Country Inn & Suites by Radisson, Jackson, TN

Hotels
•
Country Inn & Suites by Radisson Americas
8 (1225 reviews)
1935 Emporium Drive , Jackson , us
+1 731-240-6438

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Adequate amenities
Cons:
Cleanliness issues
Noise from traffic
Old and dated facilities

Categories

Cleanliness
6.21
Multiple reviews indicated dirtiness and unclean conditions in rooms and bathrooms.
Service
9.18
Consistently praised as friendly and helpful, with several mentions of great staff.
Location
8.72
Many reviews point to a convenient location with nearby restaurants and shopping.
Room Quality
7.17
Inconsistent quality, with mentions of discomfort due to cleanliness issues, but also some mentions of comfort.
Amenities
8.2
Facilities were described as satisfactory, with noted breakfast and general amenities.
Value for Money
7.66
Some guests felt that the hotel was not worth its rating due to cleanliness issues.
Food and Beverage
8.21
Breakfast was positively noted, suggesting decent food options.
Overall Experience
8.68
Despite issues, many guests expressed a willingness to return and generally positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:54

Property Description

Convenient Location
Situated near Interstate 40 and in close proximity to Union University, our Jackson hotel offers easy access to key destinations in the area.

Comfortable Accommodations
Each room at Tennessee Country Inn and Suites By Carlson Jackson is equipped with modern amenities such as a cable TV, coffee-making facilities, and complimentary WiFi, ensuring a comfortable stay for our guests.

Exceptional Services and Facilities
Enjoy a daily continental breakfast, take advantage of our business centre, 24-hour reception, and complimentary parking. With Jackson city centre, Cypress Grove Park, and Old Hickory Mall just a short distance away, our hotel provides convenience and comfort for all travelers.

Book your stay at Country Inn and Suites Jackson for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Location

Guest Reviews

8
Based on 1225 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
S
Shamya • extended_group • us
9
2026-07-23 • via Nuitee
L
Lynsey • family_with_children • us
5
The price was fair, staff was very kind and extremely helpful. Unfortunately the housekeeping needs attention throughout
Pros:

The property has great potential but it hasn’t been kept up.

Cons:

The property needs a good scrub down and Maintenance inspection.

2026-07-22 • via Nuitee
T
Tate • solo_traveller • us
10
2026-07-22 • via Nuitee
C
Cecilia • couple • us
8
I would definitely book with Country Inn again.
Pros:

The beds were super comfy and the staff was amazing. The room was nice and cold. We felt safe being there.

Cons:

It definitely needs an update. A lot of outdated/broken/grungy equipment. And the room was clean but not super clean. For instance, there was a footprint on the shelf in the bathroom not from us and the walls had food or something on them in a few spots and the pictures looked like a drink may have been splashed on them.

2026-07-22 • via Nuitee
L
Lynsey • family_with_children • us
5
2026-07-22 • via Nuitee
G
G605AEsamanthab • Family
2
Horrible Room
Pros:

We stayed at Country Inn as a road trip stop. The only positive part of our visit was the front desk clerk, Amanda. She was kind, helpful and personable at check in.

The room was just awful. The bathroom had broken door handles, partial strange repairs, the ceiling looked like someone wrote on it with poop. The outlets barely worked and our chargers kept falling out. Half of the lamps didn't work and the bed had these metal rails jutting out that took out my husband's shin.

The worst part was the horrific noise coming from
the ac unit. A storm hit in the middle of the night and we opened the drapes to see that water was pouring into the window and into the ac.

I wouldn't recommend this hotel to anyone for any reason.

2026-07-20 • via Tripadvisor
B
Bo • couple • us
9
2026-07-20 • via Nuitee
D
Danny • couple • us
9
2026-07-19 • via Nuitee
T
Tony • solo_traveller • us
10
Great escape!!
Pros:

Staff was awesome!! Very friendly!!

2026-07-18 • via Nuitee
T
Tonia • couple • us
9
Would stay again
Pros:

We liked everything from the bed to breakfast to location

2026-07-17 • via Nuitee
H
Heather • solo_traveller • us
10
2026-07-16 • via Nuitee
S
Susie • couple • us
10
2026-07-15 • via Nuitee
K
Karen • extended_group • us
10
Accommodations were excellent. Staff was amazing and very helpful.
Pros:

Cozy lobby, great breakfast area. Perfect size so that you are not walking so over the hotel, but roomy enough that people are not on top of each other.

Cons:

Beautiful

2026-07-14 • via Nuitee
A
alisonsH3851GA • Solo travel
10
Enjoyed our stay!
Pros:

The location is very convenient with plenty of food options and there is a Walmart very close. They had the landscaping looking very nice! Our room was nice, clean, and quiet even being on the first floor. The hotel has a great breakfast in the morning with an option for everyone. The staff were absolutely amazing!! From the moment we arrived until we left they were all very accommodating, helpful, and so friendly!

2026-07-13 • via Tripadvisor
G
Gina • couple • us
5
The toilet was dirty, a shelf fell off the bathroom wall, and the breakfast was mediocre. But the pr
Cons:

The woman working the front desk couldn’t have been nicer or more helpful

2026-07-13 • via Nuitee
D
Dallas • couple • us
10
Pros:

Quiet. Good breakfast

Cons:

Coffee

2026-07-12 • via Nuitee
F
fawad • couple • us
7
2026-07-12 • via Nuitee
G
Groff • couple • us
8
Pros:

Clean, comfy and convenient!

2026-07-12 • via Nuitee
B
Brian • couple • us
10
2026-07-10 • via Nuitee
F
Funderburk • solo_traveller • us
10
2026-07-10 • via Nuitee