Sugar Marina Hotel - ART - Karon Beach

Hotels
8 (1465 reviews)
542/1 Patak Road, Karon Beach, Muang , Karon Beach , th

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Helpful staff
Good amenities
Cons:
Cleanliness issues
Value for money concerns

Categories

Cleanliness
6.64
Several negative comments on cleanliness, especially regarding dirty tables and other areas.
Service
9.11
Although there were complaints about service, many reviews highlighted helpful staff.
Location
8.65
The location is generally appreciated, but some felt the local area wasn't as nice.
Room Quality
7.6
Mixed reviews; some rooms faced issues, such as small size and poor sound insulation.
Amenities
9.13
Positive remarks on facilities like the pool, despite some mixed sentiments.
Value for Money
6.59
A significant concern expressed regarding the price in relation to overall value.
Food and Beverage
7.64
Mixed experiences with breakfast quality and presentation.
Overall Experience
8.61
Many found their stays enjoyable overall despite specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:01

Property Description

Luxurious Accommodation
Sugar Marina Resort- ART- Karon Beach offers elegantly designed rooms equipped with modern amenities, ensuring a comfortable stay for guests. The private bathrooms with a rain shower and bathtub add a touch of luxury to your experience.

Relaxation and Recreation
With an outdoor pool and a spacious sun deck overlooking the pool, guests can unwind and soak up the sun in style. The large grass lawn is perfect for engaging in daily activities, providing a serene environment for relaxation.

Exceptional Dining and Services
Indulge in a delectable international buffet breakfast at Tann Tanod Restaurant, or explore other dining options like Mama Restaurant and Black Pearl Restaurant. The hotel's tour arrangements, car rental services, and laundry service cater to all your needs, ensuring a seamless and enjoyable stay.

Book now for an unforgettable experience at Sugar Marina Resort- ART- Karon Beach.

Important information:

Please note that the name of the credit card holder must be the same as the guest's name and credit card must be presented to the hotel upon check-in.

For the card holder's protection, if the card holder is not present, full payment will be taken on the presented card and the pre-payment will be credited back to the original card. Additional authorizations for incidental charges can be processed on a separate card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HKT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 11 years old stay for THB 600 per person per night when using an available extra bed.
    People 12 years old and over stay for THB 1,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1465 reviews
Cleanliness: 6.64
Service: 9.11
Location: 8.65
Room Quality: 7.6
Amenities: 9.13
Value for Money: 6.59
Food and Beverage: 7.64
Overall Experience: 8.61
M
Massimo • extended_group • it
10
Pros:

Hotel molto accogliente la colazione è buonissima e i letti sono molto comodi ed è vicino alla spiaggia molto comodo

2026-02-13 • via Nuitee
S
Sanna • family_with_children • fi
7
Pros:

Sijsinti oli todella hyvä. Aamupala maistuva.

Cons:

Ajoittain todella ruuhkainen mikä tietenkin on luonnollista isossa hotellissa.
Naapurit joskus aiheuttivat harmia juhlimalla altaalla myöhään musiikkia soittaen.

2026-02-13 • via Nuitee
S
sophia • family_with_children • fr
8
Super bien passé
Pros:

Très bien situé proche de la plage et de beaucoup de commerces aux alentours mais également très facile d’accès pour aller visiter les villes autours
Petit déjeuner buffet superbe ( pancake et gaufres excellente … entre autre )

Cons:

Piscine un peu dangereuse ( glissante ) chambre un peu petite

2026-02-13 • via Nuitee
A
Anton • couple • ru
7
2026-02-13 • via Nuitee
O
OLEG • solo_traveller • ru
8
2026-02-11 • via Nuitee
S
Sarah • family_with_children • fr
6
Bof
Pros:

L’emplacement à même pas 5 min de la plage
Zone un peu animée mais pas énormément non plus
Le petit dej est très bien

Cons:

Très peu d’eau pour se doucher malgré que le technicien soit passé
Très cher pour la prestation
La piscine n’est pas très grande
Les poufs et transats sont pas très propre

2026-02-11 • via Nuitee
A
Atra • family_with_children • se
2
2026-02-09 • via Nuitee
M
Marina • extended_group • ru
10
Великолепно 🌸
Pros:

В этот отель я приезжаю каждый год!расположение отличное! Хорошие номера! Персонал отзывчивый, всегда прийдет на помощь!завтраки разнообразные, на разный вкус! Продукты свежие и вкусные!Рекомендую отель!🥰я сама уже 10 раз сюда приезжала!

Cons:

Все идеально!

