Park Inn by Radisson Peterborough

Hotels
Park Inn by Radisson
8.5 (2580 reviews)
Telephone House, Wentworth Street , Peterborough , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Cons:
Inconsistent service
Dated amenities
Breakfast quality

Categories

Cleanliness
8.25
Room cleanliness was generally good, but some bathrooms felt dated.
Service
9.25
Staff were friendly and helpful, though there were some service delays noted.
Location
9.25
Great location near city center and station, very convenient.
Room Quality
8.25
Rooms were clean and spacious, but some amenities felt dated.
Amenities
8.25
Basic facilities available; some guests had mixed feelings about the breakfast.
Value for Money
8.75
Generally perceived as good value, though some thought it could be better.
Food and Beverage
7.25
Breakfast was described as uninspiring and expensive for the quality.
Overall Experience
8.75
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 01:39

Property Description

Modern Hotel with City Views and Walk-in Showers

Luxurious Rooms with High-Tech Amenities
Experience spacious rooms with double walk-in showers, large windows, flat-screen TVs, and laptop safes for your comfort and convenience.

Delicious Dining Options and International Drinks
Indulge in fresh local and international cuisine at RBG Restaurant, and sip on expertly mixed cocktails at the hotel's bar while enjoying city views.

Immerse yourself in the vibrant city of Peterborough with nearby shopping, dining, and historic attractions just a short walk away.

Book now and elevate your stay at Park Inn by Radisson Peterborough.

Important information:

Please note that bed preferences are available on request only and cannot be guaranteed. This has to be confirmed by the property.

Free parking included, subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EMA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.5
Based on 2580 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 8.25
Amenities: 8.25
Value for Money: 8.75
Food and Beverage: 7.25
Overall Experience: 8.75
D
Daphne couple gb
7
Overall, I would book Park Inn again should I return to visit Peterborough in the future.
Pros:

We booked the superior room which was spacious for 2 adults, comfortable, clean and well equipped with iron, ironing board, hairdryer (not attached to the wall) kettle, cups, glasses, beverages plus complimentary bottled water and popcorn. The bathroom was clean, maintained well and designed with functionality in mind. It was equipped with walk-in shower with sliding doors, a rainfall shower head plus separate shower hose with adjustable flow on the shower head. Also provided were complimentary toiletries (not toothpaste), facial tissues, vanity kit and magnifying mirror. Bath robes were also provided in addition to the towels.

The hotel's location is superb as the city centre is a 5-minute walk, so even with a 1-night stay and late checkout (additional charge) we were able to wander around before we had to check-out without having to leave our free parking space at the hotel. You must remember to register your vehicle at check-in, which covers your stay. Walked to Peterborough Cathedral and then around the shopping centre before heading back to check out. There is a cheaper car park less then a minute's drive from the hotel car park. So we parked there after check-out and then walked back into town to have lunch before heading home.

Staff at reception, restaurant and maintenance were all friendly and helpful. The eggs had run out at the breakfast buffet and I was offered freshly made scrambled eggs without having to ask. I didn't need this to happen but it was nice to be offered. It was clear the restaurant staff pay attention to what is running out or if equipment is not working effectively so guests don't need to ask for anything to be rectified or refilled.

The breakfast was excellent with a lot of choice from continental, cereals, fresh fruit, juices, yoghurts, different types of bread, pastries, full English and a selection of hot beverages.

Cons:

The TV was disappointing in that streaming apps were not available for us to easily log-in to our personal accounts. Connecting via bluetooth was impossible as the TV was not able to be discovered. Took a while but we eventually managed to connect via ChromeCast. As we were only there for one night, it wasn't too much of an issue; although for longer stays, it might be a problem. For a superior room, I would expect to have a TV with a selection of popular streaming apps to choose from for personal login. Freeview channel selections are rather poor.

Didn't get the same warm greeting from the housekeeping staff encountered on our floor. We felt like we were being watched by a couple of them in fact when we returned to our room from visiting the cathedral. It seemed an effort for them to smile or greet us as we passed, despite us greeting them first.

