Apex Waterloo Place Hotel

Hotels
•
Apex Hotels
8.8 (6960 reviews)
23-27 Waterloo Place , Edinburgh , GB
+44 131 523 1819

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Mold in bathroom
Inconsistent bar service
Beds not great

Categories

Cleanliness
8.2
There were mentions of cleanliness but also some concerns about mold in the bathroom area.
Service
9.2
Staff were very accommodating, particularly Duty Manager Anastasia Yarovaya, who received special mention for being helpful.
Location
9.2
The hotel is perfectly located with easy access to key attractions and transport.
Room Quality
8.7
Rooms were described as comfortable, though there was a comment about the beds not being great.
Amenities
8.7
Amenities were generally regarded as great, although the spa and gym are small.
Value for Money
8.7
Some reviews hinted that it felt a bit pricey but overall satisfactory for the experience.
Food and Beverage
8.7
Breakfast and dinner were highlighted as very good, with positive mentions of the bar.
Overall Experience
9
Overall, guests expressed high satisfaction with their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:09

Property Description

Luxurious 4-Star Stay in the Heart of Edinburgh

Stylish Spa and Wellness Amenities: Indulge in the hotel's spa, swimming pool, sauna, and steam room for a truly relaxing experience.

Award-Winning Dining Experience: Enjoy traditional Scottish cuisine at Elliot's restaurant, set in a charming ambiance with fine wines and spirits.

Convenient Location: Located just off Princes Street, minutes away from historic landmarks like the Royal Mile and Edinburgh Castle, with easy access to the Waverley Railway Station.

Experience luxury, relaxation, and fine dining at Apex Waterloo Place - book your stay now.

Important information:

Guests are offered a discount at the Q Park Multi storey car park on Greenside Row if they book online in advance.
Recognised with the Tripadvisor Travellers’ Choice Award 2026, placing us among the top-rated properties based on guest reviews worldwide.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

8.8
Based on 6960 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
M
Makiko • solo_traveller • jp
6
2026-09-19 • via Nuitee
N
Nicky • solo_traveller • nz
9
Fantastic location and beautiful hotel
Pros:

Location, room facilities and friendly staff.

Cons:

It was very expensive

2026-09-18 • via Nuitee
A
Andrew • couple • gb
9
Excellent
Pros:

Great location

Cons:

Had to move 3 times until we got a suitable room

2026-09-18 • via Nuitee
M
Mamo • solo_traveller • it
10
Da provare
Pros:

Struttura di altissimo livello, accogliente, confortevole. Staff garbato e sempre disponibile, colazione ottima. Posizione ottima!

2026-09-18 • via Nuitee
C
Clara • couple • br
10
Atende em todos os quesitos para uma estadia confortável e estratégica.
Pros:

A localização é excelente! Perto de restaurantes, shopping center e de vários pontos de interesse turistico. A cama é muito confortável e as instalações são ótimas. Funcionários muito educados também

2026-09-18 • via Nuitee
R
Rachel • solo_traveller • gb
9
2026-09-18 • via Nuitee
A
AKEMI • couple • jp
8
Pros:

立地と部屋の広さ　バスタブ　ソープなどのアメニティ類
フロントの方々は手際良く早い

Cons:

エレベーターが1機のみで待ち時間が長く　来ても乗れない場合がある
フロントからエレベーターまで数段階段がある

2026-09-18 • via Nuitee
A
Alison • couple • gb
9
2026-09-17 • via Nuitee
M
Michael • solo_traveller • us
9
2026-09-17 • via Nuitee
A
Alexandre • extended_group • ch
10
2026-09-17 • via Nuitee
E
Emma • couple • ca
9
2026-09-17 • via Nuitee
A
Armin • couple • ch
9
-
Pros:

-

Cons:

-

2026-09-17 • via Nuitee
D
David • couple • us
9
Enjoyed the stay and the location. The bathroom failed.
Pros:

Location was super. Breakfast was excellent. Spacious room!

Cons:

The bathroom was huge which was really nice. However, two things that were annoying. One, there is one switch that turns on the light and then also the fan. The fan has a decibel level of a jet plane that is about to take off. It is exceptionally loud. There should be switches: one for the light and the second for the fan and the loudness of the fan needs to be addressed. Two, for a huge bathroom there is one tiny (really tiny) hook to put a towel. The towels have to be put hanging over the tub after you use them. Understand creating a minimalist aesthetic, however, not practical in particular for a hotel bathroom.

2026-09-16 • via Nuitee
M
Margaret • couple • us
6
Ask if construction is undergoing around the facility before you book. Staff were exceptional though
Pros:

The staff were exceptional. The room given to us was relatively small with construction be carried on right outside our windows with early morning workers and noise even early 6:30 am on Sunday morning. The activity of getting another room was provided with minor delays and mishaps. Room service provided a wrong selection and no silverware, but the staff was new and they recovered nicely.

Cons:

The construction at the back of the hotel and the city water/sewer construction in the front of the hotel was rather unpleasant.

2026-09-16 • via Nuitee
R
Radha • couple • gb
7
2026-09-15 • via Nuitee
A
Alexandre • extended_group • ch
10
2026-09-15 • via Nuitee
C
Caitlin • couple • gb
7
Pros:

We stayed here twice. The first time we stayed in a suite which was fantastic, the second time we stayed in a double room which was mediocre. The room was ok, very dark (this may have been because we were on the bottom floor, or what felt like the basement). Facilities such as the spa are nice but very basic. Location however is fantastic. Nice venue, and I understand you’re paying for the location - but very overpriced for the rooms themselves.

2026-09-15 • via Nuitee
M
Marilyn • solo_traveller • us
10
excellent hotel
Pros:

All was great, including breakfast

Cons:

All good, wish I had stayed longer

2026-09-15 • via Nuitee
A
Alya • couple • fr
10
Pros:

L’emplacement de l’hôtel et la propreté

Cons:

Très cher

2026-09-14 • via Nuitee
S
Salwa • extended_group • ae
7
2026-09-14 • via Nuitee