Fiesta Inn Cuernavaca

Hotels
•
Fiesta Inn
8.4 (449 reviews)
Carretera Mexico - Acapulco km. 88 sin numero, Colonia Delicias , Cuernavaca , mx

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room quality varies

Categories

Cleanliness
7.9
Multiple reviews indicated issues with cleanliness, including dirty mirrors and room smells.
Service
9.4
The staff is consistently praised for their friendliness and professionalism.
Location
8.9
Reviews highlight a great location, though some issues with access were noted.
Room Quality
7.4
Some reviews mention outdated rooms and urgent renovations needed.
Amenities
8.4
Amenities received positive feedback, but some guests noted lacking features.
Value for Money
8.4
The pricing is generally seen as fair, but some felt the breakfast was overpriced.
Food and Beverage
7.9
The breakfast buffet received mixed reviews regarding quality and options.
Overall Experience
8.9
Overall, guests had a pleasant experience, with highlights on comfort and hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:11

Property Description

Convenient Location
Located just 10 minutes away from Cuernavaca’s CIVAC Business Park, our hotel offers the perfect blend of business and leisure.

Relaxing Amenities
Unwind by the outdoor pool, stay active in the fitness centre, and stay connected with complimentary WiFi throughout the property.

Delightful Dining
Indulge in a culinary journey at our restaurant offering a mix of Mexican and international cuisine, set in charming gardens, complemented by a refreshing drink from the lobby bar.

Book now to experience the best of Cuernavaca at Fiesta Inn Cuernavaca!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 4 per day.

Location

Guest Reviews

8.4
Based on 449 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 7.9
Overall Experience: 8.9
A
abel • solo_traveller • mx
4
Pros:

The receptionist that helped me with the check in process.

Cons:

The pool area must be separated from the restaurant access.
The people from the pool leaves water drops that causes slippery floor inside the restaurant and it can cause an accident.
The staff is rude and they dont help to much.
Only the receptionist that helped me with the check in process and the restaurant waiter were polite and with great attitude.
The rest of the staff are rude including the bell boys.

2026-05-10 • via Nuitee
A
AMELIA • couple • mx
10
Como estar en cada
Pros:

El personañ es muy amable me encamta su amabilidad

2026-05-07 • via Nuitee
A
ANGEL • couple • us
10
2026-05-06 • via Nuitee
E
Esmeralda • extended_group • us
9
2026-05-05 • via Nuitee
C
Cinthya • solo_traveller • mx
9
2026-05-04 • via Nuitee
M
Maria Laura • couple • mx
9
Muy buen lugar con albercas climatizadas, pero la comida no es buena y con precios altos, relación calidad precio en ali
Pros:

Las
Habitaciones y albercas

Cons:

La comida, es cara, pero no está buena

2026-05-03 • via Nuitee
O
Oscar Enrique • solo_traveller • mx
10
Lugar confortable y familiar
Pros:

El agua de la alberca y los jacuzzi super calientita!!

2026-05-03 • via Nuitee
A
Alejandro; • solo_traveller • mx
10
Pros:

Limpieza y amabilidad

Cons:

Todo me gustó

2026-04-30 • via Nuitee
G
george • solo_traveller • mx
10
Pros:

Su limpieza

Cons:

Su comida

2026-04-27 • via Nuitee
M
MARIBEL • family_with_children • mx
10
MUY RECONFORTANTE
Pros:

LA UBICACION SUPER Y EL PERSONAL SUPER AGRADABLE Y ATENTO.

2026-04-27 • via Nuitee
A
Ana • family_with_children • pe
9
Muy amable el personal
Pros:

Muy buen desayuno y bien ubicado

2026-04-26 • via Nuitee
J
Jorge • solo_traveller • mx
7
Pros:

La ubicacion

Cons:

Hotel viejo

2026-04-24 • via Nuitee
J
Jorge • solo_traveller • mx
8
Pros:

La ubicación y las instalaciones

Cons:

Te cobran un servicio a la habitación a la fuerza

2026-04-21 • via Nuitee
K
Karina • solo_traveller • mx
8
2026-04-20 • via Nuitee
H
HDZ • solo_traveller • mx
9
Pros:

El desayuno es un poco caro, considerando que otras cadenas ofrecen desayuno sin costo.

Cons:

La estancia no incluye desayuno

2026-04-19 • via Nuitee
M
Ma.Antonieta • couple • mx
10
Nos gusta siempre volvemos
Pros:

Es cómodo, bonito, el desayuno excelente muy alto en precio pero es muy buen lugar

Cons:

La regadera solo tiene media puerta de vidrio y se inunda todooooooo el baño cuando te bañas pero en realidad todo (hasta afuera) necesitan arreglar eso.

2026-04-16 • via Nuitee
G
García • solo_traveller • gt
10
2026-04-15 • via Nuitee
P
Paredes • couple • mx
8
El servicio fue bueno en general
Pros:

La atención del personal de recepción matutino, el personal de restaurante vespertino.

Cons:

La persona que contesto al llamar al servicio de habitación fue grosera cuando pedí la cena.
Las almohadas de la habitación son muy incómodas.
El sofá de la habitación estaba sucio.
Habitación 343 reservada el viernes 10 de abril.

2026-04-13 • via Nuitee
• family_with_children • mx
6
2026-04-10 • via Nuitee
M
Moises • family_with_children • mx
10
2026-04-10 • via Nuitee