Hilton Garden Inn Phoenix Airport North

Hotels
•
Hilton Garden Inn
8.2 (1134 reviews)
3838 East Van Buren Street , Phoenix , us
+1 602-306-2323

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location near airport
Cons:
Rude front desk staff
Room odor issues
Service inconsistencies

Categories

Cleanliness
7.45
Multiple guests highlighted cleanliness positively, though some had issues with room odors and bedding quality.
Service
7.95
Staff were generally friendly, but there were several negative experiences noted with specific staff members.
Location
8.95
Consistently praised for its proximity to the airport, a significant positive aspect of the stay.
Room Quality
7.95
Rooms were described as nice but some mentioned dissatisfaction with bedding and odors.
Amenities
8.45
Good amenities available, including complimentary snacks and convenient shuttle service.
Value for Money
7.95
Overall value was decent considering the location and variety of amenities.
Food and Beverage
8.45
The breakfast buffet received positive remarks, contributing positively to guest experiences.
Overall Experience
8.45
Most guests had a satisfactory experience with noted exceptions, yet many would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:33

Property Description

Convenient Airport Access
Located just minutes from Phoenix Sky Harbor International Airport, the Hilton Garden Inn Phoenix Airport North offers complimentary 24-hour shuttles, ensuring a stress-free travel experience for guests.

Modern Amenities
Experience contemporary accommodations at this hotel, featuring spacious rooms equipped with free Wi-Fi, flat-screen TVs, microwaves, refrigerators, and coffeemakers for ultimate comfort and convenience.

Dining and Recreation
Indulge in delicious meals at The Garden Grille & Bar restaurant, grab quick bites from the 24-hour convenience store, and stay active at the modern fitness center or outdoor swimming pool during your stay at the Phoenix Airport Hilton Garden Inn.

Book now for a seamless blend of convenience and comfort at the Hilton Garden Inn Phoenix Airport North.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 13 years old stay for free when using an existing bed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 1134 reviews
Cleanliness: 7.45
Service: 7.95
Location: 8.95
Room Quality: 7.95
Amenities: 8.45
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.45
T
Tyrus • couple • us
9
2026-07-21 • via Nuitee
R
Robert • solo_traveller • us
10
It was very relaxing.
Pros:

Avery courteous and professional staff/

Cons:

I can't think of anything.

2026-07-18 • via Nuitee
J
Justin • solo_traveller • us
10
2026-07-14 • via Nuitee
S
Silvia E • couple • us
10
Bien
Pros:

Todo

Cons:

Solo una Persona atendiendo mucha espera

2026-07-14 • via Nuitee
L
Linda • solo_traveller • us
3
Just not a happy stay but I must admit the mattress and pillows were comfortable
Pros:

Got there late and staff not friendly.

Cons:

Very outdated. Old dirty rugs. Needs major update

2026-07-13 • via Nuitee
D
Diana • solo_traveller • us
5
2026-07-13 • via Nuitee
A
Anjelica • couple • us
10
Definitely staying again
Pros:

Very nice and quiet. And clean

Cons:

Couldn't find the ice machine lol

2026-07-12 • via Nuitee
T
Tim • couple • us
9
Pros:

Great shuttle service. Good check-in. Cooked to order breakfast or buffet. Complimentary bottles of water in room. Good beds. Nice TV with good channels.

Cons:

Nothing

2026-07-10 • via Nuitee
D
Debbie • couple • us
8
Pros:

Great value

Cons:

Diid not get my refundable deposit back

2026-07-06 • via Nuitee
C
Cauy • couple • us
10
2026-07-03 • via Nuitee
A
Amanda • couple • us
5
It was ok. I don’t plan on ever going back
Pros:

Good location for my stay

Cons:

One staff member was very rude.
I need to end my stay a day early and they would not refund an early check out.

2026-06-30 • via Nuitee
S
Silvia E • couple • us
10
Cons:

Que cobran por estacionarte

2026-06-30 • via Nuitee
T
Thomas Schmid • solo_traveller • de
10
Pros:

Alles

2026-06-29 • via Nuitee
E
Edward • solo_traveller • us
4
Staff was not helpful and unfriendly
Pros:

Convince

Cons:

Dirty and not maintained properly

2026-06-28 • via Nuitee
S
Sarah • solo_traveller • us
9
Pros:

Clean, spacious rooms, no weird smells

Cons:

Pillows were super squishy and not supportive.

2026-06-26 • via Nuitee
B
Betty • solo_traveller • us
10
Pros:

Everything

2026-06-22 • via Nuitee
C
Chester • extended_group • us
9
Good place to stay no complaints
Pros:

Room and breakfast

Cons:

Everything was ok

2026-06-16 • via Nuitee
P
Pauline • solo_traveller • us
8
2026-06-12 • via Nuitee
F
Fordyce • couple • us
3
Doubt if we will stay at Hilton again due to lack of handicap availability in the bathroom.
Pros:

Breakfast was adequate.

Cons:

The handicap room walk in shower had no handrails so in my opinion was not ADA.
Nothing to grip for moving off the toilet.
Bathroom proper was tight

2026-06-09 • via Nuitee
E
Eleisa • couple • us
10
Pros:

Clean nice location clean rooms

2026-06-08 • via Nuitee