Four Points by Sheraton Manhattan SoHo Village

Hotels
Four Points by Sheraton
8.1 (1342 reviews)
66 Charlton Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
No complimentary breakfast

Categories

Cleanliness
7.54
Multiple comments indicated cleanliness issues, particularly in the context of room cleaning.
Service
9.01
Numerous reviews highlighted the friendly and helpful staff.
Location
9.05
Several reviewers praised the hotel's excellent location near public transport and key areas.
Room Quality
7.5
Some guests mentioned rooms being dated, small, or having minor issues.
Amenities
8.53
Amenities such as early check-in and free coffee in the lobby were appreciated.
Value for Money
7.99
While generally good for location, the price was considered steep by some.
Food and Beverage
7.04
Breakfast options were noted as lacking; no complimentary breakfast mentioned.
Overall Experience
8.11
Overall positive with a few notable concerns, aligning with the target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:23

Property Description

Convenient Location near Subway Station
Four Points by Sheraton Manhattan SoHo Village is ideally situated just 1 block from the Houston Street Subway Station, making it a perfect choice for travelers looking for easy access to transportation around the city.

Modern Amenities and Services
Enjoy the convenience of an on-site restaurant, a state-of-the-art gym, and contemporary rooms with free Wi-Fi at this hotel. The rooms feature flat-screen cable TVs, work desks, and coffee makers, ensuring a comfortable stay for guests. Additionally, room service is available for those seeking a more private dining experience.

Delightful Dining Options and Complimentary Wine Reception
Indulge in American cuisine and cocktails at the on-site SoHo restaurant, or mingle with other guests at the complimentary wine reception held every Wednesday evening in the hotel lobby. This added touch enhances the overall guest experience during your stay.

Experience the convenience and comfort of Four Points by Sheraton Manhattan SoHo Village - book your stay now for a memorable trip to New York City.

Important information:

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.1
Based on 1342 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.11
S
Steven solo_traveller pe
3
Pesima relacion calidad precio
Pros:

1. Mala limpieza del hotel, llegaba y los pasadizos estaban sucios y un dia en la noche habia una asiradora en las escaleras de emergencia
2. El ascensor solo funioncaba 1 de los dos y se demoraba demasiado
3. No tenin paraguas

Cons:

La relacion calidad precio fue pesima

2026-08-22 via Nuitee
M
Miyung extended_group us
7
2026-08-19 via Nuitee
B
Bryn family_with_children au
8
2026-08-19 via Nuitee
I
Inga-Martina extended_group de
10
Sehr angenehm
Pros:

Hatte kein Frühstück

2026-08-18 via Nuitee
B
Beatrice extended_group us
10
Amazing!
Pros:

Position and cleaning

Cons:

No breakfast available

2026-08-18 via Nuitee
C
Conrad couple us
9
Will probably stay here again if in area
Pros:

Location and room

Cons:

Very compact lobby

2026-08-17 via Nuitee
A
Amanda extended_group us
7
2026-08-15 via Nuitee
C
Christine family_with_children us
7
Pros:

The location was good.

Cons:

The room was very small. Our toilet was leaking from the back. Only 1 elevator was working but it was never an issue while we were there.

2026-08-13 via Nuitee
R
Rodrigo family_with_children fr
8
Pros:

Great location and excellent customer service from all employees

2026-08-13 via Nuitee
E
EUN CHONG solo_traveller kr
8
2026-08-13 via Nuitee
G
Guangyu extended_group cn
9
Generally a nice stay
Pros:

Good room facilities given the price, good location

Cons:

Some facilities might have worn out

2026-08-11 via Nuitee
S
Stephen solo_traveller us
8
Very nice, small details would make it perfect
Pros:

Room (806) was big enough though a chair to sit in would have been nice. Bed and pillows were super comfy. My only real complaint was with the shower. The shower head was not attached to the wall and so I had to use one hand to hold it over me will I used the other hand to wash my hair and soap up my body. Not the easiest thing to do one handed and a fixed shower head does not seem like an unreasonable expectation. Otherwise, nice room, good service, polite staff, good location

Cons:

My only real complaint was with the shower. The shower head was not attached to the wall and so I had to use one hand to hold it over me will I used the other hand to wash my hair and soap up my body. Not the easiest thing to do one handed and a fixed shower head does not seem like an unreasonable expectation.

2026-08-11 via Nuitee
B
broaris solo_traveller il
8
2026-08-09 via Nuitee
J
Joffe solo_traveller ec
1
2026-08-05 via Nuitee
H
Hayong Haylie Cho extended_group us
8
It was good for short stay with family and bed was comfortable was great! I’ll can see book this hotel again for just to
Pros:

Location was good and felt safe around and clean. Reasonably clean hotel facility.

Cons:

Wasn’t expecting hotel lobby is so small and the couches wasn’t enough people to sit.

2026-08-05 via Nuitee
B
Baltutan family_with_children tr
8
Tekrar konaklama yapmayı tercih ederim.
Pros:

Konum, fiyat, personel, konum

Cons:

küçük oda, ikram yetersizliği, lobide neredeyse oturacak alan olmaması,

2026-08-04 via Nuitee
L
Lyailim solo_traveller kz
8
2026-08-04 via Nuitee
T
Tou couple us
10
Very worth it!
Pros:

It had everyday and very easy to work with.

Cons:

I wish the hotel have small ridges in the rooms.

2026-08-03 via Nuitee
K
KUMY couple il
8
חדר סביר
Pros:

המלון נקי ומסודר קצת צפוף

Cons:

המיקום קצת בעייתי , חדרים קטנים
המזגן הרעיש בחדר

2026-08-03 via Nuitee
I
Ilaria family_with_children it
6
Pros:

La posizione, splendido quartiere.

Cons:

Non hanno pulito la stanza per ben due volte durante il nostro soggiorno. L’abbiamo trovata sporca. Dopo le mie proteste ci hanno chiesto scusa nulla di più anche se ho chiesto un rimborso per il disagio. Niente, come se fosse normale in un hotel trovare per ben due volte la camera non fatta.

2026-08-03 via Nuitee