Holiday Inn Express Hotel & Suites Bay City by IHG

Hotels
•
Holiday Inn Express
8.9 (334 reviews)
3959 Traxler Court , Bay City , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Cons:
Noisy guests
Cleaning issues in the bathroom

Categories

Cleanliness
8.5
Mixed reviews, with reports of unclean areas like the bathroom floor and noise from rooms above.
Service
9.3
Friendly and helpful staff were consistently mentioned across reviews.
Location
9.1
Good proximity to restaurants and shopping, although concerns about safety at night.
Room Quality
8.8
Rooms are generally clean and comfortable, with some wear reported.
Amenities
8.8
Facilities like the pool and breakfast were satisfactory, despite some issues.
Value for Money
9.3
Good deals noted, enhancing overall perception of the experience.
Food and Beverage
8.3
Breakfast quality received average reviews, with some guests opting to dine elsewhere.
Overall Experience
9.1
Most guests expressed satisfaction, indicating a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:06

Property Description

Convenient Location
Located just off Interstate 75, a short drive from Bay County Civic Arena, Holiday Inn Express Hotel & Suites Bay City offers easy access to local attractions.

Modern Amenities
Enjoy the indoor pool, on-site gym, and free Wi-Fi during your stay. Each spacious room includes a flat-screen TV, work desk, coffee maker, and free local calling.

Deluxe Services
Start your day with a hot breakfast, take advantage of the business center with printer access, and explore downtown Bay City just a 10-minute drive away. Alpin Beach is also nearby for a quick getaway.

Book your stay at Holiday Inn Express Hotel & Suites Bay City for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 334 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.1
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.1
M
Michael • extended_group • us
9
2026-05-02 • via Nuitee
C
CJ • solo_traveller • us
7
Pros:

Clean, friendly staff

Cons:

Pull out couch was broken and couldn't use and beds weren't very comfortable didn't get a good night rest

2026-04-27 • via Nuitee
S
Samuel • couple • us
10
Cons:

Wish they would have had hand held shower 🚿

2026-04-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-13 • via Nuitee
M
Michael • family_with_children • us
5
2026-04-13 • via Nuitee
• solo_traveller • ca
8
2026-04-06 • via Nuitee
S
Stephen • solo_traveller • us
10
2026-03-28 • via Nuitee
T
Traci • family_with_children • us
10
Pros:

Perfect spot to accommodate family overflow for the Holidays. Easy access to the highway and a calm atmosphere.

2026-03-13 • via Nuitee
C
Carla • couple • us
1
2026-03-10 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-10 • via Nuitee
H
Heather • family_with_children • us
10
2026-03-10 • via Nuitee
A
Artes • family_with_children • us
10
Pros:

Breakfast was good and coffee was hot

Cons:

Elevator was slow.

2026-02-28 • via Nuitee
A
Amber • family_with_children • us
10
2026-02-11 • via Nuitee
D
Daniel • couple • us
9
2026-01-30 • via Nuitee
S
Shelton • couple • us
9
2026-01-23 • via Nuitee
M
Marilou • extended_group • us
10
2026-01-20 • via Nuitee
M
Micci • family_with_children • us
10
Pros:

Everything

Cons:

Everything was great

2026-01-20 • via Nuitee
N
Nichole • solo_traveller • us
9
Pros:

Comfortable beds, large room. Breakfast had a wide variety and was very inviting. There were a few cracked tile and paint scuffs, but otherwise very well taken care of.

Cons:

The elevator was a little rickety. Otherwise, nothing!

2026-01-19 • via Nuitee
S
Steve • couple • us
2
Not happy at all.
Pros:

ONLINE showed alot more than what was offered.

Cons:

We booked a very specific room based on pictures that were pictured for the hotel we thought we were staying at . The hotel room in the pictures was the only reason we booked a room for 245. We got of gotten the dame Standard king room with a jetted tub for the same price down town where we WANTED to be . But the PHOTOS showed a room that we couldn't turn down . And we were VERY disappointed. We did not get the room that we paid $245 on for my 40th birthday . If the rooms vary based on location then that definitely needs to be stated when we book the room .

2026-01-19 • via Nuitee
S
Sean • couple • us
7
Stay was good.
Cons:

Had noisy guests above us.

2026-01-19 • via Nuitee