Holiday Inn Express Hotel & Suites Franklin by IHG

Hotels
•
Holiday Inn Express
9 (495 reviews)
85 Neha Drive , Franklin , us
+1 270-586-7626

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.83
Several reviews highlighted issues with cleanliness, particularly the dirtiness and maintenance of areas.
Service
9.3
Numerous reviews praised the friendly and professional staff.
Location
8.84
The hotel is in a good location with accessibility to restaurants, as noted in multiple reviews.
Room Quality
9.29
Room quality received positive feedback, with mentions of comfort and spaciousness.
Amenities
9.32
Guests enjoyed the breakfast and pool facilities, indicating good amenities.
Value for Money
8.78
Most reviews suggest a good value for the price, although there were complaints about inconsistent service.
Food and Beverage
9.33
Breakfast received widespread praise, indicating a strong performance in food offerings.
Overall Experience
9.3
Several guests expressed satisfaction and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 09:03

Property Description

Convenient Location and Amenities
Conveniently located just off I-65 and close to downtown Franklin, Holiday Inn Express offers a spacious indoor pool, free Wi-Fi, and a daily hot breakfast.

Modern Rooms with Essential Features
Each modern room at Holiday Inn Express & Suites Franklin KY is equipped with a 32-inch flat-screen TV, coffee maker, work desk, and iron for your comfort and convenience.

Relaxation and Business Facilities
Guests can unwind in the whirlpool or fitness room, while business travelers can make use of the business center. Laundry facilities are also available for added convenience.

Book now to experience a comfortable stay with great amenities at Holiday Inn Express Franklin KY.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

9
Based on 495 reviews
Cleanliness: 7.83
Service: 9.3
Location: 8.84
Room Quality: 9.29
Amenities: 9.32
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
E
Erica • couple • us
8
2026-08-13 • via Nuitee
S
Sandy • family_with_children • us
10
2026-08-04 • via Nuitee
K
Kristine • family_with_children • us
10
Pros:

Great breakfast. Greek yogurt and egg omlets.

Cons:

Could not use TV because it was not set up/error message. Couldn't get to the apps on the TV.

2026-08-03 • via Nuitee
D
David • couple • us
10
2026-07-21 • via Nuitee
B
Bollinger • family_with_children • us
2
Horrible experience!
Cons:

Fire Alarm Kept going off during our stay numerous times. I was unknowingly checked out in the middle of the night and was woke up to cleaning staff walking into my room unannounced. Found out after my key cards was disabled due to inaccurately being checked out and so was not able to get back into my room after going down for breakfast without having to go get assistance to be let in. All was very frustrating and unacceptable which cause this to be a horrible experience. On top of that the hot tub was not hot and was disgustingly dirty!

2026-07-16 • via Nuitee
S
Sarah • solo_traveller • us
10
2026-07-15 • via Nuitee
M
Mary • family_with_children • us
9
Great accommodations with clean rooms, nice staff, and nice variety for breakfast.
Pros:

Nice location- not too are from Nashville, but quiet. It was close to several nice restaurants.

2026-07-14 • via Nuitee
R
Ricky • couple • us
8
Pleasant
Pros:

Cleanness

Cons:

N/A

2026-07-07 • via Nuitee
S
Scott • family_with_children • us
8
Short and sweet
Pros:

Front dest was very helpful with finding a walmart. She was also helpful with dinner ideas!

2026-07-04 • via Nuitee
R
Robert • extended_group • us
10
Pros:

This hotel has the best breakfast of any hotels we stay at. The variety and their attentive staff brings the breakfast to the top.

2026-07-03 • via Nuitee
I
Inna • family_with_children • us
10
2026-07-03 • via Nuitee
T
Tara • family_with_children • us
10
2026-06-28 • via Nuitee
W
Wendy • solo_traveller • us
10
Pros:

Everything! Room was excellent, great shower and comfortable bed and the breakfast was good 😊

Cons:

-O-

2026-06-14 • via Nuitee
K
Kimberly • solo_traveller • us
8
Cons:

Cleanliness of bathroom

2026-06-09 • via Nuitee
J
James • couple • us
10
2026-06-05 • via Nuitee
K
Katrina • couple • us
10
Pros:

Clean great staff! Would stay again

2026-06-04 • via Nuitee
S
Smith Johnson • solo_traveller • us
10
2026-05-21 • via Nuitee
K
Kelly • family_with_children • us
7
Pros:

Clean and comfy

Cons:

Walls are paper thin you heard the people upstairs all night/morning and there was nothing you could do about it

2026-05-11 • via Nuitee
R
Robert • couple • us
10
2026-05-05 • via Nuitee
C
Craig • couple • us
9
Pros:

Place was clean as advertised.

2026-05-01 • via Nuitee