Homewood Suites Newport News - Yorktown by Hilton

Hotels
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Homewood Suites by Hilton
8.7 (524 reviews)
401 Commonwealth Drive , Newport News , us

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions of Karen and Michelle)
Spacious suites with full kitchens
Convenient location near stores and restaurants
Pool that kids enjoyed
Responsive front desk/management
Well-kept exterior/grounds
Healthy breakfast options noted by some guests
Relaxing and comfortable stays for many
Cons:
Inconsistent or no hot water reported in multiple rooms
Room housekeeping problems: dirty showers, mold, food on furniture, poor vacuuming
Breakfast shortcomings: waffle maker removed, limited non‑pork options, repetitive taco bar, bacon undercooked
Hot tub nonexistent or misleading property info
Pool cleanliness concerns reported
Some rooms outdated or missing fixtures (cabinet door, furnishings), bed softness or improper making

Categories

Cleanliness
6.5
Multiple guests reported cleanliness problems: moldy/dirty showers, food on furniture, unclean sinks, incomplete vacuuming, and poorly made beds; housekeeping sometimes did not fully address issues.
Service
9.5
Consistently praised staff and managers (several mentions of Michelle and Karen); front desk described as helpful, accommodating, and attentive, including comping points for inconvenience.
Location
9.1
Convenient to Walmart, restaurants, gas and stores; great for errands and dining, though it is a 25–35 minute drive to Jamestown/Yorktown/Williamsburg which may be inconvenient for some sightseers.
Room Quality
9
Many guests praised spacious suites and full kitchens; however, some rooms had maintenance issues (missing cabinet door), inconsistent hot water, and furnishings slightly less upgraded than other Homewood properties.
Amenities
8.9
Pool was enjoyed by families, but guests reported issues: hot tub nonexistent or not as advertised, pool cleanliness concerns, and inconsistencies with hot water; breakfast setup also changed (waffle maker removed).
Value for Money
9
Guests felt the suites and helpful staff provided strong value for the area; some shortcomings (cleanliness, breakfast) tempered perceived value but overall considered good for the market.
Food and Beverage
8.8
Mixed feedback: some enjoyed healthy breakfast options, while others complained about limited non-pork choices, removed waffle maker, undercooked bacon, and repetitive offerings (taco bar).
Overall Experience
8.8
Overall positive due to friendly staff and roomy suites, but tempered by recurring cleanliness complaints, breakfast issues, and inconsistent hot water; many would return if cleanliness/amenities improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 23:23

Property Description

Luxurious All-Suites Hotel in Yorktown, Virginia

Fully Equipped Kitchen and Indoor Pool

Discover ultimate comfort at Homewood Suites Newport News - Yorktown by Hilton. Unwind in our spacious suites equipped with fully equipped kitchens and enjoy a refreshing swim in the indoor pool.

Relaxation and Convenience

Indulge in relaxation at our on-site hot tub or make use of the outdoor barbecue facilities. With a 24-hour fitness centre and free Wi-Fi access, your stay is bound to be both relaxing and convenient.

Delicious Breakfast and Nearby Attractions

Start your day right with a hot continental breakfast served in our inviting lobby. Explore nearby attractions such as Colonial National Historical Park and Busch Gardens, just a short drive away.

Book now for an unforgettable stay at Homewood Suites Newport News - Yorktown by HiltonNewport News.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The pool and hot tub are closed due to renovations.

Property offers Evening Reception on Wednesdays only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHF

Location

Guest Reviews

8.7
Based on 524 reviews
Cleanliness: 6.5
Service: 9.5
Location: 9.1
Room Quality: 9
Amenities: 8.9
Value for Money: 9
Food and Beverage: 8.8
Overall Experience: 8.8
S
Smith • solo_traveller • us
10
Pros:

The staff was very nice and the accommodations exceeded my expectations. I'm looking forward to my upcoming stay and the experience of the accommodations.

Cons:

Regarding the accommodations there's nothing I didn't like, I just wish I could have stayed longer.

2026-08-28 • via Nuitee
C
Christina • couple • us
10
Super spacious room, great amenities, very good breakfast
Pros:

Very spacious room. Great amenities in the room and on the property . Close to CNU. We will definitely be back.

