Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.Swimming pool: Closed from Sun, Nov 2, 2025 until Fri, Apr 24, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 7976 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
D
Di Chiara • couple • it
7
2026-02-14 • via Nuitee
R
Roger • family_with_children • ch
10
Perfekt für einen Aufenthalt in Livorno und Sightseeing in Pisa
Pros:

Dieses Hotel hat einen besonderen Charme. Angefangen beim Check in, unerwartete Überraschung am Abend und sehr hochwertige komfortable Zimmer die man heute kaum noch findet. Das Essen und der Service waren sehr hochwertig bei einem sehr gutem Preis Leistung Verhältnis. Unsere Zimmer hatten einen schönen Meerblick mit Blick auf das Traditionelle Bad, die Promenade und die Hafen Einfahrt. Es gab immer etwas zu schauen. Wir haben das Hotel sehr genossen und empfehlen es uneingeschränkt

Cons:

Es hat uns alles gefallen

2026-02-14 • via Nuitee
F
Federico • couple • it
6
Cons:

Camere un po’ datate, con bisogno di ristrutturazione

2026-02-14 • via Nuitee
N
Nello • solo_traveller • it
10
Pros:

Struttura molto bella e ben tenuta.
Personale gentile e disponibile.
Vista stupenda.

Cons:

Parcheggio non incluso nel prezzo.

2026-02-14 • via Nuitee
B
Bartek 1979 • couple • pl
10
Pros:

Super miejsce przy samym morzu.Parking wewnętrzny bus maxi też się zmieści.Personel na wysokim poziomie czułem sie jak "Kevin Sam w Domu".Pozdrawiam i polecam.

2026-02-14 • via Nuitee
F
Federica • solo_traveller • it
10
2026-02-14 • via Nuitee
R
rita • solo_traveller • it
5
Bella posizione, ma sporco
Pros:

Posizione e grandezza della camera

Cons:

Pulizia, parti comuni molto molto sporche, personale inefficiente

2026-02-14 • via Nuitee
A
Aldo • solo_traveller • it
9
2026-02-13 • via Nuitee
S
SERGIO • couple • it
10
Ottimo albergo da provare
Pros:

Albergo in stile con spazi confortevoli. Colazione ottima.

Cons:

Maggiori informazioni sui servizi: se è previsto un parcheggio gratuito (come mi sembra di aver visto) in quanto era proposto a pagamento e altre informazioni utili (come la SpA) in quanto era proposto solo l'ingresso a pagamento.

2026-02-13 • via Nuitee
G
giancarlo • extended_group • it
10
Pros:

Struttura storica sul lungomare, personale gentilissimo (c' hanno fatto l' up grade regalandoci un soggiorno in suite con bottiglia di prosecco), abbiamo usufruito della piccola spa e del ristorante panoramico. Costi elevati ma giusti se rapportati alla location d'alto livello. Siamo stati benissimo

Cons:

Nulla

2026-02-13 • via Nuitee
S
Scarparo • solo_traveller • it
10
2026-02-13 • via Nuitee
R
rita • solo_traveller • it
7
Palazzo elegante ma sporco
Pros:

La posizione direttamente nel
Punto più bello della passeggiata a mare

Cons:

Pulizia!! Sporco . Le scale erano sporche di deiezioni schiacciate, ho segnalato 2 volte in reception ed ho anche infornato il personale delle pulizie del piano, ma nessuno ha pulito. Vetri sporchi!!!

2026-02-13 • via Nuitee
V
Vdg • couple • nl
10
Pros:

Alles was echt goed mooie ruime kamer en het bed was echt perfect ook hadden we uitzicht op de zee echt heel mooi

Cons:

Niks

2026-02-13 • via Nuitee
W
Withney • couple • it
10
2026-02-13 • via Nuitee
A
Aldo • couple • it
9
2026-02-13 • via Nuitee
M
Marina • couple • it
10
Cons:

Volevo fare un bagno nella vasca ma uscivano dei pezzi neri dal tubo quindi ho evitato.

2026-02-12 • via Nuitee
D
Dario • couple • ch
10
2026-02-12 • via Nuitee
V
Victoria • solo_traveller • ua
8
2026-02-12 • via Nuitee
S
Sauro • solo_traveller • it
8
2026-02-12 • via Nuitee
A
alessandra • solo_traveller • it
8
2026-02-12 • via Nuitee