Four Points by Sheraton Manhattan SoHo Village

Hotels
•
Four Points by Sheraton
8.1 (1356 reviews)
66 Charlton Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
No complimentary breakfast

Categories

Cleanliness
7.54
Multiple comments indicated cleanliness issues, particularly in the context of room cleaning.
Service
9.01
Numerous reviews highlighted the friendly and helpful staff.
Location
9.05
Several reviewers praised the hotel's excellent location near public transport and key areas.
Room Quality
7.5
Some guests mentioned rooms being dated, small, or having minor issues.
Amenities
8.53
Amenities such as early check-in and free coffee in the lobby were appreciated.
Value for Money
7.99
While generally good for location, the price was considered steep by some.
Food and Beverage
7.04
Breakfast options were noted as lacking; no complimentary breakfast mentioned.
Overall Experience
8.11
Overall positive with a few notable concerns, aligning with the target average.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:23

Property Description

Convenient Location near Subway Station
Four Points by Sheraton Manhattan SoHo Village is ideally situated just 1 block from the Houston Street Subway Station, making it a perfect choice for travelers looking for easy access to transportation around the city.

Modern Amenities and Services
Enjoy the convenience of an on-site restaurant, a state-of-the-art gym, and contemporary rooms with free Wi-Fi at this hotel. The rooms feature flat-screen cable TVs, work desks, and coffee makers, ensuring a comfortable stay for guests. Additionally, room service is available for those seeking a more private dining experience.

Delightful Dining Options and Complimentary Wine Reception
Indulge in American cuisine and cocktails at the on-site SoHo restaurant, or mingle with other guests at the complimentary wine reception held every Wednesday evening in the hotel lobby. This added touch enhances the overall guest experience during your stay.

Experience the convenience and comfort of Four Points by Sheraton Manhattan SoHo Village - book your stay now for a memorable trip to New York City.

Important information:

The credit card provided for payment must be presented at check-in and the cardholder and guest name must match.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property might host on-site functions, so noise may be audible in some rooms.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Guest Reviews

8.1
Based on 1356 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 7.5
Amenities: 8.53
Value for Money: 7.99
Food and Beverage: 7.04
Overall Experience: 8.11
B
Berna • solo_traveller • tr
5
2026-09-15 • via Nuitee
R
Richard • solo_traveller • us
8
2026-09-12 • via Nuitee
N
Nancy • extended_group • us
5
Pros:

The staff was friendly. The room was clean and the bed was comfortable. It was a good location for getting around the city.

Cons:

We stayed for a week. The room was fine when we arrived, but a few days in, we noticed the room smelled musty and clothing we left out during the day felt damp. Since the hotel was fully booked that day, they were unable to move us to a different room. While we were out during the day, maintenance did come in and opened the window, but I guess they couldn't come up with a solution because it remained the same throughout the rest of the trip. We were on the 7th floor of the hotel, but there was a lot of noise from the street, even when the windows were closed at night. Coffee and water in the room were only replenished hit and miss.

2026-09-10 • via Nuitee
S
Sylvia • family_with_children • mx
3
Bad hotel…
Pros:

Location is good.

Cons:

First room smelled like cigarette smoke. Phone didnt work. Second room phone did not work. Terrible pillows. I called from my phone as the one in room did not work to ask for better pillows that never arrived. Had to go down twice to ask for softer ones. Bathroom floods when you shower. Very noisy at night.. will not go back

2026-09-08 • via Nuitee
S
Sue • extended_group • nz
7
Hotel is in a great location but rooms are small
Pros:

Hotel was in a great location and coffee was provided downstairs in the lobby. Beds were comfy.

Cons:

The room was quite small with limited storage. Shower curtain was too short so every shower there was huge amounts of water all over the floor in bathroom and leaking out to room. For this reason we decided not to stay extra nights when we returned to NY.

2026-09-07 • via Nuitee
N
Nicolas • solo_traveller • cl
7
Aceptable estancia cerca de Soho y West Village.
Pros:

Me gustó la ubicación, muy cerca de las zona concurrida de Soho, y Greenweech Village. Con estación de subway a 1 cuadra y comercios para comprar bebidas o comida a 1 cuadra también.
Muy buen TV smart, cáma cómoda y buen equipo de aire acondicionado en la habitación.

