Caesars Windsor Hotel & Casino - A Caesars Rewards Destination

Hotels
Caesars Entertainment
8.4 (2359 reviews)
377 Riverside Drive East , Windsor , ca

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Overall good experience
Cons:
Rude staff
High price
Inconvenient amenities

Categories

Cleanliness
8.23
The rooms were clean, but there were issues with some amenities.
Service
7.7
Service was generally welcoming, but some staff were rude.
Location
9.24
Great location with convenient access to various attractions.
Room Quality
8.69
Rooms were exceptional, clean and spacious.
Amenities
8.22
Amenities decent, but some improvements could be made.
Value for Money
7.68
Overpriced compared to service quality and additional fees.
Food and Beverage
8.73
No specific feedback, standard quality for this hotel tier.
Overall Experience
8.7
Mixed experience with positive highlights despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Luxurious Accommodations
Experience modern rooms with 42-inch flat-screen HDTV, free WiFi, and elegant linens. Enjoy views of the city or Detroit River from your room, equipped with top-notch amenities.

Dining Extravaganza
Indulge in a variety of dining options including Neros Steakhouse, Legends Sports Bar, and Spago Italian Eatery. Sip on drinks at Bacchus Bar or VU Bar for a perfect evening.

Entertainment Galore
With an on-site casino, 10,000 m² fitness centre, and the famous Colosseum hosting world-class performances, your stay will be filled with entertainment and luxury.

Book now for an unforgettable experience at Caesars Windsor Hotel and Casino.

Important information:

Only guests aged 19 years or older can access the casino, indoor pool, fitness center, Forum Tower, whirlpool, sauna and most Restaurant Outlets.

Please note that the property allows guide animals / seeing-eye dogs. The property reserves the right to ask the nature of the disability upon check-in.

Please note that the hotel may refuse to allow guest to check in to hotel if they do not provide a valid credit card for deposit upon arrival.

Guests that have paid prior to arrival must provide the payment receipt upon check-in.

Deposit: $200 CAD per stay, Credit Card Only.

Resort fee includes: Self-Parking, Business Center Access, Fitness Center admission for 2 people per day, Pool access, In-room internet access daily for 2 devices per day.

There is a $500 dollar penalty for smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 16 years old stay for CAD 30 per person per night when using an existing bed.
    People 6 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2359 reviews
Cleanliness: 8.23
Service: 7.7
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
P
Philip couple ca
8
2026-07-10 via Nuitee
J
James couple ca
9
2026-07-10 via Nuitee
M
Michael solo_traveller us
10
2026-07-09 via Nuitee
A
anne couple ca
10
2026-07-08 via Nuitee
A
Angela couple us
8
2026-07-08 via Nuitee
R
Robert couple ca
10
A truly enjoyable weekend
Pros:

Everything

Cons:

Johnny Rockets

2026-07-07 via Nuitee
P
Pennington solo_traveller us
10
Pros:

The employees were great and enjoyed the amenities.

Cons:

Overall our stay was enjoyable. The bathroom floor was dirty and hair was left over.

2026-07-07 via Nuitee
H
Henie extended_group ca
8
Enjoyed the stay and will return
Pros:

All amenities conveniently in one building

Cons:

Requested a water view of the room but did not received but overall room, casino, staff & restaurant were perfect

2026-07-07 via Nuitee
K
Kandy extended_group ca
10
2026-07-07 via Nuitee
G
Gregory solo_traveller us
4
Excellent location--disappointing and overpriced.
Pros:

The view. The location.

Cons:

My room had a disturbing, funky smell. I think it was the carpeting. The bathroom had a strong mildew/mold smell. I complained about it on checkout and was met with total apathy. The agent said "I'll make a note for housekeeping." Anyone with mobility issues is going to have a rough time at this place. The distance from parking to registration, to my room was endlessly long, involving stairs, escalators, elevators and lots and lots of walking. I'd hoped to stay in the room and order dinner via room service, which was frustrating and, seemingly, impossible, unless goes down and picks it up themselves. Also, the "self-parking" garage was ludicrously designed and poorly marked, leaving guests driving in circles, trying to exit.

2026-07-06 via Nuitee
B
Bolaji solo_traveller ca
4
Pros:

The location

Cons:

To be honest for charges I expected better services and hospitality. We asked for boiling kettle from check in we didn't receive it till next day

2026-07-06 via Nuitee
H
H couple us
8
2026-07-05 via Nuitee
S
Shoshana couple ca
9
Very nice
Pros:

Very nice property.

2026-07-05 via Nuitee
L
Ladele couple us
9
Restful stay
Pros:

Everything is onsite, We didn't need to leave for anything.

Cons:

The wifi didn't work on the resort, only in the rooms.

2026-07-04 via Nuitee
D
Dalia solo_traveller ca
7
2026-07-04 via Nuitee
M
Melissa solo_traveller ca
9
Pros:

Location

Cons:

Pillow options

2026-07-02 via Nuitee
L
Lynda couple ca
7
Cons:

Check in was complicated and long

2026-07-01 via Nuitee
R
Robert solo_traveller ca
9
Pros:

Room was exceptionally large. Very clean.

2026-06-30 via Nuitee
K
Kimberly couple us
6
Pros:

casino/hotel

Cons:

Legends bartender was very rude and did not serve us but had the time to make rude comments to us. Older man.

2026-06-29 via Nuitee
S
Stephanie couple ca
7
2026-06-29 via Nuitee