The Star Grand at The Star Gold Coast

Hotels
•
Star Entertainment
8.4 (6335 reviews)
8 Casino Drive , Gold Coast , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow service
Poor food quality

Categories

Cleanliness
7.7
The hotel was reported as dirty and dated by some reviewers.
Service
9
Reception and housekeeping staff received high praise for their helpfulness.
Location
9
Many reviews highlighted the great location of the hotel.
Room Quality
8.7
Rooms were generally described as comfortable and satisfactory.
Amenities
8.7
The pool area and various facilities were well-received.
Value for Money
7.7
Some guests felt the cost did not justify the experience received.
Food and Beverage
7.7
Food quality and variety were mentioned as areas needing improvement.
Overall Experience
8.7
Most guests had an enjoyable stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:01

Property Description

Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.

Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.

Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.

Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.

Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.

Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6335 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8.7
J
Jo • couple • au
5
Ok stay
Pros:

The view this am ,

Cons:

Mould and general cleanliness,

2026-02-14 • via Nuitee
K
Karen • couple • au
10
2026-02-14 • via Nuitee
A
amanda • family_with_children • au
8
2026-02-14 • via Nuitee
R
Rahui • couple • au
10
Amazing stay really enjoyed my time there
Pros:

Great facilities, great rooms

2026-02-14 • via Nuitee
C
C • couple • au
7
Enjoyable but at a premium price
Pros:

Location is great. Restaurants excellent

Cons:

Amenities are looking tired.

2026-02-14 • via Nuitee
L
Lorene • couple • au
9
2026-02-14 • via Nuitee
T
Tiarah • couple • au
10
2026-02-13 • via Nuitee
A
Adrian • couple • au
6
Suitable for purpose
Pros:

Close to our dinner snd show

Cons:

Reception staff speak better english

2026-02-13 • via Nuitee
J
Jason • solo_traveller • au
1
Pros:

The bed and view

Cons:

The ceiling had 2 big cracks in it and water was leaking through from the floor above.

2026-02-13 • via Nuitee
H
Honloong • couple • au
9
The only bad thing is that it rains.😁
Pros:

The room is in a good location and has a beautiful scenery.

2026-02-13 • via Nuitee
A
Anthony • couple • au
10
2026-02-13 • via Nuitee
K
Katrina • extended_group • au
8
2026-02-13 • via Nuitee
J
Jaimee • extended_group • au
7
It was ok
Pros:

The pool, the restaurants, the casino and ease of getting to and from

Cons:

The rust, mould and very uncomfortable beds. Not enough ventilation in rooms - staff mostly rude

2026-02-12 • via Nuitee
K
Kylie • extended_group • au
8
Ok
Pros:

Very lovely

Cons:

Having to pay for parking when I already paid a good amount for staying. And the receptionist that could speak very clear English was rude

2026-02-11 • via Nuitee
K
Kaela • couple • au
10
2026-02-11 • via Nuitee
K
Kim • solo_traveller • au
7
It was good but expensive
Pros:

Location was very good and the food and drinks were good.

Cons:

The Shower had no presence and I was told in the deal breakfast was included and then found out in an email it wasn’t included.🤷🏼‍♀️

2026-02-10 • via Nuitee
V
Vicki • couple • au
10
Convenient and comfortable
Pros:

The rooms are great and location fantastic

Cons:

Nothing

2026-02-10 • via Nuitee
M
Matt • couple • au
10
Worth the treat
Pros:

Facilities great

Cons:

Prices a bit steep

2026-02-09 • via Nuitee
K
Kelly • extended_group • au
8
Great hotel and venue, I would return
Pros:

Great location and facilities, the bed was extremely comfortable

Cons:

Long check in/queue to collect keys.

2026-02-08 • via Nuitee
C
con • couple • au
10
Anyone that goes to the grand star for a holiday must stay at the the Star. grand star
Pros:

Feeling like u are on holidays
Pool the best & restaurant & staff excellent

Cons:

There was nothing to not like

2026-02-08 • via Nuitee