Caesars Windsor, A Caesars Destination

Hotels
Caesars Entertainment
8.4 (2209 reviews)
377 Riverside Drive East , Windsor , ca

Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Overall good experience
Cons:
Rude staff
High price
Inconvenient amenities

Categories

Cleanliness
8.23
The rooms were clean, but there were issues with some amenities.
Service
7.7
Service was generally welcoming, but some staff were rude.
Location
9.24
Great location with convenient access to various attractions.
Room Quality
8.69
Rooms were exceptional, clean and spacious.
Amenities
8.22
Amenities decent, but some improvements could be made.
Value for Money
7.68
Overpriced compared to service quality and additional fees.
Food and Beverage
8.73
No specific feedback, standard quality for this hotel tier.
Overall Experience
8.7
Mixed experience with positive highlights despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Luxurious Accommodations
Experience modern rooms with 42-inch flat-screen HDTV, free WiFi, and elegant linens. Enjoy views of the city or Detroit River from your room, equipped with top-notch amenities.

Dining Extravaganza
Indulge in a variety of dining options including Neros Steakhouse, Legends Sports Bar, and Spago Italian Eatery. Sip on drinks at Bacchus Bar or VU Bar for a perfect evening.

Entertainment Galore
With an on-site casino, 10,000 m² fitness centre, and the famous Colosseum hosting world-class performances, your stay will be filled with entertainment and luxury.

Book now for an unforgettable experience at Caesars Windsor Hotel and Casino.

Important information:

Only guests aged 19 years or older can access the casino, indoor pool, fitness center, Forum Tower, whirlpool, sauna and most Restaurant Outlets.

Please note that the property allows guide animals / seeing-eye dogs. The property reserves the right to ask the nature of the disability upon check-in.

Please note that the hotel may refuse to allow guest to check in to hotel if they do not provide a valid credit card for deposit upon arrival.

Guests that have paid prior to arrival must provide the payment receipt upon check-in.

Deposit: $200 CAD per stay, Credit Card Only.

Resort fee includes: Self-Parking, Business Center Access, Fitness Center admission for 2 people per day, Pool access, In-room internet access daily for 2 devices per day.

There is a $500 dollar penalty for smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Mon, Jan 12, 2026 until Wed, Feb 25, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 16 years old stay for CAD 30 per person per night when using an existing bed.
    People 6 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2209 reviews
Cleanliness: 8.23
Service: 7.7
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
S
Sharon couple ca
9
2026-03-21 via Nuitee
H
Ho-Wing couple ca
7
2026-03-20 via Nuitee
M
Martin couple ca
8
Pros:

Very nice

Cons:

All good

2026-03-20 via Nuitee
F
Felcia couple us
10
2026-03-19 via Nuitee
D
David M solo_traveller ca
10
2026-03-18 via Nuitee
U
Unique couple us
10
2026-03-16 via Nuitee
T
Tatjana extended_group ca
3
Pros:

The pool and hot tub were good. The decor looks nice.

Cons:

The surprise 25 dollar charge for using tv and drinking water, that is usually included in the price when you book. It was like a surprise fee when you get there, which is dishonest.

Pool location, why cant it be located away from casino so people 19 and younger can come. The ad says kids welcome, but again a lie, they really aren't, they can't even use the pool cause they have to walk through a casino.

There are a lot of lies this hotel does and you are surprised when you show up and can't do anything about it.


So yeah, i would not stay here again.

2026-03-16 via Nuitee
D
Derrick couple us
10
Excellent
Pros:

Great facility

Cons:

Clean and lots to do

2026-03-16 via Nuitee
J
John couple ca
8
Pros:

Going to see a show at the Casino and the convenience of going back to the hotel afterwards. The room was very well appointed and the bathroom included a tub and shower which was great.

Cons:

Quite expensive. The price was almost $200 more/night because it was a Friday and there was a popular comedian doing a show at the casino. Definitely more than we might ever usually pay for a hotel without even a complimentary breakfast.

2026-03-15 via Nuitee
P
PAUL couple ca
8
Very expensive due to price gouging
Pros:

Quality of the place

Cons:

Extreme price gouging because the night of a Jim Gaffagan show.

Rate 3x times normal room night rate - same room which was nice but quite ordinary

2026-03-12 via Nuitee
O
Olivia couple us
7
Okay
Pros:

Bathroom was very nice

Cons:

Elevator got stuck for like 3 minutes and my boyfriend who is terrified of heights didn’t like it

2026-03-09 via Nuitee
K
Kim couple ca
6
Sleepless nights.
Pros:

Area

Cons:

Our air/heating unit emitted exhaust fumes. No sleep. Repaired next morning but still fumes
Where present.

2026-03-09 via Nuitee
C
Caza extended_group us
9
2026-03-09 via Nuitee
M
Melanie solo_traveller ca
5
I don’t know why the check out needed to be so onerous, and why the staff were put off trying to use the credit card tha
Pros:

Good location, close to where I needed to be

Cons:

The staff at the desk at check out were actually kind of rude and not very helpful.

2026-03-08 via Nuitee
M
Melville couple ca
10
2026-03-08 via Nuitee
E
Evan extended_group ca
8
Pros:

All the table and slot games were well laid out. The staff were all very helpful and welcoming. The Italian restaurant staff did very well considering the high volume of customers they had. The room was clean and comfortable with a great view.

Cons:

The lobby was poorly located and was far from where the rooms were. The Italian restaurant was a little small making the chatter in the room more pronounced

2026-03-08 via Nuitee
M
Michael solo_traveller ca
3
2026-03-07 via Nuitee
H
Heather couple ca
10
2026-03-06 via Nuitee
S
Shirley solo_traveller ca
9
Short distance to where we were going
Pros:

Very clean good restaurants

Cons:

Too big

2026-03-05 via Nuitee
E
Elly couple ca
8
Cons:

Very large confusing to enter

2026-03-04 via Nuitee