Hilton Garden Inn Palm Beach Gardens

Hotels
•
Hilton Garden Inn
9 (436 reviews)
3505 Kyoto Gardens Drive , Palm Beach Gardens , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Attentive staff
Great location
Delicious food
Cons:
Missing items from room
Lack of business center

Categories

Cleanliness
8.39
The accommodations are first class; very clean and neat, but some concerns about missing items.
Service
9.36
Staff including Sudhir, Mel, and others are noted for being attentive, kind, and personable.
Location
9.4
Loved the location with scenic walking paths and proximity to restaurants and shopping areas.
Room Quality
8.35
Some issues with amenities in the room such as missing a lamp and the absence of a business center.
Amenities
8.88
General offerings are satisfactory, though the lack of a business center noted.
Value for Money
8.84
Overall experience suggests good value, though specific comparisons weren't mentioned.
Food and Beverage
9.39
Food is delicious, and customer service in the restaurant is exceptional.
Overall Experience
9.36
Despite minor issues, guests reflect a strong desire to return, highlighting good overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:02

Property Description

Convenient Location
Situated between The Gardens Mall and Downtown at the Gardens, our hotel is just a stone's throw away from John Macarthur Beach State Park, offering the perfect blend of city life and natural beauty.

Modern Amenities
Enjoy free WiFi, flat-screen TVs with Pay-Per-View channels, a work desk, and a coffee machine in our well-equipped rooms. Indulge in room service for a truly relaxing stay.

Relaxation and Dining
Unwind by the outdoor pool or keep up with your workout routine at our 24-hour gym. The Great American Grill serves delicious meals with a view of the lake, while our lounge offers refreshing drinks. Don't forget to visit the Pavilion Pantry for snacks any time of the day.

Book your stay at Hilton Garden Inn Palm Beach Gardens for a perfect blend of comfort and convenience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBI

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 436 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 9.39
Overall Experience: 9.36
P
PH2006 • Couples • Santiago, Santiago Metropolitan Region
6
In need of a renovation.
Pros:

This hotel is in a very good location. Near a very nice shopping mall, and adequate to visit (you need a car) the Palm Beach area. The lobby is very nice, but the rooms look as if they had a renovation years ago, and that renovation is outdated. No safe in the room! The doors of the rooms look old and in our room the doors edges had many chips and begged for repair. We arrived around 6 PM and our room wasn't ready, so we had to wait for half an hour. Self parking is nice and there is plenty of space. You can walk to restaurants across the small lake, which is nice. There is a restaurant in the lobby. We had breakfast there, but we have seen better breakfasts. Housekeeping had some issues. Cleaning seemed to be very superficial and one day I found my pajamas on the floor of the room! All in all we had a decent stay, but left feeling that we overpaid for this hotel that pretends to be much more than what it is nowadays.
Cierra was very nice and helpful and was able to get a little compensation for our wait upon check in.
If we go again to that area we'll look for other options.

2026-02-21 • via Tripadvisor
L
locals2020 • Family
10
Great service at Palm Beach Hilton
Pros:

An amazing trip to Palm Beach for our first time! It was accentuated by the wonderful service from Matthew, Lia, and Ciera at the Hilton Garden Inn. Our daughter's birthday was this weekend, and they make her a cute little birthday package with balloons that she loved! The accomodations and food and bar service were great. Facilities were clean, modern and in good shape. We will definitely consider returning if we are in Palm Beach again.

2026-02-20 • via Tripadvisor
T
TUOMO • extended_group • fi
10
2026-01-28 • via Nuitee
S
Sharley • couple • us
10
2026-01-27 • via Nuitee
L
LUIS HUMBERTO • family_with_children • co
5
REGULAR
Cons:

1-No tener en recepcion alguien que hable español
2-No tener en la habitacion caja de Seguridad algo vital para nosotros, no es lo mismo que este en recepcion. Hasta el hotel mas sencillo generalmente la tiene.

2026-01-19 • via Nuitee
B
Britney • couple • us
10
2026-01-18 • via Nuitee
M
MARCOS • solo_traveller • br
10
Muito boa!!!!
Pros:

Localização excelente, perto do shopping e de supermercados.

Cons:

Nada a dizer.

2026-01-18 • via Nuitee
C
Clara • couple • us
10
Pros:

Todo huele rico todo muy cómodo ♥️

Cons:

Todo huele rico todo muy cómodo ♥️

2026-01-15 • via Nuitee
L
Leslie • solo_traveller • us
8
Great location, clean, helpful staff.
Pros:

Good room, comfy bed, nicely decorated. Clean, great location.

Cons:

Scratchy, stiff bath towels!

2026-01-15 • via Nuitee
B
Beverly • couple • us
9
2026-01-13 • via Nuitee
D
David • couple • us
8
Super pleasant and convenient stay
Pros:

It was close to my family and the location nice on the lake and an easy walk to the village, which had surprisingly good nightlife. Staff was also super kind and made sure I had everything we needed

Cons:

The AC was a loud unit by the window was quite loud. Wasn’t a big deal but would have assumed they would have central air

2026-01-06 • via Nuitee
K
kimpK5284WW • Business
10
Excellent
Pros:

Cierra, Lia, Jade, and Matt are incredible. I travel monthly and I am always treated like family when I return. The accommodations are first class; very clean and neat. The staff in the restaurant is always welcoming and the food is delicious. Scott has actually come into the lobby from the restaurant to welcome me back. The scenic walking path around the lake is so beautiful and conveniently close to a variety of restaurants and shopping areas. I would not stay any place else in Palm Beach Gardens.

2026-01-03 • via Tripadvisor
B
BackPacker444181 • Solo travel
10
Great
Pros:

Mel, the assistant manager, helped me during my stay. I had several requests. She served me dinner in the restaurant and was very attentive. I had a rough day and she cheered me up. Thank you Mel. The rest of the staff have been great too 🙂

2026-01-02 • via Tripadvisor
J
Julie • family_with_children • us
7
2025-12-26 • via Nuitee
L
Logan • couple • us
9
2025-12-18 • via Nuitee
U
U3730HPjamesm • Business
10
Satisfied guest.
Pros:

Sudhir was very attentive & quick with the service. Did have to wait long for anything. I appreciate that kind of service.

2025-12-17 • via Tripadvisor
V
Vallynn • couple • us
8
It was a pleasant experience.
Pros:

I love the location.

Cons:

The cleaning staff threw out my exfoliating sponge and hanger.

2025-12-15 • via Nuitee
P
Passenger11225196587 • Solo travel
10
Sudhir was great!
Pros:

Great stay. Was staying for work…Sudhir at the restaurant was attentive, kind and courteous. Had incredible pancakes both times. Looking forward to coming back!

2025-12-12 • via Tripadvisor
G
gpalafox • Family • El Arco, Valle de Bravo, Central Mexico and Gulf Coast
10
Front desk
Pros:

Mathew and Lia were wonderful, very helpful and kind. Others at front desk were kind as well but not as resourceful as mat and Lia.

2025-12-11 • via Tripadvisor
S
Sargent • couple • us
10
2025-12-10 • via Nuitee