace Pier, The Lanes, and The Brighton Centre. Immerse yourself in the best of Brighton right at your doorstep.
Experience luxury, sustainability, and convenience at Westbourne Hotel & Spa. Book your stay now for an unforgettable getaway.
For information on personalized room packages for special occasions, such as birthday balloons or rose petals and Prosecco, please get in touch with the property.
Please note that check-in times are between 14:00 and 17:00 on Sundays
Please note that this property does not have a elevator and may not be suitable for guests with mobility restrictions.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children ages 10 and older are allowed.
Children from 10 years old to 12 years old stay for free when using an existing bed.
People 10 years old and over stay for £25 per person per night when using an available extra bed.
You haven't added any cots.
You haven't added any extra beds.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Stayed for business, decent location. I got a clean(ish) single room, not much more to say.
Multiple plug sockets in a dangerous state, some not functioning/supplying power. Bathroom tap didn't supply hot water. Sink u-bend pipe leaking due to water damage. Broken shower head meaning it couldn't be adjusted, inconsistent temperature and pressure. Shower door broken and not able to be closed properly, leading to leaks. Evidence of unopened beer cans and cigarette butts in public areas during my last night. Room door was stiff to open from the inside which made me late for meetings. Customer service response times are lacking (I've emailed this complaint to the owners, who haven't responded since my stay), and potentially misleading promotional images.
The room was clean and the bed was comfortable. As we were on the 2nd floor and it was hot we could have the balcony door open at night. There was also a decent electric fan in the room.
I booked a 3 bed room. But only 2 of us ended up staying. This could be used by a family with a young child. However, I would not advise anyone letting their child out onto the small balcony as the decorative, original old metalwork definitely needs some attention. Unfortunately, on the morning we were leaving the hairdryer packed up, which wasn't a major problem for me, but it could happen to someone else and it may be difficult to source a replacement quickly as the building is not staffed.
Also, there was only 1 clothes hanger in the room, so I ended up draping clothes over the two chairs. We were attending a wedding on the Friday.
Location
The bed sheet wasn't even tucked under the mattress. Bedside lights didn't have sockets within reach to connect them and turn them on. Shower pressure was very poor. Overall not value for money.
Proximity to the beach .Hairdryer and steamer provided even though we didn’t use it
What was showed in the picture when I booked is what is shown with the tub but we got a very small tiny room on the ground floor which didn’t even have windows it was so hot at night as the little fan couldn’t circulate cold air and we couldn’t keep the door open due to privacy and security reasons .chandelier was dusty and with cobwebs ,limited coffee &milk , no HDMI port on the TV .only one coat hanger provided .
Great location for us. Very comfortable room, everything we needed. We had a great stay.
I had a struggle checking in and paying. It was confusing getting emails and messages on the app. I had the same issue in checking out.
The hotel is in a good location - with the seafront at the end of the road. The room was decorated nicely and the bed was comfortable. For info - There are no staff present in the property - so the front door requires a key code and the room keys are in a coded key box on arrival.
The price was high for what it was - likely due to peak demand in the summer. Unfortunately, the room was unbelievably hot during the UK high temperatures. The small desk fan provided was needed, but not adequate to cool the top floor room down. The en suite was very small and cramped. This property has lots of stairs, so take this into consideration. You have to pay extra for room cleaning, as the property isn’t staffed. Parking is a bit of a nightmare, but this seemed to be the case across Brighton. You can park on the street outside the hotel overnight, but during the day you can only park for 2hrs and are not able to extend.
Great boutique experience stay with a cute little kitchen area.
The room is beautiful. Great location., nice to disappear and relax for the night.
The bed is really comfortable if you like soft.
Nothing really. The fact it's on the floor zero meant that strutting around on my bathroom utilising the giant circular bath meant that I had to close the curtains during the day but that's not the fault of the beautiful room.
Okay location. Bed was comfortable.
Only doors in the room, no window. Roasting hot day and the door opened onto a yard where there was a garage. Did not feel safe leaving patio door open. Fan provided in the room was laughable and not working. Room was very dusty. Was woken at 9am with someone trying to access the lock box outside the room, no peephole to see who it was. When I opened the door it was a staff member. No reception to store luggage.
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