Four Points Philadelphia City Center

Hotels
•
Four Points by Sheraton
8.4 (718 reviews)
1201 Race Street , Philadelphia , US
+1 215-496-2700

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
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Review Highlights

Pros:
Great location
Friendly service
Cons:
Cold rooms
Issues with cleanliness

Categories

Cleanliness
8.25
Many reviews mention issues like low water pressure and maintaining room temperature, which negatively impacted perceived cleanliness.
Service
8.95
Staff were friendly and attempted to resolve maintenance issues, indicating a good service standard.
Location
9.25
Multiple reviews highlight the hotel's great location close to restaurants, historical sites, and a safe walking area.
Room Quality
7.75
Some rooms were described as cold and uncomfortable, affecting the overall quality perception.
Amenities
8.45
Amenities like free coffee in the lobby and coffee makers in rooms were appreciated, although some felt limited.
Value for Money
8.25
Generally seen as good value with some comments that it fell short of a 4-star standard.
Food and Beverage
7.75
Lack of breakfast included and mixed reviews about food options in the restaurant affected scores.
Overall Experience
8.55
Most guests enjoyed their stay, despite some negatives about room and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:11

Property Description

Modern Comfort and Convenience
Experience the perfect blend of modern comfort and convenience at Four Points by Sheraton Philadelphia City Center. Enjoy free Wi-Fi, a fitness center, and close proximity to Strayer University.

In-Room Entertainment and Amenities
Relax in rooms equipped with a 32-inch flat-screen TV with cable and a convenient coffee maker. Unwind after a busy day exploring the city in the comfort of your own space.

Dining and Business Facilities
Savor delicious meals and drinks at the on-site restaurant and bar. Stay productive with access to the business center for all your work needs.

Book your stay now at Four Points by Sheraton Philadelphia City Center for a memorable and enjoyable visit to the City of Brotherly Love!

Important information:

Guests must be 21 years of age to reserve a room.
Guests must present the credit card used and a government-issued ID at the time of check-in for identity verification.
Our hotel requires authorization for the security deposit for any incidental events, This amount may cause an overdraft fee for debit card users.
The debit card must have EMV chip embedded.
Our hotel doesn’t accept pre-paid credit cards, cash apps, mobile payment apps, or credit card that does not have an embedded chip.
The name on the credit card must match the guest’s photo ID.
Guests can unload their belongings in the loading area at front entrance.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Guest Reviews

8.4
Based on 718 reviews
Cleanliness: 8.25
Service: 8.95
Location: 9.25
Room Quality: 7.75
Amenities: 8.45
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.55
F
Franck • couple • fr
7
2026-10-24 • via Nuitee
A
Andreas • family_with_children • at
5
Preis/Leistung passabel, die Zimmer sind sauber, das Parken ist teuer.
Pros:

Das Parken ist sehr teuer, wie überall in Philadelphia. Die Lage ist... keine Ahnung, aber für Touristen jedenfalls weit weg von dem, was man sich wohl ansehen will. Das Zimmer war jedoch sauber und ausreichend groß für zwei Personen in zwei getrennten Betten. Das WiFi war etwas kompliziert in der Einrichtung, nach einigen Versuchen hat es dann aber geklappt.

Cons:

Das Hotel bietet keine Hilfe beim Parken und hat auch keinen Partner mit günstigerem Tarif. Es gibt einen Parkplatz direkt vor dem Hotel, der aber sehr teuer ist.

2026-10-23 • via Nuitee
R
Rémi • couple • fr
1
Surbooking nous n’avons pas pu loger dans cet hotel!! Prévenus au dernier moment
2026-10-21 • via Nuitee
A
Alista • couple • us
10
Great locale and wonderful staff!
Pros:

The room and location are wonderful for what we were there for!

Cons:

The parking situation is handy; however, given the hotel's proximity, it would be nice if it could work something out to help the hotel patrons. The pricing is standard, but something extra would go a long way.

