Sheraton Chicago Northbrook Hotel

Hotels
Marriott
8.4 (123 reviews)
1110 Willow Rd, Northbrook, Illinois, 60062 , Northbrook , US

Pets allowed

Facilities

Meeting rooms
Fitness facilities
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
Free WiFi
24-hour front desk
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Clean and nice environment
Helpful staff
Cons:
Cleanliness issues
Subpar food and beverage

Categories

Cleanliness
6.61
The hallways had trash and debris; bed sheets were not changed properly.
Service
9.58
Joshua at the front desk was extremely helpful.
Location
9.62
Easy access to and from the hotel, convenient to all support facilities.
Room Quality
8.07
Initial check-in experience was nice, but issues with the bathroom and bed sheets were noted.
Amenities
9.1
Liked cucumber water in the lobby and Netflix access on the TV.
Value for Money
8.56
Standard quality for this hotel tier.
Food and Beverage
7.11
Food was subpar and inconsistent.
Overall Experience
8.58
Nice experience overall, with some negative aspects addressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:25

Property Description

Welcome to Sheraton Chicago Northbrook Hotel, your home away from home in the heart of Northbrook!

Recreational Amenities
Dive into relaxation with our stunning indoor pool and invigorate your stay at our state-of-the-art fitness center. Whether swimming laps or staying active, we have everything you need to recharge.

Dining Excellence
Savor delicious meals at Connections Restaurant, or indulge in the convenience of room service during limited hours. Don’t forget to wind down at our bar/lounge with your favorite drink.

Convenient Location
Explore nearby attractions effortlessly with our complimentary area shuttle, covering a 5-mile radius. Enjoy local hotspots like the Kohl Children's Museum and the stunning Chicago Botanic Garden, all just a short ride away.

Book your stay today at Sheraton Chicago Northbrook Hotel and experience comfort, convenience, and style!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • Guest type

    LGBTQ friendly

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

See all policies

Location

Guest Reviews

8.4
Based on 123 reviews
Cleanliness: 6.61
Service: 9.58
Location: 9.62
Room Quality: 8.07
Amenities: 9.1
Value for Money: 8.56
Food and Beverage: 7.11
Overall Experience: 8.58
U
Uuriintsolmon partner
10
Pros:

PLEASURE TO HAVE COMPLIMENTRARY BREAKFAST

2025-10-07 via Nuitee
L
Leslie
10
Pros:

Perfect!

2025-09-30 via Nuitee
C
Carol
8
Pros:

Everything was clean & nice. I will say the bathroom lighting was awful very dark & dim. . I suggest a travel lighted mirror to put contacts in & make up on. Usually there is a magnifying mirror but still dark bathroom.

2025-08-17 via Nuitee
B
Barbara
10
Pros:

Very pleasant stay

2025-08-16 via Nuitee
C
Colleen
10
Pros:

Nice experience

2025-08-14 via Nuitee
J
Justin
6
Pros:

At first check in seemed easy and the room nice... BUT the hallways had small pieces of trash and debris on the floor which in the few days i was there wasn't cleaned, the elevator door had all these hand prints, my bed sheets must not have been changed there was serval hairs and a blood stain on it - also the main fitness machine is broken in the gym - the food was subpar and inconsistent from one day to the next VERY disappointing

2025-08-07 via Nuitee
D
Daniel
10
Pros:

Easy access to and from the hotel. The hotel is convenient to all support facilities.

2025-08-05 via Nuitee
R
Richard
10
Pros:

Joshua at the front desk with extremely helpful

2025-07-21 via Nuitee
R
Ronald
10
Pros:

Just what we needed

2025-07-20 via Nuitee
J
Joene
8
Pros:

Liked the cucumber water in the lobby and Netflix access on the TV. A small refrigerator would have been nice.

2025-07-14 via Nuitee
J
James
10
Pros:

My stay was great! Very comfortable and the Staff were great to work with.

2025-07-04 via Nuitee
L
Laura
8
Pros:

Nice property and convenient hotel to Winnetka.

2025-07-02 via Nuitee
G
Grace family
10
Pros:

The property is located with easy access to interstate for City and Evanston.

2025-06-22 via Nuitee
C
Christopher family
10
Pros:

Simple check in. Easy to work with. Bar staff was friendly. Whole Foods and Starbucks within walking distance.

2025-06-15 via Nuitee
B
bea family
10
Pros:

Great Staff

2025-06-07 via Nuitee
P
Peleki partner
8
Pros:

Good ish property but could use a upgrade in the FFE

2025-05-25 via Nuitee
A
Anthony
10
Impressed
Pros:

The staff was friendly and accommodating. It was the most enjoyable time i have had at a hotel every. If i come.to Chicago again this will be my first choice for a home away from home.

2025-05-19 via Nuitee
R
Randy
10
Pros:

Last minute change in hotels at 10pm on a Friday and the staff was nice and alert.

2025-05-18 via Nuitee
L
Lisa
10
Pros:

The desk staff was excellent. We were able to get into our room early Friday morning.

2025-05-17 via Nuitee
K
Kristina family
8
Pros:

This is a nice hotel with a great fitness room. It was in the perfect location for us and near many restaurant options. It is an older hotel but the finishing are nice. Being older though, the water pressure on higher floors is low and it takes 5-10 minutes for the hot water to get to the sink/shower. In our room, the toilet ran constantly and the blackout blind would not go all the way down. The hotel did take my feedback to correct for the next guest. I would stay here again, I’d just bring my sleep mask.

2025-05-13 via Nuitee