CasaSur Recoleta

Hotels
9 (402 reviews)
Av. Callao 1823 , Buenos Aires , ar

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Air conditioning
Restaurant
Room service
Lift / Elevator
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Attentive staff
Cons:
Poor cleanliness
Issues with hot water

Categories

Cleanliness
8.44
Several mentions of dated facilities and maintenance issues suggest poor cleanliness.
Service
9.99
Staff were noted as very attentive and friendly.
Location
10
The location received high praise across multiple reviews.
Room Quality
7.9
Issues with room darkness and size were highlighted.
Amenities
8.93
While some amenities were praised, the gym accessibility was criticized.
Value for Money
7.89
Lack of hot water and old towels make the price questionable for some guests.
Food and Beverage
8.94
Breakfast received mixed reviews with suggestions for improvement.
Overall Experience
9.93
Despite several issues, the overall stay was rated positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:17

Property Description

Charming Boutique Hotel in Recoleta District
The CasaSur Recoleta is a charming boutique hotel located in the heart of Buenos Aires, offering a stylish and elegant retreat next to popular attractions such as the Recoleta Cemetery and the Alvear Palace.

Luxurious Amenities and Dining
Step into a world of luxury with stylish furnishings, Neoclassic décor, and a luxurious spa. Indulge in a delicious breakfast spread each morning, followed by regional and international dishes at the hotel restaurant. Unwind at the lobby bar with a selection of teas, homemade pastries, tapas, and Argentinean wines.

Exceptional Service
Experience exceptional hospitality with the accommodating staff at CasaSur Recoleta, dedicated to making your stay memorable and ensuring you feel right at home in Buenos Aires.

Book your stay at CasaSur Recoleta for a truly unforgettable experience in Buenos Aires.

Important information:

Guests are required to show a credit card and a photo identification (the latter, per guest) upon check-in.
Please note the based on local tax laws, all Argentinian citizens and resident foreigners must pay an additional fee (VAT) of 21%. Only foreigners who pay with a foreign credit card, debit card or via bank transfer are exempt from this 21% additional fee (VAT) in accommodations and breakfast when presenting a foreign passport or a foreign ID along with a supporting document handed by the national migrations authority, if applicable.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EZE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 17 years old stay for US$72.60 per person per night when using an existing bed.
    Children up to and including 16 years old stay for US$72.60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 402 reviews
Cleanliness: 8.44
Service: 9.99
Location: 10
Room Quality: 7.9
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.94
Overall Experience: 9.93
P
Paz Ugarte • couple • cl
10
Agradable y personalizada
Pros:

Me gusto mucho la ubicación, los servicios, la limpieza. Atención del personal. Gracias especiales al jefe de recepción Martin Pedicino! Resolvió todos mis requerimientos de manera amable y agil. Excelente atención.

Cons:

Nada

2026-04-23 • via Nuitee
J
josearon • solo_traveller • ar
10
Un agradable fin de semana en BsAs
Pros:

La ubicación, trato amable del.personal y sobre todo que los toma corrientes tienen entrada universal, ya no se necesita usar un adaptador para los que no vivimos en la Argentina.

Cons:

Lo que no me agrado es que el cafe que te ponen en la habitación tuviese un costo.

2026-04-21 • via Nuitee
O
Omar • family_with_children • ar
10
espectacular atencion, ubicacion privilegiada, instalaciones de primera.
Pros:

Personal sumamente amable y muy profesional. Ubicacion privilegiada, las instalaciones muy buenas. Totalmente recomendable.

2026-04-21 • via Nuitee
M
Marcela • couple • ar
9
2026-04-20 • via Nuitee
J
JORGE • solo_traveller • uy
9
Pros:

Ubicación habitaciones amplias y confortables

2026-04-19 • via Nuitee
C
Clarisa • solo_traveller • ar
8
Pros:

La habitación era cómoda y estaba muy bien equipada. La ducha salia excelente. El desayuno fue super completo y la atención del personal siempre muy atenta a servirte lo que necesites.

Cons:

La señal del wifi para trabajar era un poco débil, para estar en llamada se entrecortaba bastante.

2026-04-18 • via Nuitee
P
Patricia • family_with_children • es
9
un hotel con gente súper amable y con una ubicación inmejorable
Pros:

la ubicación del hotel es maravillosa y todo el personal del hotel es fantástico. Muy amables y con gestión eficiente y rápida. me encantó! año que viene vuelvo!!!!

Cons:

podría tener un menú más completo de comida aunque está muy bien.

2026-04-13 • via Nuitee
G
George Carras • couple • cl
8
2026-04-09 • via Nuitee
L
Luiz Guilherme • couple • br
10
Adorei o local. Hotel pequeno e confortavel, com sfatt atencioso e ótima licalizaçao
Pros:

O staff e muito atencioso e disponível e o quarto excelente

Cons:

Nada

2026-04-06 • via Nuitee
G
Gajardo Astudillo • couple • cl
6
Excelente ubicación y atención del personal, sin embargo, el desayuno pobre.
Pros:

La ubicación es lo que más me gustó.

Cons:

El desayuno muy básico y pobre.

2026-04-04 • via Nuitee
P
paula • couple • za
5
The room was very noisy, on the street. the room was very small , had to pay for coffee in the room… very disappointing
Pros:

staff were friendly

Cons:

very noisy
tiny room

2026-03-27 • via Nuitee
C
Claire • couple • gb
9
Great
Pros:

Location excellent

Cons:

Mini bar and towels didn’t get the same refill daily

2026-03-26 • via Nuitee
S
Sarah • couple • us
7
Pros:

Great location & friendly staff! The breakfast buffet is also very good - I feel like these hotels are a bit hit or miss. Overall, very good stay if you just need a home base but don't expect to spend a lot of time in your room.

Cons:

Rooms are definitely on the small side & feel cluttered with two suitcases in them. It's not a 5-star hotel, so I would just say don't expect that. It's very serviceable with a good location. Perfectly comfortable & clean.

2026-03-24 • via Nuitee
F
Francisco • couple • cl
8
Muy buena ubicacion
Pros:

La Ubicacion y el desayuno

Cons:

La habitacion era un poco chica , para hoteles de este valor , la cama no tenia plumon no frazada , lo cual fue un poco incomodo la primera noche , el hotel no tenia cochera.

2026-03-20 • via Nuitee
D
diego • family_with_children • ar
7
2026-03-19 • via Nuitee
M
Maria Beatriz • couple • bo
9
2026-03-17 • via Nuitee
D
Dirceu • couple • br
9
2026-03-16 • via Nuitee
P
Priscila • couple • br
9
2026-03-10 • via Nuitee
R
Ronen • couple • il
9
2026-02-27 • via Nuitee
G
Guillermo • family_with_children • cl
9
2026-02-26 • via Nuitee