Holiday Inn Express Hotel & Suites Howell by IHG

Hotels
Holiday Inn Express
8 (367 reviews)
1397 North Burkhart Road , Howell , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean pool
Convenient location
Good value for money
Cons:
Cleanliness issues
Outdated room furnishings
Noise from the highway

Categories

Cleanliness
7.14
Multiple reviews highlighted cleanliness issues including dirty carpets, bugs, and unmade beds.
Service
9.11
The staff was frequently described as friendly and accommodating.
Location
8.15
The hotel is conveniently located off the highway.
Room Quality
7.1
Several reviews pointed out that rooms were shabby, with issues like uncomfortable beds and outdated furniture.
Amenities
8.13
Amenities were generally satisfactory with highlight on pool and breakfast.
Value for Money
8.09
Most guests felt they received good value for the price despite some issues.
Food and Beverage
8.14
Breakfast was noted as hot, fresh, and delicious by multiple reviewers.
Overall Experience
8.11
Mixed feelings overall but many guests enjoyed their stays despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:07

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Enjoy a relaxing stay with our indoor pool and flat-screen TVs in every room. Stay connected with free Wi-Fi and unwind with cable TV.

Fitness and Business Facilities: Keep up with your workout routine in our fitness center and take care of business in the on-site business center.

Convenient Location: Located across from the Tanger Outlet Mall and just 4 miles from downtown Howell, our hotel offers easy access to shopping and local attractions.

Book your stay at the Holiday Inn Express Hotel & Suites Howell for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FNT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 367 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.15
Room Quality: 7.1
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 8.14
Overall Experience: 8.11
M
Mark family_with_children us
1
Pros:

Nothing

Cons:

When we arrived at the hotel, after confirming our booking earlier in the day, we were told that our reservation was cancelled! (Along with many other reservations.) We were all told that they didn't have enough rooms cleaned, so the General Manager told the front desk staff to cancel all of the reservations, and they did not notify us.

2026-09-05 via Nuitee
G
Guy solo_traveller us
10
2026-09-05 via Nuitee
J
JAMES solo_traveller us
7
2026-08-25 via Nuitee
J
John solo_traveller us
9
Pros:

Clean. Good location. Friendly staff.

2026-08-19 via Nuitee
K
Kidd solo_traveller us
9
2026-08-10 via Nuitee
V
Vanessa solo_traveller us
9
The staff is absolutely fantastic
Pros:

Convenient to our family reunion.

Cons:

I know the property is in the middle of renovation. This is the second year in a row we stayed. I hope the finished renovations they put new mattresses on the beds.

2026-08-09 via Nuitee
M
Melodie couple us
10
2026-08-07 via Nuitee
G
George couple us
2
Bad, Not worth the $200 a night charge.
Pros:

liked location... thats about it

Cons:

When we arrived at about 145 we were rudely told check in was at 3. Had to wait. Rooms very dated. Carpet nasty. Pool cloudy. Free breakfast started to run out of food an hour before it was over. Absolutely NOT worth $200/night.

2026-07-22 via Nuitee
K
Kimberly family_with_children us
8
Pros:

I've stayed here before. Great location to my Cousins house.

Cons:

All good

2026-07-20 via Nuitee
A
Antar couple us
10
Great staff
Pros:

Everything

Cons:

Nothing

2026-07-18 via Nuitee
A
Allen solo_traveller us
6
Pros:

Good location!

Cons:

Hotel charged a 5 dollar a day parking fee and did not disclose that.

2026-07-07 via Nuitee
D
djrdoug solo_traveller us
8
Pros:

large room

Cons:

breakfast minimal burnt omelets and a broken pancake maker

2026-06-22 via Nuitee
K
Kessel solo_traveller us
8
Pros:

Friendly staff

Cons:

Hard bed and low toilet

2026-06-21 via Nuitee
J
Judith family_with_children us
9
2026-06-19 via Nuitee
M
Minhinnick solo_traveller us
10
Pros:

Na

Cons:

Na

2026-06-15 via Nuitee
D
Danielle solo_traveller us
8
2026-06-15 via Nuitee
B
Barbara couple us
9
2026-06-01 via Nuitee
B
Bryan family_with_children us
10
2026-05-30 via Nuitee
C
Carolyn couple us
1
They charged me an extra five dollars for nothing
2026-05-28 via Nuitee
S
Sonna couple us
9
Pros:

The entire staff (front desk, in the breakfast area, housekeeping) was very friendly and helpful. The gentleman (I think from housekeeping) we met in the hallway as were leaving - asked how are stay was. We thought that was nice that he asked.
The breakfast was phenomenal. It was nice to have so many options of food.

2026-05-17 via Nuitee