Holiday Inn - Indianapolis Downtown by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.7 (1187 reviews)
515 S West Street , Indianapolis , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with cleanliness
Mixed experiences with front desk service

Categories

Cleanliness
6.28
Negative sentiment due to multiple mentions of cleanliness issues such as sticky floors and smells.
Service
8.75
Mixed sentiment with several mentions of helpful staff, although some had issues with front desk service.
Location
8.79
Positive sentiment as multiple reviews highlight the hotel's convenient location.
Room Quality
7.24
Generally good comments on room quality, but some concerns noted about cleanliness.
Amenities
6.77
Negative sentiment due to disappointment with advertised amenities like the hot tub and pool.
Value for Money
7.73
Mixed sentiment with comments on differing experiences regarding booking and pricing.
Food and Beverage
7.28
Some positive feedback on breakfast, but overall ratings suggest room for improvement.
Overall Experience
8.75
Generally positive with notes on enjoyment of stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:48

Property Description

Modern Accommodations with Free Amenities
Holiday Inn - Indianapolis Downtown offers modern rooms equipped with microwaves and refrigerators. Guests can enjoy free wireless internet access and a completely non-smoking environment.

Convenient Location
Located in downtown Indianapolis, the hotel is close to popular attractions such as the Indiana Convention Center, Lucas Oil Baseball Stadium, and the Indianapolis Motor Speedway. Explore nearby scenic spots like White River Park and the Indianapolis Zoo.

On-Site Dining and Fitness Facilities
Indulge in delicious meals at the hotel's on-site restaurant serving breakfast and dinner. Stay active at the fitness center and unwind in the indoor pool. For a comfortable and enjoyable stay in Indianapolis, book your room at Holiday Inn - Indianapolis Downtown now.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IND

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 25 per day.

Location

Guest Reviews

7.7
Based on 1187 reviews
Cleanliness: 6.28
Service: 8.75
Location: 8.79
Room Quality: 7.24
Amenities: 6.77
Value for Money: 7.73
Food and Beverage: 7.28
Overall Experience: 8.75
G
Goddard • couple • us
10
2026-02-13 • via Nuitee
T
Tiffany • couple • us
8
2026-02-12 • via Nuitee
E
Eric • family_with_children • us
6
2026-02-09 • via Nuitee
A
Amanda • family_with_children • us
6
Pros:

The location

Cons:

Pictures show that there is a hot tub but they do not have one!

2026-02-09 • via Nuitee
A
Amy • couple • us
9
2026-01-31 • via Nuitee
C
Carole • family_with_children • us
9
2026-01-24 • via Nuitee
M
michael • family_with_children • us
10
overall satisfactory
Pros:

mediocre

Cons:

need more staff, but staff that was present worked hard and did a good job

2026-01-22 • via Nuitee
C
canyon • solo_traveller • us
6
2026-01-20 • via Nuitee
K
Kendall • solo_traveller • us
5
Decent stay overall and the staff was nice!
Pros:

Breakfast was fine. I know hotel breakfast can only do so much. They did have a variety of foods to choose from so that was nice. I loved the location of the hotel though. You could walk to a lot of things.

Cons:

I thought it could have been a little more clean in the room specifically the carpet area. Also, there was hardly any shampoo or body wash in the shower and the conditioner was completely empty.

2026-01-20 • via Nuitee
G
George • couple • us
10
2026-01-20 • via Nuitee
J
Jong • solo_traveller • us
7
Pros:

Locations

2026-01-20 • via Nuitee
L
Lloyd • solo_traveller • au
8
Pros:

The staff were very friendly and it was perfect location for seeing the Colts beat the Broncos

I enjoyed the coffee in the lobby :P

Cons:

Not many food options close by and the wifi was a little slow.

2026-01-19 • via Nuitee
M
Melissa • couple • us
10
2026-01-19 • via Nuitee
P
Patricia • couple • us
8
Nice and comfortable. Perfect for us…close to IU MED CENTER with reasonable rates
2026-01-19 • via Nuitee
R
Robert • family_with_children • us
7
Glorious
2026-01-19 • via Nuitee
P
Pedro • family_with_children • mx
9
2026-01-19 • via Nuitee
S
Sarah • family_with_children • us
8
2026-01-19 • via Nuitee
A
Allen • family_with_children • us
7
Pros:

Nothing special

Cons:

Having to pay to park.

2026-01-19 • via Nuitee
K
Kim • couple • us
9
2026-01-19 • via Nuitee
K
Kayla • extended_group • us
9
2026-01-19 • via Nuitee