Hilton Garden Inn Amarillo

Hotels
Hilton Garden Inn
8 (352 reviews)
9000 Interstate 40 West , Amarillo , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Convenient location
Affordable pricing
Cons:
Cleanliness issues
Room condition concerns
Breakfast not included
Maintenance needed

Categories

Cleanliness
7.14
Multiple mentions of cleanliness issues, including signs of wear and dissatisfaction with room condition.
Service
9.11
Consistently positive comments about the staff's friendliness and helpfulness.
Location
8.65
Convenient location near the highway and local amenities.
Room Quality
7.6
Mixed feedback about room conditions and issues with showers; however, some rooms were reported as clean and comfortable.
Amenities
8.13
Basic amenities were satisfactory, though some guests wanted more options for breakfast.
Value for Money
8.09
Generally viewed as affordable, but some guests felt certain aspects were not worth the price.
Food and Beverage
7.14
Breakfast had some criticisms and additional charges were noted; not all options rated positively.
Overall Experience
8.11
Overall experiences were mixed, but many guests indicated they would return despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:15

Property Description

Convenient Location and Comfortable Stay

The Hilton Garden Inn Amarillo, conveniently situated off Texas Interstate 40, offers a comfortable stay with rooms featuring premium channels on flat-screen TVs and essential amenities like a microwave and refrigerator.

Relaxation and Wellness

Indulge in relaxation with the indoor swimming pool, hot tub, and a well-equipped fitness center. After a day of exploring Amarillo, unwind in the comfort of these amenities.

Dining and Nearby Attractions

Start your day with a freshly prepared breakfast at the Great American Grill® restaurant and wind down with drinks at the Pavilion Lounge. Explore the nearby Westgate Shopping Center and have easy access to various hospitals and medical facilities.

Book your stay at the Hilton Garden Inn Amarillo for a convenient and enjoyable experience.

Important information:

Please note carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.

Please note that pets will incur an additional charge of 75$ for 1 - 4 nights per stay, up to 2 pets. more than 5 nights will be 125$ plus tax
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 352 reviews
Cleanliness: 7.14
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 8.11
J
John couple us
10
2026-02-08 via Nuitee
D
Daniel couple us
10
2026-01-29 via Nuitee
K
Kevin family_with_children us
3
Location was very far from where my son was playing hockey, and I did not like the front desk staff.
Pros:

Breakfast was good after I was finally able to get it. I paid for the service but was originally denied by the front desk. I had to pull my original booking to prove that I paid for the breakfast.

Cons:

There was an ant or some bug in my bed and I got eaten alive while I was there. I asked them to change my bedding but my bedding was never changed for my 3 day stay.

2026-01-28 via Nuitee
K
Kayla solo_traveller us
4
Does the job for an overnight stay if traveling through
Pros:

The front desk clerks were very friendly and helped with a speedy check-in. The location was very convenient as I was traveling back home and wanted somewhere close to the I-40. The hotel and room looks like it was recently remodeled with new furniture, which was nice.

Cons:

My room A/C unit fan would not turn off with the thermostat, so it ran all night no matter what the temperature was set to. The bathroom in my king bed room was disappointing as the shower had no hot water, but the bathroom sink did. I called the front desk and she explained it was due to the storm (I stayed the night before it was supposed to arrive, so no storms in the area), and offered to email maintenance as it was after 10:00PM. I declined due to the time and I was tired from driving all day. Back to the bathroom, it was cramped between opening or closing the shower door or bathroom door, the door barely cleared the toilet when you closed it, and the paint was chipping/peeling off the bathroom doorway, and the sink faucet fixture was loose. Not the presentation I expect from a Hilton brand hotel. And no, I did not pay extra for breakfast.

2026-01-26 via Nuitee
J
Jeremy family_with_children us
10
Perfect
Pros:

Clean, and updated

2026-01-20 via Nuitee
P
Patricia solo_traveller us
8
The check in time is to late but staff was great
Pros:

The staff

Cons:

The water was cold in shower

2026-01-20 via Nuitee
C
Charles couple us
8
2026-01-20 via Nuitee
A
Anne solo_traveller us
3
Not a restful stay
Pros:

Breakfast

Cons:

Noisy room. Bathroom needs updating. New towels. Quieter heating unit. Shouldn’t a Hilton member with a reservation get a nicer room. Rooftop air compressor running until 5 pm was ridiculous.

2026-01-20 via Nuitee
J
James couple us
10
2026-01-20 via Nuitee
F
FNU couple us
2
Pros:

Wi-Fi was not working.
Faulty Coffee machine.
Noise from the Air conditioner was atrocious.
There was no complimentary breakfast, breakfast menu was not worth for its price.

Cons:

Facilities

2026-01-19 via Nuitee
K
Kyle family_with_children us
10
Ten out of ten would recommend
Pros:

How wonderful the front desk women was did not catch her name but she made sure to ask me how I was and how I was doing? And she was so friendly.

Cons:

Everything was amazing

2026-01-19 via Nuitee
R
Renthungo couple us
10
Pros:

Excellent. Just one suggestion. Bed was not very comfortable too soft.
Other than that, excellent in all things

2026-01-19 via Nuitee
B
Ben couple us
8
2026-01-19 via Nuitee
C
Cheryl family_with_children us
8
It was good and a good value for a clean safe place to spend the night.
Pros:

The front desk staff lady was awesome. she was very friendly and welcoming.

Cons:

Found a cricket in the room but we did check in after dark.

2026-01-19 via Nuitee
P
Penny couple us
5
Small bath for a king room & needed cleaned, pillows too small.
Pros:

The King room was spacious in the bed part but too tight in the bathroom.

Cons:

The bathroom was so small that you could not open the shower door without closing the bath door. The shower stall needed updated and cleaned, there was black ? all around the outside shower enclosure. The bathroom floor needed swept and cleaned. The pillows on the king bed were a small square and the bed mattress uncomfortable. I had to remake the bed sheets that were on the bed.

2026-01-19 via Nuitee
C
Cliff couple us
8
It was the perfect stopping point for our trip.
Pros:

We liked the made to order food. Also, the seating was larger than many hotels of the same size.

Cons:

The noise from the AC. Our apologies to neighboring guests if we turned TV volume up too loud.

2026-01-19 via Nuitee
S
Sherri couple us
7
2026-01-19 via Nuitee
A
Anna family_with_children us
9
Pros:

Clean and friendly lady at check-in.

Cons:

Location

2026-01-19 via Nuitee
C
Christopher couple us
9
2026-01-19 via Nuitee
C
Carol couple us
9
Good value for this room
2026-01-19 via Nuitee