Caesars Windsor Hotel & Casino - A Caesars Rewards Destination

Hotels
•
Caesars Entertainment
8.4 (2409 reviews)
377 Riverside Drive East , Windsor , ca
+1 800-991-7777

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Spacious rooms
Overall good experience
Cons:
Rude staff
High price
Inconvenient amenities

Categories

Cleanliness
8.23
The rooms were clean, but there were issues with some amenities.
Service
7.7
Service was generally welcoming, but some staff were rude.
Location
9.24
Great location with convenient access to various attractions.
Room Quality
8.69
Rooms were exceptional, clean and spacious.
Amenities
8.22
Amenities decent, but some improvements could be made.
Value for Money
7.68
Overpriced compared to service quality and additional fees.
Food and Beverage
8.73
No specific feedback, standard quality for this hotel tier.
Overall Experience
8.7
Mixed experience with positive highlights despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:12

Property Description

Luxurious Accommodations
Experience modern rooms with 42-inch flat-screen HDTV, free WiFi, and elegant linens. Enjoy views of the city or Detroit River from your room, equipped with top-notch amenities.

Dining Extravaganza
Indulge in a variety of dining options including Neros Steakhouse, Legends Sports Bar, and Spago Italian Eatery. Sip on drinks at Bacchus Bar or VU Bar for a perfect evening.

Entertainment Galore
With an on-site casino, 10,000 m² fitness centre, and the famous Colosseum hosting world-class performances, your stay will be filled with entertainment and luxury.

Book now for an unforgettable experience at Caesars Windsor Hotel and Casino.

Important information:

Only guests aged 19 years or older can access the casino, indoor pool, fitness center, Forum Tower, whirlpool, sauna and most Restaurant Outlets.

Please note that the property allows guide animals / seeing-eye dogs. The property reserves the right to ask the nature of the disability upon check-in.

Please note that the hotel may refuse to allow guest to check in to hotel if they do not provide a valid credit card for deposit upon arrival.

Guests that have paid prior to arrival must provide the payment receipt upon check-in.

Deposit: $200 CAD per stay, Credit Card Only.

Resort fee includes: Self-Parking, Business Center Access, Fitness Center admission for 2 people per day, Pool access, In-room internet access daily for 2 devices per day.

There is a $500 dollar penalty for smoking in a nonsmoking room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Location

Property Video

Guest Reviews

8.4
Based on 2409 reviews
Cleanliness: 8.23
Service: 7.7
Location: 9.24
Room Quality: 8.69
Amenities: 8.22
Value for Money: 7.68
Food and Beverage: 8.73
Overall Experience: 8.7
K
Katie • extended_group • us
8
Pros:

nice clean rooms

Cons:

how difficult it is to find check in

2026-08-29 • via Nuitee
J
Jeffrey • couple • ca
8
2026-08-28 • via Nuitee
G
George • couple • ca
7
Cons:

Self parking very poor. Room service, is for only every three days; that sucks. :(

2026-08-27 • via Nuitee
G
Ghaith • solo_traveller • ca
10
Amazing experience
Pros:

Everything

Cons:

NA

2026-08-27 • via Nuitee
A
Aleshia • couple • us
2
We were celebrating out 25th anniversary and wanted a special experience. We did NOT feel special.
Pros:

Room was clean

Cons:

Walk was extremely long for check in especially for someone with limited mobility.
Restaurants did not have items available that were on special and other items could not be served plain for people with dietary restrictions.
All the EXTRA charges without prior notification.

2026-08-27 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-26 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-25 • via Nuitee
D
Debra • solo_traveller • us
10
2026-08-25 • via Nuitee
G
Guthrie • couple • ca
10
Great
2026-08-22 • via Nuitee
C
Catherine • extended_group • us
4
I will never stay there again
Cons:

Upon arrival, we were told by an employee to drag our luggage thru the casino to the lobby. We asked for help -none available. Luckily a guest helped us. I am 80 years old This was a terrible experience. Upon checkout we were directed to a different, closer way. It was still a hassle but better than the casino route

2026-08-22 • via Nuitee
M
McEachern • couple • ca
10
2026-08-22 • via Nuitee
R
Richards • extended_group • us
10
great
2026-08-19 • via Nuitee
D
Dufresne • solo_traveller • ca
10
2026-08-19 • via Nuitee
F
Firas • solo_traveller • ae
9
2026-08-17 • via Nuitee
S
Syed • family_with_children • ca
10
2026-08-17 • via Nuitee
E
Enaam • couple • ca
10
Pros:

Casino and room

2026-08-16 • via Nuitee
R
Robert • solo_traveller • ca
6
Nice big rooms, but expected room cleaning
Pros:

Nice big room, free parking

Cons:

They only clean the room every three days, which meant we didn’t get our room cleaned or our towels replaced, and there wasn’t enough air circulation for the towels to dry. Also, no clear directions on how to get from the parking to the hotel entrance, so we walked hundreds of meters through the casino, going up and down stairs following signs to the hotel desk

2026-08-16 • via Nuitee
J
Jordana • extended_group • ca
8
Great
Pros:

Spago has great pasta! The room was nicely decorated and very clean.

Cons:

The casino is fun, although some tables weren't open during the morning. I also wish the shower was larger.

2026-08-16 • via Nuitee
J
Joe • solo_traveller • ca
10
Ceasars Windsor Hotel and Casino is a great place to stay it is a professionally run business and they know how to treat
Pros:

There was peace and quiet on the floor I started on , I really liked the gym for my workouts , the staff was great the valet workers go above and beyond there duties , the waitresses and the restaurants were excellent also

Cons:

Everything was great keep up the outstanding work

2026-08-15 • via Nuitee
B
Bita • family_with_children • ca
1
No Amenities Accessible to Kids Whatsoever, and No Attempt to Accommodate.
Pros:

Spago restaurant was good, and the price of the hotel was ok.

Cons:

NOTHING is accessible if you're with a child.
(1) When I initially reserved, I indicated that I was travelling with a 7 year old, and chose the option for a room to be assigned on arrival. At check-in, they said I had booked in the Forum Tower, which was adult-only, and the Augustus Tower that allows families is full, but that they would have to figure something out. Then, reproachfully, they said that I should be booking the Augustus Tower if travelling with kids. I explained that I had booked Assign Room on Arrival, and it should not give me that option if only the Augustus Tower was available to us. They disgruntledly found a room.
(2) We go to the our room in the Augustus Tower, and it was not clean. There was dried pee on the toilet seat and hair on the wall of the shower.
(3) In the pictures of the hotel, it showed a big pool and hot tub. I call the concierge to find out where it is. Instead I learn that it is adult only and there is no pool for kids.
(4) Almost none of the many restaurants (except Spago) allow kids since they are located in the casino building and children cannot walk through the casino to get to the restaurants. I was shocked. Spago did allow kids but it was fully booked for the two nights we were there. The concierge would simply connect me to Spago, rather than try to assist me in getting a reservation there, especially considering NONE of the other restaurants were accessible to us.
(5) There is no room service available at this hotel, but they told us that we could order breakfast / lunch from a Cafe in the hotel and go pick up the food. My husband had to return early, and I was at the hotel alone with my daughter for one day. I ordered food from the Cafe, then called the concierge to find out where it is. It's in the casino and we can't get to it with a child. I asked what I should do since I was alone and had to take her. They said I needed to cancel and order UberEats.
Overall, if you have kids, DO NOT GO TO THIS...

2026-08-14 • via Nuitee