Cerise Carcassonne Sud

Hotels
Cerise
8 (117 reviews)
1 Rue Darius Milhaud, Carcassonne, 11000 , Carcassonne , FR

Children allowed
Pets allowed

Facilities

Full-service spa
Free WiFi
Garden
Luggage storage
Steam room
Elevator
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby
Full-service spa
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Spacious rooms
Cons:
Rooms a bit tired
Breakfast options limited

Categories

Cleanliness
7.46
The hotel is described as 'a little tired in appearance' indicating it may need some refreshing.
Service
8.93
Excellent welcome from the staff, highlighting their helpfulness and friendliness.
Location
8.97
Great location for visiting Carcassonne, with easy access to the medieval city.
Room Quality
7.42
Rooms described as ‘a little basic’ and utilitarian, but spacious and comfortable.
Amenities
7.95
Amenities include large, disabled-friendly rooms and basic dining facilities.
Value for Money
7.91
The hotel is reasonably priced for the services offered, particularly for families.
Food and Beverage
7.46
Breakfast options were reasonable, but guests noted preferences for different choices.
Overall Experience
7.93
Overall positive experience emphasizing location, service, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:10

Property Description

Full-Service Spa:
Indulge in relaxing massages during your stay at the hotel's full-service spa.

Recreational Amenities:
Enjoy the indoor pool and steam room for some leisure time and rejuvenation.

Complimentary Amenities:
Benefit from free Wi-Fi, tour assistance, and a banquet hall for added convenience.

Book your stay at Cerise Carcassonne Sud for a rejuvenating experience steeped in history and luxury amenities.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • The property is professionally cleaned.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CCF

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Smoking

    No smoking

  • Pets

    Pets welcome

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8
Based on 117 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.46
Overall Experience: 7.93
G
Glenn partner
8
Pros:

Basic but more than adequate for our needs. Tired decor and simple furniture. You get what you pay for and compared to nearby hotels very reasonably priced. Large apartment with plenty of storage. Staff could not have been more helpful. Very accommodating and smoothed out some minor issues very professionally. Easy walking distance to the castle and town.

2025-10-10 via Nuitee
E
Elsie
8
Pros:

Helpful and friendly staff.

2025-10-01 via Nuitee
M
Marc
10
Le top pour rapport qualité-prix
Pros:

Excellent choix. Top pour le rapport qualité prix. Studio très propre et grand. Hôte très attentionné. Bien situé à quelques minutes de marche de la cité médiévale. Épicerie à proximité.

Marc et Louise

2025-10-01 via Nuitee
C
christiane
6
Pros:

Hôtel bien situé et accueil impeccable mais petit Hôtel qui manque un peu d’amour et aurait besoin d’un petit rafraîchissement

2025-09-28 via Nuitee
M
Michael
8
Pros:

Easy walking to Carcassonne Citee. Superior family apartment was very spacious and adequate for a stay of a few days although it did feel slightly tired in appearance. Excellent welcome from the staff.

2025-09-03 via Nuitee
G
Gary family
10
Pros:

Perfect for visiting Carcassonne--easy walk to the medieval city. A nice balcony in our room for sipping wine after a long day seeing the sights!

2025-07-26 via Nuitee
M
Marie
8
Great location, comfortable if a little basic.
Pros:

We had a two night stay to visit the mediaeval town and found the location of the Cerise Carcassonne Sud excellent for this purpose. The carpark is very large and secure with gates closing from 9 pm. The old town is a 5 minute walk away - very do-able even in the 35 C heat.
Our rooms (in block A) were very large, disabled friendly, if a little utilitarian with sparse oldish, basic furniture (no bedside tables). Air conditioning worked well, the king size bed was very comfortable and the shower was stable and controllable. Our bathroom was a fully accessible wet room and very large. Perfect for older travellers. The wifi was a bit patchy, but we understand that this was a temporary issue.
The breakfast (extra cost) was reasonable - better as a Continental rather than the cooked variety. Dining in room would be possible with basic facilities (microwave, fridge, hotplate) with cutlery, crockery and a few pans provided. The hotel is on the edge of town with a pattiserie and grocery stall about 15 minutes walk along a busy road.
Overall, the Cerise Carcassonne Sud was well located and comfortable. Not an expensive, luxury hotel, but probably great for families and perfect for visiting the old city.