2026-02-09 • via Nuitee
S
SULE • family_with_children • tr
9
Aile ile kalınabilecek Otel
Pros:

3. Blokta kaldık, deluxe odaydı. Oda da yataklar çok rahat, oda genişliği yeterliydi. Her gün temizlik vardı, gayet iyiydi. Temizlik istenildiği günler odaya 2 şişe su bırakılıyor. Çarşaflar ve havlular tertemizdi. İlk gün minibar ücretsiz. Camlardan içeri ses girmiyordu. Hemen sokağın başında Kiri restaurantta her şey vardı ve otel müşterilerine yuzde 10 indirim vardı. Havuzu hiç kullanmadık. Kahvaltısı gerçekten iyiydi. Ama otel kalabalık olduğu için her şey bitiyordu. En kısa sürede de tabakları yeniliyorlardı.

Cons:

Gardrop yoktu, eşyalarımız ortada kaldı. Perdeler uzun zamandır yıkanmamıştı.

2026-01-28 • via Nuitee
דיאנה • family_with_children • il
4
טעון שיפור
Pros:

המיקום קרוב מאוד לשדרה של הברים והים (רק שהיו מדוזות אז לא הצלחנו להינות בחוף הזה). הזמנו חדש משפחתי שהיה מרווח, 2 חדרים גדולים.

Cons:

המקום לא מתוחזק, הכל מיושן, שבור, מאוד לא נקי. לא מפנים אחרי אורחים, השירותים בלובי ליד הקבלה מזוהמים. הצוות לא דובר אנגלית, חוץ מעובדת אחת..

2026-01-27 • via Nuitee
G
Gail • family_with_children • gb
1
Wished We had never booked this Hotel. It was one of the more expensive as well.
Pros:

The location was good to the beach and the night life.

Cons:

This is a very big hotel which has seperate blocks. We were taken to a block away from the main hotel reception. We were taken to our room by a young girl who walked us down a corridor which resembled a prison block. She asked us to fo a review for booking.com before we had even put our bags down. She said please do a good review and I will take a photo.
I said that we had been travelling and we needed to sort our belongings out.
So travellers are being asked to do reviews under pressure.
The room absolutely stunk of mould which we think was coming from the aircon. Yuk
Our balcony was tiny and was facing a wall and roof.
The breakfast area was not organised properly.
This hotel is most definitely NOT a 4 star. Possibly a 2.
Yuk.

2026-01-25 • via Nuitee
D
Diana Bartyla • family_with_children • dk
4
Semi
Pros:

Poolen, når den lige var gjort ren. Og udvalget ved morgenmaden, behagelig seng.
Nemt at komme til restauranter og strand

Cons:

Russere der holdt fest om aftenen i poolen. Selvom den var lukket. Der var ingen fra hotellet der gjorde noget ved det. Det var stort set alle aftener/nætter vi var der.
Tæpperne på værelserne var ulækre og blev ikke gjort ordentligt rent.

2026-01-25 • via Nuitee
P
pierre • family_with_children • fr
1
decevant je penserai à reserver avec un autre prestataire ce n'est pas correct ,offres mensongères
Pros:

la situation

Cons:

c'est honteux de proposer cet hotel à un tel prix ; hotel vetuste personnel ne parlant pas anglais tres jeune equipements abimés ; à notre arrivée impossible de deposer nos bagages lobby tres exigu ;la propreté laisse à desiré une salle de restaurant qui ressemble à un vieux garage tres deçu tres tres cher pour les prestations reelles

2026-01-24 • via Nuitee
E
EVGENII • family_with_children • ru
9
2026-01-24 • via Nuitee
R
Rosh62771 • family_with_children • gb
1
2026-01-23 • via Nuitee
A
Anurag • family_with_children • au
8
Excellent, location and food.
Pros:

Room was great, excellent service in cleaning and keeping tidy.
The main entrance was decorated very well - Christmas period!
We went with breakfast inclusive - it was amazing. Best thing to do is to include it.
The location is perfect, very close to Karon beach, and lots of shops to eat & everything. I was in two minds between Sugar - ART and Sugar - Pop, I think location for ART is definitely better.

Cons:

The initial impression I had of the pools is that - there are many pools in the hotel - however there is only 1 pool - and mainly catered for kids.
There is a slide in the pool which doesn't say 'for kids only' but I hurt my back using it, it would be really appreciative for families to know that adults shouldn't go in the pool slide.

2026-01-22 • via Nuitee
Айгюль • family_with_children • ru
7
Завтрак неплохой
Pros:

Локация

Cons:

Требуется ремонт

2026-01-22 • via Nuitee
8
871oksanal • Family
10
want to come back again
Pros:

A wonderful place, perfect location, very beautiful area near the pool. A birthday cake from hotel was unexpected and lovely present, a very touching moment on my husband's birthday! Thanks a lot!

2026-01-21 • via Tripadvisor
A
Amber • family_with_children • nz
10
Pros:

Great value for money. Good breakfast

2026-01-20 • via Nuitee
G
Gassem • couple • sa
8
2026-01-19 • via Nuitee