Spruce Hill Resort & Spa

Hotels
Independent
6.4 (150 reviews)
4871 Hwy 97, 108 Mile Ranch, British Columbia, V0K2Z0 , 108 Mile Ranch , CA

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Free WiFi
Elevator
Fitness facilities
Conference space
Golfing nearby
Free breakfast
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly host
Cons:
Poor cleanliness
False advertising
Lack of amenities

Categories

Cleanliness
4.54
Several reviews highlighted issues with cleanliness, including dirty areas and broken items.
Service
7.51
Mixed reviews; one reviewer noted a rude check-in experience which negatively impacted the service score.
Location
7.55
Location was described as peaceful, but issues with surroundings affected overall perception.
Room Quality
7.5
Rooms were noted as large and clean; however, some reviews indicated a lack of amenities.
Amenities
4.53
Multiple comments mentioned that advertised amenities were not available, particularly the pool and food options.
Value for Money
8.49
One review stated excellent value based on room size and comfort despite other issues.
Food and Beverage
4.54
Significant complaints about the lack of food and beverage options.
Overall Experience
6.51
Experience mixed; while some enjoyed the stay, many were disappointed by misadvertising.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:17

Property Description

Luxurious Spa Services: Indulge in rejuvenating massages, body treatments, and facials at our full-service spa to unwind and relax during your stay.

All-Season Recreation: From skiing enthusiasts to non-skiers, everyone can enjoy our hotel's indoor pool, fitness center, and a range of recreational activities available on-site.

Deluxe Accommodations: Experience comfort and convenience in our guestrooms featuring private balconies, complimentary Wi-Fi, and premium entertainment options.

Experience the ultimate blend of relaxation and adventure at Spruce Hill Resort & Spa. Book now to secure your luxurious getaway.

Important information:

  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YWL

Property Policies

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

6.4
Based on 150 reviews
Cleanliness: 4.54
Service: 7.51
Location: 7.55
Room Quality: 7.5
Amenities: 4.53
Value for Money: 8.49
Food and Beverage: 4.54
Overall Experience: 6.51
I
Isaac
8
Pros:

This location was a half way point for our travels on both sides of our trip. We were travelling with 3 generations of one family and this unit met our needs really well. Not walkable to amenities but a short drive to town. We stayed in it's hay day and has become quite rundown. Could use a refresh.

2025-10-10 via Nuitee
M
Meagan family_with_children
2
Pros:

this was the first hotel i have ever left and not stayed the night in, i have never felt so unsafe or seen a hotel so unsanitary. Unfortunately i did not read recent review before booking as it is nothing like the website advertises. The diner on site is full of mattresses, there is trash and broken down vehicles, the pool has a Interior Health closures warning on it although the owner still says its open and the rooms are less then clean. We left and stayed at the Days INN in town and had a much better experience

2025-10-06 via Nuitee
G
Gordon
10
Pros:

Excellent value! The large room was very clean, beds comfortable, towels ample. Good view, friendly host.

2025-09-26 via Nuitee
H
hayley
2
Pros:

Place is all around weird, not clean.

2025-09-19 via Nuitee
J
Jane friends
4
Pros:

No facilities were open, no breakfast as advertised. Reception area, broken window, dirty.

2025-09-16 via Nuitee
A
Andrea
10
100% worth it
Pros:

It was cozy, quaint and rustic. Had a last minute booking where we arrived very late. Ken was amazing. He came and checked us in right away. Bed was comfy. Room seemed like they're in the process of modernizing / upgrading. Beautiful scenery. At night lol a little dark gravel road and not many lights in parking areas. No vending machines. So make sure you have snacks ahead of tike or be prepared to run back into town for juice pop chips etc. Other than that, stay was enjoyable and peaceful aside from housekeeping knocking on our door at exactly 11am while we were loading the car back up.

2025-09-11 via Nuitee
V
Valerie
2
Pros:

Check in lady was rude.! Showed her I paid for room & yet charged be 2X more. Said if I didn’t like get hotel down road. She’s not at hotel; you have to call her. She seemed to be mad b.c she says I woke up her. I wouldn’t stay there again if she’s there.!

2025-09-10 via Nuitee
S
Steven
8
Pros:

The rooms were large and clean. It was perfect for cleaning up and re-packing after a week in the wilderness.

2025-09-08 via Nuitee
N
Nicole
4
Pros:

Very clean, limited to no amenities, not as shown on website, homeless camp on property.

