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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Express check-out
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Electric car charging station
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Health club
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Free WiFi
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24-hour front desk
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Terrace
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Steam room
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Elevator
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Fitness facilities
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ATM/banking
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Hiking/biking trails nearby
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Breakfast available (surcharge)
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Library
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Health club
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Safe-deposit box at front desk
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Free newspapers in lobby
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Express check-out
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Full-service spa
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Smoke-free property
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Wedding services
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Express check-in
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Ecotours nearby
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Tours/ticket assistance
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Free wired internet
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Assistive listening devices available
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Airport transportation - pickup (surcharge)
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Pool sun loungers
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Electric car charging station
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Ballroom
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Banquet hall
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Reception hall
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Wheelchair-accessible on-site restaurant
Review Highlights
Categories
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Property Description
Discover an oasis of luxury at Shangri-La Vancouver, where modern elegance meets comfort in the heart of the city.
Relaxation and Wellness
Unwind at our full-service spa, indulging in rejuvenating massages, body treatments, and luxurious facials. For fitness enthusiasts, our modern health club, outdoor pool, and inviting hot tub await your enjoyment.
Gourmet Dining Experience
Savor the exquisite flavors of Fusion cuisine at Carlino, our on-site restaurant with a chic bar/lounge. Enjoy the convenience of 24-hour room service, or indulge in a delicious cooked-to-order breakfast daily.
Convenient Amenities
Stay connected with complimentary wired and wireless internet access throughout the hotel. Our business center and express check-in ensure all your needs are catered for, while the shuttle service from the airport adds a layer of convenience to your stay.
Book your stay at Shangri-La Vancouver today for an unforgettable experience!
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Parking height restrictions apply.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
Property Policies
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Pets
Only dogs and cats are allowed
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Green Key Global
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Pets
Pet max weight (per pet) in kg is 27
Property policies
-
Pets
Only dogs and cats are allowed
-
Pets
Service animals are exempt from fees/restrictions
-
Check-in & Check-out
Contactless check-out is available
-
Sustainability Certifications
Green Key Global
-
Pets
Pet max weight (per pet) in kg is 27
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General
Cashless transactions are available
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Pets
Pets allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
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Pets
Pet max weight (per pet) in lb is 60
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Pets
Maximum number of pets per room 1
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Pets
Service animals are allowed
Location
Guest Reviews
Lovely room, fantastic attention to detail and really lovely staff. Thoroughly enjoyed our 3 days . Thank you
Liked the Asian paintings at the property in particular.
Run don't walk to the Hyatt Downtown Vancouver (formerly Shangri-La). Best concierge ever, world-class service. Food and in-room dining are great. Turndown service is amazing. The staff were incredible and had attention to detail like I've not seen in any other 5-star establishment. The interiors of the hotel are so chic and beautiful. I could not highly recommend enough. I will definitely be staying here again.
The beds are not as comfortable as they were in the past. Maybe new ones are coming soon?
The staff was helpful and very polite
Winderful room, location and staff!
Our stay was perfect.
Amazing service the whole time
Great location, great service and super clean.
Located in the financial hub of Vancouver, the Hyatt Alberni is convenient for the shops and restaurants on Robson Street and near to the cruise terminal. The junior suite that I had was spacious and well maintained. Staff were extremely helpful and friendly. Highly recommended for pre-cruise accommodation.
The hotel was very nicely funished and clean and the staff was very nice.
understaffed and felt more like an apartment complex instead of a hotel
Centre of the city located
The staff was super helpful. The place was immaculate great central area walkable lots of good restaurants and shopping around.
Perfect!
Beautiful hotel, very well located next to Sewell, Vancouver harbor. Amazing staff and service
Excellent service excellent location staff our beyond the best of the best.
We had a very pleasant stay.
Exceptional service, beautiful clean room, and quiet area! Our stay couldn’t have been better.
Housekeeping at this Hotel arrives fairly early in the morning and if you have your do not disturb but pushed during this time, they will not clean and replenish supplies crucial to your stay. I had to ask the hotel staff three times in one day to, at the very least, replenish supplies. They finally did so around 7pm with added benefit of cleaning the room as well.
Ok
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