The Star Grand at The Star Gold Coast

Hotels
•
Star Entertainment
8.4 (7056 reviews)
8 Casino Drive , Gold Coast , au
+61 7 5592 8130

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow service
Poor food quality

Categories

Cleanliness
7.7
The hotel was reported as dirty and dated by some reviewers.
Service
9
Reception and housekeeping staff received high praise for their helpfulness.
Location
9
Many reviews highlighted the great location of the hotel.
Room Quality
8.7
Rooms were generally described as comfortable and satisfactory.
Amenities
8.7
The pool area and various facilities were well-received.
Value for Money
7.7
Some guests felt the cost did not justify the experience received.
Food and Beverage
7.7
Food quality and variety were mentioned as areas needing improvement.
Overall Experience
8.7
Most guests had an enjoyable stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:01

Property Description

Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.

Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.

Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.

Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.

Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.

Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Location

Guest Reviews

8.4
Based on 7056 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8.7
B
Breanne • extended_group • au
10
2026-08-08 • via Nuitee
M
Maura • couple • ie
8
2026-08-08 • via Nuitee
S
Sally • couple • nz
10
Loved it
Pros:

Excellent stay

Cons:

Casino lost money ha ha

2026-08-08 • via Nuitee
G
Gail • couple • au
7
2026-08-08 • via Nuitee
J
Justin • couple • au
6
Small simple and easy… the way i like
Pros:

Location

Cons:

Limited facilities

2026-08-06 • via Nuitee
A
Ashley • couple • au
10
Fantastic
Pros:

Friendly staff clean rooms great position

2026-08-06 • via Nuitee
P
Pierre • solo_traveller • pf
9
Magnifique
Pros:

Tout

2026-08-06 • via Nuitee
K
kath • solo_traveller • nz
10
Spacious rooms
Pros:

The size of our room was spacious. Beautiful soft bed and furniture. All the extras you get, tooth brush/paste, shaving kit, creams, chocolate, hairnet, and slippers. Nice view of the pool and city. Rain head shower was my favourite. Will definitely visit again ☺️

Cons:

Nothing not to like.

2026-08-04 • via Nuitee
A
Andrew • couple • au
9
Great.
Pros:

I liked the comfort and restaurants. I also liked the casino.

2026-08-03 • via Nuitee
L
Linda • family_with_children • au
7
2026-08-03 • via Nuitee
S
Stephanie • solo_traveller • au
10
2026-08-03 • via Nuitee
J
Janet • couple • au
10
2026-08-03 • via Nuitee
G
Gerard • couple • au
10
2026-08-02 • via Nuitee
R
Renee • couple • au
7
Weekend away disappointed
Pros:

Beautiful location room service fantastic staff really good

Cons:

Our room Needs work deluxe Ocean Terrace wallpaper pealing off and wet carpet from an aircon unit black marks on the walls? Mattress needs replacing u roll in the center as it’s had it someone’s old dirty boxer shorts on the balcony $1000 per night not good stayed a few times over the years possibly our last

2026-08-02 • via Nuitee
B
Bruce • couple • au
10
Very good experience
Pros:

Nice layout and very comfortable

2026-08-02 • via Nuitee
F
fridah • family_with_children • au
10
2026-08-02 • via Nuitee
D
David • solo_traveller • be
10
Pros:

A true suite , multiple tvs , well stocked minibar , very clean , great bed , super friendly staff everywhere.

Cons:

Nothing , everything was good to excellent

2026-07-25 • via Nuitee
M
Michael • solo_traveller • au
6
Pros:

Casino and restaurant

Cons:

Room is looking old and bathroom was dirty

2026-07-25 • via Nuitee
J
John • couple • au
10
2026-07-25 • via Nuitee
P
Paul • family_with_children • gb
10
Superb. High expectations surpassed!
Pros:

Triple AAA+++. The rooms are spacious, the beds soooo comfortable and big. The shower gel and shampoo is Karl Lagerfeld. The Level 6 glass sided pool is fabulous and massive! The views from room beautiful. Reception staff very friendly.

Cons:

Nothing - everything was great!

2026-07-25 • via Nuitee