The other issue was despite paying on arrival with an additional fee for late check-out at 2pm, housekeeping staff attempted entry to our room just before midday. Our approved late check-out should have been communicated to them so that we weren't disturbed. Fortunately, I had put the chain on the door, otherwise our lazy morning and privacy would have been invaded.

On returning to our room about 30 minutes before we checked-out at 2pm, our room key did not allow us entry to the room. I had to go back to reception for the key to be activated again. Whilst it was rectified quickly with a smile, this was another oversight that shouldn't have happened.

2026-03-05 via Nuitee
D
David W solo_traveller gb
5
Adequate but if I stayed again I would eat elsewhere
Pros:

The room (230) was spacious and clean, staff were professional and friendly

Cons:

The food was overpriced and underwhelming

2026-03-05 via Nuitee
C
Confidence couple gb
8
2026-03-04 via Nuitee
H
hiroya solo_traveller jp
6
2026-03-04 via Nuitee
M
Marshall-Hawes extended_group gb
8
2026-03-03 via Nuitee
H
Han couple gb
10
2026-03-02 via Nuitee
L
Lesley family_with_children gb
10
2026-03-01 via Nuitee
P
Prabhjot couple in
10
Wonderful stay
Pros:

Good location, great room

2026-03-01 via Nuitee
P
Paul couple gb
9
2026-03-01 via Nuitee
K
Kupkova family_with_children gb
10
2026-03-01 via Nuitee
C
Candice family_with_children gb
8
Pros:

Large, comfortable room, warm, quiet, very good beds. Breakfast was great and the staff were all lovely.

Cons:

No complaints

2026-03-01 via Nuitee
X
Xalidy extended_group gb
6
2026-02-27 via Nuitee
S
Sus family_with_children gb
9
Very comfortable stay
Pros:

Room spacious with good furniture layout, was given complimentary popcorn x 2 packs, and bottled water. Nice shower cubicle size. Welcoming helpful reception staff and nice decor of dining area. It felt like a professional touch hotel with a friendly feel.

Cons:

Nothing.

2026-02-24 via Nuitee
C
Cheryl family_with_children gb
9
Nice stay
Pros:

Nice big rooms, comfy beds and a great breakfast! Staff were very friendly throughout

2026-02-24 via Nuitee
S
Steven family_with_children gb
10
Pros:

How friendly the 2 night shift people, dont know if I am allowed to name them but paul and Liam was 2 great people. Made me and my partner laugh so much.

Cons:

Me and my partner didnt find nothing wronf with the place

2026-02-24 via Nuitee
M
Mc Donald family_with_children gb
9
Samantha
Pros:

Staff was so friendly and welcoming stay was comfortable and clean

Cons:

There nothing i didn't like

2026-02-23 via Nuitee
S
Stuart extended_group gb
7
Very convenient for the city centre.
Pros:

An Uber was able to pick us up from outside the reception area.

Cons:

Breakfast wasn't included.

2026-02-23 via Nuitee
B
Ben family_with_children gb
9
Very good place to stay, for business or pleasure
Pros:

Great location, very good breakfast as well

2026-02-22 via Nuitee
B
Blanca family_with_children es
10
Pros:

Este hotel está genial, lo mejor, el desayuno, mucha variedad y calidad, el café muy rico.
La atención del personal de recepción muy buena, salíamos temprano y nos prepararon un picnic.

Cons:

Para que te limpien la habitación si estás menos de 4 días, tienes que avisar, nos pareció raro, pero en cuanto se lo dijimos, lo hicieron.

2026-02-22 via Nuitee
D
Donnamarie Swift family_with_children gb
10
Great late valentines get away
Pros:

The staff are very friendly and d no job was too big for them very knowledgeable about the area and of the hotel, the room was amazing the suite has everything you need iron hairdryer drinks and free snack as complimentary, the bed was so comfortable I usually don't fall asleep that quickly but withing 30 mins of being in bed I was asleep and slept throughout the night, and a great variety of breakfast

2026-02-22 via Nuitee