Seneca Niagara Resort & Casino

Hotels
8.3 (6391 reviews)
310 Fourth Street , Niagara Falls , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Fantastic views
Spacious room
Friendly staff
Cons:
Poor customer service
Inadequate maintenance
Jacuzzi not working

Categories

Cleanliness
7.76
Rooms were reported to not be the cleanest.
Service
7.23
Instances of poor customer service noted, especially with the check-in staff and bartender.
Location
9.77
Positive comments about the location and fantastic views.
Room Quality
8.72
Spacious and comfortable rooms, but issues with hot water and amenities were reported.
Amenities
7.25
Jacuzzi hot water issue and problems with the TV and safe.
Value for Money
9.21
Overall value is perceived positively, despite some complaints.
Food and Beverage
7.26
Mediocre food reported and poor service at the bar.
Overall Experience
9.23
Despite the issues, the overall experience was enjoyable due to the great location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:18

Property Description

Luxurious Accommodations

This New York hotel near Niagara Falls offers elegantly furnished guest rooms with modern amenities, including flat-screen cable TV, coffee maker, and internet access. Upgrade to a suite for a spa bath or extra living space.

Unmatched Entertainment

Experience non-stop excitement at the on-site casino and entertainment venue. Indulge in a relaxing massage at the spa, take a dip in the indoor pool, or try your luck at the slots. The fitness centre and hot tub are perfect for unwinding after a day of exploration.

Culinary Delights

Satisfy your cravings at the hotel's diverse dining options, from a lavish buffet to a high-end steakhouse. Enjoy quick bites at the on-site cafe or grab a beverage at The NewsStand, open 24 hours for your convenience.

Book your stay at Seneca Niagara Resort and Casino for an unforgettable getaway near the majestic Niagara Falls!

Important information:

Guests under 21 years of age must be escorted by an adultGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 6391 reviews
Cleanliness: 7.76
Service: 7.23
Location: 9.77
Room Quality: 8.72
Amenities: 7.25
Value for Money: 9.21
Food and Beverage: 7.26
Overall Experience: 9.23
H
Hakeem • couple • us
10
2026-04-04 • via Nuitee
S
Stephanie • family_with_children • us
3
Bad. Waste of time and money.
Pros:

I liked the vibe of the hotel. I loved the different restaurant options!

Cons:

The bed was AWFUL. I asked Savanna multiple times for extra pillows and blankets. The sheets felt like paper. I had to use the pool towels for shower towels. No one showed us around or told us where the restaurants were. I realized the last day there was an entire other end on the other side of the casino. I wish I was informed. My stay really kinda sucked. The room service food was AWFUL. The pancakes and french toast were not well for anyone.

2026-04-04 • via Nuitee
C
Carlos • solo_traveller • us
6
2026-04-04 • via Nuitee
M
Man • couple • cn
8
Pros:

Nice view for the room, large parking lot

Cons:

no EV charging

2026-04-03 • via Nuitee
F
Fitzsimmons • couple • us
10
2026-04-02 • via Nuitee
G
Gulom • couple • uz
10
2026-04-01 • via Nuitee
K
Karl • couple • us
10
Pros:

Wonderful accomodations! Great value! Great location for the Falls!Highly recommend!

Cons:

Nothing

2026-04-01 • via Nuitee
J
José Carlos • couple • es
9
Bien si quieres vivir las cascadas a 200 metros
Pros:

Cerca de la cascada y hotel animado. Excelente parking

Cons:

Demasiado grande

2026-04-01 • via Nuitee
M
Maya • couple • us
8
2026-03-31 • via Nuitee
N
Nichole • couple • us
9
Overall, it was a really nice day. The steakhouse was absolutely amazing. The room was beautiful and the view was great.
Pros:

It was a very beautiful property and very close to the Canadian border, which was ideal for us spending the day there.

Cons:

Although our dinner at the steakhouse was very good the room service we had for dessert was absolutely disgusting. Spoiled fruit with mold on it.

2026-03-30 • via Nuitee
M
MasroorH • solo_traveller • bd
10
Pros:

early checkin

2026-03-30 • via Nuitee
S
Stephen • couple • us
10
2026-03-30 • via Nuitee
A
Allen • couple • us
10
2026-03-30 • via Nuitee
H
Howard • couple • us
10
2026-03-29 • via Nuitee
M
Misty • couple • us
10
2026-03-29 • via Nuitee
W
William • couple • us
5
2026-03-28 • via Nuitee
A
Antonyo • couple • us
10
2026-03-28 • via Nuitee
R
Raed • couple • ae
10
Great location near Niagara Falls
Pros:

Casino

2026-03-28 • via Nuitee
A
Ashley • family_with_children • us
10
2026-03-28 • via Nuitee
G
Gonzalez • couple • us
8
It was great.
Pros:

It was very clean and organized

Cons:

Security rules for using your hotel room batch. I was confused about whether I needed to scan it at the security desk before using it in the elevator. Plus, you could not take pictures of the property at all.

2026-03-28 • via Nuitee