CasaSur Recoleta

Hotels
9 (456 reviews)
Av. Callao 1823 , Buenos Aires , ar

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 456 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
E
Edjany • couple • br
8
Hotel Boutique de bom custo benefício.
Pros:

Tamanho do quarto. Quarto bem grande, com dois banheiros.

Cons:

Os chuveiros por vezes não aquecia.

2026-07-09 • via Nuitee
S
Silvana • couple • cl
9
Muy buena experencia, personal muy amable.
Pros:

Muy lindo hotel, super limpio, cómodo, el personal muy amable.

Cons:

Mejoraría el desayuno, la aislación de ruido en la habitación y el wifi.

2026-07-07 • via Nuitee
G
Gabriela • couple • ar
10
Lo recomiendo
Pros:

Personal muy atento, hermosas instalaciones, muy buena ubicación.

2026-07-07 • via Nuitee
L
Lucas Artaza • solo_traveller • cl
8
2026-07-07 • via Nuitee
F
Francisco • family_with_children • cl
5
2026-07-05 • via Nuitee
F
Francisco • couple • cl
10
Espectacular
Pros:

Limpio bien ubicado excelente atención

Cons:

El agua caliente de la ducha demora
5 minutos en calentarse

2026-07-04 • via Nuitee
P
Paula • solo_traveller • cl
8
Precioso hotel, en un lugar muy seguro y cerca de todo.
Pros:

La dirección ducha e instalaciones. Hotel muy bonito y acogedor. Rico desayuno y personal muy atento.

Cons:

El aire acondicionado sonaba y era molesto por la noche. Solo eso todo lo demás perfecto.

2026-07-04 • via Nuitee
M
Milagros • couple • ar
9
Muy lindo y muy amables en la atención
Pros:

Muy linda la habitación y el
Baño, la atención del front desk y el personal del desayuno muy amables.

Cons:

solo un poco ruidoso por la calle y algún artefacto que hacía ruido cada tanto dentro de la habitación pero no pudimos identificarlo

2026-07-03 • via Nuitee
L
Luis • solo_traveller • cl
10
2026-07-01 • via Nuitee
M
Marina • family_with_children • gr
7
2026-07-01 • via Nuitee
R
Ramon • couple • ar
6
2026-06-30 • via Nuitee
E
Eustache Jean • couple • br
1
experiencia pessima
Cons:

Primeiro que eles não avisaram que estava tendo uma reforma gigante nos primeiros andares do Hotel, muito barulho de marreta quando entramos em um quarto literalmente do lado.
Pedimos para mudar e nos colocaram em um quarto que não tinha água quente . Falavam que arrumavam e nada acontecia! Até que pedi para mudar novamente.
O hotel é bom mas fomos enganados algumas vezes.

2026-06-29 • via Nuitee
S
Santiago • solo_traveller • co
9
2026-06-29 • via Nuitee
D
Daniela • solo_traveller • ar
10
Pros:

La habitación muy cómoda

2026-06-28 • via Nuitee
R
rafael • couple • cl
10
Volvere siempre a ese Hotel
Pros:

Hotel muy bien, gran diseno en las habitaciones con exelentes banos, ubiacion inmejorable para salir a caminar, el personal muy amable y buen precio calidad. lo recomiendo

Cons:

el wc teniaun ruido molesto en la Noche nada grave.

2026-06-24 • via Nuitee
J
Jonathan • couple • cl
7
2026-06-23 • via Nuitee
M
Maria Paula • extended_group • br
10
2026-06-23 • via Nuitee
J
jessica carla de almeida • extended_group • br
10
2026-06-22 • via Nuitee
S
Silvana • family_with_children • uy
9
Placentera
Pros:

Tener cafetera con degustación de café de cortesia y alguna atención sorpresa todos los días al regresar a nuestra habitaución.
El desayuno muy bueno y variado, contaba con opciones sin gluten, lo cual para mi es muy importante.

Cons:

Sería bueno incorporar en el desayuno opciones además de las opciones sin gluten también alguna combinación sin lactosa también.

2026-06-22 • via Nuitee
A
Anthony • solo_traveller • ch
8
2026-06-21 • via Nuitee