CasaSur Recoleta

Hotels
9 (485 reviews)
Av. Callao 1823 , Buenos Aires , ar

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Location

Guest Reviews

9
Based on 485 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
F
Fernanda couple br
10
2026-08-28 via Nuitee
C
Carlos solo_traveller uy
9
Pros:

La amplitud de la habitación

Cons:

La elegante luminaria sobre la mesa de luz no da suficiente luz para leer cómodamente. La griferia de la ducha es difícil para regular la temperatura del agua.

2026-08-26 via Nuitee
V
Viviana couple pr
10
2026-08-25 via Nuitee
S
sahar solo_traveller il
10
2026-08-17 via Nuitee
A
ALVARO family_with_children cl
9
2026-08-16 via Nuitee
J
Jessica solo_traveller ie
10
Brilliant staff and great location!
Pros:

Excellent stay, wonderful staff and brilliant facilities. The hotel organised great activities and assisted with the planning of external excursions also. Could not recommend this hotel enough!

2026-08-15 via Nuitee
D
Doris solo_traveller fr
10
2026-08-13 via Nuitee
D
Dolores María couple es
8
Pros:

Me gustó mucho el servicio de todo el personal y la ubicación/

Cons:

El agua caliente tarda mucho en regularse y salir, el edredón no abriga nada.

2026-08-13 via Nuitee
B
Bruno couple br
8
Muito bom, porém pode ser melhor!
Pros:

Hotel moderno, bem localizado, atendimento muito bom de toda equipe!

Cons:

Barulho de cano de água atrás da cama, cano solto e toda vez que passava água bate na parede e faz muito barulho.

Toalha ruim.

2026-08-12 via Nuitee
M
Márcia couple br
9
2026-08-12 via Nuitee
L
Lucas family_with_children br
8
Boa
Pros:

Funcionários muito educados e simpáticos. Café da manhã bom!

Cons:

Quarto espaçoso, mas mal aproveitado. Móveis grandes, dificultado a circulação. Banho razoável, pouca pressão e água.

2026-08-11 via Nuitee
A
Arturo couple ar
10
Mi casa en la ciudad
Pros:

Todo

Cons:

Nada

2026-08-10 via Nuitee
E
Estela couple uy
10
Excelente atención, ubicación y súper limpio
Pros:

La atención del personal

Cons:

Estuvo todo bien

2026-07-25 via Nuitee
M
Milman solo_traveller il
10
2026-07-25 via Nuitee
M
maria victoria couple uy
10
Volveré
Pros:

Ubicación, instalaciones desayuno y personal

Cons:

Nada

2026-07-23 via Nuitee
J
Juan pablo couple ar
10
Pros:

Todo el servicio

2026-07-23 via Nuitee
V
Veronica couple ar
10
2026-07-23 via Nuitee
J
joao vitor solo_traveller br
10
2026-07-22 via Nuitee
J
joao vitor solo_traveller br
10
Pros:

Perfect location and very comfortable room.

2026-07-22 via Nuitee
J
joao vitor couple br
10
2026-07-22 via Nuitee