CasaSur Recoleta

Hotels
9 (379 reviews)
Av. Callao 1823 , Buenos Aires , ar

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 379 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
T
Timothy • couple • us
10
This was one of the BEST hotels we have ever had the pleasure in staying. Staff were the most efficient and sincere indi
Pros:

Location

2026-01-28 • via Nuitee
K
Katerine • couple • co
10
Un lugar céntrico y su personal, demasiado amable
Pros:

Su ubicación es muy buena para recorrer Buenos Aires

2026-01-28 • via Nuitee
T
teresita • extended_group • cl
6
regular
Pros:

desayuno bueno
ubicacion buena

Cons:

baño se tapaba al ducharse y muy mal olor

2026-01-19 • via Nuitee
C
Claudio • couple • cl
9
Increíble experiencia
Pros:

La atención y las instalaciones

Cons:

Muy chica la habitación

2026-01-19 • via Nuitee
T
Tomas • couple • ar
10
2026-01-19 • via Nuitee
R
Roberto • family_with_children • ar
8
2026-01-17 • via Nuitee
A
Andrew • couple • au
5
Great location staff are great. Rooms and bathrooms need some work.
Pros:

Breakfast was great. Good selection

Cons:

The rooms need a refurbishment. Bathrooms look a bit tired. Example the shower head is old and sprays very unevenly. (clean or just old)

2026-01-15 • via Nuitee
J
Julie • couple • au
8
Great suite in a great location
Pros:

The location was excellent and easy walking to many locations. The suite was a good size and nice and clean. The breakfast had good offerings.

Cons:

Charged for Nespresso capsules which we didn’t know as don’t look at mini bar prices.

2026-01-11 • via Nuitee
R
Rita • couple • sg
8
2026-01-11 • via Nuitee
J
Jose antonio • family_with_children • es
3
Un precio de 5 estrellas para una calidad de 3 en el mejor de los casos
Pros:

La ubicación.
El personal de recepción fue fantástico y trato de solucionar todos nuestros problemas dentro de sus posibilidades

Cons:

No nos informaron de que había habitaciones reformadas y otras que no. Nos hicieron un upgrade a una habitación antigua.
El desayuno era escaso en cantidad y calidad y el espacio sumamente reducido.

2026-01-10 • via Nuitee
U
Utpal • couple • us
7
2026-01-06 • via Nuitee
M
Maria • family_with_children • us
9
2026-01-05 • via Nuitee
S
stefano • extended_group • it
9
2026-01-04 • via Nuitee
D
Domingo • couple • cl
7
2026-01-03 • via Nuitee
M
Matteo • couple • gb
3
Some improvements are required asap
Pros:

Location and the reception team , good to see always someone there

Cons:

It’s falling apart and needs refurbishing works asap

2025-12-30 • via Nuitee
C
Cecilia • couple • ar
7
No volvería
Pros:

La propiedad es linda. No tiene para nada relación calidad-precio .

Cons:

Que no tenga ni estacionamiento ni parking . Cuando estábamos llegando había un empleado en la puerta y cuando me vio estacionar se metió para adentro

2025-12-29 • via Nuitee
A
Ana • extended_group • es
10
2025-12-22 • via Nuitee
P
PARTEARROYO • couple • mx
10
2025-12-17 • via Nuitee
R
Rose • couple • uy
7
Me esperaba más
Pros:

La ubicación

Cons:

Tiene problemas de mantenimiento general.

2025-12-16 • via Nuitee
D
David • solo_traveller • au
8
2025-12-15 • via Nuitee