Candlewood Suites Fort Myers/Sanibel Gateway by IHG

Hotels
Candlewood Suites
8.4 (305 reviews)
9740 Commerce Center Court , Fort Myers , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean amenities
Value for money
Cons:
Dirty rooms
Bad smell
Underwhelming room service frequency

Categories

Cleanliness
7.1
There were mentions of dirty rooms and bad smells in some reviews.
Service
9.1
Multiple reviews praised the staff as friendly and accommodating.
Location
9.1
Frequent mentions of good location, close to beaches and parks.
Room Quality
8.1
Reviews noted spacious and comfortable rooms, though some were marked as dirty.
Amenities
8.6
Positive feedback on amenities like free laundry and a pool.
Value for Money
8.6
Reviews indicated good value compared to other options.
Food and Beverage
8.1
No specific mentions, assigned standard quality for this hotel tier.
Overall Experience
8.5
General sentiment is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:19

Property Description

All-Suite Accommodations with Fully Equipped Kitchens

Experience comfort and convenience at Candlewood Suites Fort Myers/Sanibel Gateway. Each suite is equipped with a kitchen, perfect for preparing meals during your stay.

On-Site Amenities for a Relaxing Stay

Enjoy the outdoor pool, browse the convenience store, and take advantage of the free movie library. Stay active at the 24-hour fitness center, ensuring a well-rounded experience during your visit.

Convenient Location for Exploring

Located near Sanibel Island Causeway and Fort Myers Beach, our hotel provides easy access to popular attractions like Tanger Outlet Factory Store and Everglades National Park. Book your stay now for an unforgettable experience at Fort Myers/Sanibel Gateway Candlewood Suites.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RSW

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 305 reviews
Cleanliness: 7.1
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
F
frank solo_traveller us
10
Check-in / Check-out staff. Friendly and helpful. The best.
Pros:

Check-in / Check-out staff. Friendly and helpful. The best.

Cons:

Nothing not to like.

2026-04-16 via Nuitee
M
Michael solo_traveller us
1
2026-04-12 via Nuitee
S
Steven couple us
7
They need more help at the desk one person for that size hotel isn’t enough to have to run the place
Cons:

The refrigerator in the room had an ice maker that wouldn’t shut off, even though it couldn’t make ice and it just kept banging all night

2026-04-10 via Nuitee
M
Marshall family_with_children us
10
2026-04-07 via Nuitee
J
Juliette family_with_children fr
6
Pros:

Les équipements et le confort

Cons:

Faire une caution de 50 dollars qui a ce jour n'est toujours pas remboursée. Cela ne se fait pas de partir sans régler la caution

2026-03-20 via Nuitee
N
Nilda family_with_children us
8
Deberían mejorar
Pros:

Me gustó su ubicación, era cómodo, tenía de todo en la cocina.

Cons:

Olía un poco mal, y se veía como sucio, no estaba sucio no se si las alfombra los colores que tenia al igual los gabinete de cocina se veía sucio. Machado huellas de manos por los gabinete.

2026-03-18 via Nuitee
2
263rakeshp Family Richmond, Texas
4
Terrible stay - smelly room and noisy A/C
Pros:

The room had an unpleasant odor with would not dissipate event with the A/C running. That in turn provide an uncleanliness feel - bathroom was also questionable regarding cleanliness. The fridge and A/C were extremely noisy, which allowed for little sleep. The staff were very nice and pleasant. The photos and description do not match what being sold. Sorry. Not worthy the money.

2026-03-16 via Tripadvisor
S
S569VJandrewf Family
10
Great Place in Fort Myers
Pros:

Quiet, out of the way, peaceful neighbourhood. Within walking distance of several restaurants and a short drive to the beaches. Spacious, clean rooms with kitchens, and comfortable beds. Wonderful, helpful staff. Well kept hotel with competitive rates. And lovely outdoor pool, lounge area.