2025-09-04 via Nuitee
M
Martin
10
Pros:

Great hideaway resort

2025-09-01 via Nuitee
W
Wendy
4
Mega false advertising for this property
Pros:

The property is WELL past its glory days. Grounds very unkept. Old cars, appliances & matresses cluttering the grounds.
The rooms & bedding were clean, but no restaurant on site as advertised.
Pool is huge & appeared to be well maintained, however there were signs everywhere stating the pool was closed. This was our main reason for booking this property, and I even called the number to ask if the pool was in service and was told it was a beautiful, large modern pool.
When I checked in the man at the front desk said the pool was open so my granddaughter enjoyed a fun swim before it closed at 8 pm. The next morning when we were leaving the breakfast room there was a RCMP officer at the pool door talking to the front desk gal. When we returned to have a swim before checking out an official notice from the Interior Health department was taped to the pool door stating the pool was not authorized to be used by them. Our granddaughter was devastated as we decided not to enter the pool room after seeing this notice.
We certainty were disappointed by the false advertising, and although we had a very sound sleep because it was so peaceful & quiet, we do not recommend this property & will not stay there again.

2025-08-13 via Nuitee
D
Darlene partner
2
Pros:

Absolutely disgusting, falsely advertised online and on Expedia. Gross, uninhabitable with drug deals and vagrants living in most of it. The property should be shut down. Nothing advertised is available-pool is a swamp, restaurant shut down by health authorities and there is no spa. There are no horses and the grass and everything is completely overgrown. Too bad all the garbage and disgusting mattresses all over the property don’t hide some of the broken down vehicles littered everywhere!
This is gross !! Do not book!!!

2025-08-12 via Nuitee
J
Juliette family
2
Pros:

Clean up the property, repair broken things and bring the place back to life.

Kick out loud screaming lady on upper floor.

2025-08-12 via Nuitee
M
Mike partner
2
Pros:

There was no food available or any of the facilities were not even functioning
Entire area around main buildings has old appliances and torn mattresses piled against the building we were going to stay in.
Abandoned vehicles everywhere and overgrown weeds and bushes
The open sign at main entrance is in front of a smashed window
We did not stay here as we left and found somewhere else to stay!!!
This place is NOT somewhere anyone should be considering to stay!!!

2025-08-11 via Nuitee
D
debbie family
6
Pros:

Manager did a good job trying to address issues but many things out of his control. Seems that many cabins are rented out full time and property is getting over run with old cars and debris.
Location is good and was easy to bike to some nice trails.

2025-08-10 via Nuitee
H
harpreeti family_with_children
2
Pros:

This pictures are misleading. This place is a dump. Maybe it was once a great place, had lots of potential but don’t be fooled. It looks like no one cut the grass for years, there are no horses on the property, there is no restaurant or spa, the lobby stinks, there was broken down cars and broken appliances all over the place- basically it’s being operated as a junkyard. DO NOT BOOK THIS PLACE. I am quite upset with Expedia for letting this happen. Many other guests who also booked through Expedia left without a refund.

2025-08-10 via Nuitee
A
Aimee partner
6
Pros:

The room was nice but the air conditioner kept waking me up in the night. The noise of it would build up through out the night to a point where i wondered if it was going to blow up. It woke me up many times in the night. And the room never felt like it was cooling off. . There was also a pile of mattresses on the side of the building as well as a bunch of parts of what looked like an old playground. In the morning there was a deer outside our deck which was beautiful but he had to lay amongst the mess of old play ground parts. It looked like the restaurant was out of commission even though the website said there was a restaurant on site. The place looked like it was once a beautiful place. I am assuming there isnt enough staff anymore to keep it up. Although the room was nice and clean we were glad we were only staying one night there.

2025-08-08 via Nuitee
V
Vince family
2
Pros:

this property should not be allowed. It was nothing that was advertised. It might as well be a condemned area. Do not promote this place.

2025-08-07 via Nuitee
R
Roseanne family
4
Pros:

I enjoyed the quiet wooded area around the buildings. Upon arrival I was told he had one of the best rooms, so i overlooked the unswept hallway leading ot the room. Inside the room the lamp shade over the bed was hanging by a thread, the door knob to the patio door was loose, the fridge did not have a freezer that I needed to freeze ice packs for my back. When I brought this to the attention of the only staff I ever saw there, the man at the desk, he said he would fix things and the fidge did have a feeezer. I took photos and showed them to him to prove all my statements. If you want a low cost get away in nature here it is, and bring your own food or be prepared to drive back to town for your meals. The best part was that the beds were comfortable and the area was quiet.

2025-08-06 via Nuitee
M
Margaret partner
4
Pros:

This is not the place advertised online. There is no restaurant or swimming pool. It is a very old and worn out hotel. The gentleman that looks after the place but not able to offer what the website shows.

2025-08-05 via Nuitee