Hilton Garden Inn Shreveport

Hotels
Hilton Garden Inn
8 (413 reviews)
5971 Financial Plaza , Shreveport , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Spacious rooms
Friendly staff
Clean environment
Good location for work
Cons:
Cleanliness issues
Noisy nights
High prices for breakfast
Additional charges for amenities

Categories

Cleanliness
7.58
Several reviews mentioned cleanliness issues, including dusty fans and rusted fixtures.
Service
9.05
Mixed reviews, but notable praise for staff who went above and beyond.
Location
8.09
Some guests found the location iffy and noisy at night, but other reviews were neutral.
Room Quality
8.04
Comments on rooms being spacious but also noted issues with peeling paint and comfort.
Amenities
7.57
Limited amenities mentioned and complaints about additional charges for services.
Value for Money
8.03
Considering some guests felt the price was high for the quality received.
Food and Beverage
7.08
Complaints about the cost and quality of breakfast offerings.
Overall Experience
8.55
General sentiment was mixed but some guests had positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:51

Property Description

Modern Comfort and Convenience

At Hilton Garden Inn Shreveport, experience modern comfort and convenience in the heart of Shreveport. With a range of amenities and services, this 3-star hotel is designed to cater to all your needs. Well-Equipped for Business and Leisure

Whether you're traveling for business or leisure, Hilton Garden Inn Shreveport has you covered. From a business centre and concierge services to a fitness centre and hot tub, everything you need is right at your fingertips. Prime Location and Easy Access

Conveniently located near key attractions like the Louisiana State Museum and the R W Norton Art Gallery, and just 4 km from Shreveport Regional Airport, Hilton Garden Inn Shreveport offers the perfect blend of comfort and accessibility. Book your stay now and elevate your Shreveport experience at Hilton Garden Inn Shreveport.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHV

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 413 reviews
Cleanliness: 7.58
Service: 9.05
Location: 8.09
Room Quality: 8.04
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 8.55
N
Natalie solo_traveller us
10
Wonderful!
Pros:

Food was delicious, room was clean and very comfortable!

2026-08-07 via Nuitee
L
Linzy solo_traveller us
7
2026-07-06 via Nuitee
L
Lalandra couple us
10
Pros:

Everything! Great hotel! I stay here everytime I come in town.

2026-07-05 via Nuitee
T
Trinity solo_traveller us
1
Not worth your money
Pros:

The location was close to my reason for coming to Shreveport, the housekeeping staff were super kind when passing through the halls...thats about it

Cons:

Where to start? The entire hotel was hot, the hallways had a horrible smell to them, our room was not cleaned very well, I have photos to follow, there was hair all over the bathroom floor, the wall looked like it had boogers smeared on it, the cover for the box spring of the bed was stained and had a rip in it and the table between the beds was about to fall off the wall and had a broken panel under it that was just proped up against the wall....

2026-06-29 via Nuitee
P
Pam couple us
8
Happy with the hotel, would stay again if in another room.
Pros:

Almost everything about the room was great. Bright, clean, spacious and friendly staff.

Cons:

Room appeared to have been updated and very clean except for one area.
the bathroom sink and counter were fine but the stand itself was very rusted and off-putting.
Seeing the clean white towels next to the rusty counter looked terrible.
At the very least, it should have been painted or something.

2026-06-25 via Nuitee
J
JAMES family_with_children us
10
2026-06-23 via Nuitee
T
Tillman couple us
7
The stay was nice and comfortable and very respectful
Pros:

We did get up for breakfast, but we were expecting continatial breakfast. I did not read enough of the information.

Cons:

The tub/shower did to have been cleaner. I need to have my name correct when I check in. The last three stays that I reserved has had me listed as Tillman Roger, my name is Roger Tillman.

2026-06-20 via Nuitee
J
Joshua solo_traveller us
10
It was an excellent stay with a friendly and accommodating staff.
Pros:

The staff were excellent. The facilities were extremely clean. It was an excellent experience. Personal shoutout to Keondra that works the food and bar area for breakfast on the weekdays. She was extremely polite, friendly, and accommodating.

Cons:

My Verizon service didn’t work well, but that’s about it. I’m sure that’s not Hilton’s fault.

2026-06-15 via Nuitee
T
Tieraney solo_traveller id
5
Pros:

Sergio and Daryl were very helpful and great when I was having car trouble. They were extremely helpful.

Cons:

The bathroom shower fixture broke and the toilet didn't flush. My mom was staying in the same hotel and ended up using her bathroom.

2026-06-15 via Nuitee
A
aubri solo_traveller us
4
Cons:

That u had to pay for breakfast

2026-06-13 via Nuitee
A
Amy family_with_children us
10
Pros:

Great rooms, beds and breakfast

2026-06-11 via Nuitee
S
Shavonda solo_traveller us
2
This was the worse Hilton experience ever!!!
Pros:

The mirror in the room was the only thing I thought was super cute.

Cons:

When I got there I had to wait almost 3 hours to check in due to short of staff and rooms wasn’t ready. There was no towels in my room didn’t get any until after 11 that night. The hot water wasn’t working at all. And the beds are so hard and uncomfortable. This is the first Hilton I ever had a bad experience at.

2026-06-08 via Nuitee
A
Ashley family_with_children us
10
Very clean hotel, great location and will definitely stay again when in the area.
Pros:

Location and cleanliness

Cons:

No bad noted

2026-06-06 via Nuitee
A
Anthony couple us
10
Overall I am pleased
Pros:

Clean

Cons:

Location and the lobby coffee maker was broke

2026-06-02 via Nuitee
N
Nadia couple us
9
2026-05-26 via Nuitee
L
Lassiter solo_traveller us
6
2026-05-19 via Nuitee
C
Catina couple us
9
Customer service was excellent!
Pros:

Very clean!

2026-05-17 via Nuitee
T
TyQuosha extended_group us
10
2026-05-11 via Nuitee
P
Prof. Dr. Martin couple de
8
Komfotables Hotel
Pros:

Geräumes Zimmer mit toller Dusche

Cons:

Frühstück war 18,00 $ nicht wert.

2026-05-04 via Nuitee
A
Ann couple us
1
Checked out 3 hours after arrival because unable to tolerate bed bugs. In addition bed linens were stained
Pros:

There were bed bugs!!!!

Cons:

There were bed bugs.
Never located fitness center. If there was a pool …? Never saw it. Outdoor seating area small no landscaping - for existing in small patio area without any shade coverage or ambience.
Check in check out staff was very busy but staff was nice. Cannot get a refund !!
Left and went to HGI in Bosier city. That hotel was fabulous. Also no receipt received and fighting for a refund. Refrigerator also out of order.bit did quickly come to fix.

2026-04-25 via Nuitee