Novotel Ambassador Seoul Gangnam

Hotels
•
Novotel
8.8 (878 reviews)
130, Bongeunsa-ro, Gangnam-gu , Seoul , kr

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent breakfast
Kind and professional staff
Cons:
Limited access to fountain area
Late check-out request declined

Categories

Cleanliness
8.78
The hotel is clean and well-located.
Service
9.25
Staff were very kind and professional, with standout service from Jeanny and other colleagues.
Location
9.29
The location is excellent, close to a metro station.
Room Quality
8.74
Rooms were good, with a beautiful night city view from the 15th floor.
Amenities
8.27
Some amenities had extra charges, which felt disappointing for the price paid.
Value for Money
8.03
Given the charges for amenities, perceived value for money was lower.
Food and Beverage
9.28
Excellent breakfast with a great variety of quality offerings.
Overall Experience
8.75
A generally pleasant stay with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:40

Property Description

Indulge in Luxury at Novotel Ambassador Seoul

Modern Comforts: Enjoy carpeted flooring, a flat-screen TV, and wide windows in our air-conditioned rooms. Relax with amenities like a minibar, tea/coffee facilities, and a personal safe. The en suite bathrooms offer a choice between a shower and a bath.

Fitness and Relaxation: Unwind at our fitness club with a jogging track, gym, and aerobics room. Arrange for personal trainers or swimming lessons. Afterward, rejuvenate at our sauna for the ultimate relaxation experience.

Culinary Delights: Delight your taste buds at The Square with an international buffet or savor Korean cuisine at Entree. Experience fine dining at "Hongbogak" and 'Woobriand'. Indulge in cakes at The Deli and sip on drinks at the Lobby Lounge and Gran-A bar.

Book your stay at Novotel Ambassador Seoul now for a luxurious and unforgettable experience.

Important information:

Please present the credit card used to make this reservation upon check-in at the hotel. If you are booking on behalf of someone else, you must contact the hotel directly to arrange for third party billing.

Please note that all facilities such as the swimming pool, fitness center, sauna, and golf driving range located on the 3rd floor are closed on the first Monday of every month.

Disinfectant is used to clean the property.
High-touch surfaces are cleaned and disinfected.
Sheets and towels are washed at 60°C/140°F or hotter.
Follows regional cleaning and disinfection practices of CESCO (S. Korea).
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ICN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for KRW 55,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 878 reviews
Cleanliness: 8.78
Service: 9.25
Location: 9.29
Room Quality: 8.74
Amenities: 8.27
Value for Money: 8.03
Food and Beverage: 9.28
Overall Experience: 8.75
Y
Yokoyama • couple • jp
7
次もここに泊まりたいと思う。
Pros:

清潔な客室、給水機が館内二ヶ所にあること、大浴場、朝食ブッフェのメニューが多様で美味しい

Cons:

プールに古さを感じた。廊下を歩く人の音、隣室の水道音が気になった。

2026-04-07 • via Nuitee
D
DAVID • solo_traveller • es
10
2026-04-07 • via Nuitee
P
Panos • solo_traveller • gr
9
Pros:

Spacious room, great breakfast

Cons:

The smell

2026-04-06 • via Nuitee
C
Cesar • couple • pe
9
Buen lugar para usarlo como hub
Pros:

Si ubicación y que estaba cerca a un punto del limousine bus, su comida estuvo buena, aunque una carta reducida

Cons:

Subir con maletas a la entrada

2026-03-30 • via Nuitee
L
Leilani • family_with_children • ca
5
This will be my last stay as there are other properties with the same price with better facilities.
Pros:

Breakfast buffet was good as they offer good selection. But I probably would only purchase for 2x max of our stay as price is a bit steep for someone who only eats light breakfast.

Cons:

It’s a really old property that the carpet in the hallway smells musty and smoky. The price doesn’t reflect that. They also don’t provide water dispenser just like other hotels. They did provide water bottles but only provide 2 each day when there’s 3 of us in the room (asking for additional every time was such a hassle so we just kept buying our own liter every night).

2026-03-29 • via Nuitee
A
Aliya • couple • kz
10
2026-03-28 • via Nuitee
W
Wai • solo_traveller • hk
9
2026-03-26 • via Nuitee
R
Rinratha • couple • th
7
2026-03-24 • via Nuitee
M
Maki • family_with_children • gb
9
2026-03-22 • via Nuitee
S
Shabinna • solo_traveller • tw
9
Pros:

附近就是江南站餐廳、逛街區，交通和機能都非常好
櫃台很友善，讓我一大早的班機可以提早入住，十分感謝
早餐樣式非常多，每天都稍有不同，很好吃
房間稍微有點老舊，但維持蠻乾淨的

2026-03-17 • via Nuitee
K
Khulangoo • solo_traveller • mn
10
2026-03-15 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-03-15 • via Nuitee
E
edisonf831 • Couples
10
Wonderful stay
Pros:

We had an absolutely wonderful stay at Novotel Ambassador Gangnam during our honeymoon. From the moment we arrived, the experience was exceptional.

A special thank you to Alex Nam, who made our stay perfect from the very beginning. When he learned we were celebrating our honeymoon, he went above and beyond to make sure our visit was memorable. His attention to detail, warmth, and genuine hospitality really stood out and made us feel incredibly welcome.

The hotel itself was fantastic — great location, comfortable rooms, and excellent facilities — but it was the service that truly made the difference.

Thank you again to Alex and the team for making our honeymoon stay so special. We will definitely be back and will be recommending Novotel Ambassador Gangnam to our friends.

2026-03-10 • via Tripadvisor
S
Saengnuan • family_with_children • th
9
Superb staffs and comfortable room with convenient airport bus access
Pros:

Staffs are very nice and service-minded. The room is large and comfortable. Several convernience stores are nearby. There is airport limousine bus from ICN Airport which is very convenient.

Cons:

The location is on the hill which requires daily exercise to walk to and back from metro.

2026-03-09 • via Nuitee
J
Johnathan • couple • us
10
2026-03-06 • via Nuitee
R
Rentsendorj • solo_traveller • mn
2
2026-03-03 • via Nuitee
Y
yasemin • couple • tr
10
2026-03-02 • via Nuitee
K
Konstantin • solo_traveller • ru
9
Pros:

Очень комфортная широкая кровать. Лёгкое, тёплое одеяло. Подушки как облако, мягкие и комфортные. Номера просторные, хорошее расположение.

Cons:

У меня в поездке был день рождения, обычно отель делает что-то приятное для именинника. Я подошла на ресепшен попросила свечи для торта, который я купила. Мне сказали что свечей нет, но я могу приобрести торт. Хотя бы тарелку с фруктами, как знак взимания, было бы приятно увидеть по возвращению номер. Я в отеле находилась 2 недели.

2026-03-02 • via Nuitee
S
Sam • solo_traveller • gb
8
2026-03-01 • via Nuitee
M
Minlin • couple • jp
3
Pros:

室内は清潔
地下鉄に近い

Cons:

3時チェックインのはずでしたが、清掃時間がかかる理由で4時まで待たせたにもかかわらず、4時になったら「あと10分くらいがかかりそう」って結局４時半前後にチェックイン完了となっちゃった。しかも同日チェックインの友達が予約のと違うタイプの客室を案内されちゃった。連休で忙しいところもあると理解はしたいのですが、このレベルのホテルにまったく相応しくないサービスだと思うし、管理などがとても混乱だと思います。(謝りに？)なんとかサービスの無料券をくれたが、チェックイン遅くなったせいで当日のスケジュールが結構乱れて気分も悪くなってしまったんです。

2026-02-28 • via Nuitee