Marriott's Kaua'i Beach Club

Poor customer service. Travel half way around the world to be treated like you a free loafer when you are a vacation club time share owner. Worst experience ever and would not recommend to any person from the UK. Go to Spain for a cheaper and better holiday when traveling with a family and save yourselves the frustration

When someone or something leaves an impression on me, I’m compelled to write a review. I only had a one night stay at this resort. What I may share with you is that the room is simple with a pulldown bed, which leaves ample space for a living room with a little sofa nice size TV to relax and enjoy the space until you pull down the bed to sleep. The room is clean. I had a nice view of the ocean and could see the activities of the fire dancing and listen to the drums from my balcony. They offer many activities and fun Hawaiian themed experiences.
The pool is beautiful, barbecue grills, Jacuzzi’s and lots of nice restaurants.
Would left the most impression on me were the staff members. The joyful smiles and the aloha spirit. One team member that stood out the most that I must bring mentioned to is a beautifully spirited Hawaiian gentlemen, by the name of SAN at the valet.SAN is a true connector and a world of knowledge. I feel like I made a new friend speaking with him just in 10 minutes. If he conveys that energy to all the guests, the hotel would receive five star reviews just from connecting with SAN!!! He’s the kind of guy that I would want on my team tenfold!

Great location

Clean beach and pool area. The multiple jacuzzis are perfect for that heightened and intimate experience. Bring your own food or venture to the town adjacent. Resort prices but not justifiable. The ambiance is what you pay for at the restaurant and bar. Staff mostly friendly. The front house certainly more susceptible to that condescension typically found toward tourists. The back house happy as clams and polite. Management needs to focus on genuine good nature of new hires and training/cultivating in existing staff.
Rooms and amenities are reliably clean. Property a bit dated but kept polished enough to feel encroaching on luxury.
Overall great experience and adequate accommodations.
Looking forward to a return.

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⭐⭐⭐⭐⭐ A Perfect Kauai Family Getaway

We had an absolutely wonderful stay at the Kauai Marriott Resort. The location is ideal—just minutes from the airport, yet it feels like a tropical paradise the moment you arrive. The grounds are beautifully maintained, with lush landscaping, swaying palm trees, and one of the most impressive pools we’ve ever seen.

Our room was comfortable, clean, and offered beautiful views. The beach in front of the resort was perfect for morning walks, watching the sunrise, and simply relaxing while taking in the beauty of Kauai.

What truly made this resort special was the friendly and welcoming staff. Everyone we encountered went out of their way to make our stay enjoyable. The atmosphere was warm, relaxing, and family-friendly without ever feeling crowded.

The resort was also a perfect home base for exploring the island. We visited Hanalei, Poipu, Waimea Canyon, and the Na Pali Coast, and it was wonderful returning each evening to such a beautiful property.

If you’re looking for a relaxing Hawaiian vacation with great amenities, a fantastic location, and stunning scenery, I highly recommend the Kauai Marriott. We made unforgettable memories here and can’t wait to

My daughter especially loved the enormous pool and seeing the Hawaiian wildlife around the property.

I had the pleasure of being checked in by Liza during my stay here. She was kind and welcoming and a whole vibe. This hotel is very close to the airport, and they do not charge for parking (although it is a journey from the parking area). If you wanna grab a beach chair and just chill on the beach, there are plenty to use. There is a Safeway nearby and other places to eat, if you wan a save some money. Also, only a 25 minute drive to other beaches.

