Holiday Inn Express Georgetown by IHG

Hotels
•
Holiday Inn Express
8.3 (206 reviews)
140 Osborne Way , Georgetown , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, professional and welcoming staff
Very good location near food and shopping
Comfy bed
Rooms described as spotless/very clean
Convenient for events (softball weekend)
Cons:
Broken power blind in a window
Inconsistent cleanliness/attention to detail
Breakfast and coffee were poor
No back porch/outdoor sitting area
Bathroom lighting not ideal for makeup
Perceived poor value for money

Categories

Cleanliness
7.8
Mixed feedback: several reviewers said rooms were spotless, but another reported the hotel was 'un kept' and attention to detail with cleaning was lacking.
Service
9.9
Consistently praised: staff described as kind, helpful, professional and welcoming across multiple reviews.
Location
9.3
Frequently highlighted positively: very good location near food, shopping and convenient for events (softball weekend).
Room Quality
9
Generally strong: comfortable bed and spotless rooms reported, though one broken power blind and bathroom lighting issues were noted.
Amenities
7.6
Some shortcomings mentioned: no back porch/outdoor sitting area; coffee and certain room lighting noted as subpar.
Value for Money
6.5
Negative mention of value: at least one reviewer explicitly stated it was 'not a good value' and would not recommend.
Food and Beverage
6.8
Criticized: breakfast described as 'not very good' and coffee 'wasn't the best' in multiple comments.
Overall Experience
9.5
Generally positive overall: many reviewers reported a great experience (clean rooms, helpful staff, good location) despite specific issues with cleanliness detail, food, and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Holiday Inn Express Georgetown is equipped with a flat-screen TV, fridge, microwave, and free Wi-Fi, ensuring a comfortable stay for all guests.

Leisure and Recreation: Unwind by taking a refreshing dip in the indoor pool or stay active at the on-site gym, providing options for relaxation and fitness during your stay.

Convenient Location: Explore nearby attractions such as the Kentucky Horse Park, Toyota Motor Manufacturing Kentucky Inc., and Georgetown College, offering a variety of activities just a short distance from the hotel.

Book your stay at Holiday Inn Express Georgetown now to experience a perfect blend of relaxation and entertainment.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The hotel is currently renovating the lobby, breakfast area and guest rooms. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.3
Based on 206 reviews
Cleanliness: 7.8
Service: 9.9
Location: 9.3
Room Quality: 9
Amenities: 7.6
Value for Money: 6.5
Food and Beverage: 6.8
Overall Experience: 9.5
S
Stacy • solo_traveller • us
8
Very nice staff, comfy bed
Pros:

Very good location near food and shopping.

Cons:

One of the power blinds in the window was broken, so had to force it down by hand to keep the light out.

2026-10-16 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-10-14 • via Nuitee
B
BRH • solo_traveller • us
3
Not a good value for me. I would not recommend.
Pros:

The staff were kind and helpful.

Cons:

I just stayed at a Holiday Inn in Chattanooga, and it was nice and clean. The Holiday Inn just was un kept. The attention to detail with cleaning was not good.

2026-10-08 • via Nuitee
T
Thomas • solo_traveller • us
6
Cons:

Breakfast was not very good.

2026-09-05 • via Nuitee
B
Blair • family_with_children • us
10
2026-08-27 • via Nuitee
T
Trista • solo_traveller • us
9
Great place for softball weekend!
Pros:

Employees were wonderful! Very professional and welcoming! Rooms were spotless! So clean!

Cons:

Really, my only complaints were just personal quirks....coffee wasn't the best, lighting in bathroom wasn't the best for putting makeup on....but nothing that is a deal breaker. All-in-all a great experience!

