Protea Hotel by Marriott Zambezi River Lodge

Hotels
•
Protea Hotels by Marriott
6.8 (133 reviews)
Ngoma Road , Katima Mulilo , na

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
River view
Spacious room
Cons:
Outdated rooms
Limited cleanliness
Pricey for services offered
Lack of amenities

Categories

Cleanliness
6.9
Overall, guests had mixed feedback on cleanliness with some mentioning issues like dirty bedding and outdated rooms.
Service
7.9
Service was generally appreciated by guests with friendly staff noted as a positive aspect, although there were instances of slow service and cleanliness issues reported.
Location
8.3
The hotel's location near the Zambezi River and beautiful landscape was a standout feature, praised by many guests.
Room Quality
6.3
Guests highlighted concerns with outdated rooms, uncomfortable beds, and the need for room upgrades.
Amenities
6.7
Mixed feedback on amenities with some guests pointing out issues like limited restaurant supplies, poor Wi-Fi, and a lack of spa services.
Value for Money
5.2
Several guests felt that the hotel was overpriced for the services provided, impacting the overall value for money.
Food and Beverage
6.5
Food and beverage offerings received varied feedback, with comments on the quality of meals, limited breakfast options, and slow service at the bar.
Overall Experience
6.6
While some guests had positive experiences, others highlighted multiple issues with room quality, service, and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-30 10:46

Property Description

Riverside Luxury at Protea Hotels Zambezi River

Scenic Views: Enjoy stunning views of the Zambezi River or the lush garden and pool area from your room at Protea Hotels Zambezi River.

Culinary Delights: Indulge in a variety of local and international dishes at Tafule Yaka Restaurant, and unwind with a drink at the Mushabati Bar.

Exciting Adventures: Embark on day trips to iconic destinations like Victoria Falls or Chobe National Park, and explore the surrounding area with the hotel's tour desk and boat trips.

Experience the ultimate blend of comfort and adventure at Protea Hotels Zambezi River. Book your stay now for an unforgettable riverside getaway.

Important information:

As the lodge is located in a Malaria area, guests are advised to take precautions throughout their visit. For medical emergencies, private doctors and a hospital is available in Katima Mulilo.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: MPA

Location

Guest Reviews

6.8
Based on 133 reviews
Cleanliness: 6.9
Service: 7.9
Location: 8.3
Room Quality: 6.3
Amenities: 6.7
Value for Money: 5.2
Food and Beverage: 6.5
Overall Experience: 6.6
H
Happy • couple • na
10
2026-08-20 • via Nuitee
J
Jean Philippe • extended_group • fr
8
bonne étape au bord du Zambeze, bel hotel
Pros:

ideal au bord du zambeze surtout si vous voulez vous retrouver nez a nez avec un hippopotame le soir en allant manger

Cons:

soirée privée le jour de notre arrivée qui nous a un peu empeché de profiter de la soirée et qui s'est poursuivie tard

2026-08-11 • via Nuitee
S
Sezuni • solo_traveller • na
8
Pros:

Peaceful place

2026-08-10 • via Nuitee
N
Nancy • solo_traveller • zm
8
Pros:

The location by the river and the food was good

Cons:

The facilities look old and.the room ambience looks outdated

2026-08-04 • via Nuitee
W
Warren • solo_traveller • za
8
Pros:

.

Cons:

.

2026-07-13 • via Nuitee
M
Mumba • couple • zm
8
It was a wonderful staycation
Pros:

It’s clean and quiet with a beautiful view

Cons:

It has no activities

2026-07-12 • via Nuitee
O
Oskar • couple • at
7
A little bit strange but friendly staff
Pros:

Direct location by the river

Cons:

You feel lonely in that huge dining room, because there were no people

2026-05-09 • via Nuitee
T
Tomasz • solo_traveller • pl
8
Pobyt udany, ale wszędzie brakuje kropki nad „i”.
Pros:

Niesamowite położenie tuż przy rzece. W tym roku poziom rzeki był bardzo wysoki, więc woda sięgała ogrodzenia. W pokoju wygodne łóżko, czysta pościel i ręczniki. Butelka wody, czajnik, moskitiery w oknach. Bardzo miły i pomocny personel.

Cons:

Hotel ma czasy świetności za sobą. Wymaga remontu. Ogólny odbiór jest pozytywny, ale bez wgłębiania się w szczegóły. Popękane ściany, sufit. Wszystko to trzeba odświeżyć. W restauracji brakowało produktów do sporządzania dań z karty, np. ryby. Dania smaczne. Stoły wymagają genialnego mycia.

2026-04-24 • via Nuitee
V
van Wyk • solo_traveller • zm
7
2026-04-16 • via Nuitee
• solo_traveller • na
8
2026-04-13 • via Nuitee
S
Sara • solo_traveller • gb
7
Fabulous riverside setting with lovely staff, but the room needs upgrading to merit the high price t
Pros:

Staff superb - friendly and helpful. The room was spacious with a comfortable bed, and had a fabulous view across the Zambezi.

Cons:

The mosquito netting had holes in it, which I had to fix with micropore tape. The door handle/lock had a piece missing inside so it was impossible to lock the door from the inside - and I was isupposedly in a VIP room.

2026-04-13 • via Nuitee
K
Kitley • couple • za
1
Poor
Pros:

Facility did not offer as advertized

Cons:

Cancelled my stay and stayed at different place

2026-03-26 • via Nuitee
T
Tom • extended_group • gb
3
Cons:

Bedrooms have not been renovated for many years. Pool out of service. Restaurant service very very slow.

2026-02-09 • via Nuitee
A
Audrey Maambo • couple • zm
6
It was awesome though it would be nice to have a green environment around the beautiful hotel.
Pros:

I liked our room.

Cons:

The towels were old.

2026-01-27 • via Nuitee
H
Heinrich • extended_group • na
3
2026-01-19 • via Nuitee
V
Victoria Nelago • solo_traveller • na
7
I enjoyed my stay
Pros:

Breakfast was well prepared and delicious.

Cons:

I suggest that the rooms be upgraded a bit and a total revamp of bathrooms.

2026-01-19 • via Nuitee
Y
Yngvar • couple • no
3
2026-01-12 • via Nuitee
S
Sitahani Elvis • couple • na
7
Pros:

Good location

Cons:

They need to do something about the road leading to the lodge. Grass is overgrown.
The place needs to be repainted,
Mushabati bar had cobwebs on the deck

2026-01-10 • via Nuitee
I
Immanuel Tjipura • family_with_children • na
8
2026-01-05 • via Nuitee
C
Chikumba • couple • zw
7
2026-01-04 • via Nuitee