2026-03-13 via Tripadvisor
J
Justine couple be
8
Pros:

Très chouette hotel, propre, beaucoup d'équipements

Cons:

La situation géographique près d'un zoning n'est pas top, mais j'aurais du mieux regarder avant de réserver...

2026-03-12 via Nuitee
G
Guide06383834966 Family
8
Another Nice Stay for the Chess Tournament
Pros:

Very good experience, we will stay here again!

2026-03-10 via Tripadvisor
J
J2794SVpatriciac Solo travel
8
The room was clean bit had a weird smell the employees were so great.
Pros:

The best thing about staying at this hotel was its employees.. especially YANELYS during the day, and MICHELLE at night. They were so kind and accommodating. The room was clean but it had an odd odor.. maybe from the air conditioning or something… it was better if the bathroom fan was on. IHG is fortunate to have such wonderful customer service advocates as YANELYS!

2026-03-06 via Tripadvisor
M
mrsdurfey18 Family Toledo, Ohio
8
Great location
Pros:

We stayed at the Candlewood Suites in Fort Myers for three nights. Everything was just fine. A couple suggestions… clean the carpet, had to wear shoes as our feet got very dirty. Ask housekeeping to prop the door open when filling their carts in the morning. We were in a room close by and the constant door slamming woke us up every morning. Over all it was a nice place to stay, and we would stay here again.just not next to housekeeping.

2026-02-22 via Tripadvisor
C
CygnetOne Family Ocala, Florida
10
Our home away from home….in Ft. Myers.
Pros:

Each year we visit Ft Myers and the last few years we’ve stayed at Candlewood Suites and plan to again. The rooms are well appointed, the staff is friendly and the facilities are top-notch. Ideal location.

2026-02-17 via Tripadvisor
M
Moparwpb Family
10
Ready for my Third stay
Pros:

I was very surprised with this hotel. The staff were very polite, nice and friendly! Had to wait to wait to check in, which was no problem as I was visiting family. This was a big weekend for everyone as it was Valentine’s Day. Lots of special moments being made. It was also tourist season. The suite was beautiful and large, had a full kitchen. It was clean and smelled good. We were on the end and on the top floor so the noise wasn’t an issue. We stayed two nights and never needed anything. Towels and bathroom were spotless. Yes I would book again. And I did! They have a weight room laundry facilities and heated pool. All I didn’t use. This is my second stay here and was excellent as the first one.

2026-02-14 via Tripadvisor
E
E5563HYkathyg Family
10
February fort Myers
Pros:

Love coming here every February.

2026-02-12 via Tripadvisor
D
D9551XRhannahl Couples
10
Would Stay Again
Pros:

Good customer service. Clean and comfortable room. Only issue was the door was very difficult to open and close. Convenient location. Could hear the TV in the next room by the shared door, but not too bad. Overall pleasant experience.

2026-02-11 via Tripadvisor
M
M8993RSrobertat Family
10
Delightful Stay
Pros:

I really enjoyed my stay (except that I could not use the pool because of the weather). The staff are very pleasant and accommodating. Next month will be my 9th visit. It is nice to have a wonderful cup of coffee, the most comfortable bed to get a restful sleep, and the ability to do my laundry. My granddaughter is eager to stay at Candlewood Suites, as well.

2026-02-03 via Tripadvisor
W
Weston couple us
10
Pros:

Our suite was very comfortable and clean. We felt right at home.

2026-01-31 via Nuitee
S
shawonb2026 Couples
10
Not bad for a night.
Pros:

Not a bad place for a night. The room was fine, though the furniture and equipment felt old. Overall, everything was okay. It’s a mid-range hotel—nothing wow, but decent for a short stay.

2026-01-28 via Tripadvisor
S
Susan solo_traveller us
10
Reasonably priced for a wonderful stay.
Pros:

I was very impressed by the friendly helpfulness of all staff I was in contact with. The room was clean and quiet, and supplied with everything I needed. I loved the free laundry facilities.

2026-01-26 via Nuitee