Country Inn & Suites by Radisson, Staten Island

Well I’m gonna start with what I did not like the elevator alarm going off at 11pm and the kid running up and down the hallway at 12am to almost 2 am on and off other than that basic stay very simple breakfast.

This place should not be operating!

Location was a bit off. Right in front of the hotel there is homeless people. Room was cramped too much furniture. Bathroom was outdated and needs repairs. No body wash. No extra tolitet paper. Breakfast was not good. Stale bagels and bread. One coffe machine and one toaster which was very inconvenient in the breakfast area Very limited options. One small elevator for all the guest. A few pros was the self parking on site. Air conditioning was nice.

Rooms are clean and nice.

The carpet floors were very dirty and appeared to have not been vacuumed. The bed smelled fresh and the other surfaces in the room appear clean. Even though the room was cool (via AC) temperature was extremely humid and the AC unit was deafeningly loud. I would not stay at this property again.

It’s disheartening that they cannot do better. The rug in the common areas & the room itself seemed it had never been cleaned. The restroom sink was coming apart. The breakfast area is an accident waiting to happen. Our room was never serviced during our stay. It’s not that difficult to tweak these areas a bit

Unorganized

The lobby of the hotel needed to be cleaned. The whole way on the 4th floor carpets needed to be cleaned. The view from my room was horrible with all the construction equipment and a big garbage dumpster right below. The safe did not work, there was no iron but there was an ironing board, all the soaps and shampoos were in the shower but there was no hand soap next to the sink instead they installed shampoo. The room itself was clean and comfortable. Getting to the room wasn't this clean and that I checked in there was one person checking everyone in.

Check in took over 20 mins with absolutely no greeting from the staff. They also copy your drivers license for their 'records'. Very concerning.
Rooms are dirty and have such a bad odor. Don't try to save a little and book this hotel. You'll regret it. Location isn't great, but is close to the Staten Island mall.

Reasonable

Nice but had a smell. Lots of construction and weird people sitting outside the Bldg. But nice and clean!

Overall nice stay. Other guests were making noise in the hallway late at night.

The room was acceptable, but the bathroom was dirty, with leftovers from the previous guest — underwear and a used towel.

Good enough for one night stay. Would look elsewhere for a longer stay. The room was small, very basic, most electrical outlets didn’t work, chipped table and countertops, empty food containers in hall, complimentary breakfast was so-so.

Just asphalt. Not pretty at all

Most of the staff don’t have any clue about anything. They gave Coffee pot in the room but nothing in there, we asked for a sugar sachet, front desk person not even looking & straight send me to dinning area told me they will have it, unfortunately nothing there either. Room has iron board but no iron.

Our room was satisfactory, nothing great. The bathroom wasn’t the cleanest, the door lock didn’t work.

Everything was good from staff to rooms, etc!

Have booked stay using reward night from hotels.com, came to hotel at 2 am to find out that hotel is under renovation and overbooked. Hotels.com was not able to give full amount of reservation back and hotel was not able to find room for us. Ended up sleeping with kids in the car.

It was not a good experience. Rooms are dirty, sheets will hair and toenails on it.