Quality Inn & Suites Capitola By the Sea

Hotels
•
Quality Inn
8.1 (1126 reviews)
720 Hill Street , Capitola , US
+1 831-291-3323

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Noisy heater and shower
Limited breakfast options
Bathroom maintenance issues

Categories

Cleanliness
7.94
Generally clean with some reports of maintenance issues.
Service
8.41
Staff were friendly and went above and beyond.
Location
8.76
Conveniently located near restaurants and freeway.
Room Quality
8.1
Rooms were spacious and modern, but some issues with noise and firmness.
Amenities
7.83
Basic amenities with suggestions for improvement, particularly breakfast.
Value for Money
7.89
Good value for the price, though breakfast quality could be enhanced.
Food and Beverage
7.44
Breakfast options were limited and lacking quality.
Overall Experience
8.41
Overall enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:24

Property Description

Convenient Location near Capitola Beach and Village
Located just a short 10 minutes' walk from the picturesque Capitola beach and village, Quality Inn & Suites Capitola offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms with Essential Amenities
Each room at Quality Inn & Suites Capitola features a flat-screen cable TV, balcony, microwave, compact fridge, ironing facilities, and a hairdryer, ensuring a comfortable and pleasant stay for every guest.

Relaxing Outdoor Pool and Useful Guest Services
Guests can unwind and enjoy the California sun at the seasonal outdoor swimming pool or take advantage of the guest launderette. With nearby attractions like Santa Cruz Beach Boardwalk and Cabrillo College, your stay promises both relaxation and exploration.

Book your stay at Quality Inn & Suites Capitola now for a memorable experience by the beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Outdoor season heated pool open May to October 9:00 to 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 1126 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.76
Room Quality: 8.1
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
C
Candice • solo_traveller • us
10
Quite,clean and safe
2026-10-12 • via Nuitee
B
Brian • couple • us
8
Clean, quiet & comfortable, but skip the breakfast.
Pros:

Spacious room, clean, quiet, comfortable bed with very soft linens. Good value.

Cons:

No body wash in shower, and the free continental “breakfast” was the most pathetic we’ve ever had in terms of quality and number of options.

2026-10-10 • via Nuitee
M
Mc Neela • couple • ie
6
2026-10-08 • via Nuitee
A
Anthony • extended_group • us
7
the rooms were very quiet, however, I requested the light be turned off on the patio and it was not.
Pros:

Room Carpet needs cleaning. Breakfast needs more protein. the staff in the breakfast room was very helpful

Cons:

having to ask for more towels and toilet paper.

2026-10-07 • via Nuitee
J
Jake • couple • us
10
2026-09-18 • via Nuitee
E
Ellis • couple • us
10
2026-09-18 • via Nuitee
S
Sally • extended_group • us
8
2026-09-17 • via Nuitee
M
Monica • extended_group • us
10
2026-09-15 • via Nuitee
S
Sylvia • solo_traveller • us
10
2026-09-15 • via Nuitee
C
Carol • couple • us
9
2026-09-15 • via Nuitee
P
PETER • couple • us
7
Cons:

Condo units not locked out at night, any outsider has access to the room corridors 24/7

2026-09-14 • via Nuitee
L
Lillian • couple • us
10
2026-09-11 • via Nuitee
P
Plant • couple • us
8
2026-09-11 • via Nuitee
P
Patricia • couple • us
8
Very nice staff but not the best tv or refrigerator… needed updated appliances
Pros:

The staff was very nice

Cons:

The tv kept glitching a the refrigerator was very loud all night and the AC unit smelled like mildew.

2026-09-09 • via Nuitee
L
Lucy • couple • us
10
Great hotel to stay , breakfast was awesome also.
Pros:

Location and desk manager was very friendly

2026-09-09 • via Nuitee
V
Venancio • couple • us
9
It’s quit and relaxing.
2026-09-08 • via Nuitee
B
Beach • extended_group • us
9
2026-09-08 • via Nuitee
A
Andre • solo_traveller • co
6
Pros:

Realmente no me gusto

Cons:

Me caí en el baño, el piso estaba resbaloso, no habia algo en la tina para no deslizarse y me golpee bastante fuerte todo el cuerpo

El desayuno que ofrecen es bastante sencillo

Realmente no volvería ni recomendaría este hotel

Gracias

2026-09-07 • via Nuitee
K
Karen • couple • us
10
Pros:

The facility was comfortable and clean. It was close to town and was easy to access good restaurants.

Cons:

We don’t have sny

2026-09-01 • via Nuitee
R
Ramirez • solo_traveller • us
9
Pros:

Everything was great!

Cons:

To short of a stay

2026-09-01 • via Nuitee