Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent service from Adem
Cons:
Dirty hotel
Rude reception staff
Small rooms with cleanliness issues

Categories

Cleanliness
5.64
The hotel is dirty with ants in the bathroom.
Service
7.11
Reception staff are described as super rude, but Adem provided excellent service.
Location
9.15
Standard quality for this hotel tier.
Room Quality
6.6
Rooms are small and have cleanliness issues.
Amenities
9.13
Standard quality for this hotel tier.
Value for Money
9.09
Standard quality for this hotel tier.
Food and Beverage
9.14
Standard quality for this hotel tier.
Overall Experience
8.11
Overall experience is impacted by the negative aspects mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:51

Property Description

Luxurious Spa Facilities
Indulge in relaxation at the Novotel Trabzon's spa, offering an indoor heated pool, sauna, and hot tub. After a workout or game, unwind with a soothing massage.

Modern Accommodation
Experience comfort in the contemporary guest rooms with free wired internet, flat-screen TVs, and work-friendly amenities like desks and laptop safes. Stay connected with free WiFi throughout the property.

Dining with a View
Savor delicious meals at the Novist Restaurant with an outdoor terrace overlooking the green garden. Enjoy a variety of international, Turkish, and Black Sea dishes, along with refreshing drinks at the Novist Bar.

Book your stay at Novotel Trabzon for a perfect blend of luxury and convenience.

Important information:

Guests are kindly requested to show the credit card used for reservation during check-in. Please note that the name of the guest needs to correspond with the name on the credit card when booking.

Guests are required to show a photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TZX

Location

Guest Reviews

Cleanliness: 5.64
Service: 7.11
Location: 9.15
Room Quality: 6.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 9.14
Overall Experience: 8.11
H
Haitham • solo_traveller • om
5
Pros:

جميل امام البحر

Cons:

في الشيك اوت بلغوني ان هناك خطاء بالحجز ولازم تدفع مبلغ إضافي

2026-08-29 • via Nuitee
بكر • couple • iq
5
2026-08-29 • via Nuitee
M
Mironshokh • family_with_children • uz
10
2026-08-28 • via Nuitee
D
dawood • couple • ae
3
2026-08-28 • via Nuitee
R
Rshood • extended_group • sa
1
A wounderful city a terrible, awful and dreadful hotel
Pros:

It’s location

Cons:

It doesn’t worth to be rated 5 star hotel because it lacks the basic facilities any 5 star hotel could provide.

2026-08-28 • via Nuitee
L
Lela Tavartkiladze • solo_traveller • ge
10
2026-08-27 • via Nuitee
R
RAMI • couple • sa
10
2026-08-27 • via Nuitee
H
Hozan • family_with_children • iq
8
2026-08-27 • via Nuitee
H
Hashim • family_with_children • iq
10
2026-08-26 • via Nuitee
M
Mohammad • couple • sa
7
2026-08-26 • via Nuitee
اكرم محمدعلي • couple • iq
10
كانت إقامة ممتعه في نوفوتيل بسبب موقعه من البحر والمركز التسويقي مول جواهر
Pros:

موقعه وإطلالته

Cons:

لا شي

2026-08-26 • via Nuitee
H
Hashim • family_with_children • iq
10
2026-08-26 • via Nuitee
H
Hanadi • family_with_children • ae
8
نظافة وهدوء المكان
Pros:

نظافة و هدوء المكان، وجود مول جواهر قريب من الفندق حيث تستطيع المشي له في أقل من ١٠ دقايق
وجود أيضا كارفور ومحلات تسوق اخرى في الشارع المقابل المشي له ١٥ دقيقة فقط

وجود حديقة داخليه في الفندق مع شاطئ خاص

Cons:

لم يكن هناك موظف بديل للموظف المريض لنقل الأمتعة حيث قمنا بنقلها بنفسنا الى الغرف في المقابل قام موظف الاستقبال بتعويضنا بمشروبات مجانية.

لا يوجد شطاف في الحمام

2026-08-25 • via Nuitee
عصام • couple • sa
9
اقامة جميلة
Pros:

الموقع ممتاز قريب من الخدمات - مواقف السيارات - الاطلاله على البحر جميله - الفطور ممتاز - يوجد ميزان لقياس الشنط

Cons:

عدم الاهتمام بمرافق الفندق ولايوجد شطاف فالحمام لايوجد ادوات حمام الاثاث قديم شوي يوجد كلب ضال مره اشوف عند باب الفندق ومره فالحديقة

2026-08-25 • via Nuitee
A
Ahmed • family_with_children • sa
10
2026-08-24 • via Nuitee
L
Lela Tavartkiladze • solo_traveller • ge
10
Pros:

Evrything was great, the view and the location.
The staff very friendly and smiley.

2026-08-24 • via Nuitee
الجدعاني • family_with_children • sa
10
2026-08-24 • via Nuitee
الحجاج • couple • sa
1
The Moroccan woman in the reception wasn’t respectful at all !!!
2026-08-24 • via Nuitee
S
SULTAN • couple • sa
10
اقامة مميزة
Pros:

الموقع النظافة الاطلالة

Cons:

لاشي

2026-08-22 • via Nuitee
نواف • couple • sa
1
2026-08-22 • via Nuitee