London Travel Inn

Hotels
7.1 (465 reviews)
738 Exeter Road , London , CA

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good value for money
Convenient location
Cons:
Room cleanliness issues
Limited amenities
Uncomfortable beds

Categories

Cleanliness
5.85
Multiple mentions of unclean rooms and unpleasant odors reflect significant negative sentiment.
Service
8.85
Positive remarks about the staff being friendly and helpful, though some guests found TV setup issues frustrating.
Location
7.85
Convenient location for highway access, but some found it not directly accessible by bus.
Room Quality
5.85
Rooms noted as needing upgrades and complaints about uncomfortable beds, outdated decor, and unclean conditions.
Amenities
6.85
Limited amenities such as no breakfast and issues with the TV system.
Value for Money
8.85
Some guests found it good value for money despite the shortcomings.
Food and Beverage
4.85
No breakfast included, and negative comments about the absence of coffee making facilities.
Overall Experience
7.85
Mixed sentiments; some guests had satisfactory experiences while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:54

Property Description

Convenient Location
Situated just 10 minutes away from downtown London, Ontario, London Travel Inn offers easy access to the city's attractions, including the Western Fair Raceway.

Comfortable Accommodation
Guests can enjoy a cozy stay in rooms equipped with Cable TV, a microwave, and a refrigerator, ensuring a comfortable and convenient experience.

Great Amenities
With a gym, free in-room Wi-Fi, laundry facilities, and a 24-hour front desk, London Travel Inn provides everything you need for a pleasant stay.

Book your stay at London Travel Inn now and experience comfort and convenience during your visit to London, Ontario.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXU

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.1
Based on 465 reviews
Cleanliness: 5.85
Service: 8.85
Location: 7.85
Room Quality: 5.85
Amenities: 6.85
Value for Money: 8.85
Food and Beverage: 4.85
Overall Experience: 7.85
O
Oksana • family_with_children • ca
7
Travelling with a dog? Read this first
Pros:

The room was clean, comfortable and great value for the price. Nothing fancy, but honestly, for what we paid, we were very happy with it. Unfortunately, our experience with the staff spoiled an otherwise great stay.

Cons:

I mentioned when booking that we were travelling with a dog, and no restrictions were mentioned. At check-in, I paid the pet fee and got our room without any questions.
A few minutes later, our dog barked at housekeeping staff in the hallway, and suddenly we were told that dogs over 50 lbs (our dog is 120 lbs) weren't allowed and that our dog wasn't supposed to bark. We were offered a refund and asked to leave, but eventually they let us stay on the condition that she wouldn't bark again.
If you advertise your hotel as pet-friendly, you can't expect the impossible from animals. Dogs bark sometimes, especially in unfamiliar surroundings, and expecting complete silence is simply unrealistic.
The whole situation was incredibly stressful.

At checkout, the receptionist seemed a little surprised when she mentioned that nobody had complained about our dog.
Were they expecting complaints just because we had a dog? If that's the attitude towards guests with pets, it's hard to understand what makes this hotel pet-friendly.
It's a shame because the room itself was excellent. Clear rules and a little more understanding would have made all the difference.

2026-10-14 • via Nuitee
A
Anthony Dipiazza • couple • us
3
Learn to how to clean. 🧼
Pros:

Although I have more complaints than I have anything to say good, I can say that the concierge was friendly.

Cons:

The first room I got, was clear to me that my bedsheets weren’t washed. There was pubic hair on the sheets and a very musky smell. I called the concierge and told her, she came up and swapped me a room right away. She said, sometimes the housekeepers don’t check the bedsheets, I said that’s not a good excuse. I asked, “You guys don’t change your bedsheets after your guests checkout?” She repeated herself and said that housekeeping sometimes doesn't check. I said that’s really disgusting. She said, I know and I’m really sorry. You guys need to change your sheets after each guest leaves. She put me in another room in the bedsheet seemed okay, but still musky and got itchy when I got in bed. There was a visible handprint. On the nightstand. That I personally had to grab some disinfectant to wipe things down. The desk was sticky. I don’t even think they know what disinfecting is, if I’m being honest. If this place doesn’t know how to clean then they shouldn’t be in business. I don’t care how cheap the hotel is. There is no excuse to be dirty.

2026-10-12 • via Nuitee
J
John • couple • us
9
Will return.
Pros:

Nice clean property, friendly helpful staff, good location.

Cons:

Check in was a long process.

2026-10-10 • via Nuitee
C
Cathy • couple • ca
7
The place was convenient. It was only a place to sleep for the night. The staff was friendly and very helpful.
Pros:

It was convenient and clean

Cons:

That I had to keep getting my keys for the door reactivated

2026-10-10 • via Nuitee
A
Alicia • couple • ca
7
2026-10-08 • via Nuitee
B
Bachmeier • solo_traveller • ca
10
Pros:

The price point was excellent.

Cons:

The outside grounds were a bit unkept.

2026-10-08 • via Nuitee
T
Terry • solo_traveller • ca
8
2026-09-18 • via Nuitee
K
Kalrom • solo_traveller • ca
9
2026-09-11 • via Nuitee
M
mohamed • family_with_children • ca
6
2026-08-30 • via Nuitee
M
Mcphee • solo_traveller • ca
10
Pros:

The jacuzzi suite

2026-08-25 • via Nuitee
Y
YERITZA • family_with_children • ca
10
2026-08-18 • via Nuitee
R
Richard • solo_traveller • ca
9
Pros:

Good front desk people. Very comfortable bed.

Cons:

Nothing

2026-08-17 • via Nuitee
B
Bonnie • solo_traveller • ca
8
2026-08-16 • via Nuitee
D
Daley • solo_traveller • ca
8
Cons:

I next room was very loud, so did not sleep very well.

2026-08-14 • via Nuitee
C
Catherine E • family_with_children • ca
10
Very easy to find at 1:00 am off the 401.
Pros:

The friendly service, both upon check-in and check-out.

Cons:

Nothing i can think of.

2026-08-09 • via Nuitee
J
Jason • couple • ca
9
Pros:

My check in girl was great !! Well done .

2026-08-03 • via Nuitee
T
Ted • solo_traveller • ca
9
2026-08-03 • via Nuitee
W
Ward • solo_traveller • ca
8
Pros:

Clean, easy check in, staff

Cons:

Highway noise

2026-07-16 • via Nuitee
P
Peter • couple • ca
6
2026-07-14 • via Nuitee
S
standD2039YK • Couples
10
Great Surprise!
Pros:

What a pleasant surprise! Had a hard time booking our regular hotel for Sunfest so we ended up at the London Travel Inn. Mixed reviews so we did not know what to expect. What we got was a cordial, warm welcome. The lobby was spotlessly clean. We got to our room . It was a tad tiny but again it was impeccably clean and suited our needs perfectly. Not only was it clean but it was nice a quiet . This was a great value and I urge you to consider staying here if you are in the London area. It is a little old but they seem to be dedicated to careful and thorough maintenance and cleanliness. When we checked out the staff once again was utterly cheerful. thanks for a pleasant stay!

2026-07-13 • via Tripadvisor