2026-08-27 • via Nuitee
M
Maureen • solo_traveller • us
10
2026-08-14 • via Nuitee
J
Janet • solo_traveller • us
9
I had a fun weekend trip!
Pros:

The lady at check in was so nice and really helpful. The breakfast was good, but items such as eggs were often cold, I would just reheat in the microwave. It was nice to have a mini kitchen which even had two stove top burners and they even supplied plates, silverware etc...

Cons:

The plumbing in the bathroom needs some attention. The toilet barely flushed and the bathroom sink didn't drain well so it was a little bit of a nuisance when brushing your teeth, etc...

2026-08-10 • via Nuitee
B
Brittany • couple • us
8
2026-08-10 • via Nuitee
S
Scott • couple • us
6
2026-08-08 • via Nuitee
O
Olatunji • family_with_children • ng
8
Excellent, staff were amazing and willing to help
Pros:

Staff were friendly

Cons:

None

2026-08-07 • via Nuitee
M
Monique • solo_traveller • us
5
2026-07-25 • via Nuitee
L
LaTori • solo_traveller • us
8
Pros:

The Suite was Comfortable and Spacious. Full kitchen and living room. Michelle and Karen made Sure I had everything I needed.
Thanks Again for the Wonderful Weekend 😊 😀.

Cons:

Please keep Waffles on Your BreakFast Options. My Grandson Loves Them.

2026-07-21 • via Nuitee
T
Tara • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Julie • extended_group • us
10
2026-07-20 • via Nuitee
N
Nakia • family_with_children • us
10
Perfect stay. I'm from NY and never booked a hotel in VA. We were very happy here.
Pros:

Located near everything you need. Walmart, restaurants, gas, discount stores. Great location. They had a pool and the kids had a ball in it.

Cons:

Breakfast could have been better. No non pork options. We had to eat breakfast elsewhere.

2026-07-17 • via Nuitee
E
Edwards • solo_traveller • us
10
2026-07-17 • via Nuitee
H
HUNNYBEE77 • solo_traveller • us
10
2026-07-10 • via Nuitee
E
eunyoung • family_with_children • us
9
It was very comfortable
Pros:

Big spacious with Kitchen

Cons:

Location. It’s about a 25-minute drive from Jamestown and Yorktown, and about a 35-minute drive from Williamsburg.

2026-07-09 • via Nuitee
M
Michael • couple • us
10
2026-07-02 • via Nuitee
K
Kathryn • couple • us
8
Best the area has to offer
Pros:

I always love the spaciousness and layout of Homewood suites. The front staff was so accommodating and nice. They really made the stay better than it would otherwise have been.

Cons:

As Homewood suites go, this one was not quite up to the quality of some others (e.g. Boulder, CO; Pleasant Hill, CA). Those ones have slightly more upgraded furniture and a door between the bed and the rest of the room and a dining room table. This one was smaller and one single space with no dining area. There was also an issue with hot water not working consistently. BUT, the staff tried to get it working and comped me HIlton points for the inconvenience. It wasn't their fault. The grounds of those other Homewoods are also nicer because they're laid out with a courtyard, 2 stories and the rooms all near parking spaces that surround the building. This one felt more like a Comfort Inn BUT it is definitely head and tails above other hotels in the area. So, for the area it's probably a 10/10. The management does the best with what they have. I only mention these negatives in case, as a traveler, you're expecting Homewood Suites like the ones I've stayed in other places.

2026-06-24 • via Nuitee
G
GREGORY • family_with_children • us
8
Pros:

proximity to family and attractions

Cons:

Breakfast was lacking from the past. Waffle maker was gone, bacon could have been crispier, taco bar every day (too much) and danish was lacking.

Bathroom shower did not produce HOT water only Luke warm all the time

2026-06-17 • via Nuitee
M
Mathison • solo_traveller • us
10
Pros:

Beautiful hotel, Ms. Karen was the most helpful, sweetest person we have ever dealt with on vacation. She made our trip so much more enjoyable with her and the teams exceptional service

Cons:

Having to leave would be the only thing we didn't like

2026-06-15 • via Nuitee
N
newberry • couple • us
9
Pros:

Everyone was very friendly especially Ms Karen at the front desk

2026-06-15 • via Nuitee