Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Spa amenities not up to par

Categories

Cleanliness
7.33
Some reviews indicated issues with cleanliness, including dirty sheets and a found contact lens.
Service
9.3
Numerous reviews praised the politeness and helpfulness of the staff.
Location
9.34
Many reviews highlighted the ideal and great location of the hotel.
Room Quality
8.29
General sentiment was positive, but some specific complaints about room cleanliness and decor.
Amenities
7.82
Mixed feelings on amenities, with specific mentions of issues in the spa area.
Value for Money
8.78
Overall good value reflected in positive reviews, though some complaints about costs during busy times.
Food and Beverage
8.33
Positive remarks about breakfast but some concerns about gluten-free options.
Overall Experience
8.8
The majority of reviews expressed overall satisfaction with their stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:49

Property Description

Stunning Views of Durham Cathedral
The Radisson Blu Durham, located just 1 mile from Durham Rail Station and city centre, offers stylish rooms with fantastic views of Durham Cathedral. Each room features modern amenities such as a flat-screen TV, free WiFi, and a spacious work area.

Luxurious Health Club and Spa
Guests can unwind at the PACE Health Club, equipped with a spa bath, sauna, steam room, gym, and indoor pool. The club also offers 5 Nu Spa treatment rooms for relaxation and rejuvenation.

Delicious Dining Options
Indulge in British cuisine with a twist at the Collage Restaurant, known for its signature dishes made from fresh ingredients. The Lobby Bar offers a more casual setting for light meals, coffees, and snacks.

Experience luxury and comfort at Radisson Blu Durham - book your stay now!

Important information:

Please note, the operating hours for some facilities, including the Pace Health Club, may vary during bank holidays. Contact the property directly for the schedule.

Car parking is chargeable and available on a first come, first served basis.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MME

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 14 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for £20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 7534 reviews
Cleanliness: 7.33
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 7.82
Value for Money: 8.78
Food and Beverage: 8.33
Overall Experience: 8.8
R
Ruth • couple • gb
7
2026-04-25 • via Nuitee
E
Edoardo • solo_traveller • it
8
2026-04-25 • via Nuitee
D
David MacIver • solo_traveller • gb
9
2026-04-25 • via Nuitee
M
Michael • couple • gb
10
2026-04-25 • via Nuitee
• solo_traveller • gb
7
Great staff. Comfy bed. Good breakfast.
Pros:

Excellent location. Excellent staff.
Some good items for breakfast.

Cons:

My room was next to what I think must have been pipework as each night around midnight/ 1am there was a loud droning sound with additional banging/knocking making it impossible to sleep. For over £150 per night this was unacceptable. Very disappointing. I bought amd used earplugs for the third night, but should not have had to do that.
The gluten-free toast was never properly toasted. It remained white on one side and toasted on the other. Again, for the price I paid for this trip (having saved up hard to afford it) I wasn't impressed.

2026-04-25 • via Nuitee
N
Nicola • solo_traveller • gb
8
2026-04-25 • via Nuitee
S
Sheree • couple • gb
10
Weekend break , great stay
Pros:

Location
Car parking
View from our room

Cons:

Could have been more , tea coffee & especially milk

2026-04-23 • via Nuitee
T
Timothy • solo_traveller • au
10
Staff helped me with several small requests and saved the day by printing out my presentation I had travelled from Tasma
Pros:

Overlooking the River

Cons:

Nothing

2026-04-23 • via Nuitee
J
Jane • solo_traveller • gb
10
One night away
Pros:

All the staff were extremely helpful from check in, the gym and pool reception to the lovely ladies at breakfast.

Cons:

The pool was very cold when I stayed, but there was matainance work going on pool side, so would expect it will soon be fixed.

2026-04-23 • via Nuitee
A
Anqi • family_with_children • gb
10
Great location, Great facilities, friendly staff.
Pros:

Great location. Breakfast is good, but could improve. Room size is very good.

Cons:

Long queue at the bar to get a drink and order food at night.

2026-04-22 • via Nuitee
H
Helen • solo_traveller • gb
9
Durham hotel with pool
Pros:

Comfortable room overlooking river, very clean throughout and good food (poached eggs etc cooked to order at breakfast). Pool, Sauna etc were all good.

Cons:

The car parking is charged extra - which i only knew a couple of days in advance and is expensive (£17 per day). I appreciate that hotel doesnt own parking but it should be more explicit in hotel description or at booking that this is an extra cost.

2026-04-22 • via Nuitee
U
Usman • solo_traveller • gb
8
2026-04-22 • via Nuitee
T
Tony • solo_traveller • gb
9
2026-04-22 • via Nuitee
J
Jennifer • couple • gb
9
2026-04-21 • via Nuitee
D
Dean • family_with_children • gb
10
2026-04-21 • via Nuitee
C
catherine • couple • us
7
médiocre
Pros:

better than other hôtels in area

Cons:

food

2026-04-21 • via Nuitee
M
Matt • solo_traveller • gb
7
2026-04-21 • via Nuitee
P
Pin • couple • gb
9
2026-04-21 • via Nuitee
P
Peter Michael • couple • gb
3
Good location. Not impressed with the service or the room given it was a Junior Suite.
Pros:

Location was good.

Cons:

Lets start with the room. We booked a Junior Suite. The room was an odd shape so much so I had to squeeze through a small space to get to the bathroom. There were no biscuits with the tea/coffee tray. I had asked housekeeping to replace the conditioner in the shower which was not done,. The shower was very small and the shower pressure was not very strong at all. The sofa and the chairs were hard as nails and very uncomfortable to sit on which meant relaxing in the evening was impossible. Breakfast. Although ok, the eggs were watery, the sausages were dry. Room Service. Charging us £5 extra for someone to bring food up to the room is in my view a rip off. Secondly when I ordered a glass of Malbec I was told they only do it by the bottle , but I could order Shiraz by the glass!! I had asked the mananger, but she was unable to give me any sound reasoning as to why I could order Shiraz by the glass and not Malbec. When housekeeping came to do the room they did not vacum the room , just adjusted the duvet and the pillows and did not replace any of the bathroom accessories as in a razor, shaving cream, bath salts.

2026-04-21 • via Nuitee
F
Felicity • couple • gb
7
Pros:

The room was spacious. Staff were friendly and knowledgeable.

Cons:

Disappointed that the steam room was out of order. No biscuits provided with the tea & coffee in the room.

2026-04-21 • via Nuitee