Country Inn & Suites by Radisson, Jackson, TN

Hotels
Country Inn & Suites by Radisson Americas
8 (1093 reviews)
1935 Emporium Drive , Jackson , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Facilities for disabled guests
Non-smoking throughout
Outdoor furniture
Visual aids: Braille
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Adequate amenities
Cons:
Cleanliness issues
Noise from traffic
Old and dated facilities

Categories

Cleanliness
6.21
Multiple reviews indicated dirtiness and unclean conditions in rooms and bathrooms.
Service
9.18
Consistently praised as friendly and helpful, with several mentions of great staff.
Location
8.72
Many reviews point to a convenient location with nearby restaurants and shopping.
Room Quality
7.17
Inconsistent quality, with mentions of discomfort due to cleanliness issues, but also some mentions of comfort.
Amenities
8.2
Facilities were described as satisfactory, with noted breakfast and general amenities.
Value for Money
7.66
Some guests felt that the hotel was not worth its rating due to cleanliness issues.
Food and Beverage
8.21
Breakfast was positively noted, suggesting decent food options.
Overall Experience
8.68
Despite issues, many guests expressed a willingness to return and generally positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:54

Property Description

Convenient Location
Situated near Interstate 40 and in close proximity to Union University, our Jackson hotel offers easy access to key destinations in the area.

Comfortable Accommodations
Each room at Tennessee Country Inn and Suites By Carlson Jackson is equipped with modern amenities such as a cable TV, coffee-making facilities, and complimentary WiFi, ensuring a comfortable stay for our guests.

Exceptional Services and Facilities
Enjoy a daily continental breakfast, take advantage of our business centre, 24-hour reception, and complimentary parking. With Jackson city centre, Cypress Grove Park, and Old Hickory Mall just a short distance away, our hotel provides convenience and comfort for all travelers.

Book your stay at Country Inn and Suites Jackson for a memorable and hassle-free experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 1093 reviews
Cleanliness: 6.21
Service: 9.18
Location: 8.72
Room Quality: 7.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 8.21
Overall Experience: 8.68
K
Karen solo_traveller us
9
Great place!
Pros:

The hotel is very nice and comfortable. The staff was great!

Cons:

The bathtub nor the sink had a stopper

2026-03-27 via Nuitee
T
Tiffany solo_traveller us
10
2026-03-27 via Nuitee
A
Ahir extended_group us
9
2026-03-27 via Nuitee
H
Hartzler solo_traveller us
9
2026-03-23 via Nuitee
S
SantaDoc family_with_children us
10
Visit for the tenth time.
Pros:

The evening hostess is a breath of fresh air. After a long day of traveling, Amanda made me feel at home.

2026-03-23 via Nuitee
J
John couple us
8
2026-03-23 via Nuitee
K
Kaitlyn family_with_children us
10
Friendly staff, clean, comfy beds!
Pros:

Staff was so friendly and helpful. We felt comfortable and it was not too busy, which we liked. The beds/pillows were comfortable and we rested well!

Cons:

No issues. Great value for our money!

2026-03-23 via Nuitee
J
Jarvis couple us
10
2026-03-21 via Nuitee
C
Conley couple us
10
2026-03-13 via Nuitee
P
Precious couple us
10
Pros:

The staff was great

Cons:

Location, staff and the rooms

2026-03-12 via Nuitee
G
Ginny couple us
8
Satisfied.
Pros:

The staff was very friendly.

2026-03-11 via Nuitee
S
Steve extended_group us
2
All other Country Inns we have stayed in the US was good. This one needs to be closed or upgraded.
Pros:

Coffee not good, Hot Water was cold could not make hot chocolate or oatmeal, no microwave to try to fix what didn’t have, gravy biscuits, eggs, sausage not warm, No toppings for oatmeal, just honey and sugar.
The only thing we like was bed comfort.

Cons:

Look above!!!!!!!
Heating and air unit noisy . Had catsup on it and lady at desk cleaned and commented the whole unit was dirty and sorry that room was not cleaned good. Bathroom was dirty and dirt was stacked in corners. Lots of cracked tile, no fan in bathroom. Too much money for shape it was in. Send you general Mgr. to. Inspect every room, and have breakfast there unexpected by staff.

2026-03-09 via Nuitee
R
Rachel family_with_children us
10
Great location and comfortable stay
Pros:

The lady that checked us in was one of the kindest people I have ever encountered. Also a great location convenient to shops and restaurants and easy on and off the interstate.

2026-02-28 via Nuitee
R
Robert couple de
8
Pros:

Frühes ankommen war kein Problem, nettes Personal.

2026-02-27 via Nuitee
W
Williams family_with_children us
10
2026-02-27 via Nuitee
S
Sheena couple us
6
2026-02-26 via Nuitee
A
Amanda couple us
7
Pros:

Really good hotel for a small city

Cons:

N/a

2026-02-25 via Nuitee
T
Tatyana couple us
9
2026-02-25 via Nuitee
B
Bradley couple us
9
2026-02-24 via Nuitee
A
Alandria solo_traveller us
10
2026-02-24 via Nuitee