Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Beautiful hotel
Cons:
Understaffed
Housekeeping schedule issues

Categories

Cleanliness
9.24
The hotel was very nicely furnished and clean, which reflects a high standard of cleanliness.
Service
9.71
Best concierge ever, world-class service. The staff were incredible and had attention to detail.
Location
9.75
Located in the financial hub of Vancouver, convenient for shopping and near to the cruise terminal.
Room Quality
9.2
Winderful room, spacious and well maintained.
Amenities
9.23
Turndown service and beautiful interiors add to the amenities offered.
Value for Money
9.19
Exceptional service and quality justifies the price.
Food and Beverage
9.24
Food and in-room dining are great.
Overall Experience
9.61
Overall experience was perfect with amazing service and an excellent stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:53

Property Description

Luxury Spa and City Views
Indulge in luxury at Shangri-La Hotel Vancouver's full-service spa and soak in stunning views of the city center.

Modern Amenities and Comfort
Relax in style with a 42-inch flat-screen TV, Nespresso machine, and floor-to-ceiling windows in every room.

Fitness Center and Outdoor Pool
Stay active with a state-of-the-art fitness center, outdoor pool, and private yoga classes available at your convenience.

Experience the pinnacle of luxury and relaxation at Shangri-La Hotel Vancouver. Book now to elevate your stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YVR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 54 per day.

Location

Guest Reviews

9.4
Based on 320 reviews
Cleanliness: 9.24
Service: 9.71
Location: 9.75
Room Quality: 9.2
Amenities: 9.23
Value for Money: 9.19
Food and Beverage: 9.24
Overall Experience: 9.61
D
Diane • extended_group • us
9
Pros:

location, room and spa

Cons:

slow elevators

2026-06-28 • via Nuitee
A
Alice Marie • solo_traveller • ph
10
2026-06-22 • via Nuitee
V
veli • couple • tr
10
Pros:

Calisanlar guler yuzlu konum mukemmel otel son temiz bir dahaki gelisimde muhakkak bu otelde kalacagim insallah

2026-06-18 • via Nuitee
C
Cynthia • solo_traveller • ca
10
relaxing, comfortable and enjoyed the comfort of my room and the amenities available to me.
Pros:

Friendly concierge’s, staff in the facility were kind and thoughtful. Food at Catalino was fantastic. I enjoyed Orrin spa and had a lovely treatment.

Cons:

I have no negative comments.

2026-06-11 • via Nuitee
T
Tai • family_with_children • us
10
2026-05-26 • via Nuitee
L
lennard • solo_traveller • us
10
Great
Pros:

Room was great. The restaurant in the hotel was great as we..

Cons:

Very satisfied

2026-05-26 • via Nuitee
R
Ramon • couple • us
10
2026-05-22 • via Nuitee
A
Anthony • couple • gb
10
2026-05-14 • via Nuitee
J
Joshi • couple • ca
9
Beautiful property with excellent service
Pros:

It was very central, smart lighting, beautifully decorated, visually stunning!

Cons:

Just the room layout was smaller than what was seen on photos while booking the stay

2026-05-13 • via Nuitee
K
Kadiam • couple • ca
10
2026-04-27 • via Nuitee
R
Roy • solo_traveller • il
10
2026-04-17 • via Nuitee
• couple • ca
10
2026-04-10 • via Nuitee
G
Guan Bin • solo_traveller • ca
9
2026-04-05 • via Nuitee
C
CH • family_with_children • cn
10
2026-03-27 • via Nuitee
D
Daniela • couple • ca
5
2026-03-16 • via Nuitee
M
Maciej • couple • pl
10
2026-01-31 • via Nuitee
Y
Yunguan • family_with_children • ca
10
2026-01-19 • via Nuitee
M
Mao • couple • ca
10
品质超所值！
Pros:

物超所值

Cons:

餐厅水平应该是档次更高！

2026-01-11 • via Nuitee
M
Michael • family_with_children • au
9
Amazing time and staff went above and beyond to make us feel welcome
Pros:

Very well located for downtown activity

Cons:

Bed was a little tired - needed a new matress

2026-01-05 • via Nuitee
J
Julie • couple • gb
10
2025-12-30 • via Nuitee