Protea Hotel by Marriott Zambezi River Lodge

Hotels
•
Protea Hotels by Marriott
6.7 (134 reviews)
Ngoma Road , Katima Mulilo , na

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Exceptional riverfront location and views
Clean rooms and comfortable beds
Good breakfast and dinner in several reviews
Friendly, helpful staff
Peaceful and quiet setting
Spacious rooms / good room size
Cons:
Outdated facilities and room ambience; needs renovation
Shortage of menu items / ingredients in the restaurant
Lack of activities on site
Occasional private events/noise limiting enjoyment
Restaurant/table cleanliness sometimes poor
Large dining room felt empty/lonely at times

Categories

Cleanliness
7.5
Rooms were repeatedly described as very clean with fresh bed linen and towels; some complaints about restaurant tables needing better cleaning.
Service
7.5
Staff described as very nice, friendly and helpful in multiple reviews, supporting a positive service score.
Location
8.5
Consistently praised: unique, direct riverfront location with excellent views (Zambezi), close wildlife encounters noted.
Room Quality
4.8
Several mentions that facilities and room ambience look outdated, cracked walls/ceilings and need renovation, though beds were comfortable.
Amenities
5.5
Basic amenities present (water, kettle, mosquito nets), but lack of activities and some worn facilities were noted.
Value for Money
6.7
Standard quality for this hotel tier
Food and Beverage
6.5
Food and meals were often described as good/tasty, with praised breakfast and dinner, but multiple reports of menu shortages and missing ingredients.
Overall Experience
6.6
Generally positive riverfront experience and pleasant stays reported, tempered by lack of polish, occasional private events and outdated facilities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-23 15:32

Property Description

Riverside Luxury at Protea Hotels Zambezi River

Scenic Views: Enjoy stunning views of the Zambezi River or the lush garden and pool area from your room at Protea Hotels Zambezi River.

Culinary Delights: Indulge in a variety of local and international dishes at Tafule Yaka Restaurant, and unwind with a drink at the Mushabati Bar.

Exciting Adventures: Embark on day trips to iconic destinations like Victoria Falls or Chobe National Park, and explore the surrounding area with the hotel's tour desk and boat trips.

Experience the ultimate blend of comfort and adventure at Protea Hotels Zambezi River. Book your stay now for an unforgettable riverside getaway.

Important information:

As the lodge is located in a Malaria area, guests are advised to take precautions throughout their visit. For medical emergencies, private doctors and a hospital is available in Katima Mulilo.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MPA

Location

Guest Reviews

6.7
Based on 134 reviews
Cleanliness: 7.5
Service: 7.5
Location: 8.5
Room Quality: 4.8
Amenities: 5.5
Value for Money: 6.7
Food and Beverage: 6.5
Overall Experience: 6.6
M
Michael • solo_traveller • de
2
2026-10-19 • via Nuitee
N
Ndahafa • solo_traveller • na
6
2026-10-18 • via Nuitee
C
christine • family_with_children • de
10
Pros:

Einzigartige Lage, direkt am sambesi.das Zimmer war sehr sauber. Frühstück und Abendessen sehr gut.

Cons:

Da gab es nichts

2026-10-16 • via Nuitee
E
Ernesto • solo_traveller • ao
10
Outstanding…
Pros:

The restaurant view, room size, the food… etc

Cons:

N/A

2026-10-13 • via Nuitee
J
Jacques • extended_group • zm
5
Fair
Pros:

Location

Cons:

The food and shortage of items on menu

2026-09-07 • via Nuitee
H
Happy • couple • na
10
2026-08-20 • via Nuitee
J
Jean Philippe • extended_group • fr
8
bonne étape au bord du Zambeze, bel hotel
Pros:

ideal au bord du zambeze surtout si vous voulez vous retrouver nez a nez avec un hippopotame le soir en allant manger

Cons:

soirée privée le jour de notre arrivée qui nous a un peu empeché de profiter de la soirée et qui s'est poursuivie tard

2026-08-11 • via Nuitee
S
Sezuni • solo_traveller • na
8
Pros:

Peaceful place

2026-08-10 • via Nuitee
N
Nancy • solo_traveller • zm
8
Pros:

The location by the river and the food was good

Cons:

The facilities look old and.the room ambience looks outdated

2026-08-04 • via Nuitee
W
Warren • solo_traveller • za
8
Pros:

.

Cons:

.

2026-07-13 • via Nuitee
M
Mumba • couple • zm
8
It was a wonderful staycation
Pros:

It’s clean and quiet with a beautiful view

Cons:

It has no activities

2026-07-12 • via Nuitee
O
Oskar • couple • at
7
A little bit strange but friendly staff
Pros:

Direct location by the river

Cons:

You feel lonely in that huge dining room, because there were no people

2026-05-09 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pobyt udany, ale wszędzie brakuje kropki nad „i”.
Pros:

Niesamowite położenie tuż przy rzece. W tym roku poziom rzeki był bardzo wysoki, więc woda sięgała ogrodzenia. W pokoju wygodne łóżko, czysta pościel i ręczniki. Butelka wody, czajnik, moskitiery w oknach. Bardzo miły i pomocny personel.

Cons:

Hotel ma czasy świetności za sobą. Wymaga remontu. Ogólny odbiór jest pozytywny, ale bez wgłębiania się w szczegóły. Popękane ściany, sufit. Wszystko to trzeba odświeżyć. W restauracji brakowało produktów do sporządzania dań z karty, np. ryby. Dania smaczne. Stoły wymagają genialnego mycia.

2026-04-24 • via Nuitee
V
van Wyk • solo_traveller • zm
7
2026-04-16 • via Nuitee
S
Sara • solo_traveller • gb
7
Fabulous riverside setting with lovely staff, but the room needs upgrading to merit the high price t
Pros:

Staff superb - friendly and helpful. The room was spacious with a comfortable bed, and had a fabulous view across the Zambezi.

Cons:

The mosquito netting had holes in it, which I had to fix with micropore tape. The door handle/lock had a piece missing inside so it was impossible to lock the door from the inside - and I was isupposedly in a VIP room.

2026-04-13 • via Nuitee
• solo_traveller • na
8
2026-04-13 • via Nuitee
K
Kitley • couple • za
1
Poor
Pros:

Facility did not offer as advertized

Cons:

Cancelled my stay and stayed at different place

2026-03-26 • via Nuitee
T
Tom • extended_group • gb
3
Cons:

Bedrooms have not been renovated for many years. Pool out of service. Restaurant service very very slow.

2026-02-09 • via Nuitee
A
Audrey Maambo • couple • zm
6
It was awesome though it would be nice to have a green environment around the beautiful hotel.
Pros:

I liked our room.

Cons:

The towels were old.

2026-01-27 • via Nuitee
H
Heinrich • extended_group • na
3
2026-01-19 • via Nuitee