2026-08-24 • via Nuitee
N
Natasha • family_with_children • us
10
It was a great location
Pros:

Location

Cons:

Nothing it was good

2026-08-03 • via Nuitee
P
Phillip • couple • us
5
2026-07-03 • via Nuitee
T
Terri • couple • us
10
2026-06-30 • via Nuitee
M
Mark • solo_traveller • us
6
Pretty good stay overall
Pros:

Location and clean

Cons:

No back porch area to sit outside

2026-06-12 • via Nuitee
L
Lucas • couple • us
10
2026-06-08 • via Nuitee
M
Morton • couple • us
9
2026-06-05 • via Nuitee
M
Margaret • couple • ca
7
Great place to stay
Pros:

Like the breakfast and the facilities

Cons:

Pancake machine didn’t work well

2026-05-02 • via Nuitee
E
Elizabeth • family_with_children • us
10
The bed was fabulous, food was great, hotel was clean, staff was fabulous, loved the roominess of th
Pros:

My son is wheelchair bound. It is very frustrating to have a room with two beds, when we need a lot of space to maneuver the wheelchair. Praise God that this hotel had a huge room with only one bed AND A ROLL IN SHOWER. A disabled
person cannot be lifted over a bathtub safely. It just can''t be done. The care person is likely to trip their feet over the side of the tub. Hotels do NOT, DO NOT, DO NOT CATER TO DISABLE D PEOPLE. And I'm pretty sure that wheelchair bound people do still travel and do still want to bathe. THIS HOTEL DID GREAT PERTAINING TO THE DISABLED POPULATION.

Cons:

I didn't like the shades. I was not instructed how to use the remote. When they didn't work, I was told to just pull them
down. That did not work. Finally, a maintenance person came and got them to work. Remotes are fancy, but sometimes its is just better to get something ordinary that works easily and skip the sleek design part. Get with it designers.

2026-04-06 • via Nuitee
T
Takahashi • couple • jp
6
2026-04-04 • via Nuitee
N
Nancy • couple • us
10
2026-04-03 • via Nuitee
L
Lindsay • family_with_children • us
5
Pros:

“Holiday Inn Express in Georgetown, Kentucky is in a great location and looks fantastic from the outside—honestly, it gives off that ‘new build or freshly renovated’ vibe at first glance.
But once you step inside, it doesn’t quite match that first impression.
The lobby area was partially blocked off, possibly due to a leak since there were ceiling tiles missing. Some furniture was taped off, and there was a strong smell—whether it was heavy fragrance or disinfectant, I’m not sure—but it was enough to give me an immediate headache.
That said, the hotel was very clean. And for me, that’s number one. I didn’t see any dirt, stray hairs, or bugs anywhere, and that goes a long way.
We stayed in a king room, and I’ll give credit where it’s due—it was spacious, modern, and very thoughtfully laid out. There were plenty of places to put your things, including a built-in bench and desk setup so you didn’t have to throw your bags on the floor (which I always appreciate). There were lots of outlets by the bed, a nice reading lamp, and everything felt functional and intentional.
One of my favorite features was the window setup. Instead of those useless curtains that never fully close, they had two pull-down shades—a light-filtering one for privacy and a blackout shade that actually blocks the light. I wish every hotel would switch to that.
The room had a clean, modern, minimalist feel. Nothing over the top, just simple and well done.
Now—the bathroom.
It had its pros and cons. The shower itself was fantastic. Walk-in, great water pressure, and hot water that actually stayed hot. You could take a long, steamy shower and feel like you washed the day—and your bad mood—right off of you. I’m big on that, and this place nailed it.
But the rest of the bathroom? Not so much.
The door didn’t latch properly and didn’t fit the frame, so it wouldn’t fully shut. It had clearly been painted over and patched in spots, and the hardware looked mismatched—like a quick fix instead of a finished...

Cons:

See answer above

2026-04-02 • via Nuitee
E
Elizabeth • family_with_children • us
10
2026-04-01 • via Nuitee
S
Stephen • family_with_children • us
10
2026-03-29 • via Nuitee
J
Jody • family_with_children • us
1
I'll never stay again
Pros:

Nasty

Cons:

My kids wasn't being that loud and was in trouble for them talking

2026-03-26 • via Nuitee