We just came back from staying at the Marriott Beach Club. We rented from the timeshare owners. We got the rooms on the ground floor in the furthest tower from the beach next to the exit. The grounds and the koi pond are absolutely beautiful. The pool is huge and beautiful. The loungers by the beach are well used but there were plenty of them available in May 2026. Half the beach rowels they give are so old and dingy. So if you are getting 4 of them only 2 will in good condition. The pool did not appear heated. It was the same temperature as the ocean. The rooms were ok. I most dislike their sheets. They are made of polyester so were their pillows and blankets. The carpet was very dirty staining my feet. I had to wear my pink socks I was so disgusted. They got dirty after one evening of walking on carpet. I wish resorts used tile-like floors. At least it will get cleaned after each stay. Kitchenette had a large refrigerator dishwasher microwave and plates/cups utensils and other stuff. The Murphy bed in the kitchenette room was ok. I gave 3 stars because of the room condition. The grounds are sold 4. I will not stay there again. I usually stay at KoOlina Marriott Beach Club on Oahu and it is a sold 5 stars.

We had adjoining rooms for wife and myself as well as our son and his family. Rooms were newly renovated and extremely comfortable!

Firstly, do your homework regarding the rooms. The 2 bedroom was large enough for our family of 5 with a beautiful ocean view. The service was amazing - couldn't tell the difference between Sonesta or Marriott staff because they all were so friendly and helpful. We loved sitting on the beach and swimming in calm waters (they could use more beach chairs). Excellent restaurants on site and within walking distance. We'll be back!

The pool is beautiful. Our view was amazing. Our balcony was great and overlooked the ocean

The beach and restaurants are very close just a short walk out of your room. The grounds and staff are exceptional.

Very disappointed with this Marriott property. Check-in is at 4 PM and check-out is at 10 AM — a 6-hour gap for room cleaning seems excessive, especially for a resort that doesn’t even have its own pool, bar, or restaurant. Most amenities are shared with the neighboring Royal Sonesta, which honestly feels like the far superior resort experience.

What’s even more frustrating is that Marriott Bonvoy status appears to mean very little here. The focus seems entirely on timeshare owners rather than loyal Marriott guests. For a destination vacation property carrying the Marriott name, I expected a much higher level of service and recognition. Also they don’t provide beach chairs!!!

Terrace and bar were fine

This is not truly a Marriott property. Marriott and Sonesta share the same location, but everything here is actually managed by Sonesta. Whenever we had any issues, Marriott staff would tell us that it is managed by Sonesta. On top of that, the information provided is inconsistent and confusing — Marriott and Sonesta staff often give completely different answers.

The most unacceptable part, however, was the unfair treatment we experienced. While we were at the pool, my husband and I were not wearing wristbands at the time, and security approached us to question whether we were guests. I understand the need to verify access, but what is not acceptable is that other people without wristbands were not questioned at all — only us. We were clearly singled out, and it’s hard not to believe this was due to our different skin color. This was not an isolated incident; there were multiple smaller instances of unequal treatment throughout our stay, which I’m not going to list one by one.

We stayed for 5 nights, but within just a few days we had already experienced enough to know we would not return.

One more thing — I’m literally lying on the bed as I write this: the mattress is extremely uncomfortable and noticeably sagging in the middle.

It was more expensive than I expected but it's a good location. Unlike most resorts, they don't feel the need to inflict music on you you didn't ask for. I'm never at ease with someone else's playlist so I appreciated the quiet. Also, no activity director is shouting bingo numbers or water aerobic instructions through a PA. Another plus.

The beach is kid friendly with small waves and no rip currents. The beach is likewise peaceful. No one trying to sell you anything. You can read in peace.

One annoyance. Our room was advertised as having a "French patio." Go ahead and ask a hundred people what that means. I looked it up and one definition was "A patio in France." Anyone you ask to describe a patio will have a similar description of what a patio looks like. What it turns out to be was a 14" wide ledge of insult and false advertising. Would it be so hard to say "It doesn't have a patio?"

Nice resort, friendly staff with rooms that need remodeling but my biggest gripe is the 10.am checkout. Really? Absolutely RIDICULOUS!!!

The location is nice. The pool is nice and having a nice beach is lovely. We ordered food that we enjoyed as well.

Beautiful scenery.

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Gorgeous scenery and gardens.