2025-07-18 via Nuitee
E
Elsie partner
6
Pros:

Road noise. Apartment, pans, cups, cutlery all dirty.
On the positive side, apartment close to Carcassonne Cite.

2025-07-03 via Nuitee
V
Verified traveler
8
Would consider staying again
Pros:

The members of staff in reception didn't speak much English but I very much appreciated that they were trying their best as much as I was with my French. The property was clean and comfortable and access to the pool was a great plus. Breakfast was adequate but on the expensive side. Close to the Cite' (around 10 minutes walk) and the area felt safe to walk even at night. Bus no2 which takes you to the newer part of town is just round the corner and no3 is just outside the Castle wall

2025-06-27 via Nuitee
H
Huseyin
4
Really bad smell in the room
Pros:

The property is in need of repair or modernisation and there was a terrible smell both in the room and throughout the property.

2025-06-26 via Nuitee
J
Jean partner
8
Pros:

Établissement sélectionné pour sa localisation, à distance de marche de la cité médiévale. Stationnement sécuritaire et vaste. Appartement qui ressemble à une résidence universitaire sans décoration . Très grand balcon mais ameublement très fatigué. Correct pour une nuit.

2025-06-24 via Nuitee
C
Claudia family_with_children
6
Pros:

This apartment hotel in Cerise, France offers a practical and comfortable stay, especially for travelers looking to explore nearby attractions like Le Site Carcassonne, which is conveniently close by. The rooms are spacious and air-conditioned, providing a cool and restful environment, and the inclusion of on-site laundry facilities and free parking adds to its convenience. The balcony space was a pleasant surprise—private and roomy enough to relax or dry clothes naturally. The staff were welcoming, helpful, and bilingual, making check-in and communication easy for non-French speakers. While the hotel is very clean overall, some areas show wear, such as scuffed doors and elevators, and the furnishings are quite minimal. That said, it’s a solid choice for a short or extended stay if comfort and practicality are your priorities.

2025-06-17 via Nuitee
C
Christine partner
8
Pros:

Excellent location for visiting Old city. Really appreciated the upgrade. Good breakfast. Friendly staff

2025-06-13 via Nuitee
A
Angeline
8
Pros:

This is a basic aparthotel, it was clean but in news of refurbishment. Comfy beds and quiet, also close to medieval walls.
Only get 1 towel for whole stay, 1 teabag and 1 toilet roll!!

2025-05-30 via Nuitee
P
Peter friends
10
Pros:

Great hotel unfortunately only stayed one night , safe parking easy walk to castle .

2025-05-14 via Nuitee
M
Maxim
10
Pros:

Good location, only 10 min away from the castle. Staff is extremely helpful.

2025-05-14 via Nuitee
E
Elsie
10
Pros:

My husband and I stayed on an apartment with a balcony overlooking the gardens and car park but the view of the beautiful trees was perfect for us. We also found the apartment quite spacious with adequate facilities.

2025-05-08 via Nuitee
R
Robin
8
Good Value
Pros:

This property though simple was an excellent value. Rooms were clean. Parking was plentiful. Included breakfast was very good. Easy walk to the fortress. The only downside was the laundry. With only one machine with a very small drum and many long-term residents, I would not count on the machine's availability. If you need to do laundry, there is a very good commercial one about a half-mile from the hotel.

2025-04-03 via Nuitee
A
Antony partner
8
Pros:

What a find! What the accomodation lacks in modernity, it more than makes up for in size of rooms, cleanliness, the MOST comfortable beds, facilities (including a pool and steam room) and self catering amenities. But what sets this place apart, is the most incredible breakfast - we have never had such choice and quality!!! The friendliness and helpfulness of the staff also deserves a big mention. Would definitely look at returning!

2025-02-21 via Nuitee
E
Erika partner
6
Pros:

Rooms are big, beds are comfortable. Shower wouldn’t be great for anyone with mobility issues. Shower wall did not appear very clean and water went on the floor. Close to the castle and there is a good bakery walking distance. Staff were friendly. Breakfast was alright with eggs, bacon and pastries.

2025-02-06 via Nuitee