2026-10-21 • via Nuitee
K
Kiera • solo_traveller • us
8
Clean rooms and convenient location, but could be improved
Pros:

Convenient location for getting to both Old City and Fishtown, and very clean room. The room was nothing special, and the bed was super squeaky, but very comfortable nonetheless. The staff were very pleasant and helpful, and we were able to store our stuff for free after checking out.

Cons:

It’s a shame that there isn’t hotel parking, so I had to book valet parking nearby (one of the cheaper options, about $35 per day). The A/C unit was also quite loud, and the wind whistled very loudly outside our window.

2026-10-19 • via Nuitee
V
Virginia • couple • uy
10
Pros:

Ubicación, personal muy amable. Habitación espaciosa.

2026-10-18 • via Nuitee
F
Franz Speringer • family_with_children • at
9
2026-10-17 • via Nuitee
L
Lisa • couple • fr
6
2026-10-16 • via Nuitee
P
Petr • family_with_children • cz
7
Cons:

Prilis hlucna klimatizace

2026-10-16 • via Nuitee
G
Giulia AaA • family_with_children • it
8
Pros:

Lo staff, la pulizia, la comodità della stanza e del bagno

Cons:

L'assenza di parcheggio

2026-10-15 • via Nuitee
B
Barbara • extended_group • us
4
I would like someone from Marriott to contact me regarding how we were treated.
Pros:

When we finally got to our rooms, they were clean and quiet.

Cons:

Check in was a nightmare. We waited over an hour (from 4:50 pm to 6:05 pm) due to software issues. The manager was so rude to me and my party and another couple who was trying to check in, I was aghast. The poor clerk who was trying to help, could do little more than wring her hands and say it was a new system. The man in charge of software could not fix the problem. I had prepaid but was not allowed into our rooms because the machine would not accept any credit card (I had three) to take a deposit for each room. Unbelievable. Marriott should be ashamed.

2026-10-11 • via Nuitee
T
Thomas • solo_traveller • gb
8
2026-10-09 • via Nuitee
M
matias • couple • us
7
Pros:

Camas cómodas

Cons:

No tenían king bed y la reserva se hizo con 4 meses de anticipación

2026-10-09 • via Nuitee
C
Charlottel • couple • us
10
perfect downtown Philly Hotel
Pros:

i loved the decor, only thing: in winter i will need an extra blankey

2026-10-09 • via Nuitee
S
Svetlana • family_with_children • il
8
в целом для 1 ночи - отлично
Pros:

Номер был простой , но просторный достаточно комфортный, чистая удобная душевая. Есть крючки, куда можно повесить полотенце и вещи (большая редкость в настоящее время) Рядом парковка - очень удобно. Близко от рынка, и вообще отель практически в центре.

Cons:

Очень шумный плохо управляемый кондиционер. Немного пожадничали только 2 пакетика чая.

2026-10-09 • via Nuitee
L
Lourdes • couple • es
10
Pros:

La habitación era muy grande y espaciosa. El wifi iba muy bien y los servicios del hotel estaban muy bien, asi como su ubicación. Limpieza también muy correcta y las camas muy comodas.

Cons:

No ofrecen parking. El personal de recepción podía ser un poco mas agradable.

2026-10-09 • via Nuitee
M
Matias • couple • us
8
2026-10-09 • via Nuitee
K
Kiener • solo_traveller • fr
10
Pros:

L emplacement est top proche des halles couverts pour manger et faire ses courses. Calme, tout le confort nécessaire

2026-10-08 • via Nuitee
D
Domenico • solo_traveller • ve
9
2026-10-07 • via Nuitee
A
Andre • solo_traveller • ca
7
Correct sans plus. Trop cher pour la qualité offerte.
Pros:

La chambre était confortable mais il y aurait quelques retouches à faire à la salle de bain.

Cons:

La télé n’était pas fonctionnel, ce n’est pas une nécessité mais un désagrément.

2026-10-07 • via Nuitee