Mount Pleasant Hotel

Hotels
8 (1372 reviews)
50 Belle Vue Terrace , Great Malvern , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality
Limited parking

Categories

Cleanliness
7.08
A few mentions of cleanliness issues, particularly regarding the carpet in Room 18.
Service
9.05
Friendly and professional staff consistently mentioned.
Location
9.09
Central location with good parking options noted positively.
Room Quality
7.54
Mixed feedback, some rooms described as unwelcoming or small.
Amenities
8.57
Overall amenities were satisfactory but some areas need improvement.
Value for Money
7.53
Some guests felt prices were high for services received, particularly the bar.
Food and Beverage
7.08
Breakfast quality faced criticisms despite some positives.
Overall Experience
8.05
General enjoyment of the stay with noted deficiencies in a few areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Charming Georgian Building and Family-Run Atmosphere
The Mount Pleasant Hotel, a picturesque family-run country-house hotel housed in a stunning Georgian building, is centrally located in Malvern. The hotel boasts 18 uniquely decorated en-suite bedrooms featuring original antique furniture, adding a touch of elegance and history to your stay.

Diverse Dining Options and Event Spaces
Indulge in a delightful culinary experience at the hotel's bar and restaurant, with an additional option for private hire. Whether it's a cozy dinner or a special celebration, the hotel caters to all your dining needs. Furthermore, with 3 versatile rooms, the hotel is ideal for hosting meetings, conferences, and events.

Breathtaking Views and Convenient Location
Wake up to scenic views of the Priory Church and the Malvern hills. Perfect for nature lovers, the hotel offers direct access to the hills for leisurely strolls or more adventurous hikes. Additionally, its proximity to Great Malvern Train Station and Worcester makes it a convenient choice for travelers.

Ready to experience the charm and convenience of Mount Pleasant Hotel? Book your stay now for an unforgettable getaway.

Important information:

The Mount Pleasant Hotel is a strictly nonsmoking establishment.

Guest check in on a Sunday is 15:00-22:00, anyone wishing to check-in after this must contact the hotel to make alternative check-in arrangements.

Children under the age of 18 must be accompanied by an adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1372 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
T
Thomas Kilmartin extended_group gb
8
Pros:

We only stayed for 1 night, but it was a good experience.

It was very quiet.

Cons:

It would have been better to have a fridge in the room.

2026-06-23 via Nuitee
M
Mark couple gb
9
2026-06-23 via Nuitee
K
kenneth couple gb
8
really good location, and polite, friendly staff. Decor worn in places and carpets discoloured.
Pros:

Excellent breakfast and friendly staff

Cons:

There were no glasses in the room, so we had to use cups for drinking water.

2026-06-22 via Nuitee
E
Ellen couple gb
7
Nice little find in the centre of town. Beds are uncomfortable and that’s all I needed really after a long drive. Othwew
Pros:

Parking right outside, clear check in instructions, helpful staff. Breakfast was nice. Good central location.

Cons:

Bed was so hard, pillows very old and duvet was way too hot.

2026-06-22 via Nuitee
M
Mei Yee couple gb
7
lovely overnight stay in Malvern
Pros:

room - modern, great shower and large tv screen; breakfast - lovely filling cooked English breakfast. Staff were super friendly and helpful. Location - exactly where I needed to be.

Cons:

bed - was oddly hard

2026-06-22 via Nuitee
K
Keith couple gb
10
2026-06-21 via Nuitee
M
Margaret couple gb
7
The views made up for small disappointments.
Pros:

The location was great, fantastic views from the front of the property and the beer garden. Bar/ breakfast staff were very friendly and helpful.

Cons:

WiFi was patchy. The room we were allocated was actually identical to a Pontins chalet, not an integrated hotel room that we had expected from the pictures on Booking.com. No lounge, which is weird.

2026-06-19 via Nuitee
F
Frederick solo_traveller gb
10
Pros:

Pleasant and helpful staff. Breakfast suburb. Room super.

Cons:

booking.com technology.

2026-06-18 via Nuitee
L
Lee solo_traveller gb
8
2026-06-18 via Nuitee
B
Bethan couple gb
5
Disappointed
Pros:

Staff were very nice and breakfast was lovely

Cons:

Evening meal was disappointing for price. My burger was burnt.
Room was clean but could do with TLC.
Quite expensive for what it was

2026-06-15 via Nuitee
S
Shirley couple gb
8
Comfortable stay with good food. I found the stairs a challenge though as I have arthritic knees
Pros:

It's originality

Cons:

The stairs

2026-06-15 via Nuitee
S
Stevens solo_traveller gb
6
2026-06-15 via Nuitee
A
Anne extended_group gb
10
Very enjoyable. Will definitely be staying there again.
Pros:

The hotel and room were lovely and very comfortable - fabulous bathroom in my room. The staff were excellent, couldn't have been more helpful and pleasant. Breakfast was delicious and the service was excellent. The Mulberry Restaurant was great - delicious food and excellent, polite service. Location was great for Royal Three Counties show.

Cons:

Sadly, the Lantern Indian restaurant was a shambles. We booked a table for 7.30 pm, but ended up walking out at 8.10 pm having been ignored and not even offered a drink. Another 2 people who were there before us, walked out 10 minutes earlier. I have never walked out of a restaurant in my life.

2026-06-14 via Nuitee
C
Claire solo_traveller gb
10
Pros:

Staff were helpful.and kind. Wonderful view overlooking the Abbey

Cons:

Any issue resolved quickly so no.complaints at all

2026-06-13 via Nuitee
R
Robert couple gb
8
A one night break with Bed and breakfast and evening meal, With stroll around Malvern.
Pros:

The room was large with a great view over Malvern and the priory.
Breakfast was very good. Location was right in the centre of Malvern with the priory just across the road.

Cons:

Nothing it was all good.

2026-06-11 via Nuitee
N
Nigel couple gb
7
2026-06-10 via Nuitee
J
James solo_traveller gb
7
Pros:

Good location , comfortable and clean. Friendly staff and good value for money.

Cons:

Shower temperature erratic and pressure low.

2026-06-10 via Nuitee
R
Ronald couple gb
10
Great place
Pros:

It was all good

Cons:

Nothing

2026-06-10 via Nuitee
D
David couple es
8
A comfortable room and friendly staff.
Pros:

Didn't like the bread, nor the toaster. It is not practical for guests to use.

Cons:

Being given a menu card with prices on.

2026-06-09 via Nuitee
C
Colin solo_traveller gb
9
Good place to stay in Malvern
Pros:

Good location

Cons:

Limited parking, no water glass or bottled water in the room

2026-06-08 via Nuitee