Seneca Niagara Resort & Casino

Hotels
8.3 (6391 reviews)
310 Fourth Street , Niagara Falls , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Nightclub
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Fantastic views
Spacious room
Friendly staff
Cons:
Poor customer service
Inadequate maintenance
Jacuzzi not working

Categories

Cleanliness
7.76
Rooms were reported to not be the cleanest.
Service
7.23
Instances of poor customer service noted, especially with the check-in staff and bartender.
Location
9.77
Positive comments about the location and fantastic views.
Room Quality
8.72
Spacious and comfortable rooms, but issues with hot water and amenities were reported.
Amenities
7.25
Jacuzzi hot water issue and problems with the TV and safe.
Value for Money
9.21
Overall value is perceived positively, despite some complaints.
Food and Beverage
7.26
Mediocre food reported and poor service at the bar.
Overall Experience
9.23
Despite the issues, the overall experience was enjoyable due to the great location and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 22:18

Property Description

Luxurious Accommodations

This New York hotel near Niagara Falls offers elegantly furnished guest rooms with modern amenities, including flat-screen cable TV, coffee maker, and internet access. Upgrade to a suite for a spa bath or extra living space.

Unmatched Entertainment

Experience non-stop excitement at the on-site casino and entertainment venue. Indulge in a relaxing massage at the spa, take a dip in the indoor pool, or try your luck at the slots. The fitness centre and hot tub are perfect for unwinding after a day of exploration.

Culinary Delights

Satisfy your cravings at the hotel's diverse dining options, from a lavish buffet to a high-end steakhouse. Enjoy quick bites at the on-site cafe or grab a beverage at The NewsStand, open 24 hours for your convenience.

Book your stay at Seneca Niagara Resort and Casino for an unforgettable getaway near the majestic Niagara Falls!

Important information:

Guests under 21 years of age must be escorted by an adultGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BUF

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.3
Based on 6391 reviews
Cleanliness: 7.76
Service: 7.23
Location: 9.77
Room Quality: 8.72
Amenities: 7.25
Value for Money: 9.21
Food and Beverage: 7.26
Overall Experience: 9.23
L
Levi • couple • us
8
Pleased overall
Pros:

Clean facility plenty of food options

Cons:

need microwaves in room more smoking rooms MORE Entertainment

2026-02-13 • via Nuitee
J
joseph • couple • us
1
Pros:

Never received my rebate back,very rude host at front desk....I asked for rebate back

Cons:

Fire your host

2026-02-12 • via Nuitee
A
Ashaun • couple • ca
10
2026-02-12 • via Nuitee
J
Joseph • couple • us
10
2026-02-11 • via Nuitee
C
Carolina • family_with_children • us
10
2026-02-10 • via Nuitee
A
Arielle • couple • us
4
For the price I wouldn’t stay there again
Pros:

The location was excellent, the view from the room was beautiful

Cons:

The Jacuzzi wasn’t clean and the room was very dusty. Hair and dirt in the shower and tub

2026-02-10 • via Nuitee
J
Juan Jose • extended_group • us
10
It was worth it
Pros:

The atmosphere was amazing you have everything you need inside , the best hotel on the us side

2026-02-08 • via Nuitee
J
Joseph • couple • us
8
2026-02-08 • via Nuitee
A
Aleita • couple • us
7
Nice hotel, friendly staff
Pros:

I really enjoyed the pool and hot tubs and love that they have adult only hours in the morning and night. The room was nice, but for the price it should include a microwave. Of course the food is way overpriced. We paid $20 for a breakfast buffet that wasn't even as good as the free ones some hotels have. Other than that, we were pleased with our stay and would return.

2026-01-30 • via Nuitee
A
Alexandre • couple • ca
10
2026-01-30 • via Nuitee
R
Roberto • couple • us
8
2026-01-30 • via Nuitee
J
JaNaiyha • couple • us
10
2026-01-28 • via Nuitee
J
jess • family_with_children • us
10
2026-01-27 • via Nuitee
M
Mackenzi • solo_traveller • us
10
2026-01-26 • via Nuitee
W
William • couple • us
4
If you want to be a real casino you need to act like one and have some type of food or drink available 24/7 ! I stay
Pros:

Size of the rooms are good and well built clean hotel

Cons:

Nothing is ever open! Arrived late at night bc of flight delays only to mot even be able to get anything to eat or drink! Even the bodega store by the front desk closes from 200-315 on a Thursday and Friday night! NO FOOD WHATSOEVER OR DRINK. luckily one of the casino floor managers (who stunk like booze btw) suggested i try the bar to get a water. The bartender was very nice and sold me a soda and few bottles of water that i needed to take medicine.

2026-01-25 • via Nuitee
S
simon • solo_traveller • ca
8
Was good stay
Pros:

Cleanliness and location

2026-01-25 • via Nuitee
Y
Yelizaveta • couple • ca
10
2026-01-23 • via Nuitee
R
Rowe • couple • us
10
Pros:

The whole casino experience was awesome.

Cons:

11:00 cards are no longer valid couldn't use elevator or get anything from room

2026-01-21 • via Nuitee
S
Stephanie • couple • us
6
Pros:

Staff was nice

Cons:

Didn't win at all spent alot of money also room service food was not good at all

2026-01-21 • via Nuitee
A
Albert • couple • us
8
2026-01-21 • via Nuitee