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Facilities
Property facilities
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Full-service spa
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Fitness facilities
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Electric car charging station
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No single-use plastic straws
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Comprehensive recycling policy
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Health club
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No single-use plastic stirrers
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No single-use plastic water bottles
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No single-use plastic soda bottles
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Guest education on local ecosystems and culture
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Annual carbon offsets
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Sustainability/community reinvestment (10% revenue or more)
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Wheelchair accessible
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Steam room
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Elevator
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Fitness facilities
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Gift shops or newsstand
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Shopping on site
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Conference space
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Hiking/biking trails nearby
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Television in common areas
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Library
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Health club
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Safe-deposit box at front desk
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Multilingual staff
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Free newspapers in lobby
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Porter/bellhop
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Full-service spa
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Smoke-free property
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Express check-in
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Ecotours nearby
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Tours/ticket assistance
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Wheelchair accessible parking
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Assistive listening devices available
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Free area shuttle
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Conference center
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Turkish bath/Hammam
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Playground on site
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Free self parking
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Electric car charging station
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Water dispenser
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Housekeeping on request
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Shopping mall on site
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Vegetable garden
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Ballroom
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Banquet hall
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Eco-friendly cleaning products provided
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Eco-friendly toiletries
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LED light bulbs
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Recycling
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Wheelchair-accessible van parking
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Wheelchair-accessible spa
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Wheelchair-accessible pool
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Change of towels (on request)
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Change of bed sheets (on request)
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Coworking spaces
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Vegetarian breakfast available
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Organic food
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Annual carbon offsets
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Humane animal treatment
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Locally-owned & organized tours & activities
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Showcase for local artists
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Sustainability/community reinvestment (10% revenue or more)
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Guest education on local ecosystems and culture
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Double-glazing on all windows
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Locally-sourced food on site (80% or more)
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Energy-saving switches
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At least 80% of all lighting comes from LEDs
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Comprehensive food waste policy
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Vegan menu options available
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Vegetarian menu options available
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Comprehensive recycling policy
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Bulk dispenser for toiletries
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No single-use plastic soda bottles
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No single-use plastic stirrers
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Biodegradable/compostable stirrers
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No single-use plastic straws
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No single-use plastic water bottles
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Reusable cups only
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Reusable tableware only
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Water-efficient showers only
Review Highlights
Categories
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Property Description
Discover a serene retreat at Novotel Trabzon, where comfort meets convenience on the stunning shores of Kaşüstü Plajı.
Relaxing Spa Experience
Unwind at our full-service spa that offers an array of indulgent massages and rejuvenating body treatments designed to refresh your spirit.
Modern Amenities
Enjoy our state-of-the-art health club, take a dip in the indoor pool, or relax in our hot tub. With complimentary Wi-Fi, express check-in, and a business center at your disposal, your stay will balance work and leisure seamlessly.
Dining and Entertainment
Savor delightful cuisine at Novist Restaurant, complete with a bar/lounge and garden views. Our efficient 24-hour room service ensures your dining preferences are met, day or night.
Make unforgettable memories at Novotel Trabzon—book your stay today!
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- Contactless check-in and contactless check-out are available.
Property Policies
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Check-in & Check-out
Contactless check-out is available
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Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
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Pets
Pets allowed
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General
Professional property host/manager
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Check-in & Check-out
Contactless check-in is available
Property policies
-
Check-in & Check-out
Contactless check-out is available
-
Sustainability Certifications
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
-
Pets
Pets allowed
-
General
Professional property host/manager
-
Check-in & Check-out
Contactless check-in is available
-
Pets
Pets allowed (no fees)
Location
Guest Reviews
THE ONLY GOOD THING IN THE HOTEL WAS ADEM, HE HAS BEEN A STAR, THE HOTEL IT SELF IS DIRTY, AFTER A CERTAIN TIME HOUSEKEEPING DO NOT DELIVER TOILET PAPER OR WATER. RECEPTION ARE SUPER RUDE. ROOMS ARE SMALL AND THERE ARE ANTS IN THE BATHROOM WILL NOT RECCOMEND
Hotel has swimming pool, suna, steam room and Gym free to use for guests, I really enjoyed it and all such facilities were open from 7am to 10pm so plenty of time to relax and enjoy all of them. Breakfast was delicious and so many options available. What really impressed me that Hotel management has a programme for special needs people individual to work in different departments, for example there was a special need waiter serving the guests during breakfast time, he was very pleasant and taking pride in his work. Amenities such as cafe, shops and restaurants were on walking distance
Cleaning can be improved, there were marks on sofas, and carpet, small amount of mould building up on tiles in bathroom
They charged extra for water bottles to be provided in the room, in my opinion water bottles must be free for guests
Staff at reception and in restaurant were helpful
Decent stay!
For the price we paid there were much more better hotel.
Otel konumu çok guzel.Ama ilgi alaka sıfir.Resepsiyonda duranlar neden geldiniz der gibiler.
Resepsiyonda kimse yoktu ben seslendiğim zaman gelindi ve güleryüz bile yoktu çıkış yapıncada aynı şekildeydi yine kimse yoktu oda kartımızda bıraktık arkamızı döndüğümüzde biri geldi ve yine güleryüz yok otelde tek beğendiğim şey Spa daki arkadaşların güleryüzlü oluşları ve ilgilenmeleriydi. Bir daha gidecek olsam Novoteli tercih etmem.
Otelin spa bölümü kendi kendine bir hizmet yeriydi ve profesyonel çalışanları vardı, otelin restaurantını da beğendik, çalışanları iyidi ve yemekleri güzeldi, otel zaten güzel büyük bir eksiği yok ama kaldığımız günlerden birine düğün denk geldi bize park yeri ayrılmamış dışarıya park etmek zorunda kaldık, heryer doluydu, resepsiyon bölümü biraz ilgisizdi bunun haricinde memnun kaldık
Very clean and welcoming staff. Located near a shopping mall and a Taxi station.
Adem bey, restaurant manager, was very polite and nice to us. We appreciated for his effort to serve us. He deserves more.
There is one missing of hotel, the TV on rooms, do not have internet connections and other smart tv applications application such as Netflix, Amazon Prime. When you stay at 5 star hotel, you expect this..
Rest are ok. We enjoyed during our stay
I enjoyed the stay .. thank you
Struttura ottima peccato il cambio camera per odore di fumo(anche se la camera era non fumatori)
A very good costumer service
Excellent location with near-by included parking.
The suite was spacious, clean and modern.
I would like to provide a special mention of Bushra who was at the front desk as she was very friendly and helpful.
Shiva at the reception was creative in her dealings and had a distinctive and cheerful manner
Very good choice for anyone
?
The staff were helpful
The property was good and the room was nice and clean, the view was very nice, however the service is not good there was no body to help us bringing the baggage upstairs we had to drag it ourselves. No special offers were provided as a VIP member.
Receptionist was very not helpful , aggressive , frown face
Güler yüzlü konforlu hizmet anlayışı için teşekkür ederim.
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