Mount Pleasant Hotel

Hotels
8 (1319 reviews)
50 Belle Vue Terrace , Great Malvern , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Packed lunches
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Beautiful view
Friendly staff
Great location
Cons:
Cleanliness issues
Breakfast quality
Limited parking

Categories

Cleanliness
7.08
A few mentions of cleanliness issues, particularly regarding the carpet in Room 18.
Service
9.05
Friendly and professional staff consistently mentioned.
Location
9.09
Central location with good parking options noted positively.
Room Quality
7.54
Mixed feedback, some rooms described as unwelcoming or small.
Amenities
8.57
Overall amenities were satisfactory but some areas need improvement.
Value for Money
7.53
Some guests felt prices were high for services received, particularly the bar.
Food and Beverage
7.08
Breakfast quality faced criticisms despite some positives.
Overall Experience
8.05
General enjoyment of the stay with noted deficiencies in a few areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 02:50

Property Description

Charming Georgian Building and Family-Run Atmosphere
The Mount Pleasant Hotel, a picturesque family-run country-house hotel housed in a stunning Georgian building, is centrally located in Malvern. The hotel boasts 18 uniquely decorated en-suite bedrooms featuring original antique furniture, adding a touch of elegance and history to your stay.

Diverse Dining Options and Event Spaces
Indulge in a delightful culinary experience at the hotel's bar and restaurant, with an additional option for private hire. Whether it's a cozy dinner or a special celebration, the hotel caters to all your dining needs. Furthermore, with 3 versatile rooms, the hotel is ideal for hosting meetings, conferences, and events.

Breathtaking Views and Convenient Location
Wake up to scenic views of the Priory Church and the Malvern hills. Perfect for nature lovers, the hotel offers direct access to the hills for leisurely strolls or more adventurous hikes. Additionally, its proximity to Great Malvern Train Station and Worcester makes it a convenient choice for travelers.

Ready to experience the charm and convenience of Mount Pleasant Hotel? Book your stay now for an unforgettable getaway.

Important information:

The Mount Pleasant Hotel is a strictly nonsmoking establishment.

Guest check in on a Sunday is 15:00-22:00, anyone wishing to check-in after this must contact the hotel to make alternative check-in arrangements.

Children under the age of 18 must be accompanied by an adult.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for £15 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £30 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1319 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 8.57
Value for Money: 7.53
Food and Beverage: 7.08
Overall Experience: 8.05
H
Harriet couple gb
10
2026-04-25 via Nuitee
A
Annie solo_traveller gb
9
Pros:

Location is perfect for the hills. Staff friendly & welcoming. Excellent value for money when visiting Malvern

Cons:

Carpet/decor a little "tired" but did not detract from stay

2026-04-25 via Nuitee
A
Angela solo_traveller gb
8
Pros:

Good location for theatre and town. Plenty of parking

2026-04-25 via Nuitee
B
Brian couple gb
8
Generally very good. We would stay here again.
Pros:

The size of the room and the view over the abbey.

Cons:

No bottled water left in the rooms along with the tea and coffee.
Not all people drink tea / coffee.

2026-04-25 via Nuitee
D
Despina solo_traveller gb
10
A very pleasant stay at the Mount Pleasant Hotel, clean, with a helpful and welcoming atmosphere.
Pros:

The property was full of character and very clean. High on a hill, with some nice views through the window, and en-suite too. Also, very quiet which meant getting a good nights sleep.
The service was great too, very friendly and helpful staff.

Cons:

I cannot say anything negative about the Mount Pleasant Hotel. I will book again!

2026-04-18 via Nuitee
B
Ba Ngoc couple gb
8
Comfortable 🥰
Pros:

Yes 👍

Cons:

No

2026-04-14 via Nuitee
J
Joanna couple gb
9
2026-04-08 via Nuitee
C
cindy couple gb
10
Friendly, Customer focused, Pleasantly outstanding stay.
Pros:

Staff very welcoming, Ashley and Marcus booked us in and ensured our whole stay was enjoyable.
Cleaning ladies of the hotel definately impact the quality of hygiene and ensured room cleaning posed no inconvenience.
Waiting staff in the mulberry restaurant were also professional and polite as well as attentive.

We were upgraded in room choice, resulting in a wonderful view of the priory albeit at the top of the staired building.
The cleanliness was excellent and in room facilities including, tea, coffee supplies along with biscuits were a really nice touch.
Comfortable bed with good quality linens and room temperature and mattress very conducive to enable a great nights sleep.

The breakfast was delicious and plentiful again with friendly helpful staff ensuring any requests were met.
There is an adjacent car park for which a car parking electonic hub in reception and bar is available.
The menus of the mulberry provided expertly cooked main and snack meals. The variety met with dietary needs. The quality and quantity of food was very good and cooked professionally, very tasty!

Overall i would definatly stay here again as a 2 night stay was not enough. There is also a triple lauered seating stea outside to sit and have a drink.

Wide selection of drinks at the bar.

Oh and as you walk from the hotel car park, there is direct access to the malvern hills.
Lastly there is a convenience store next door and the hotel is right on the main road for central shops, cafes, eateries and about a 20minutes walk from the malvern link railway station.

Cons:

Parts of the decoration appeared tired and may benefit from painting. However the personnel/staff investment deflected any concerns, as their focus of client care was impressionable.

If a small room fridge could be a considered in the future, this may be beneficial for guests.

2026-04-06 via Nuitee
M
Mateusz couple gb
8
I would choose this place again.
Pros:

Great location

Cons:

Wonderful view, nice staff

2026-04-06 via Nuitee
solo_traveller gb
10
2026-04-06 via Nuitee
M
Mark couple gb
8
Had a lovely time
Pros:

Great location

Cons:

Could do with changing stair carpet and room needs a bit of work

2026-04-06 via Nuitee
K
kenneth couple gb
6
Pleasant stay and welcoming staff
Pros:

Good location and excellent bbreakfast

Cons:

Outside room and stepped access

2026-04-06 via Nuitee
C
Clare123456 extended_group gb
9
2026-04-04 via Nuitee
T
Timothy couple gb
10
Pros:

All the staff were friendly. The restaurant is perfect and the beautiful hotel is made more special by being family run. Ideal location for the theatre and hills.

2026-04-04 via Nuitee
R
Richard couple gb
10
Fabulous restaurant, breakfast was great
Pros:

Perfect location

Cons:

Nothing

2026-04-03 via Nuitee
H
Helen couple gb
8
2026-03-31 via Nuitee
J
Juan family_with_children ch
7
Overall a correct place
Pros:

Good location, friendly staff, nice breakfast

Cons:

Quite basic, no special charm

2026-03-30 via Nuitee
T
Thomas couple gb
8
2026-03-29 via Nuitee
A
andrew couple gb
9
Pros:

Excellent breakfast fulfilling

2026-03-28 via Nuitee
S
Stephen solo_traveller gb
8
Good value, good location with friendly helpful staff…
Pros:

Location & facilities

Cons:

The Room 12 shower temperature ranged from cold to scalding and took an age between these variations. This was the only negative aspect….

2026-03-28 via Nuitee