Cons:

La temperatura de la ducha nunca llegaba a estar correcta. Llegaba a estar tibia pero no suficientemente caliente.
Los sellos de la ducha dejaban pasar agua a la zona del dormitorio mojando la alfombra y sobre en piso del baño.
Pienso que el precio vs lo que se obtiene no está totalmente alineado.

2026-09-07 • via Nuitee
J
jane • couple • us
9
Cons:

The Booking.com experience was disappointing and I will not use that site again

2026-09-07 • via Nuitee
S
Seker • couple • tr
9
2026-09-04 • via Nuitee
V
vito • couple • us
9
2026-09-04 • via Nuitee
אוריאנה • solo_traveller • il
10
Pros:

מיקום מצוין בסוהו, צוות מקסים, כל עובדים ששוחחנו איתם היו מאוד שירותיים , מאוד נחמדים ותמיד ניסו לעזור. בסהכ אני מאוד ממליצה על המלון

Cons:

היו לנו 2 חדרים, זוגי רגיל וזוגי עם 2 מיטות. החדר עם 2 המיטות קצת צפוף והיה מאתגר עם המזוודות

2026-08-31 • via Nuitee
R
Roman • family_with_children • ca
7
2026-08-31 • via Nuitee
K
Karen • family_with_children • us
10
Wonderful stay and we’ll return again!
Pros:

Very clean and good location to restaurants and train. Staff was friendly and helpful.

Cons:

It was a little further away from NYU than we’d prefer, but we just walked. The pillows were super full and bulky and I had a hard time getting comfortable when sleeping.

2026-08-31 • via Nuitee
丁信 • solo_traveller • tw
7
2026-08-31 • via Nuitee
M
Martyn • family_with_children • gb
5
Do not be fooled, this is not a Marriot/Sheraton style hotel - it is a cheap boutique hotel.
Pros:

Location, reception staff generally helpful

Cons:

Rooms were situated next to aircon units outside that kept us awake all night, the view was a brick wall.
The room was small, the plumbing was poor - the toilet did not flush properly, the shower was almost unworkable.
No facilities were available outside of using the room, a very small reception with not enough seating. The bar.restaurant attached to the hotel was rarely open, and I do not think breakfast was offered?
This is not a Marriot/Sheraton standard hotel tht you would find in Europe.

2026-08-29 • via Nuitee
M
Marcos Aurelio • family_with_children • co
9
Bueno y tranquilo
Pros:

Todo bien

Cons:

Ninguno

2026-08-26 • via Nuitee
H
Helen • couple • us
9
Pros:

Great location excellent bed moderate feel

Cons:

Overlooking rooftops

2026-08-26 • via Nuitee
T
TSIPORAH EISENMAN • solo_traveller • il
8
תמורה הוגנת למחיר
Pros:

אווירה נעימה, השירות היה טוב, החדרניות סיפקו לנו קפה ומים ככל שביקשנו

Cons:

חבל שאין קפה בלובי לאורך כל היום, בעבר היו גם חטיפים בבוקר

2026-08-25 • via Nuitee
D
Darrelyn • couple • us
10
Pros:

The location was perfect! Close to subway, cafes, groceries and so much more! Room was very comfortable - The staff were so friendly and helpful. Loved the morning coffee! Would definitely recommend and stay again :)

2026-08-25 • via Nuitee
R
Renata • family_with_children • us
9
Pros:

Good price, good location, staff super nice and the hotel was better than I imagined. I will return.

2026-08-24 • via Nuitee
A
ABDELKRIM • extended_group • dz
7
Hôtel avec chambre confortable dans un quartier propre et proche des transports.
Pros:

L’emplacement
La literie
Le personnel

Cons:

Il y’avait un ascenseur pour 20 étages et on a dû prendre les escaliers (9 étages).
Le second a été réparé au bout de 7 jours.

2026-08-23 • via Nuitee