Clayton Hotel Ballsbridge

Hotels
Clayton
8.1 (4469 reviews)
Merrion Road , Dublin , ie

Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Lovely decor and location
Cons:
Dirty bathroom
Uncomfortable beds and pillows

Categories

Cleanliness
7.74
Bathroom was dirty, broken tiles around the bath, and grime noted.
Service
8.71
Staff were lovely and great to deal with both in reception and at the restaurant.
Location
9.25
Great location for going to the Aviva or the RDS, very convenient access.
Room Quality
7.7
Beds were a little soft in the middle, and one room had hard pillows.
Amenities
8.23
Standard quality for this hotel tier.
Value for Money
8.19
Generally fair but some aspects were overpriced considering the quality.
Food and Beverage
6.74
Food was very poor for the price; breakfast options were limited.
Overall Experience
8.21
A decent stay overall with key areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 16:07

Property Description

Luxurious Accommodation
Experience comfort and style in our spacious rooms featuring en suite bathrooms, fluffy duvets, and free Wi-Fi. Enjoy a restful night's sleep on hypo-allergenic pillows and make use of the convenient work desks with lamps.

Exquisite Dining Experience
Indulge in traditional breakfasts, light snacks, and international cuisine at The Grandstand Bar & Restaurant. With its charming ambiance and delicious offerings, it's the perfect spot to unwind and savor a delightful meal.

Convenient Location
Located near popular attractions like the RDS, 3Arena, and the Aviva Stadium, our hotel offers easy access to Dublin city center and key landmarks. Whether you're here for business or leisure, Clayton Hotel, Ballsbridge is the ideal choice for a memorable stay.

Book now for an unforgettable experience at Clayton Hotel, Ballsbridge!

Important information:

Please note that breakfast and dinner prices may vary when booked directly at the hotel.

For advance purchase bookings, guests will be sent a payment link 24 hours after the booking is made. Failure to complete payment may result in cancellation of the booking.

Please be advised that during your stay we will be upgrading our elevator system. However, one elevator will always be available to take guests to all floors and the car park.
We understand that this may cause some disruption, and we sincerely apologize for any inconvenience experienced during this period.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DUB

Property Policies

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 12 per day.

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4469 reviews
Cleanliness: 7.74
Service: 8.71
Location: 9.25
Room Quality: 7.7
Amenities: 8.23
Value for Money: 8.19
Food and Beverage: 6.74
Overall Experience: 8.21
C
Colm couple ie
7
Cons:

Overall lacking in attention to detail
Hand soap dispenser in room broken
no coffee pods in room 622 for the pod machine, had to ask at reception
Paid for parking post e-check out and couldn't get a receipt for same
Coffee in restaurant terrible!
Breakfast just ok

2026-05-09 via Nuitee
J
Jerry family_with_children ie
9
Classy. stylish hotel in a lovely period building near Dublin city centre.
Pros:

1. Large, stylish hotel in a lovely Victorian building with lots of places to chill out in armchairs and sofas. 2. Friendly efficient staff. 3. Easy walking distance from the city centre for those who like walking (2 km).

Cons:

A walk-in shower is one of the benchmarks of a really good hotel. The hosepipe in the bath was OK for me but might not suit an older person or anyone with mobility impairment. I would be rating this hotel 10 if there had been a walk-in shower.

2026-05-09 via Nuitee
F
Frederic extended_group fr
10
2026-05-09 via Nuitee
R
ritesh couple in
10
2026-05-09 via Nuitee
R
Ruth solo_traveller gb
5
Pros:

I liked the hotel and location. I stayed in a room on my own and was very comfortable.

Cons:

I was charged double for breakfast...for 2 guests even when only me staying in the room. I contacted them after I realised and was told it was because the room was booked for 2...which I think it defaulted to as it was only ever me. I explained this and still no offer to refund for the 3 extra breakfasts I was charged for. This felt a real shame.

2026-05-09 via Nuitee
K
Kasima family_with_children gb
10
Big recommendation
Pros:

All was great

Cons:

None

2026-05-08 via Nuitee
K
Kasima family_with_children gb
10
Great hotel
Pros:

Everything was great

Cons:

None

2026-05-08 via Nuitee
K
Kasima family_with_children gb
10
Great hotel and place
Pros:

Great place and hotel amazing, stuff very professional

Cons:

None

2026-05-08 via Nuitee
R
Reema Micheal solo_traveller ie
9
2026-05-08 via Nuitee
J
James solo_traveller ie
8
2026-05-08 via Nuitee
Y
YU YA extended_group cr
3
Cero recomendado
Pros:

No

Cons:

Tuve que insistir en cambiar las amenidades que estan malas

2026-05-08 via Nuitee
F
Faydagh family_with_children ie
6
2026-05-07 via Nuitee
P
Pamela couple ie
7
Convenient, comfortable and clean
Pros:

The location is great, hotel is really clean and room was lovely and comfortable. The room was roasting but there was a fan, so all good.

Cons:

Having to pay €10 per night as a resident on top of the nights stay is not good and I didn't like that. If the carpark is used by non residents... Yes charge them, but as residents we've already covered the stay and to be hit with carpark payment on checkin is not good.

2026-05-07 via Nuitee
Y
Yoeri extended_group nl
4
Below Expectations
Cons:

The hotel room was very outdated, especially the bathroom, which looked like it hadn’t been renovated in 20 years. During our stay, the rooms were not cleaned between nights and no fresh towels were provided.

The breakfast was very basic with very limited choices. Also, the room did not look like the photos shown online.

The staff was friendly enough, but it seemed like many of them were new, which made everything take quite a long time.

For the price they charge for the rooms, I expected much more. Overall, the price-quality ratio was disappointing

2026-05-07 via Nuitee
D
David couple ie
8
2026-05-07 via Nuitee
F
Fred couple at
9
2026-05-07 via Nuitee
T
Tis solo_traveller gb
10
Pros:

Everything

2026-05-06 via Nuitee
J
joanne solo_traveller ie
6
Poor Facilities
Cons:

Key cards did not work for the rooms, we were up and down to reception to try and get it sorted.
We paid for the parking and the exit barrier would not work..We ended up been delayed x 1hr leaving the hotel due to this issue.

2026-05-06 via Nuitee
S
Simone solo_traveller it
8
Pros:

La colazione lo apprezzata molto varia dolce 🍰 e salata c'era molta scelta.
La posizione era tranquilla e vicino 600mt dalla stazione dei treni 🚆 di superficie con cui potevi andare dove volevi.

Cons:

L'organizzazione delle pulizie delle stanze rivedibile.
I primi due giorni tt in ordine , dal terzo giorno sono rientrato in camera al pomeriggio verso le 16.30/17.00 ed era ancora da pulire la camera.
Non è accettabile, la stanza va pulita già al mattino uno può rientrare quando vuole durante la giornata non deve attendere la pulizia della camera nel bar del hotel .
Perché mi è stato risposto da un dipendente alla reception e abbiamo le pulizie al pomeriggio in quel ala del hotel. Probabilmente poco personale o cmq poco organizzati per le pulizie camere sei un hotel 4 stelle esigo la camera pulita e cambio biancheria quando rientro in stanza.

2026-05-06 via Nuitee
A
Ashley solo_traveller ca
10
2026-05-06 via Nuitee