Holiday Emerald Hotel

Hotels
10 (337 reviews)
24 Hang Manh Street , Hanoi , vn

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Value for money
Good breakfast
Cons:
Cleanliness issues
Old facilities in some areas

Categories

Cleanliness
10
Some guests noted issues with cleanliness, including dirty rooms and bathrooms.
Service
10
Guests frequently praised the staff for their helpfulness and friendliness.
Location
10
The hotel is conveniently located near shops and restaurants, receiving positive mentions.
Room Quality
10
Rooms were generally described as cozy and comfortable, but some expressed concerns about cleanliness.
Amenities
10
Breakfast offerings and other amenities received good feedback.
Value for Money
10
Guests felt the hotel provided excellent value for the price paid.
Food and Beverage
10
Breakfast was well-received, although some felt it could have more options.
Overall Experience
10
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:24

Property Description

Central Location in Hanoi’s Old Quarter
Located in the bustling Hoan Kiem District, Holiday Hotel offers convenience and easy access to the charm of Hanoi.

Comfortable Rooms with Modern Amenities
Each air-conditioned room is equipped with a minibar, satellite TV, and refrigerator. Enjoy the convenience of 24-hour room service for a comfortable stay.

Dining and Services for a Relaxing Stay
Indulge in a variety of local and European dishes at the all-day restaurant. Take advantage of laundry services, a tour desk, and airport shuttle for a hassle-free experience.

Experience the best of Hanoi at Holiday Hotel. Book your stay now for an unforgettable getaway.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for VND 230,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 337 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
F
Florian • family_with_children • de
9
2026-03-06 • via Nuitee
R
reynolds • couple • us
10
Pros:

Great price, friendly staff. delicious breakfast. clean room.

2026-03-01 • via Nuitee
M
Mark • family_with_children • gb
10
Pros:

Super location, great staff, big spacious room with a lovely shower & excellent toiletries.

Cons:

Nothing.

2026-02-26 • via Nuitee
R
Rosangela • couple • us
10
Memorable experience, very kind people.
Pros:

We stayed for 4 nights. The staff was absolutely amazing, very attentive, very polite, they did so much to make us feel comfortable. I received a cake for my birthday and the bed was decorated with flower petals, very sweet people. The breakfast was very nice with options daily. The property is very centrally located. The room was clean, good shower and the AC was almost too cold :). We are very appreciative all workers who made us feel very special. The last day, they arranged a ride back to the airport free of charge. We were very thankful.

2026-02-12 • via Nuitee
M
Mary • extended_group • au
10
2026-01-26 • via Nuitee
M
Milo • couple • it
10
2026-01-02 • via Nuitee
J
jay-ar • family_with_children • ph
10
Super value for your money.
Pros:

We are a 3 family group comprising of all age group. We liked everything from the hospitable staff to the delicious overflowing breakfast. And the staff always checks us on how was our tour and ensured that we have fresh set of towels everyday. The staff were very kind and accomodating. The location is ideal since it is near from every souvenir shops and banks and coffee shops....the coffee in the hotel was exceptional.

Cons:

Nothing...

2025-12-26 • via Nuitee
M
marta • family_with_children • it
9
2025-12-14 • via Nuitee
M
marta • family_with_children • it
9
2025-12-14 • via Nuitee
N
NikjaseRTW • family_with_children • au
9
2025-12-06 • via Nuitee
N
NikjaseRTW • family_with_children • au
9
Pros:

Great hotel, value for money, good location, very clean and comfortable. The amazing staff were so helpful and lovely, couldnt have been more obliging. Incredible fast communication. Really went above and beyond tp accommodate us with a frustrating flight change. Highly reccommend!!

2025-12-06 • via Nuitee
M
Milka Anne • couple • ph
10
Pros:

The best hotel we stayed in hanoi, clean, cozy and best location, best staff and accommodate us nicely

Cons:

Nothing! This is worth your penny

2025-11-22 • via Nuitee
M
Milka Anne • couple • ph
10
Pros:

Clean, accommodating staff, nice location and breakfast, good value for money

2025-11-22 • via Nuitee
M
Margarete • extended_group • br
8
Custo x benefício muito bom!!!
Pros:

Cordialidade funcionários muito prestativos; café da manhã muito bom, conforto das camas e localização excelente !! Bem no coração do
Old quarter com todo comércio local.

Cons:

Limpeza do banheiro . Cortinas e box

2025-11-21 • via Nuitee
M
MA JANIZ • extended_group • ph
4
i just hope they can atlea
Pros:

good breakfast, the staff were nice most especially the guy on duty at night is very helpful

Cons:

the room smells like urine, the comfort room is dirty and the room door feels like someone is trying to open many times..

2025-11-10 • via Nuitee
A
Anna • solo_traveller • vn
9
2025-11-08 • via Nuitee
G
Garth • couple • qa
10
Pros:

The customer service was top-notch. Never was a time we felt we were never welcome and the hotel is situated in the heart of Old Quarter which means it’s walking distance to shops and restaurants.

Cons:

Nothing

2025-11-08 • via Nuitee
C
Cindy • couple • ch
10
Parfait ! A recommander vivement !
Pros:

L’accueil était très agréable, le personnel au petit soin et arrangeant - donnant volontiers des conseils et bonnes adresses. L’emplacement était central - plus calme que d’autres rues avoisinantes. L’hôtel nous a surclassé gratuitement et proposé une chambre au 7ème étage (pas de bruit de la rue). La literie était très confortable (draps doux !)

2025-11-05 • via Nuitee
J
Jon Fidel • couple • ph
9
2025-10-22 • via Nuitee
M
Muztaba • solo_traveller • us
9
Middle of everything
Pros:

Location is very good.

Cons:

Cleanliness can be improved.

2025-10-18 • via Nuitee