Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.Swimming pool: Closed from Sun, Nov 2, 2025 until Fri, Apr 24, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 8004 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
M
Maurizio couple it
8
Bellissimo ed elegante hotel
Pros:

Bellissima la struttura e la posizione molto comoda da raggiungere. Personale cordialissimo ed attento. Fantastica la vista dalle camere fronte mare

Cons:

Alcune piccole mancanze di manutenzione ma non ammesse in un hotel 5 stelle tipo le cornici delle porte dei bagni scrostrate in prossimita' del pavimento ed il campanello di uno dei 2 cancelli che dalla strada da l'accesso ai parcheggi interni che non funzionava. Nulla di grave ma proprio perché sono piccoli interventi non debbono essere tralasciati in un hotel così bello.

2026-03-07 via Nuitee
U
Umberto couple it
9
2026-03-07 via Nuitee
L
Laura solo_traveller it
8
Cons:

camera un pò vecchiotta
bagno con soffione rotto

2026-03-07 via Nuitee
F
F.Pasquini couple it
10
2026-03-07 via Nuitee
K
Khanzada Farhaj Ali solo_traveller pk
9
Pros:

The staff was really good and helpful, especially Mr. Lorenzo, he was very kind and helpful and made our stay more comfortable.

2026-03-07 via Nuitee
C
Carla couple it
7
2026-03-06 via Nuitee
G
greta extended_group it
8
2026-03-06 via Nuitee
A
alberto solo_traveller it
9
2026-03-06 via Nuitee
D
Devrient couple fr
8
2026-03-06 via Nuitee
K
Katherine couple it
10
An upgrade to a junior suite with balcony and a complimentary bottle of Prosecco made our stay even more special than us
Pros:

The staff is fabulous! The view is amazing! We always feel like movie stars whenever we stay here! The rooftop bar is great for sunset viewing!

2026-03-06 via Nuitee
I
Innocenzo solo_traveller it
10
2026-03-05 via Nuitee
C
COSTANZO solo_traveller it
9
Pros:

Tutto

Cons:

invece delle vetrine per vendere borsette metterei un angolo che riporti la storia dell'edificio di come era prima e della zona circostante, il palazzo ha storia ma non mi sembra valorizzata

2026-03-05 via Nuitee
A
Anna Maria solo_traveller it
9
Molto gradevole
Pros:

Colazione discreta. Ottima la disponibilita e la camera,oltre le aspettative

Cons:

Colazione

2026-03-04 via Nuitee
M
mario solo_traveller it
9
2026-03-04 via Nuitee
G
Giuliano solo_traveller it
10
Pros:

Camera molto bella, spaziosa, silenziosa e funzionale. Ottima accoglienza. Colazione varia e abbondante. Sicuramente consigliato.

2026-03-04 via Nuitee
B
Beatrice solo_traveller ch
9
2026-03-04 via Nuitee
R
Rosa extended_group it
10
2026-03-03 via Nuitee
J
John solo_traveller gb
7
2026-03-03 via Nuitee
R
Ruju solo_traveller it
9
2026-03-03 via Nuitee
F
Francesco solo_traveller it
9
Pros:

Rapporto qualità prezzo
Posizione
Personale

Cons:

Colazione buona, ma non in linea col resto.

2026-03-03 via Nuitee