The Star Grand at The Star Gold Coast

Hotels
•
Star Entertainment
8.4 (6520 reviews)
8 Casino Drive , Gold Coast , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Slow service
Poor food quality

Categories

Cleanliness
7.7
The hotel was reported as dirty and dated by some reviewers.
Service
9
Reception and housekeeping staff received high praise for their helpfulness.
Location
9
Many reviews highlighted the great location of the hotel.
Room Quality
8.7
Rooms were generally described as comfortable and satisfactory.
Amenities
8.7
The pool area and various facilities were well-received.
Value for Money
7.7
Some guests felt the cost did not justify the experience received.
Food and Beverage
7.7
Food quality and variety were mentioned as areas needing improvement.
Overall Experience
8.7
Most guests had an enjoyable stay, despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 23:01

Property Description

Luxurious Accommodation
Indulge in a stay at The Star Grand at The Star Gold Coast, nestled in the heart of Broadbeach. Immerse yourself in the comfort of rooms with individual climate control, cable TV, and in-room safes.

Gourmet Dining and Entertainment
Satisfy your culinary cravings at the variety of restaurants and bars within the hotel. Experience the thrill of the 24-hour casino or unwind with a swim in the outdoor pool.

Convenient Location
Explore the vibrant Broadbeach neighborhood with ease, just a short walk from premier shopping and dining options. Don't miss the stunning beach, a mere 10-minute stroll away.

Book now for an unforgettable experience at The Star Grand at The Star Gold Coast.

Important information:

Please note that there is a 1% charge when you pay with a credit card.

Please note that all hotel rooms are nonsmoking, however designated smoking areas are available throughout the property.

Please note that the breakfast included rate is only for 2 adults. It will be an extra charge for additional breakfast.

Please note that oversize vehicles and trailers are not permitted to be parked onsite.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OOL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.4
Based on 6520 reviews
Cleanliness: 7.7
Service: 9
Location: 9
Room Quality: 8.7
Amenities: 8.7
Value for Money: 7.7
Food and Beverage: 7.7
Overall Experience: 8.7
K
Katrina • family_with_children • au
5
2026-03-28 • via Nuitee
R
Robert • couple • au
10
2026-03-27 • via Nuitee
K
Kyriacos • couple • au
5
2026-03-25 • via Nuitee
N
Nicole • couple • au
7
Great place to stay for entertainment
Pros:

Great views and lovely room

Cons:

More an issue with being overcharged by $180 dollars when we arrived. Got it sorted the next morning but wondered how many more people I noticed paying an outstanding balance once they’d already paid

2026-03-25 • via Nuitee
V
Verlie • family_with_children • au
8
Broadbeach Weekend Getaway
Pros:

Pillows & Mattress were amazing

The buffet breakfast

The money towards on site & room service restaurants

The undercover walkway to Broadbeach Shops

The close proximity to Pacific Fair Shopping Centre

Cons:

Hotel Room Outdated.

2026-03-25 • via Nuitee
P
Pallett • family_with_children • au
10
2026-03-24 • via Nuitee
K
Kenneth • couple • au
10
Absolutely amazing
Pros:

The cleanliness of the room and comfort. Of cause the casino!!

2026-03-24 • via Nuitee
E
Evelyne • family_with_children • au
7
2026-03-24 • via Nuitee
G
Gaelene • family_with_children • us
9
2026-03-24 • via Nuitee
A
Anthony • couple • au
9
All in all a great experience.
Pros:

Comfortable rooms. Good pool

Cons:

Expensive drinks even with Star Card discount.

2026-03-24 • via Nuitee
P
Patrice • family_with_children • au
9
2026-03-24 • via Nuitee
S
Shannon • extended_group • au
10
2026-03-23 • via Nuitee
T
Tania • family_with_children • au
8
Good hotel and a great location.
Pros:

Comfortable room, large beds, very clean. Great gym with excellent quality machines, great pool areas and very large.

Cons:

Spa very crowded all the time, poor food quality and limited dining options.

2026-03-22 • via Nuitee
K
Kate • couple • au
1
2026-03-22 • via Nuitee
K
Kellie • couple • au
8
Great location Great staff
Pros:

Perfect location when going to the casino, and a stroll to the beach, shops, restaurants.

Cons:

Paint in bathrooms/ carpets getting a bit tired and tatty

2026-03-22 • via Nuitee
L
Louise • couple • au
10
2026-03-22 • via Nuitee
T
Terri • family_with_children • au
6
Pros:

Enjoyed the location. Its a nice looking hotel.

Cons:

It has begun to need a bit of maintenance now. I feel it's beginning to get a little run down.
Very busy and the service is slipping.
The buffet breakfast used to be so good but this time it was really average. The food was very unimpressive, the service was average and the cleanliness of the place was underwhelming. We were disappointed😞

2026-03-22 • via Nuitee
J
John • extended_group • au
10
Stayed for a 50th Birthday we got 4 rooms all comfortable
Pros:

Just perfect for what it is Great amenities and hotel connected to the Casino

Cons:

Nothing

2026-03-21 • via Nuitee
J
Jodie • family_with_children • au
10
2026-03-21 • via Nuitee
M
Maggie • solo_traveller • au
7
2026-03-21 • via Nuitee