Apex Waterloo Place Hotel

Hotels
•
Apex Hotels
8.8 (6616 reviews)
23-27 Waterloo Place , Edinburgh , gb

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Clean facilities
Comfortable rooms
Cons:
Mold in bathroom
Inconsistent bar service
Beds not great

Categories

Cleanliness
8.2
There were mentions of cleanliness but also some concerns about mold in the bathroom area.
Service
9.2
Staff were very accommodating, particularly Duty Manager Anastasia Yarovaya, who received special mention for being helpful.
Location
9.2
The hotel is perfectly located with easy access to key attractions and transport.
Room Quality
8.7
Rooms were described as comfortable, though there was a comment about the beds not being great.
Amenities
8.7
Amenities were generally regarded as great, although the spa and gym are small.
Value for Money
8.7
Some reviews hinted that it felt a bit pricey but overall satisfactory for the experience.
Food and Beverage
8.7
Breakfast and dinner were highlighted as very good, with positive mentions of the bar.
Overall Experience
9
Overall, guests expressed high satisfaction with their stay and recommended the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:09

Property Description

Luxurious 4-Star Stay in the Heart of Edinburgh

Stylish Spa and Wellness Amenities: Indulge in the hotel's spa, swimming pool, sauna, and steam room for a truly relaxing experience.

Award-Winning Dining Experience: Enjoy traditional Scottish cuisine at Elliot's restaurant, set in a charming ambiance with fine wines and spirits.

Convenient Location: Located just off Princes Street, minutes away from historic landmarks like the Royal Mile and Edinburgh Castle, with easy access to the Waverley Railway Station.

Experience luxury, relaxation, and fine dining at Apex Waterloo Place - book your stay now.

Important information:

Guests are offered a discount at the Q Park Multi storey car park on Greenside Row if they book online in advance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs GBP 27 per day.

Location

Guest Reviews

8.8
Based on 6616 reviews
Cleanliness: 8.2
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
J
Jillian • solo_traveller • au
9
Great location& services
Pros:

Great location, comfortable room, excellent breakfast

2026-06-20 • via Nuitee
M
Meriel • couple • gb
8
Very helpful and attentive staff - dealt very sensitively and efficiently when we had a medical pro
Pros:

Cold table was lovely - cooked food not great

Cons:

The Chef

2026-06-20 • via Nuitee
A
Alison • solo_traveller • gb
8
Great location and plentiful breakfasts
Pros:

Location and staff were very good

Cons:

Breakfast eggs lukewarm

2026-06-19 • via Nuitee
N
Nancy • couple • us
10
2026-06-19 • via Nuitee
אביבה • solo_traveller • il
9
2026-06-18 • via Nuitee
C
Christian (Bill) • couple • nl
10
Geweldig!
Pros:

Goede locatie, ruime kamers. Ligbad was een absolute topper!

Cons:

Niets

2026-06-18 • via Nuitee
R
Rawal • couple • ae
3
Location was good , staff was very good , cleanliness can be impro
Pros:

Good

2026-06-17 • via Nuitee
M
Monica • solo_traveller • gb
9
I was staying over 1 night for work purposes, everything as expected , special mention to Judy room service, excellent c
Pros:

Location and comfort

Cons:

expensive room service

2026-06-16 • via Nuitee
H
Hazel • solo_traveller • ie
8
2026-06-16 • via Nuitee
K
Kristina • solo_traveller • no
6
2026-06-16 • via Nuitee
M
Mariano • solo_traveller • ar
9
Pros:

Ubicacion, instalaciones y calidad de atencion.
Combinacion perfecta

2026-06-16 • via Nuitee
L
Lesley • couple • gb
9
2026-06-16 • via Nuitee
D
Debra • couple • ca
10
Pros:

Quiet for sleeping
Comfortable beds
Nice pool
Nice bar
Staff were very professional and polite

2026-06-16 • via Nuitee
A
Aaron • solo_traveller • gb
10
Shirt stay
Pros:

Friendly staff always happy to help , clean modern rooms .

Cons:

Only one lift working sometimes having to wait a good while .

2026-06-15 • via Nuitee
V
Vigna • couple • gb
8
Pros:

Location was great and the room was clean and comfortable. They did also store our luggage both before and after check in, which was super helpful. Staff was very nice.

Cons:

For the price, the room could've been a bit nicer and there was a bit of staining on the blanket on the bed. And for some reason there was a baby crib put in our room (that was a stained) and we didn't request that or need it. The toilets in the restaurant downstairs (which were the same shared by the lobby) were not clean. And one of the lifts was down. It was also very expensive, which was worth it for the location, but otherwise maybe not.

2026-06-15 • via Nuitee
F
Fatima • couple • qa
5
Pros:

Great location

Cons:

One of the elevators wasn’t working. Took forever to come due to the whole hotel relying on one elevator

2026-06-15 • via Nuitee
C
Connor • couple • gb
10
Excellent service made my girlfriends birthday 10/10
Pros:

Fantastic location, staff very friendly

2026-06-15 • via Nuitee
L
Lon • solo_traveller • us
10
2026-06-14 • via Nuitee
L
Lucy • solo_traveller • gb
9
2026-06-14 • via Nuitee
J
Judith • couple • us
9
Would definitely stay again.
Pros:

Location convenient to Waverley Station, busses, tram

Cons:

Elevator was being serviced and not available for our entire stay.

2026-06-14 • via Nuitee