Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 8427 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
D
Daniel • couple • ee
10
Best of Livorno
Pros:

Everything

Cons:

Nothing

2026-05-09 • via Nuitee
S
Silvio • family_with_children • it
10
2026-05-09 • via Nuitee
T
Tommy • couple • dk
7
2026-05-09 • via Nuitee
D
Daniel • couple • ee
10
Romantic seaside luxury
Pros:

Location. View from the balcony of the suite.
Staff and wonderful breakfast.
Best place in Livorno for a romantic seaside arrival in Tuscany. We started and ended our Tuscan trip here (as we flew out of Pisa airport 25min away) and would recommend 100%

Cons:

We had done our research and nothing surprised us.

2026-05-09 • via Nuitee
L
Lanfranco • solo_traveller • it
9
Ottima struttura
Pros:

Struttura molto bella sul lungomare. Camere molto ampie, con addirittura doccia e vasca nel bagno.
Personale molto cortese, al checkout, per farsi perdonare dell’attesa per un inconveniente con un altro cliente hanno offerto una bottiglietta d’acqua. Un piccolo gesto ma molto apprezzato

Cons:

Mi aspettavo un po più di varietà salata nella colazione.

2026-05-09 • via Nuitee
C
Clara • couple • it
10
Pros:

Bellissima suite con terrazzo. Vista sulla città e sull'arcipelago.

2026-05-09 • via Nuitee
T
Tessa • solo_traveller • ch
3
Pros:

Die Lage ist top.

Cons:

Das Frühstücksbuffett war schlecht, kein Brot ausser Toast. Das Zimmer sicherlich keine 5 Sterne. Es hatte noch Haare in der Badewanne.

2026-05-09 • via Nuitee
M
Marcel • solo_traveller • ch
8
2026-05-09 • via Nuitee
M
Mattia • solo_traveller • it
8
2026-05-09 • via Nuitee
D
DAVIDE • family_with_children • it
5
Gli standard vanno mantenuti
Pros:

Nulla in particolare

Cons:

Troppi problemi di manutenzione trascurata, non ha la qualità di un 5 stelle

2026-05-09 • via Nuitee
S
Susanna • solo_traveller • it
10
2026-05-09 • via Nuitee
F
FREDERIC • couple • fr
10
Tre bon moment à livourne dans ce très bel hôtel
Pros:

Le bâtiment magnifique qui raconte une histoire

Cons:

Certains éléments un peu usagés dans la chambre notamment le parquet

2026-05-09 • via Nuitee
L
Luca • solo_traveller • it
10
2026-05-08 • via Nuitee
F
FULVIO PAOLO • solo_traveller • it
10
2026-05-08 • via Nuitee
A
Andrea Macciocchi • solo_traveller • it
10
2026-05-08 • via Nuitee
V
Vesna • family_with_children • ch
10
Pros:

Hotel hat eigene Parkplätze . Schöne lage am Lungo Mare,

2026-05-08 • via Nuitee
C
Carmelo • solo_traveller • ch
8
Bien placé
Pros:

La vue de notre chambre magnifique et l' hotel très bien placé en bord de mer
Grand lit confortable.

Cons:

Un 5 étoiles désuet. Au petit déjeuner nous avons été mal accueilli, l'organisation laisse à désirer pour la catégorie d'hôtel.
Pas beaucoup de choix de produit frais ou préparés minutes.
Portes et fenêtre qui se ferment mal et celle de la salle de bain toute abîmée.
La poignée de la fenêtre branlante.
Parking trop cher mais nous avons trouvé facilement une place dans la rue étant donné la basse saison.

2026-05-08 • via Nuitee
G
Graeme • couple • gb
9
2026-05-07 • via Nuitee
J
Jacek • solo_traveller • pl
8
2026-05-07 • via Nuitee
T
Tor • solo_traveller • no
10
Pros:

Flott historisk hotell med fine rom og god frokost.

Cons:

Dårlig restaurant i 5. etasje som ikke drives av hotellet selv. 3,5 i score på Tripadvisor stemmer godt.

2026-05-07 • via Nuitee