Caesars Windsor, A Caesars Destination

Hotels
Caesars Entertainment
8.4 (2261 reviews)
377 Riverside Drive East , Windsor , ca

Children allowed

Facilities

Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Overall good experience
Cons:
Rude staff
High price
Inconvenient amenities

Categories

Cleanliness
8.23
The rooms were clean, but there were issues with some amenities.
Service
7.7
Service was generally welcoming, but some staff were rude.
Location
9.24
Great location with convenient access to various attractions.
Room Quality
8.69
Rooms were exceptional, clean and spacious.
Amenities
8.22
Amenities decent, but some improvements could be made.
Value for Money
7.68
Overpriced compared to service quality and additional fees.
Food and Beverage
8.73
No specific feedback, standard quality for this hotel tier.
Overall Experience
8.7
Mixed experience with positive highlights despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Luxurious Accommodations
Experience modern rooms with 42-inch flat-screen HDTV, free WiFi, and elegant linens. Enjoy views of the city or Detroit River from your room, equipped with top-notch amenities.

Dining Extravaganza
Indulge in a variety of dining options including Neros Steakhouse, Legends Sports Bar, and Spago Italian Eatery. Sip on drinks at Bacchus Bar or VU Bar for a perfect evening.

Entertainment Galore
With an on-site casino, 10,000 m² fitness centre, and the famous Colosseum hosting world-class performances, your stay will be filled with entertainment and luxury.

Book now for an unforgettable experience at Caesars Windsor Hotel and Casino.

Important information:

Only guests aged 19 years or older can access the casino, indoor pool, fitness center, Forum Tower, whirlpool, sauna and most Restaurant Outlets.

Please note that the property allows guide animals / seeing-eye dogs. The property reserves the right to ask the nature of the disability upon check-in.

Please note that the hotel may refuse to allow guest to check in to hotel if they do not provide a valid credit card for deposit upon arrival.

Guests that have paid prior to arrival must provide the payment receipt upon check-in.

Deposit: $200 CAD per stay, Credit Card Only.

Resort fee includes: Self-Parking, Business Center Access, Fitness Center admission for 2 people per day, Pool access, In-room internet access daily for 2 devices per day.

There is a $500 dollar penalty for smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20 per day.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for CAD 20 per person per night when using an available cot.
    Children up to and including 16 years old stay for CAD 30 per person per night when using an existing bed.
    People 6 years old and over stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Video

Guest Reviews

8.4
Based on 2261 reviews
Cleanliness: 8.23
Service: 7.7
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
A
Aaron solo_traveller us
10
2026-04-18 via Nuitee
B
Barbara solo_traveller ca
8
Wonderful luxurious stay
Pros:

My room staff and view were marvelous. My dinner at the restaurant bar was excellent

Cons:

There was not any really nice restaurant at the hotel for breakfast. Very disappointing.

2026-04-18 via Nuitee
V
Veizaga-Noreiga couple us
4
I wanted the mini relaxation small vacation getaway and it didn't feel like it
Pros:

The view and the cleanies

Cons:

Restaurants nasty no special couples massages or activities for us to enjoy besides the casino no room service and i didn't like the fact i had to pay $24 to watch a movie they didn't have much a free selection for tv to watch

2026-04-17 via Nuitee
G
Graziani solo_traveller ca
7
2026-04-15 via Nuitee
K
Kathy family_with_children us
6
Location is fine for going to a conference, but not the most comfortable place in the world.
Pros:

Room was conveinent to the convention we were attending.

Cons:

For the price we pay the beds could have been better and there could be an offering of free breakfast. The restaurants are all a long walk so we end up skipping breakfast.

2026-04-15 via Nuitee
P
Pamela couple ca
10
Gorgeous Casino with a Gorgeous View!
Pros:

What a View! Absolutely stunning in the daytime, watching the boats go by, and just sparkling at night with the views of Detroit! You’re not gonna get more perfect than that!

Cons:

As much as the bed was clean with nice crisp, white sheets, it wasn’t as comfortable as I thought it would be. I also thought it should have softer blankets and Duvet. It would be nice if they have the Westin heavenly beds. Just a thought! I guess I’m used to my own bed. I did sleep better the second night, however, I was exhausted from all of the walking around, and gambling that we did lol… It’s absolutely massive! The only other thing that I noticed was that they could loosen up their machines. As much as we had a wonderful time, it would’ve been nice to hear more jackpots going off. All in all, really not much to complain about… Everything was lovely!

