Quality Inn & Suites Capitola By the Sea

Hotels
•
Quality Inn
8.1 (935 reviews)
720 Hill Street , Capitola , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Fax/photocopying
Non-smoking throughout
Heated pool
CCTV outside property
Free wired internet
Access to nearby outdoor pool
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Convenient location
Cons:
Noisy heater and shower
Limited breakfast options
Bathroom maintenance issues

Categories

Cleanliness
7.94
Generally clean with some reports of maintenance issues.
Service
8.41
Staff were friendly and went above and beyond.
Location
8.76
Conveniently located near restaurants and freeway.
Room Quality
8.1
Rooms were spacious and modern, but some issues with noise and firmness.
Amenities
7.83
Basic amenities with suggestions for improvement, particularly breakfast.
Value for Money
7.89
Good value for the price, though breakfast quality could be enhanced.
Food and Beverage
7.44
Breakfast options were limited and lacking quality.
Overall Experience
8.41
Overall enjoyable stay with some minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 00:24

Property Description

Convenient Location near Capitola Beach and Village
Located just a short 10 minutes' walk from the picturesque Capitola beach and village, Quality Inn & Suites Capitola offers a perfect blend of comfort and convenience for your stay.

Comfortable Rooms with Essential Amenities
Each room at Quality Inn & Suites Capitola features a flat-screen cable TV, balcony, microwave, compact fridge, ironing facilities, and a hairdryer, ensuring a comfortable and pleasant stay for every guest.

Relaxing Outdoor Pool and Useful Guest Services
Guests can unwind and enjoy the California sun at the seasonal outdoor swimming pool or take advantage of the guest launderette. With nearby attractions like Santa Cruz Beach Boardwalk and Cabrillo College, your stay promises both relaxation and exploration.

Book your stay at Quality Inn & Suites Capitola now for a memorable experience by the beach.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Outdoor season heated pool open May to October 9:00 to 21:00.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 1 and older are allowed.
    Children from 1 year old to 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 935 reviews
Cleanliness: 7.94
Service: 8.41
Location: 8.76
Room Quality: 8.1
Amenities: 7.83
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 8.41
A
Amal • couple • us
10
Overall it was great stay, staff were very nice and welcoming specially the lady who checked us in
Pros:

It’s nice and clean, much space in the room

Cons:

Breakfast needs little more variety

2026-03-13 • via Nuitee
M
Masako • couple • us
10
2026-03-11 • via Nuitee
A
Arlene • family_with_children • us
10
Pros:

Quiet and tucked away. Safe area

Cons:

Nothing

2026-03-09 • via Nuitee
S
Sherri • family_with_children • us
9
Very pleasant.
Pros:

Comfortable, clean rooms.

Cons:

Breakfast choices were a little limited, but still good.

2026-03-09 • via Nuitee
V
Vivian • couple • us
9
Quality stay. Nice staff and spacious room.
Pros:

Nice staff. Quiet location. East parking. Spacious room and bathroom.

Cons:

No elevator.

2026-03-09 • via Nuitee
B
Bonney • family_with_children • us
9
2026-03-08 • via Nuitee
B
Bonney • family_with_children • us
9
2026-03-08 • via Nuitee
R
Ronald • family_with_children • us
8
Pros:

Exceptional Staff*

Cons:

The grounds have really intense outdoor lights

2026-03-08 • via Nuitee
B
Bonney • family_with_children • us
9
2026-03-08 • via Nuitee
C
CLIFF • couple • us
7
2026-03-05 • via Nuitee
D
Douglas • solo_traveller • us
6
2026-03-03 • via Nuitee
L
Lindsey • solo_traveller • us
9
Very pleasant stay in Capitola!
Pros:

Excellent reception staff. The lady that checked me in was polite and personable. Clean room with a very nice bed. Breakfast was ok. Coffee was good!

Cons:

TV is a little small, and hard to see what the channels were from watching from the bed. Not a big deal

2026-03-03 • via Nuitee
M
Madeline • family_with_children • us
10
2026-03-02 • via Nuitee
R
Ratheesh • solo_traveller • us
7
Pros:

Good breakfast.
Great location
Nice staff
Plenty parking spots
Good WiFi

Cons:

No elevator to second floor.

2026-03-02 • via Nuitee
M
Maxion • couple • us
6
2026-03-02 • via Nuitee
C
Celia • couple • us
10
Great place to stay!
Pros:

Great location to have a nice stay but still close enough to restaurants and shops.

Cons:

Staff was friendly and the room was clean!

2026-02-24 • via Nuitee
R
Renee • couple • us
10
Capitola Quality Inn is my favorite place to escape to!
Pros:

We love this getaway because of where it’s at is so peaceful and lovely. The beds are amazingly comfortable and pillows are perfect! We’ve always had great stays here.

Cons:

I forgot to let front desk know our toilet flusher was broken. I’m sure we would have been moved to another room if I had requested that.

2026-02-24 • via Nuitee
H
Hector A. • extended_group • us
9
Me gustó mucho por la aria
Pros:

Muy bueno

2026-02-14 • via Nuitee
R
roberta • couple • us
9
2026-02-14 • via Nuitee
L
Laura • couple • us
10
Relax al máximo!!!
Pros:

Limpio, buena ubicación muy cerca de la playa, muy buen clima en enero, no estaba haciendo viento !!excelente precio. Buena comida ( desayuno continental) muy amable el personal
👍

2026-02-13 • via Nuitee