Holiday Inn Express London - Epsom Downs by IHG

Hotels
Holiday Inn Express
8.5 (2288 reviews)
Langley Vale Road , Epsom , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great location
Good breakfast
Cons:
Small room size
Comfort issues with sofa bed
Breakfast quality inconsistencies

Categories

Cleanliness
8.58
Rooms were noted as clean and tidy across multiple reviews.
Service
9.05
Staff were repeatedly described as friendly, helpful, and efficient.
Location
9.09
Convenient location with easy access, especially noted by multiple reviewers.
Room Quality
8.04
Rooms were comfortable but some mentioned small size and issues with sofa beds.
Amenities
8.57
Standard amenities, good breakfast options were highlighted, though some complaints about specific items.
Value for Money
8.53
Overall value was considered good, but with some mentions of points not claimed.
Food and Beverage
7.58
Food quality was inconsistent, with some breakfast complaints noted.
Overall Experience
8.55
Most reviews reflected an enjoyable and satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:38

Property Description

Convenient Location at Epsom Downs Racecourse
Located at the picturesque Epsom Downs Racecourse, Holiday Inn Express London Epsom offers a stylish and modern stay. With free parking and Wi-Fi, the hotel provides convenience and comfort for all guests.

Comfortable and Colorful Rooms
The rooms at Holiday Inn Express London - Epsom Downs are vibrant and inviting, each equipped with a flat-screen TV and work desk. Enjoy the convenience of air conditioning and a power shower in every room, ensuring a pleasant stay for all guests.

Easy Access to Attractions
Explore nearby attractions such as Chessington World of Adventures and Wimbledon, with Central London just a short train ride away. Holiday Inn Express London Epsom Downs offers the perfect base for both leisure and business travelers.

Book your stay now at Holiday Inn Express London Epsom Downs for a memorable and convenient experience.

Important information:

The hotel does accept cash payments along with photo proof of identification which is required at check-in. If you with to pay with cash, the hotel still requires a pre-authorization on your card or a cash deposit of GBP 100. If you opt for the cash deposit, you can collect it from reception upon check-out.

Please note that the onsite parking cannot accommodate lorries or coaches and you will be denied access. The hotel can only accommodate cars.

Due to the Coronavirus (COVID-19), this property will not be accepting any cash payments until further notice.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for free when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.5
Based on 2288 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
M
Marcelina solo_traveller gb
6
2026-04-17 via Nuitee
A
Andrew family_with_children gb
9
2026-04-15 via Nuitee
L
Lexus solo_traveller gb
10
2026-04-14 via Nuitee
A
Amy couple gb
9
Cons:

No plug socket near the mirror

2026-04-13 via Nuitee
A
Alastair solo_traveller gb
9
2026-04-13 via Nuitee
S
Sheila family_with_children fr
8
2026-04-13 via Nuitee
N
nickib996 Friends getaway
10
Girls Night Out
Pros:

I enjoyed a night here whilst attending an event over the road at Epsom Racecourse. The hotel was a great location, so I could access the venue easily. A very comfortable stay ending with a wonderful breakfast.

2026-04-12 via Tripadvisor
J
juliekB1852HH Friends getaway
10
Great stay at Holiday Inn Express Epsom Downs
Pros:

Really excellent hotel. Perfect location for the racecourse.
Staff were so welcoming, kind and helpful - going the extra mile to make our stay great.
Rooms very clean, well decorated and with everything we needed.
Breakfast included was a bonus and very enjoyable.
Highly recommend and will be back

2026-04-12 via Tripadvisor
S
Sykes family_with_children gb
8
Stayed with kids one on chemotherapy reception looked as if they didn’t believe that one of my kids was ill
Pros:

Location

Cons:

Paying room deposit on arrival when I was told that everything was fully paid

2026-04-10 via Nuitee
J
Jan family_with_children gb
10
Pros:

Perfectly positioned for our needs. Excellent room and shower room. Helpful staff. Good facilities. Ate at the Rubbing Horse, which was also excellent.

Cons:

Lack of sockets to charge phones. None near the bed. Lighting not great. Bed lights too dim to read and other lights all on or none.

2026-04-10 via Nuitee
3
399kirs Family
10
Lovely stay
Pros:

Lovely hotel. Great location and staff very friendly and helpful. The customer service was exceptional and nothing was too much for the staff

2026-04-09 via Tripadvisor
J
jill couple gb
10
2026-04-09 via Nuitee
I
Isa solo_traveller gb
9
2026-04-09 via Nuitee
J
jerome family_with_children fr
10
2026-04-07 via Nuitee
G
Gina family_with_children gb
8
2026-04-07 via Nuitee
J
J3047QMbelindac Family
10
Go chat to Jeanette knowledgeable lovely lady
Pros:

Epsom ihg
Atmosphere was lovely, room very clean great , good value for money, noise level calming and a great pub opposite with lovely food, breakfast was lovely great range to choose from cooked breakfast no grease but only thing the hasbrowns weren’t crunchy and Jeanette what a lovely friendly lady she made the stay for us chatting to us about local stuff etc etc she gets a massive thank from us

2026-04-05 via Tripadvisor
R
Ryan Borg Ungaro family_with_children mt
9
Cons:

Staff are amazing and helpful

2026-04-05 via Nuitee
N
Nick couple gb
10
Stayed 4-5 times, always great
Pros:

Great place, lovely staff

Cons:

Clean, great breakfast

2026-04-05 via Nuitee
C
Clive couple gb
10
Ideal hotel for our needs. Great location, comfortable beds, clean, welcoming staff.
Pros:

Excellent range available well cooked but never hot, especially when served on cold plates. Warm plates rarely available.

Cons:

Warm plates would help keep cooked food hotter.

2026-04-04 via Nuitee
D
Deborah family_with_children gb
9
Friendly, accommodating and wonderful staff
Pros:

The staff were amazing and also really understanding of my two sons who both have SEN needs. Staff could not have accommodated us enough providing extra duvet and utensils so we could eat in our room. Provided information about local restaurants. Breakfast was good and suited all. Before it opened a staff member allowed me to get a coffee so I didn't wake my children sleeping in the room.

Cons:

The bed could have been more comfortable and that me being a bit fussy.

2026-04-04 via Nuitee