2026-04-14 via Nuitee
B
Banks couple ca
9
Pros:

The beds are comfy, the amenities are fantastic. You honestly don't have to leave the hotel to find things to do.

Cons:

The pool should stay open until at least midnight as didn't get enough time in. I didn't care for the shampoo and conditioner and lotion but honestly it is a really great place to stay.

2026-04-14 via Nuitee
N
Nicholas family_with_children ca
2
I love the average workers you have they are the real money makers
Pros:

What breakfast? I did not get any breakfast offer I could clearly see within my booking which I thought should have been for the cost

Cons:

I had a horrible experience when checking in after I was told that the " incidental room deposit " which was 200 a room ( 2 room booking) had to include the ENTIRE cost of our stay! That is misleading! My mother in law wanted to handle the room incidental cost because I don't like using credit cards, but that was not sufficient for this hotel!. They demanded that all the stay and incidental was on one card although we had cash and debit to cover it. I was embarrassed to no end and pissed off to say the least because i didn't have my credit card activated yet set up for the amount required for or booking. Worst of all im bringing my family for the second time after we have suffered a loss of someone we brought and enjoyed ceasars with and trying to recreate a new memory for our family members. Paul anka was great, I would really suggest you stop looking at dollar signs only and perhaps consider the people who are average people who spend more than the 1 percent saving all they can to stay in that percentile.

2026-04-13 via Nuitee
L
Linda extended_group ca
9
Loved the Paul Anka show! Facilities were great, just had hard time finding everything.
Pros:

Room was good size, bathroom was five star!
Had five star dinner in Nero’s Restaurant - excellent service and food.

Cons:

Hard to find your way around. Long line to check in and then had to run back to entrance to move car around to parking. Got totally lost! Didn’t know there were two towers for rooms.

2026-04-13 via Nuitee
M
marktcarr couple ca
10
Pros:

I recommend this hotel without hesitation.
Friendly staff, very clean room.

Cons:

Shower has poor water pressure. I realize this is by design but really...for these prices can we have some water pressure please.

2026-04-12 via Nuitee
S
salas couple us
10
2026-04-07 via Nuitee
S
Sullivan solo_traveller us
10
2026-04-02 via Nuitee
M
Malgosia solo_traveller ca
7
Dirty windows - so much for the little details
Pros:

The staff was friendly. The room was nice. Comfy beds..

Cons:

The windows were very dirty and they had a note in the room stating that they may clean the windows during our stay. I was freaked out the whole time that we would have window cleaners at our windows peeking into our room. Why freak people out like that? They also have these machines throughout the building that you put your money into and then they make it disappear.

2026-03-31 via Nuitee
S
salas couple us
10
all of the people treated me very nice. I am super thankful I made this trip.
2026-03-30 via Nuitee
C
Cheavante couple us
9
Good say overall coean rooms and friendly staff
Pros:

Very clean property

Cons:

Not kid friendly which is fine it’s a casino so we get it! But perfect for an adult vacation so if you have kids and don’t mind being restricted .

2026-03-30 via Nuitee
D
Dillon couple ca
6
2026-03-30 via Nuitee
F
ferringo extended_group ca
10
2026-03-30 via Nuitee
G
Greg couple us
8
Room was great, the process was miserable
Pros:

The room was great. The pool/Hot tub area was great.

Cons:

The check in is the most miserable experience. There is no way to pull up, check in, unload and then go park. You have to find a place to park. Then drag everything from the parking garage to check in. Thats just the beginning. The path is insane. You have to walk from 3 which is 2 then as you get to the casino take stairs down a1/2 level only to go back up on a long escalator. Oh there is an elevator but that takes you lower than the above mentioned path so again you need to go back up a stair or elevator. Then up again!! Then it's a walk across the ENTIRE casino to check in. Of course we were in the tower so back to where we just came to get to the room. Honestly the worst set up I have ever experienced.

2026-03-29 via Nuitee
S
Simone couple ca
10
Pros:

We had a great stay as always
We will return as well
We had an amazing night and say a great concert

2026-03-29 via Nuitee
A
Amanda couple ca
6
2026-03-28 via Nuitee