Holiday Inn Express Georgetown by IHG

Hotels
Holiday Inn Express
9 (319 reviews)
140 Osborne Way , Georgetown , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with cleanliness
Breakfast quality
Pool closed

Categories

Cleanliness
8.23
Room cleanliness was generally good, but some issues with old towels and a reported cleanliness issue in one room.
Service
10
Extraordinary staff, extremely friendly and helpful.
Location
9.7
Convenient and quiet location, easy access.
Room Quality
9.24
Rooms are clean and well-maintained, but some guests reported issues that affected their experience.
Amenities
8.19
Basic amenities provided; however, the pool was closed during stay which was disappointing.
Value for Money
9.22
General sentiment suggests a fair value for the quality offered, despite some issues.
Food and Beverage
7.68
Breakfast quality was inconsistent, with reports of spoiled food.
Overall Experience
9.73
Overall experience was positive despite some mentioned issues, with many guests expressing intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:01

Property Description

Indulge in Comfort and Convenience

Modern Amenities: Each room at Holiday Inn Express Georgetown is equipped with a flat-screen TV, fridge, microwave, and free Wi-Fi, ensuring a comfortable stay for all guests.

Leisure and Recreation: Unwind by taking a refreshing dip in the indoor pool or stay active at the on-site gym, providing options for relaxation and fitness during your stay.

Convenient Location: Explore nearby attractions such as the Kentucky Horse Park, Toyota Motor Manufacturing Kentucky Inc., and Georgetown College, offering a variety of activities just a short distance from the hotel.

Book your stay at Holiday Inn Express Georgetown now to experience a perfect blend of relaxation and entertainment.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

The hotel is currently renovating the lobby, breakfast area and guest rooms. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LEX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 319 reviews
Cleanliness: 8.23
Service: 10
Location: 9.7
Room Quality: 9.24
Amenities: 8.19
Value for Money: 9.22
Food and Beverage: 7.68
Overall Experience: 9.73
B
Blair family_with_children us
10
2026-08-27 via Nuitee
T
Trista solo_traveller us
9
Great place for softball weekend!
Pros:

Employees were wonderful! Very professional and welcoming! Rooms were spotless! So clean!

Cons:

Really, my only complaints were just personal quirks....coffee wasn't the best, lighting in bathroom wasn't the best for putting makeup on....but nothing that is a deal breaker. All-in-all a great experience!

2026-08-24 via Nuitee
N
Natasha family_with_children us
10
It was a great location
Pros:

Location

Cons:

Nothing it was good

2026-08-03 via Nuitee
P
Phillip couple us
5
2026-07-03 via Nuitee
T
Terri couple us
10
2026-06-30 via Nuitee
M
Mark solo_traveller us
6
Pretty good stay overall
Pros:

Location and clean

Cons:

No back porch area to sit outside

2026-06-12 via Nuitee
L
Lucas couple us
10
2026-06-08 via Nuitee
M
Morton couple us
9
2026-06-05 via Nuitee
M
Margaret couple ca
7
Great place to stay
Pros:

Like the breakfast and the facilities

Cons:

Pancake machine didn’t work well

2026-05-02 via Nuitee
E
Elizabeth family_with_children us
10
The bed was fabulous, food was great, hotel was clean, staff was fabulous, loved the roominess of th
Pros:

My son is wheelchair bound. It is very frustrating to have a room with two beds, when we need a lot of space to maneuver the wheelchair. Praise God that this hotel had a huge room with only one bed AND A ROLL IN SHOWER. A disabled
person cannot be lifted over a bathtub safely. It just can''t be done. The care person is likely to trip their feet over the side of the tub. Hotels do NOT, DO NOT, DO NOT CATER TO DISABLE D PEOPLE. And I'm pretty sure that wheelchair bound people do still travel and do still want to bathe. THIS HOTEL DID GREAT PERTAINING TO THE DISABLED POPULATION.

Cons:

I didn't like the shades. I was not instructed how to use the remote. When they didn't work, I was told to just pull them
down. That did not work. Finally, a maintenance person came and got them to work. Remotes are fancy, but sometimes its is just better to get something ordinary that works easily and skip the sleek design part. Get with it designers.

2026-04-06 via Nuitee
T
Takahashi couple jp
6
2026-04-04 via Nuitee
N
Nancy couple us
10
2026-04-03 via Nuitee
L
Lindsay family_with_children us
5
Pros:

“Holiday Inn Express in Georgetown, Kentucky is in a great location and looks fantastic from the outside—honestly, it gives off that ‘new build or freshly renovated’ vibe at first glance.
But once you step inside, it doesn’t quite match that first impression.
The lobby area was partially blocked off, possibly due to a leak since there were ceiling tiles missing. Some furniture was taped off, and there was a strong smell—whether it was heavy fragrance or disinfectant, I’m not sure—but it was enough to give me an immediate headache.
That said, the hotel was very clean. And for me, that’s number one. I didn’t see any dirt, stray hairs, or bugs anywhere, and that goes a long way.
We stayed in a king room, and I’ll give credit where it’s due—it was spacious, modern, and very thoughtfully laid out. There were plenty of places to put your things, including a built-in bench and desk setup so you didn’t have to throw your bags on the floor (which I always appreciate). There were lots of outlets by the bed, a nice reading lamp, and everything felt functional and intentional.
One of my favorite features was the window setup. Instead of those useless curtains that never fully close, they had two pull-down shades—a light-filtering one for privacy and a blackout shade that actually blocks the light. I wish every hotel would switch to that.
The room had a clean, modern, minimalist feel. Nothing over the top, just simple and well done.
Now—the bathroom.
It had its pros and cons. The shower itself was fantastic. Walk-in, great water pressure, and hot water that actually stayed hot. You could take a long, steamy shower and feel like you washed the day—and your bad mood—right off of you. I’m big on that, and this place nailed it.
But the rest of the bathroom? Not so much.
The door didn’t latch properly and didn’t fit the frame, so it wouldn’t fully shut. It had clearly been painted over and patched in spots, and the hardware looked mismatched—like a quick fix instead of a finished...

Cons:

See answer above

2026-04-02 via Nuitee
E
Elizabeth family_with_children us
10
2026-04-01 via Nuitee
S
Stephen family_with_children us
10
2026-03-29 via Nuitee
J
Jody family_with_children us
1
I'll never stay again
Pros:

Nasty

Cons:

My kids wasn't being that loud and was in trouble for them talking

2026-03-26 via Nuitee
D
Dana family_with_children us
7
Pros:

The room was spacious and comfortable.

Cons:

Breakfast was lacking.

2026-03-26 via Nuitee
L
Louis Elias couple ca
10
2026-03-26 via Nuitee
R
Ricci couple us
10
2026-03-23 via Nuitee
D
Davis couple us
3
Wasn’t worth the money we spent
Pros:

Location and that’s about it

Cons:

The foot had fallen in the main lobby. Everyone had to be redirected thru the staffing corridors to get to the elevators

2026-03-22 via Nuitee