Holiday Inn Omaha Downtown - Waterpark by IHG

Hotels
Holiday Inn Hotels & Resorts
7.4 (682 reviews)
1420 Cuming Street , Omaha , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean and fun for kids
Friendly staff
Cons:
Mold in rooms
High price for amenities

Categories

Cleanliness
6.48
Reports of mold in rooms and areas not well maintained.
Service
8.45
Overall positive experiences with staff noted despite some issues.
Location
8.49
Convenient location close to restaurants and shopping.
Room Quality
7.44
Mixed reviews, with some features being decent but issues like mold reported.
Amenities
7.47
Waterpark amenities were disappointing for some guests, with equipment issues noted.
Value for Money
6.93
High price compared to what was offered, with no free breakfast.
Food and Beverage
5.98
High costs for breakfast criticized, impacting overall value.
Overall Experience
7.95
Overall enjoyment noted but marred by specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:39

Property Description

Indulge in Convenience with Free Shuttle Services

Luxurious Amenities for a Relaxing Stay

Stay Fit and Energized with 24-Hour Fitness Center

Experience comfort and convenience at the Holiday Inn Omaha Downtown-Airport. With free shuttle services to Eppley Airfield, a thrilling indoor water park, and an on-site restaurant, this hotel ensures a memorable stay. Unwind in guestrooms equipped with free Wi-Fi, flat-screen TVs, microwaves, and mini-refrigerators. Keep up with your fitness routine at the 24-hour fitness center available anytime. Book now for a delightful stay in Omaha, Nebraska!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

For any room including breakfast: the rate includes a coupon redeemable for breakfast in the hotel restaurant.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OMA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 15 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.4
Based on 682 reviews
Cleanliness: 6.48
Service: 8.45
Location: 8.49
Room Quality: 7.44
Amenities: 7.47
Value for Money: 6.93
Food and Beverage: 5.98
Overall Experience: 7.95
M
McLean extended_group us
8
2026-03-27 via Nuitee
R
Ronald family_with_children us
4
2026-03-27 via Nuitee
S
Sam family_with_children us
4
2026-03-26 via Nuitee
D
Daemonn family_with_children us
10
2026-03-26 via Nuitee
T
Tyrel family_with_children us
4
2026-03-25 via Nuitee
F
Frank family_with_children us
1
Disgusting place.
Pros:

Nothing. The front desk had no clue what was going in. The hotel had been cited several hundred misdemeanors by health and safety and none of this was disclosed.

Cons:

That we are owed a refund due to unsafe facilities and have yet to receive anything. Inha e spent days sending un messages to booking.com customer service only to be told we will get back to you within 24 hours. I came to check for updates and it says chat has ben ended due to inactivity.

2026-03-19 via Nuitee
M
Marcy family_with_children us
1
It was disappointing.
Pros:

The front desk gal was extremely helpful!

Cons:

Wish we would’ve known the waterpark area was shut down prior to booking!!! Big disappointment!!!

2026-03-16 via Nuitee
M
Mitchell family_with_children au
6
Pros:

Good location

Cons:

Shower didnt work

2026-03-15 via Nuitee
D
Destaney couple us
1
Poor. Hopefully it was just a bad moment for them and they’re not always like that.
Pros:

Pool was closed because of health department. My sheets had coffee stains and some sort of small red dot looks like they may have been just stained but still. Bath looked like dirt was on it. One of the lights didn’t want. String in our room near ceiling from someone else’s party before hand.

Cons:

We stayed for the water park. Didn’t get to use it.

2026-03-11 via Nuitee
J
J family_with_children us
9
2026-03-05 via Nuitee
J
Jazmine family_with_children us
6
2026-03-04 via Nuitee
R
RACINE family_with_children us
10
We loved it
Pros:

Loved the view and the room and the hotel pool was amazing and clean and warm they took the time to clean it and made it very comfortable

Cons:

Couldn’t stay another night

2026-03-03 via Nuitee
R
Randy family_with_children us
10
Pros:

It Was a good stay had lots of fun

Cons:

The hot tub needed to be a little hotter

2026-03-03 via Nuitee
J
JayLiah couple us
10
2026-03-03 via Nuitee
:
: couple us
4
2026-03-02 via Nuitee
J
Jennifer family_with_children us
7
2026-03-02 via Nuitee
C
Crystle family_with_children us
10
2026-03-02 via Nuitee
K
K3067BXhannaht Friends getaway
2
Why was the water park open??
Pros:

Stayed here only to find out later that they are operating their waterpark with no permits. How safe is that? How safe was the water I was in? Scary that management allowed this.

2026-03-01 via Tripadvisor
R
Randy family_with_children us
7
2026-03-01 via Nuitee
N
Nikki family_with_children us
1
Pros:

Oh we loved it after we first stayed. The water pressure for the shower sucked but it is what it is.

Cons:

However. Just found out that they are operating out of code and have been for a while now. Between citations for mechanical and chemical issues I'm surprised they are even open. And the parking is ridiculous then to have to pay for it as well!

2026-02-28 via Nuitee