Holiday Inn Express Hotel & Suites Bay City by IHG

Hotels
•
Holiday Inn Express
8.9 (349 reviews)
3959 Traxler Court , Bay City , us
+1 989-667-3800

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean accommodations
Cons:
Noisy guests
Cleaning issues in the bathroom

Categories

Cleanliness
8.5
Mixed reviews, with reports of unclean areas like the bathroom floor and noise from rooms above.
Service
9.3
Friendly and helpful staff were consistently mentioned across reviews.
Location
9.1
Good proximity to restaurants and shopping, although concerns about safety at night.
Room Quality
8.8
Rooms are generally clean and comfortable, with some wear reported.
Amenities
8.8
Facilities like the pool and breakfast were satisfactory, despite some issues.
Value for Money
9.3
Good deals noted, enhancing overall perception of the experience.
Food and Beverage
8.3
Breakfast quality received average reviews, with some guests opting to dine elsewhere.
Overall Experience
9.1
Most guests expressed satisfaction, indicating a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:06

Property Description

Convenient Location
Located just off Interstate 75, a short drive from Bay County Civic Arena, Holiday Inn Express Hotel & Suites Bay City offers easy access to local attractions.

Modern Amenities
Enjoy the indoor pool, on-site gym, and free Wi-Fi during your stay. Each spacious room includes a flat-screen TV, work desk, coffee maker, and free local calling.

Deluxe Services
Start your day with a hot breakfast, take advantage of the business center with printer access, and explore downtown Bay City just a 10-minute drive away. Alpin Beach is also nearby for a quick getaway.

Book your stay at Holiday Inn Express Hotel & Suites Bay City for a comfortable and convenient experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBS

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.9
Based on 349 reviews
Cleanliness: 8.5
Service: 9.3
Location: 9.1
Room Quality: 8.8
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 9.1
D
Doreen • couple • us
8
2026-08-27 • via Nuitee
W
Walter • couple • us
10
Pros:

Location. Everything was clean and staff was very friendly.

Cons:

All good

2026-08-21 • via Nuitee
R
Renae • couple • us
10
2026-08-18 • via Nuitee
A
Amy • family_with_children • us
10
2026-08-14 • via Nuitee
D
Donna • couple • us
9
Nice breakfast, very quiet, comfy beds and pillows, clean and pool water was just warm enough!
Pros:

Comfortable and clean. Pool was nice!

Cons:

You can’t use the outlet in bathroom. It’s took close to mirror. The mirror is lovely though.

2026-07-20 • via Nuitee
M
Mike • solo_traveller • us
10
2026-07-08 • via Nuitee
M
Michael • solo_traveller • ca
9
2026-06-19 • via Nuitee
M
Megan • family_with_children • us
8
2026-06-11 • via Nuitee
K
kimberly • solo_traveller • us
10
Recommend
Pros:

The hotel/room were clean. Staff were friendly. We were greeted every time we encountered a staff member while coming and going. The pool was super clean and inviting. The location is in a good area. Plenty of restaurant options around.

Cons:

Some of the pool tiles need replaced. However, it was clean

2026-06-09 • via Nuitee
T
Thomas • solo_traveller • us
4
Staff was awesome. They can’t help that the bed sucked.
Pros:

Average property

Cons:

Beds sucked way to hard
AC was hit and miss

2026-05-31 • via Nuitee
L
Lisa • couple • us
7
Pros:

Great location, good coffee and breakfast bar

Cons:

The tub didn’t drain properly. I informed the front desk. They said housekeeping would fix it, housekeeping didn’t have the correct tool.

2026-05-27 • via Nuitee
T
Tim • family_with_children • us
8
Great
Pros:

Good

2026-05-26 • via Nuitee
V
Vince • solo_traveller • us
8
Pros:

Clean room

Cons:

Pancake maker was broken
The mattress was too hard for me

2026-05-21 • via Nuitee
N
Nancy • couple • us
8
2026-05-17 • via Nuitee
A
Ariel • family_with_children • us
9
Pros:

The hotel was clean, room I chose was an excellent choice. Great size. Hotel staff were friendly.

Cons:

Nothing from the hotel stand point. Some guest were rude and racist, but overall my stay was great.

2026-05-04 • via Nuitee
M
Michael • extended_group • us
9
2026-05-02 • via Nuitee
C
CJ • solo_traveller • us
7
Pros:

Clean, friendly staff

Cons:

Pull out couch was broken and couldn't use and beds weren't very comfortable didn't get a good night rest

2026-04-27 • via Nuitee
S
Samuel • couple • us
10
Cons:

Wish they would have had hand held shower 🚿

2026-04-19 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-13 • via Nuitee
M
Michael • family_with_children • us
5
2026-04-13 • via Nuitee