Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor cleanliness
Slow service
Questionable amenities

Categories

Cleanliness
6.86
Several comments about poor maintenance and unpleasant odors in the lobby.
Service
8.83
Generally friendly and helpful staff, but some complaints about slow service at times.
Location
9.87
Great location with a beautiful view mentioned multiple times.
Room Quality
8.82
Spacious rooms with good amenities, but some lack expected items.
Amenities
7.85
Some amenities are lacking, such as outdated facilities and missing items in rooms.
Value for Money
7.31
Mixed feelings about the pricing considering the service and amenities offered.
Food and Beverage
8.36
Generally good breakfast but concerns about the quality of dinner options.
Overall Experience
9.33
Overall pleasant stay, but significant issues in cleaning and service detracted from the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:46

Property Description

Luxurious Waterfront Retreat

Panoramic Views: Enjoy stunning sea views from our two restaurants and rooftop pool.

Spa and Fitness: Relax in our spa with indoor pool, sauna, hot tub, and fitness area.

Fine Dining and Amenities: Indulge in traditional Italian cuisine, fine wines, rooftop sun terrace, and lounge bar.

Immerse yourself in luxury at Grand Hotel Palazzo - book now for an unforgettable waterfront experience!

Important information:

Please note that the spa and wellness center are available upon request and at an extra cost.

Please note that the pool is open from May until September.

Please note that on Sundays and public holidays, breakfast is available until 11:00, and check-out is possible until 12:00 upon request.

Please note that pets are allowed in the property; small pets up to 12 kg at €35.00 per night per dog, while over 12 kg at a cost of €50.00 per night per dog, we remind our kind customers that the presence of pets is on request.

When booking half board, please note that drinks and cover charge are not included.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 18 per day.

Location

Guest Reviews

8.4
Based on 8291 reviews
Cleanliness: 6.86
Service: 8.83
Location: 9.87
Room Quality: 8.82
Amenities: 7.85
Value for Money: 7.31
Food and Beverage: 8.36
Overall Experience: 9.33
C
Chiara • solo_traveller • it
10
Pros:

Hotel in posizione splendida. Personale disponibile e accogliente. Stanze estremamente confortevoli

2026-04-11 • via Nuitee
A
Agostino • solo_traveller • it
10
2026-04-11 • via Nuitee
S
Serena • family_with_children • it
10
Soggiorno rilassante personale gentile, professionale attento
Pros:

La posizione, personale gentile e professionale

2026-04-11 • via Nuitee
M
Marco • solo_traveller • it
10
2026-04-11 • via Nuitee
T
Theo • couple • ch
2
2026-04-11 • via Nuitee
G
giovanni • couple • it
9
2026-04-11 • via Nuitee
M
mario • couple • hr
7
Pros:

Nice location and size of room

Cons:

Hotel is little worn out and it is more of 4 star hotel

2026-04-10 • via Nuitee
C
Cristian • solo_traveller • it
8
Pros:

Colazione ottima e servizi svolto con molta gentilezza

Cons:

Palestra non all’altezza

2026-04-10 • via Nuitee
M
Maria • couple • ch
9
Wir waren schon öfter da und es ist immer sehr angenehm
Pros:

Das Hotel liegt direkt an der Promenade von Livorno ist sehr sauber und das Personal sehr freundlich.

2026-04-10 • via Nuitee
P
Polina • solo_traveller • lt
10
2026-04-10 • via Nuitee
Árpád • couple • hu
10
2026-04-10 • via Nuitee
S
Sébastien • extended_group • fr
10
2026-04-10 • via Nuitee
D
Daniele • solo_traveller • it
10
Pros:

Struttura di una bellezza unica in una posizione magnifica e comoda. Personale attento, preparato, gentile e disponibile.

2026-04-10 • via Nuitee
H
Hayley • couple • gb
7
2026-04-10 • via Nuitee
S
Stacher • couple • ch
5
2026-04-10 • via Nuitee
A
ASLAN • couple • it
8
Recommended but not as 5 starts ( 3-4)
Pros:

Very nice hotel , i booked a suite , every thing was amazing , the team, spa , breakfast hall , th view from the room is fantastic

Hospitality TOP, price TOP

Cons:

- hall carpet is dirty and worn out and need to be replaced

- room paint floor and sanitary needs to be renovated, specially shower door that leaks water

- VERY DISAPPOINTING POINT : the top roof bar opens only for lunch and night maybe , it would have been a great idea to let the roof terrace open for clientele

2026-04-10 • via Nuitee
E
Eamonn • couple • ie
10
Pros:

Everything about this place is amazing. The staff are so friendly. Elisa made the stay so special for us. Thanks so much.

2026-04-10 • via Nuitee
F
Fabio • couple • it
10
2026-04-10 • via Nuitee
Y
ybrah • couple • ch
10
2026-04-09 • via Nuitee
P
Piotr • couple • pl
4
I would not recommend
Pros:

location, views, atmosphere

Cons:

awful breakfast, swimming pool was closed and nobody informed about it, only one for additional cost - which is crazy in 4* hotel. it's old and need refurbishment

2026-04-09 • via Nuitee