Novotel Melbourne Glen Waverley

Hotels
Novotel
8.6 (990 reviews)
285 Springvale Road , Glen Waverley , au

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Cons:
High prices
Parking issues
Cleanliness concerns

Categories

Cleanliness
8.1
Shower wasn't clean and had mold around the door.
Service
9.6
Staff were extremely friendly and helpful, went above and beyond.
Location
9.6
Central location in Glen Waverley, conveniently located near amenities.
Room Quality
8.1
Rooms varied; some clean and nice but others tired and needing revamp.
Amenities
9.1
Good range of breakfast options and facilities for families.
Value for Money
8.1
Expensive for what you get; food and basic services were costly.
Food and Beverage
7.1
Negative feedback regarding food taste and quality.
Overall Experience
9.1
General consensus was positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:46

Property Description

Central Location
Located just 20 minutes from Melbourne's CBD and surrounded by dining options and shopping centers, Novotel Melbourne Glen Waverley offers the perfect blend of convenience and comfort.

Accessible Attractions
With direct access to the city center, Melbourne Cricket Ground, and wineries in the Yarra Valley, our hotel provides easy exploration of the best that Victoria has to offer.

Family-Friendly
Enjoy a stress-free stay with us as up to 2 children stay free when sharing with parents. Let our dedicated staff make your visit, whether for business or pleasure, truly unforgettable.

Book your stay at Novotel Melbourne Glen Waverley now and experience the best of Melbourne and its surroundings!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 990 reviews
Cleanliness: 8.1
Service: 9.6
Location: 9.6
Room Quality: 8.1
Amenities: 9.1
Value for Money: 8.1
Food and Beverage: 7.1
Overall Experience: 9.1
J
Jie (Sophie) family_with_children au
8
2026-04-18 via Nuitee
S
Sama couple au
10
2026-04-17 via Nuitee
B
Belinda couple au
7
Pros:

Happy hour drinks

Cons:

Too far from cbd

2026-04-16 via Nuitee
T
Tony couple au
5
2026-04-15 via Nuitee
W
Weng couple tw
10
2026-04-14 via Nuitee
T
Tara solo_traveller au
10
A great family staycation, lots to do and beautiful hotel.
Pros:

Location. Onsite bar and onsite breakfast buffet
Indoor pool
Comfy

Cons:

All great

2026-04-12 via Nuitee
N
Nicholas family_with_children au
8
2026-04-11 via Nuitee
D
Dale family_with_children au
10
Pros:

Close to everything. Nice room. The lifts were fast.

Cons:

The pool music was really loud. There was no air in the pool area. Very hard to breath.

2026-04-11 via Nuitee
T
Teck Soon family_with_children my
7
2026-04-09 via Nuitee
G
Geraldine family_with_children au
9
Great Easter break location
Pros:

Friendly welcome by the lady at reception this Easter weekend. Kids really enjoyed the truly warm pool. Breakfast buffet was a treat with mainly a Western assortment and all within walking distance of eateries, shopping & entertainment.

Cons:

On-site carpark was pricey with poor access for baggage trolley. An intercontinental breakfast would be preferred alongside access to a games room for families.

Overall, feedback has already been passed on to the hotel. My family enjoyed themselves and would return again, for the right price.

2026-04-08 via Nuitee
D
Dimitra couple au
8
2026-04-08 via Nuitee
N
Natasha family_with_children au
8
2026-04-08 via Nuitee
N
Natalie family_with_children au
6
2026-04-06 via Nuitee
M
Manbir family_with_children au
3
Carpet smells bed mattress so uncomfortable can literally feel the springs
2026-04-06 via Nuitee
J
Jan family_with_children au
10
2026-04-05 via Nuitee
H
Hester couple au
10
2026-03-30 via Nuitee
B
Boyle couple au
9
Was a short one night stay location was amazing with so many good things nearby to do
Pros:

Excellent location was neat clean and tidy!

Cons:

The shower bath

2026-03-29 via Nuitee
R
Ronca family_with_children it
10
2026-03-28 via Nuitee
A
Andy family_with_children au
8
2026-03-27 via Nuitee
M
Mahjabeen family_with_children au
10
2026-03-22 via Nuitee