Staybridge Suites Williamsville Buffalo by IHG

Hotels
•
Hawthorn Suites
7 (407 reviews)
8005 Sheridan Drive , Williamsville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Comfortable beds
Cons:
Cleanliness issues
Inconsistent room quality
Food safety concerns

Categories

Cleanliness
5.25
Concerns about dirty tables and outdated bathrooms.
Service
8.75
Staff were praised for being friendly and helpful.
Location
8.25
Good location near many stores and restaurants.
Room Quality
6.25
Rooms had issues like missing cabinet handles and odors.
Amenities
6.75
Missing some expected amenities; however, general comfort noted.
Value for Money
7.25
Overall okay value, though some aspects felt overpriced.
Food and Beverage
6.25
Breakfast options were not the best, with some safety concerns.
Overall Experience
7.25
Mixed experience with both positive and negative factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:26

Property Description

Convenient Location:
Located just 2.6 miles off I-90, the Clarence hotel offers easy access for travelers looking for a comfortable stay near the highway.

Amenities Galore:
From an indoor pool to an outdoor sports court, guests at Hawthorn Suites Buffalo-Airport can enjoy a range of activities during their stay. The fully-equipped kitchen in every room and the on-site convenience store add a touch of convenience to make your stay even more enjoyable.

Complimentary Services:
Enjoy free Wi-Fi, cable TV, and even a DVD player in your room. Additionally, don't miss out on the complimentary buffet breakfast and evening light food and drinks served on select days. With a complimentary airport shuttle and a variety of sports facilities available, your stay is bound to be both comfortable and entertaining.

Book your stay at Hawthorn Suites Buffalo-Airport now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 407 reviews
Cleanliness: 5.25
Service: 8.75
Location: 8.25
Room Quality: 6.25
Amenities: 6.75
Value for Money: 7.25
Food and Beverage: 6.25
Overall Experience: 7.25
D
David • couple • us
1
2026-02-11 • via Nuitee
J
John • couple • us
9
2026-01-28 • via Nuitee
S
SRINIVASA NAGA VIDYADHAR • family_with_children • us
8
2026-01-19 • via Nuitee
M
Matthew • solo_traveller • us
1
Pros:

Still no hot water upstairs. Told desk and they did nothing. It’s 3rd time I stayed there and they still have issues.

Cons:

Hot water in shower would be nice since it is buffalo

2026-01-19 • via Nuitee
D
DiRe Jr • couple • us
7
2026-01-13 • via Nuitee
J
Jennifer • couple • us
10
2026-01-03 • via Nuitee
S
Saquiera • couple • us
10
2026-01-02 • via Nuitee
K
Kathleen • couple • us
9
2025-12-29 • via Nuitee
M
Marquita • family_with_children • us
1
Horrible
Pros:

When I checked in staff was very rude and argumentative with me.
I would never stay here again I didn't appreciate they I was treated at the front desk

Cons:

Staff customer service was horrible

2025-12-08 • via Nuitee
N
Nina • family_with_children • us
10
2025-11-27 • via Nuitee
K
Kelley • couple • us
9
2025-11-17 • via Nuitee
A
Amanda • family_with_children • us
4
2025-11-07 • via Nuitee
M
Markus • solo_traveller • at
7
2025-11-04 • via Nuitee
T
TANYA • family_with_children • ca
9
Great room clean and comfortable beds
Pros:

Location is good located by many stores

Cons:

No hot tub

2025-10-21 • via Nuitee
N
Nina • solo_traveller • us
10
2025-10-13 • via Nuitee
E
Edward • couple • us
5
Pros:

Nothing much. Overpriced utilitarian hotel. I did like the mini omelets.

Cons:

Poor workmanship in room. Open outlet in bathroom sink area. One kitchen cabinet door can't open due to size of microwave oven. Laughable! No coffee cups, only one packet of coffee. There is a damaged floor outlet in the public dining area that is not safe. I had to stop a child from playing with it. And why is the platform bed so high? Ridiculous!

2025-10-07 • via Nuitee
R
Ruihui • couple • us
10
2025-09-30 • via Nuitee
J
James
10
Pros:

I was pleased with everything and location was great

2025-09-16 • via Nuitee
S
Situational • couple • us
10
2025-09-15 • via Nuitee
C
Christine • friends
10
Pros:

The staff at the front desk were always so kind and accommodating! Very friendly. Nice size suites with amenities. Very comfortable. Thank you!

2025-09-13 • via Nuitee